The new "demographics" in the location along with morality need to be rearranged and replaced. I just left the Ralph's about 30 minutes ago. I came there to exchange a sunscreen that I tried that gave an INFECTION to my two year-old son. I did not want my money back. I just wanted to CREDIT it off the purchase of diapers.. SHE LEFT THE LINE UNATTENDED TO GO AND WEIGHT EACH SUNSCREEN! In the middle of a rush, she decides to walk out of the line, and search for the exact sunscreen! GONE FOR ALMOST 10 MINUTES, having a bagger leave the line to help her investigation. She proceeded back in the line to go back make sure they were the exact same size to issue a refund, even though I had a receipt proving that I paid for it. She comes back very combative and rude; so I meet her energy with the same malice. I told the cashier behind me before she even returned that if she came back with that energy, there was going to be a problem. She talk to the self check out man and another man with glasses in Spanish about how she felt. I HEARD, " NEGRA IGNORANTE" as they smirked and shrugged shoulders. Some Mexican woman wants to call me an "IGNORANT BLACK GIRL". And she thought that I was supposed to just let that slide. She pulled her phone out and took a picture of me after I told her I was recording before she left. NO QUALIFIED MANAGER WOULD SAY ANYTHING TO A CUSTOMER LIKE THAT IN ENGLISH, BUT SPANISH MAKES IT OKAY? So you assumed because I was black I didn't know what you were saying, in 2025. Ignorant. I asked for her name and she refused to give it to me, hiding her chest. I assume citizenship is an issue, which made her revolt after asking her name. Is she racist? Do you employ racists? Does this Ralph's have an issue with black people? A good 75% of the staff at Ralph's is Mexican. So is my race just an issue? So she and the race gets respect, but I don't. Segregational mental concepts of respect should not be allowed at a grocery store! What if she would've addressed a homeless, black woman like that, or a black woman that doesn't even live in Santa Monica? Racism is racism and if I was Mexican she would have returned it and told me to have a nice day! Regardless, I will be calling the manager, filing a formal complaint with Ralph's, and contacting the city of Los Angeles.
HER NAME IS GEOVVA! But I will make sure I get the correct spelling!
TO EVERYONE ELSE! IF YOU WANT TO TALK MESS IN SPANISH, PREPARE FOR A LAWSUIT IN ENGLISH! read more