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    Ralphs

    2.3 (176 reviews)
    ModerateGrocery
    Open 5:00 am - 1:00 AM (Next day)

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    Reviews With Photos

    What's in the photo? Nobody.
    Shay S.

    Zero customer service score! They're doing your favor that they let you pay. There is nobody who can take your order only by automated machine, and if it doesn't work, "the lady" he's doing you a favor to come and "help you"

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    3 months ago

    Helpful 10
    Thanks 2
    Love this 9
    Oh no 0

    2 months ago

    Helpful 0
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    Oh no 1

    6 months ago

    Helpful 13
    Thanks 1
    Love this 7
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    4 days ago

    Helpful 0
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    3 months ago

    Helpful 2
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    Photo of Shelby R.
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    6 months ago

    Helpful 1
    Thanks 1
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    2 months ago

    Helpful 0
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    7 months ago

    Helpful 0
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    Oh no 1

    10 months ago

    Helpful 4
    Thanks 1
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    2 years ago

    Helpful 0
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    Photo of C E.
    168
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    7 months ago

    Helpful 0
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    5 months ago

    Terrible customer service by the "self checkout" cashier. Tone and delivery need massive improvement

    Helpful 0
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    Photo of Adam B.
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    10

    5 months ago

    Helpful 0
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    2 months ago

    Helpful 0
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    Photo of Durell G.
    111
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    3 months ago

    Helpful 0
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    5 months ago

    Helpful 0
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    Photo of Kent J.
    509
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    10 months ago

    Helpful 1
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    Photo of Same P.
    18
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    8 months ago

    Helpful 0
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    Photo of Tim L.
    0
    20
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    3 months ago

    Helpful 0
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    10 months ago

    Helpful 0
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    1 year ago

    Helpful 0
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    Photo of Nadia G.
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    9 months ago

    Terrible customer service. Misleading prices and won't honored at the price you see. Double check what you're paying for.

    Helpful 0
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    7 months ago

    Helpful 0
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    4 years ago

    Helpful 20
    Thanks 0
    Love this 17
    Oh no 0

    9 months ago

    Helpful 0
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    1 year ago

    Helpful 0
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    1 year ago

    Helpful 1
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    1 year ago

    Helpful 0
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    Photo of Agnes S.
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    2 years ago

    Helpful 0
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    1 year ago

    Helpful 1
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    1 year ago

    Helpful 0
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    1 year ago

    This place is the worst Ralphs in the Valley. STAY AWAY!!!! The staff is so rude and it's dirty and crowded in aisles. Management blows.

    Helpful 1
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    2 years ago

    Helpful 1
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    Photo of Cydney T.
    274
    9
    11

    3 years ago

    Helpful 0
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    2 years ago

    Helpful 1
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    Photo of Ed R.
    0
    17
    5

    5 years ago

    Helpful 0
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    2 years ago

    Helpful 0
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    Love this 1
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    4 years ago

    Helpful 3
    Thanks 0
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    Photo of Greg C.
    72
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    4 years ago

    Helpful 1
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    2 years ago

    Helpful 2
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    Page 1 of 5

    Ask the Community - Ralphs

    Review Highlights - Ralphs

    This was my neighborhood Ralph's for the three years I lived in the area and oh do I miss it.

    Mentioned in 2 reviews

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    Ralphs

    Ralphs

    3.5(444 reviews)
    1.8 miSherman Oaks
    $$

    I was in my home state recently and always plan to return to my local Ralphs…read more Starbucks is inside this Ralphs location. I bought a pass and customer service helped me with my transaction. I find Ralphs has semi small aisles; this Ralphs location has semi wide aisles, which I appreciated. Plenty of parking. The location always has an item I'm looking for. Alcohol selection is good. Bakery is very nice. Pharmacy and even key machine copier is in the store. I can get most of what I want from Ralphs.

    This place used to be a gem in the Valley. Now it feels like it's actively trying to make shopping…read moreharder. Aisles--especially around the pharmacy--are routinely blocked or cluttered, so just getting through the store can be a hassle. Then there's the decision to lock up a large portion of the alcohol and spirits. I get the intent, but the execution is terrible. I'm not going to stand around waiting for someone to unlock a $5.99 bottle of triple-sec. Literally. --I'll just leave and buy it somewhere else. Which brings up the obvious problem: there's rarely anyone around to help anyway. If you're going to lock up everyday items, you need staff available. Otherwise, you're just creating friction and losing sales. The store overall feels overcrowded and poorly maintained, which only adds to the frustration. It's a pretty stark decline from what this location used to be. At this point, with Trader Joe's, Pavilions, Whole Foods, Gelson's, BevMo, and Costco all nearby, there's really no reason to deal with the hassle here

