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    STL Smart Rentals

    1.0 (10 reviews)
    Closed 9:00 am - 5:00 pm

    Services - STL Smart Rentals

    Property management

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    After the rental unit was "cleaned".

    Just another complaint in a long list, with the twist that business was done unknowingly via a misleading Airbnb listing. There is no connection with STL Smart Rentals on the "host's" listing, but the "host" works for STL Smart Rentals, and there are undisclosed third parties associated with STL Smart Rentals, who join the chat after booking. My place was a pit and smelled of old urine. The photos say it all. I gave them a chance to clean, in which they picked up a ball of hair and the trash from the windowsill and left everything else. I then asked for my money back and because it was after Airbnb's 24 hr policy they couldn't force the host to return the money but repeatedly requested the host to cancel and return the money. If I canceled then I got nothing, they could relist the property, and my case with Airbnb would be closed. Then in a dispute with the Better Business Bureau they cited the lack of cancellation as why the money was not refunded. (eye roll) Airbnb does not care about their guests or hosts. I've got heaps of documentation of our exchange even, an email stating that they are personally sorry and if it was up to them they would issue the refund, but they have to follow the "policy" which is not a law... and it is all at the discretion of the host, who they have contacted multiple times. If you want to see it contact me. They are dishonest and unethical.

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    2 years ago

    They don't communicate well at all. We would call text and email without any response for weeks. So unprofessional

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    4 years ago

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    Igal A.

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    Cortona at Forest Park - Lovely place

    Cortona at Forest Park

    (12 reviews)

    Cheltenham

    Update:: They improved my life in here and provided me more comfortable living and now I think I…read morelove this place. I made great friends in short time. They usually have at least one event per month for residents, including yoga, drink & food events etc. Also there is a nice pool and a hot tub! Thank you Cortona for eveything!

    What a bittersweet moment that I'm leaving Cortona at Forest Park…read more I moved to STL in 2019 from California and struggled to find a place I can call home & the pandemic did not help. Thankfully I came across Cortona, it was like love at first site. Im not just talking just the apartment but the staff was just phenomenal all around. Each and everyone worker was super helpful, understanding, and went above and beyond every time. Maintainer is like magic, they are so damn fast! The apartment is insanely great. The pool is to die for and great for hosting friends & bbq. The neighbors were super kind, generous, and fun. Cortona has events every couple month to get the community together, like, cocktail hour, game night, holiday parties & even events for your doggo. I have a 110 pound shepherd & they welcomed him like their own. The place has a grooming area for the doggo that allows you the wash your dog and blow dry them, not to include the huge dog park. If I did not purchase a home I would have lived here until I did, I absolutely love this place and will miss it dearly. Thank you Cortona for this amazing experience!

    Dan Brassil - RedKey Realty - Dan Brassil, Broker/Salesperson

    Dan Brassil - RedKey Realty

    (14 reviews)

    Dan was an absolute pro. I was nervous about selling a house that was in disrepair from 10 years…read moreof renters. Dan knew exactly what to do to maximize the selling value of the property. The sale price he recommended was perfect, just enough to bring in multiple offers. We are so happy we found Dan.

