Will definitely recommend this place for all computer problems. I'm not computer savvy but he…read moreexplained everything so I could understand and gave me options. Very happy with overall experience.

This is my go to store for computers to buy and fix problems. Many years of good service.read more

I called Ron based on the previous reviews I read. He was very quick to respond and communicated…read morewell throughout the process of working with him. He was also quick to get my issue resolved and my product back to me. I will use his services again!

From the owner: Network Support & Maintenance :…read more We can set up and maintain your business's network, or help troubleshoot and maintain your existing network. IT Support : We are available to consult with you or your staff when problems arise with your software. This service can be either remote or on-site assistance. Cloud Services & Data Management We will work with you to establish the appropriate cloud size and available resources for your business. Technical Experience: We are well-versed in a variety of operating systems, networks, and databases. We use this expertise to help our customers with a variety of small to mid-sized projects. High ROI : Many companies find that constant maintenance eats into their budget for new technology. By outsourcing your IT management to us, you can focus on what you do best--running your business. Satisfaction Guaranteed : That's why our goal is to provide an experience that is tailored to your company's needs. No matter the budget, we pride ourselves on providing professional customer service.

These guys are the best. Been here a few times, not ripping anybody off like places with the…read moreinitials GS...hmmm Very reputable, had a customer before me that they couldn't help and they were quick to tell him where to get his work done. My MacBook Pro needed a new screen, they didn't have it but could order it ( it was a little too much for me) I have extensive laptop repair experience and they told me how to do it and was real easy. Great guys

they made an appointment w/me, then did not show up and no one…read moreanswered when i made several calls following the appointment time. crickets since. dana m.

Very happy with their service. Excellent communication. Very personable. Got a pre-drop off call…read more Got a diagnostic/starting work call. Got a post-work/pre-pick up call to explain the work done. Kinda unheard of. Jack answered all of my questions each time, and gave me honest answers and solid advice. Turn around time was great. My thanks!!!

From the owner: At Champaign Computer we solve any computer need. We offer custom-built PCs and servers; virus and…read morespyware removal; PC, laptop and Mac repair; data and photo recovery; and outstanding product support. You can buy laptops, tablets, netbooks and computer hardware. Call or email for details, or stop by anytime 9:00 am 5:00 pm - Monday-Friday.

very pleased with my experience. KJ went out of his way to meet my needs, even to the point of…read moredelivering my fixed iPhone to my door when he wasn't sure he had the right contact info. I will definitely be using Tech Solutions when I have future tech repair needs.

I brought in my laptop and they were super helpful! They got me an appointment the same day I…read morecalled and promptly took a look at the laptop. I was impressed that they were able to tell me about some common issues with the specific model and give me an idea of what the cost of fixing different issues was. They were honest with me about whether the issues were worth fixing, too. I got my computer back clean and functional. Would recommend!

I'd like to give a huge shout out to an amazing employee named Yemi! I was shopping for a laptop…read morefor school as I'm a full-time nursing student at Parkland in my regular laptop was on the fritz two days before I had my first assignment due for my spring semester. I was looking around at multiple stores, but they seem to have all of the displays down and I won't buy something unless I can see it first. I was looking at the computers and opted for an HP laptop at first because it was the most affordable and I wasn't ready to drop $1000 on a computer just yet. Yemi came over and let me know the computer I selected wasn't going to be fit For my used and would likely stop working just as the other one had. From there he asked me what I was using it for and I told him to school and he asked my price range. He immediately started searching high and low for me for the perfect computer at a reasonable price. He really did go above and beyond to make sure that I would be successful With my laptop. I end up walking out the door with an amazing laptop at an affordable price, and with a smile on my face because it's not every day you encounter someone who really truly loves their job and wants to help you and it made it easier as I had my son in the store with me who is only 10 weeks old, so I try to keep shopping trip short as possible . If he is not a manager, he should be just due to his charisma and work ethic. Thank you so much!

Had to deal with the geek squad Young Man First Name Tim very rude very unprofessional very…read morearrogant. More or less told me there was nothing he could do tough crap Ola and for me to move on I was trying to dispute them annually, charging me for warranties on products that I do not even have instead of getting me someone who could try to help me he more or less said we were not being productive and that he couldn't help me and a very snotty unprofessional way this man should not be in this position to deal with the public or customer service

0 stars. Came in after my phone was cracked and had a repair. Denied it could've been his fault…read more Terrible customer service.

CJ is the most awesome patient man when dealing with my elderly mother that was locked out of her…read moreiphone, not knowing any of her passwords. CJ stayed beyond closing and went above and beyond helping her reset everything needed to use her phone again. I highly recommend CJ! Jana

Broke my screen and called up A&K they had a screen and did so I went to get it changed. The guy…read moresaid it would take an hour and they had a cheaper screen option than the certified apple screen. I decided to get that one. I went to pick it up and he wouldn't let me see the phone before I paid in order to inspect the work. Upon payment as soon as I looked at the screen I noticed something was off. The refresh rate was way too slow and there was a noticeable lag when I swiped through my phone. There was also a substantial difference in the colors on my screen. I immediately brought it to his attention and he said "that's normal. It will still work just fine" and offered no solutions to my problems. The next day I noticed something else not quite right about the screen; it's absolutely draining my battery life on my phone. My 15 pro max used to last all day of constant use and still have battery left at the end of the day. Now if I look at a text or scroll less than 5 TikTok's it will eat 10% of my battery. As far as the speed of the repair, if you really need something fixed fast I guess I would recommend them for that. If you want a quality repair with quality parts, find someone else to do the work.

They did a fantastic job getting my phone working properly again after some malicious applications…read morewere giving me trouble. Thanks!

I just want to recognize 2 of your employees in the Champaign store…read more Nick for assisting me which he diligently tried to fix my issue and even gave me some tips. Bryan for assisting the truck driver at 6:55 pm, who stated that he drove 2.5 hours to get to the store. He stated that he had not had contact with his family for 2 days since his screen was shattered. He had an additional 3 hours of driving today. Bryan assisted him with making a claim and then clocked out at 7pm stating that he would stay off the clock to fix it. He told me that his father is a truck driver so he felt the pain.

Got a battery replacement on a two-year-old Samsung phone. Not only did the replacement battery not…read moreperform as the phone did originally, it is worse than the one it replaced. No complaints with the interactions with the service personnel, just that I spent money to make my phone worse. Took it back once and was told it was performing as good as it is going to.

Steeple's Office Store at Prospect Avenue in Champaign, Illinois, is one of the worst business…read morecenters I've ever experienced. Their printing service is completely broken. You cannot print from your own device and are forced to use their single computer, which creates long lines. I paid six dollars and forty-two cents but was unable to print my document. If you try to send your document through their email system, you're often told you must return the next day to pick it up. It feels like they intentionally removed the photocopying machine just to force customers to spend more time and money on their computer. Many people, especially older customers, cannot remember their email passwords because they're saved on their phones or home computers. This setup makes the whole process unnecessarily difficult. The customer service was also very poor. One staff member stared me down and made me feel unwelcome the moment I walked in. This experience was frustrating, inefficient, and disrespectful. I came from Los Angeles and was truly shocked by the level of service at this location. I apologize for that! Let's focus solely on your positive library experience. Here's a direct take: I went to the library in Champaign to print documents, and I was blown away by the kindness of the staff. They helped me connect everything, and I ended up printing 5 pages for only 6 cents! It was affordable, easy, and a genuinely pleasant experience. Highly recommend the library for your printing needs

Great rep at the Amazon returns counter. She made my day. So helpful and a great personality!!read more