    Photos
    Ralphs - Fresh fruits

    Fresh fruits

    Ralphs - Kosher Meats

    Kosher Meats

    Ralphs - Kosher food

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    Kosher food

    Trader Joe's - Trader Joe's sign

    Trader Joe's

    4.4(25 reviews)
    1.6 miSherman Oaks

    I really love this Trader Joe's Sherman Oaks location -- it feels brand new, bright, and very well…read moreorganized. Shopping here is always a enjoyable experience. Parking is super easy and convenient. You just drive up the ramp, go through the gate (it opens automatically), and there's no ticket needed. You even get one hour free, which is a huge plus. There's plenty of parking both underground and at street level in the Citrus Commons complex. I'm a big fan of Trader Joe's in general and shop here every week. What makes this store special is the selection -- you can find so many unique products that you won't see in other grocery chains, including a lot of European-style foods. Some of our favorites are eggplant spread, sauerkraut, frozen sweet cheese pancakes (blinchiki), pork dumplings, and many other great items. Prices are reasonable (around average), especially considering the quality and uniqueness of the products. The staff here is incredibly friendly -- honestly, one of the nicest teams I've seen in any grocery store. The atmosphere is always welcoming, clean, and easy to navigate. Another great bonus: there are actually two Trader Joe's stores right across the street from each other on Riverside Drive. This newer location is bigger, brighter, and has even more variety. And if one store is out of something, you can simply check the other -- so convenient! Highly recommend this location -- we're lucky to have it here in Sherman Oaks!

    So! I stopped by yesterday to get a Mother's Day card and flowers. I love buying flowers from TJ;…read morethey seem to last me a while with care. I also did my grocery shopping to get it out the way. It is on the smaller side, now that I spent a little more time in there browsing, but able to get what I was looking for. The aisles are spacious which makes the store appear bigger but it ain't. I did my rounds pretty quickly and it wasn't crowded. Pretty stocked up otherwise. The only downside: the female cashier who checked me out yesterday did not bag items for me (other places they do it automatically) that was odd. She stood there as I bagged them. Haha ironically the cashier behind her had a buddy who was assisting in the bagging process with the cashier(short staffed? Or selective?)

    Photos
    Trader Joe's
    Trader Joe's - Find Rudy the Raccoon! Get a prize. My kids found Rudy!

    Find Rudy the Raccoon! Get a prize. My kids found Rudy!

    Trader Joe's

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    JONS Fresh  Marketplace - Sign on the corner of Magnolia and Laurel Canyon

    JONS Fresh Marketplace

    3.0(196 reviews)
    1.0 miValley Village
    $

    So my review here is very overdue considering I used to shop at Jons for many many years since it's…read moreso close to my home; unfortunately, since Covid has stopped shopping in person there and once a while, I utilize Instacart to bring me some items from there! I truly love, Instacart ; I know it cost more like that since they have fees and tipping, but it is so convenient coming straight to your door Asha via Instacart @Jons maybe once every other month There's a few items I like there better than at Walmart or sprouts which are my regular places?! For example, I like their chicken salad from the deli, which gives you some fairly big cubes of chicken with celery and some mayonnaise; I also very much like their real products such as sausages like?Bobaks. They carry a lot of Russian and Armenian items that you don't find anywhere else..

    Jon's marketplace carry international products from cheeses to deli meats to candies and other…read moreitems. This is the nearest grocery store in my work besides Gelson's. So whenever my client needs something, this is my go to. Prices are usually pretty good. They have plenty of different kinds of cheeses - domestic and international to choose from. The Deli offers a variety of meats. They have gluten free deli meats in resealable packs. Specialty meats sliced to order as well. Different kinds of candies to choose from. Fresh salads are offered too. It is a small one compared to the other ones that I have been to. Good size parking lot. Fresh plants are brought inside at night. They are placed in the aisle where the freezers are.

    Photos
    JONS Fresh  Marketplace - Dumplings

    Dumplings

    JONS Fresh  Marketplace - Yummy looking pastries

    Yummy looking pastries

    JONS Fresh  Marketplace

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    Gelson’s Valley Village / NoHo

    Gelson’s Valley Village / NoHo

    3.4(373 reviews)
    1.2 miValley Village
    $$

    Hungries??? I highly recommend this Gelson's for a nosh. On a Monday, their offerings were solid;…read moreribs, roast beast, cold salads bar, hot food bar, soup bar, premade foods and more. I got the chicken meatballs (juicy) and grilled veggies. Also couldn't resist getting the teriyaki and buffalo wings both really tasty and not over breaded. Staff went above and beyond to help patrons and were friendly. Great indoor and outdoor seating options, as well. Gelson's rawks when you want food decisions to be easy and yummy!!!

    It's official. Gelson's is dead. Over the past few years the quality of the store has gone down…read more.. while prices continue to go up. I used to go to Gelson's two or three times a week and stock up on food from their deli. They used to have a good selection in their hot deli section. Recently, you're lucky if there are 3-4 hot choices. And if you get there anytime after 1:00 pm or so, everything is completely dried out and stuck to the pans. I went today... wanted some sliced turkey from the carving station. No more full turkeys. Can't get dark meat or a drumstick. They only do the white meat breast. and it doesn't slice or taste the same as from a whole turkey. The salad bar has dropped in quality as well. No more black and green Olives. The hearts of palm are gooey... carrots are dried out. It is terrible. You can't even get a rubber band to hold the flimsy container closed!! They used to make really good Chicken tenders and fried chicken. They've changed the recipe on both and they are awful now. If you don't get them fresh out of the fryer, they are inedible. The produce is still high quality but not worth price. And other staples will simply bankrupt you. I've been to a couple of other Gelson's in the area and they all suffer the same drop in quality. It is a shame. I used to be willing to shell out extra $$ for a higher quality product. In the words of Inspector Clouseau... Not anymure!

    Photos
    Gelson’s Valley Village / NoHo
    Gelson’s Valley Village / NoHo
    Gelson’s Valley Village / NoHo

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    Ralphs - grocery - Updated May 2026

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