We had a water problem in our basement that needed to be dealt with. We had four companies analyze…read moreour situation and recommend solutions and give us bids. We did a fair amount of internet research on the various suggested solutions and on the companies we had heard from. We selected Permajack of St. Louis both because we decided that their solution and methods seemed preferable and because their bid was reasonable ... not the lowest but not outlandish. Everything about dealing with them was professional. Calls were returned promptly. Questions answered quickly. The project was completed as promised and on time. The crew was respectful of our home and property and did everything they could to mitigate the noise and inconvenience. They even went so far as to hook up the washer and dryer when they were done, without being asked, after we expressed some concern about being able to use them while the cement cured. When the crew left, the work area was spotless and the whole process had been much less painful than we expected. I would absolutely recommend Permajack of St. Louis.

The reason I'd selected this business is because of their reviews, but the end result has been…read moredisappointing. Initially, things started off good: customer service, prompt reply, assessment from design consultant, contract signed, and the final project. Things went bad when it came to the execution of the contract. Work was done accordingly with the crew, but an over reach occurred on their end when on the day of the installment the project was modified. This was unbeknownst to me until weeks later I was billed. Reaching out was a lot of hit and misses and advice to only handle this with the consultant. Unfortunately, it wasn't resolved even when said discussion concluded with PJ specialist taking accountability for the misunderstanding. A year passed and now I'm still being asked to pay for work I did not sign to. And threatened that fees may incur. Over 6 Months had passed with no contact and now this recurred. I paid 100% upfront. But hearsay from its team has overruled. And yet here I am -still trying to find equity.

I was referred to this business by Yelp. I got a message back from someone who told me they would…read more"call me on Monday" . Not sure which Monday he meant but it's been weeks. How do you justify considering a business when this is the level of service you get right up front?

We called several companies for quotes for the crack in our basement wall. High & Dry were by far…read morethe most responsive, best priced, and could come fix it within 2 weeks. We are so glad we chose them!

Smooth experience with column and sump pump installation. Staff were pleasant to work with.read more

I'm not one to leave negative reviews, but we had this company put in an egress window and had…read moreseveral issues where we would not recommend anyone using them. After the window was in, we had lots of water leaking into the window well and they have refused to fix it, stating it is normal. Our question is, "if this was your home and water was leaking into your window, wouldn't you want the company to fix it?" Every time it rains, water pours into the side of the window well- this should not be happening with a brand new window well install. They also hit a corrugated pipe underground and we had to pay $750 for another company to come fix it to redirect the water. So many times they were supposed to come finish something and we just didn't hear from them- communication was very poor. They came and took a screen (on June 27) that was punctured during install (window was installed starting May 22- almost a month later) and said they would be back later that day to return it and it was not until July 6 (9 days later) when it was returned with no communication between. When they were at our home, they tracked dirt and mud all over our stairs and floors and was not cleaned up. Just so many things- I do not trust this company and would hate for anyone else to have the same experience we did.

I can't recommend Stratum Structural Systems highly enough. When I called them out to look at a…read morelarge void under my front porch and a sunken sidewalk, they easily could have sold me on a costly repair. Instead, they took the time to walk me through the underlying issues in detail, recommended a different approach, and turned down the job altogether. It's rare to find a contractor with this kind of integrity.

I paid roughly in labor $900 an hour, In and out in 2 hours, pleasant people to talk with but to…read morehelp figure out my leak problem or walk through it with me in person did not happen, 9' crack repair and it leaks above the repair, worse than before, tried to get them to come out and view it in person, but they had me send pictures of the leaks and diagnose that, they did what they said they were going to do, but my problem was I wanted a company to work with me on figuring out a permanent solution. So, I'm moving on to another company.

Thank you for the prompt response to my service request! Great customer service!…read more My review is solely based on our interactions about a potential job.

Came out and looked at my property and gave me a good bid. Showed up on the day they scheduled…read moredespite the rain earlier that morning. The workers showed up on time everyday and I mean they worked. I must say they did an excellent job on my house and I received plenty of compliments on how they cleaned the brick up and how nice the house looks. I would recommend this company to my family and friends. Vargas Masonry and Roofing is really professional and goes over and beyond the call of duty to please its clients.

Used them for a number of tuck pointing, full masonry rebuilds, concrete flatwork, etc. Excellent…read moreand professional work, fast efficient and fair pricing. Great people!

I was a little apprehensive about using KCB because their quote was quite a bit lower than the…read moreother ones I got and the price seemed almost too good to be true. After seeing all the positive reviews, we decided to still go with them and I'm glad we did! Quality workmanship, professional and courteous crew, work completed in the estimated time, took extra care to minimize dust, cleaned up after themselves daily. We had tuckpointing done on both our bricks and the larger masonry stones around the foundation, with 2 sides of the house needing solid tuckpointing and the other 2 needing spot tuckpointing. We also had KCB do new waterproofing/sealant around the expansion joints, had the wall to the walkout basement stairwell demolished and restacked, and had the deteriorating concrete slab under the sunroom replaced. The crew did a great job on all of it and KCB was even able to set up the supports to the sunroom while they worked so that I didn't have to hire a second company to do that portion. Very happy with all the work done and the price was outstanding. Will be using KCB again for any future tuckpointing needs.

We hired Hoffman Concrete for a sidewalk project and paid a deposit of $3,000. The work was left…read moreunfinished, and despite numerous attempts over 10 months, we were unable to get the job completed or our deposit refunded. We sent a formal demand letter and ultimately had to pursue small claims court to resolve it. If you're considering this company, get a detailed written contract with a completion timeline and milestone-based payments rather than a large upfront deposit. We wish we'd done more due diligence before paying anything upfront.

My daughter's senior graduation is coming up this spring and I need a new back patio poured. I…read morealready broke up the back patio and had it hauled away, and then graded the area. That's when I looked for companies that do flatwork. I like the idea of local, family-run companies and found Hoffman Concrete. I also like that their website says they offer "Excellent Customer Service." I haven't had a chance to see that firsthand. I called them on a weekday mid-morning and got their voicemail. I left a message and then later received a message back with a callback number. I've called three more times since then and got voicemail. I'm not sure what's going on around there in the middle of the day, but I am done trying. There are plenty of other places that would be grateful for my business.

I hired Waterproof Solutions in January 2022 to install an interior drain and sump on two walls…read more($5,000, lifetime warranty on treated walls). In June 2025, after an extremely wet spring in St. Louis, water entered through a wall they treated. The sump pit has been bone dry and the pump has never run since installation. I requested a refund, per the terms of the contract. On June 11, their representative said the company had changed ownership and would not honor the prior warranty. As of today, the issue remains unresolved. I will update this review if the company provides a fair resolution.

We had our leaking issues repaired by Waterproof Solutions in 2019. At that time Stephen did a…read morewonderful job explaining our issues and how they would fix them. They did a great job at a very fair price. Now 5 years later we have another small issue in a completely different area. We had Stephen come out again and we be using them to take care of our issue professionally as always. I've been in the home improvement business for over 40 years and I will say this company is the most honest and reliable company you'll ever find. I definitely recommend this company.