    DAN BRASSIL: REALTOR EXTRAORDINAIRE! Searching for a real…read moreestate agent that you can be 100% confident in to meet your home buying goals and timelines? Dan Brassil is your man! My wife and I couldn't have been happier with our decision to work with Dan to help us find and secure our new Saint Louis home. WE DID OUR RESEARCH We did research on about 10 different realtors, interviewed 4, and Dan Brassil was our clear choice. We picked him as he gave an immediate sense of comfort and confidence through his professionalism and deep knowledge of the real estate industry and home buying/selling overall. WORKED ON A TIGHT TIMELINE As out-of-state home buyers, we knew we needed someone who we could trust to have our backs and was equipped to manage virtual home tours and work on our tight schedule. This was a super important factor especially since we only had 2 months to close on a home. GREAT LISTENER & HIGHLY RESPONSIVE Dan listened to all of our preferences, set up our MLS portal in no time, and was incredibly responsive to all the homes we favorited and pointed to the pros and cons of listings we were considering across multiple dimensions like the neighborhood, construction quality, and more. MASTER COORDINATOR OF HOME TOURS We planned one visit to Saint Louis and Dan had lined up 8 homes for us to tour and scheduled them in a way that was most efficient and convenient for our flight schedule. We were highly impressed with his ability to coordinate all the private showings in such a streamlined manner. KNOWLEDGEABLE IN HOME BUILD QUALITY Every home we visited Dan educated us on home construction and pointed out critical facets to watch out for: from the foundation, to drainage, ducting, the types of wiring, flooring, basement integrity, sump drains, cracks in walls, down to the types of bolts used on the deck. Amazing! OUT-OF-STATE FRIENDLY As out-of-state buyers he visited homes on our behalf with his camera and a gyroscope, and uploaded videos to YouTube for us to review in a very timely manner. He made sure to cover every nook and cranny of interest and the virtual tours made us feel like we were actually there. PRIORITIZES YOUR BEST INTERESTS Dan was also highly proficient when it came time to make offers on homes, and had a strong sense of fair market valuations based on comps, and was able to figure out what a strong competitive offer would be based on seller agent intel, and what was just unreasonable. NO-FRILLS NEGOTIATOR When it came time to negotiate the terms of our agreement Dan always gave us multiple options to consider, laid out the pros and cons of each path, and shared his best recommendation. He always made us feel like we were in control even in tough situations. AMAZING NETWORK AND CONNECTIONS Dan is also highly networked in the real estate and home repair ecosystem and put us in touch with an amazing lender, title company, inspectors, and even helped us coordinate minor and more major repairs on the home with high quality contractors we knew we could trust. PERSONAL TOUCH With Dan we didn't feel like our home buying process was transactional in nature. He was always incredibly professional and highly personable and was a pleasure to work with. He made sure we were comfortable in our new home and also offered tons of local recommendations! OUR VERDICT: DAN IS THE MAN! Looking for a realtor you can trust to meet your goals, someone who is highly knowledgeable and professional, knows how to quickly navigate those inevitable curve balls, and always has your best interests in heart and mind? Then go with Dan - 10/10 couldn't recommend more!

    Klmr Properties - Kitchen at Parkdale 24

    Klmr Properties

    (5 reviews)

    I was a long time resident at Oxford Manor. I found the high end apartment and surrounding ideal…read morefor my living and personal needs. The apartment is in an exceptional neighborhood, with easy access to Forest Park via the beautiful Wydown corridor as well as a close walk to restaurants, cleaners and a Starbucks. The folks in the neighborhood significantly enhanced the community feel with friendly reach outs while walking their dogs or just strolling in the tree lined streets. Also, as a frequent traveler, I was very pleased with the easy access to the airport from it quaint Clayton location. I found the Landlord Larry to be quite attentive to the lease holder needs and always concerned about the well being of the property, both in and around the the apartments. Any repairs or needs were promptly addressed. He even added items (e.g. power outlets and bike racks) without requests, just because he saw the needs of his tenants. The building has a wonderful Tudor exterior with six apartments. It also has easy access to the upper floors by a an elevator, but also has a period staircase that complements the Tudor architecture. I found the community rooftop very peaceful and inviting. The all granite counter tops in the kitchen and bathrooms, the beautiful stone showers along with high end appliances also added to the luxury feel of the apartment and complex. Oxford manor was perfect for me, and I couldn't have been more pleased with my time there and the support of the landlord and his commitment to the comfort of the tenants and the care taking of the apartments. Highly recommend.

    I was attempting to inquire about property management for my investment homes. I told Larry I was…read morefrom California and before I could finish my statement he said, "we are all right " and hung up. I attempted to call back unsure what just occurred, and he screened my call. Terrible customer service, rude, and unprofessional.

    ABODEbucks

    ABODEbucks

    (8 reviews)

    McKinley Heights

    Sleep on a park bench or pitch a tent, but do not use this company! Our rental was grossly…read moreoverpriced, reeked of mold and HAD NO HOT WATER. The so called "repair man" showed up 7 hours late, was clearly unqualified and high as a kite. He watched You Tube videos to try to figure out the hot water heater, but accomplished nothing and left. We had no hot water for the entire extended weekend we were there. There was no solution and both VRBO and ADOBE bucks did not rectify the matter. HORRIBLE!

    For over a month asked for early check in, check in listed at 5:00 PM! They wouldn't even try…read more Drove to house at 3:00 and cleaner was just leaving and said no problem. I had Adobebucks person on the phone and handed the phone to her and said please tell the boss at Adobebucks what you just said about us checking in and leaving bags as we had a 5:00 rehearsal. It was difficult and they were not nice about it. Then, they preset the air conditioning to shut off at 11:00 PM and not turn on again until 7:00 AM and it was hot! Daughter had an asthma attack because of it but they could care less. It was all about the owners wanting to make more more money at our expense! I'd find someplace else if I were looking in St. Louis again. The rate was also twice as much as another 4 bedroom we rented a 1/2 block away for the wedding! No value, no decent check in, no air conditioning at night and no customer service, accomodation or even apology!

    STL Smart Rentals - propertymgmt - Updated May 2026

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