Thank you Alexa for the excellent service! She took the time to put together a beautiful bouquet of 30 roses. I truly can't thank you enough. You helped my friend feel much better. read more

Ralphs Fresh Fare - Boba jelly beans - Grocery Near Me - San Diego, California

I recently purchased a pork roast that spoiled ahead of the projected date. I threw the meat away, and took a picture of it in the trash, along with the expiration date also in frame. I visited the store to request a refund, (photos and receipt included) but was vigorously questioned by the manager, as though my aim was to gain a free roast from Ralph's. She ultimately declined to issue the refund or credit, as I didn't bring the spoiled meat with me. This left a bad taste in my mouth. Ralph's, if that is your policy, it's a bad one. Transporting spoiled meat has certain safety, as well as aesthetic risks associated. I will miss your cheese section and most of the staff. read more

Ralphs Fresh Fare - Prematurely spoiled product - Grocery Near Me - San Diego, California

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In the two decades I've called 4S Ranch home, I've watched this Ralphs go through three or four "facelifts" to keep up with the trend. It's basically the neighborhood's glow-up king. The staff is incredibly organized, but honestly? They feel more like an extended family at this point. I'm there at least every other day--sometimes for a full haul, and other times just to hit my step goal for the afternoon (don't judge, the AC is great). For the aspiring chef, the premium counters are where it's at. My personal weak spot is the butcher shop. We're talking top-tier prime cuts, grass-fed ribeyes, and dinosaur tomahawk steaks straight out of the Flinstones. In addition, they offer some serious seafood options, including the occasional King Crab sighting. If you live within five miles, there is zero reason to fight traffic elsewhere. It's the ultimate one-stop shop for fresh fare and friendly faces. read more

I always go in here to get flowers, It's always great service, the girl who normally helps me is Alexa, she's super nice!

This review only pertains to the Butcher shop area. Very unprofessional workers there. Asked for help and they literally blew up off and didn't care to check. Awful service. Shout out to the dashers, avoid taking orders that cater to Ralphs Butcher shop. They don't care and wont help you out either. read more

Lee. 5 stars. Super helpful and friendly. Helped us look for products and gave great tips

Fun and vibrant store. They had a lot of budget, friendly specials within their fresh and deli section. Have a good spread of produce and prepared foods. This is my first time here, but I like the atmosphere and the area of where the store was located. I will come back and explore some more. read more

We have a choice of grocery stores and they each have their benefits, but the Ralph's at 4-S Ranch is a favorite, as they are always well stocked with the items we use and their produce section is as good as it gets, with quality goods and some things which are hard to find elsewhere, such as Asian ingredients and organics, particularly good for vegetarian diets. Parking is reasonable and the staff are helpful and friendly. The deli counter is slow, but the products are bountiful. The meat and fish counter is excellent, particularly for seafood items like scallops, clams and mussels. Like with all stores, it is wise to shop their weekly flyer and emails to spot special deals. read more

Deli opens at 7am and there are no potatoes. Its been open for hours and no potatoes

1 star for Pharmacy. Grocery store should get 5. Rudest pharmacy person ever when I went to pick up my prescription. I have a new insurance and she was of zero help to even see if there's any coverage. Seriously gave me tone and attitude and I have never had that issue with anyone else there before. Top it off. She wore a pin they said 'Be nice to me, I have the pills' when she was the mean and rude one. Guess I have to switch pharmacies now. read more

So it is a complete supermarket with deli, bakery, bank services, etc. What makes it great is they have electronic recycling in their parking lot every so often. Ask the men where to out what and sign in their book. Tadah, done. Location is great, too. It's surrounded by great restaurants, stores and services. Lots of parking. read more

Ralphs Fresh Fare - Electronic recycling today - Grocery Near Me - San Diego, California

Estella is horrible in the front. Customer service, attitude.. etc. I work in customer service so I don't have high expectations, but it's kinda sad to see this store go downhill. read more

I used to come here for my weekly grocery outing but found it has gone downhill. I decided to get a few things today. I couldn't find pimentos so I put my items on the belt after asking the checker where they might be. She gave me the wrong location. When I told her I still couldn't find them she said Ralph's may be out of them. I asked if she could call somebody. She asked an employee to go look but she couldn't find them either. I finally asked another employee and she checked an inventory gadget she had and told me where they were. Lo and behold she located them. The checker's name was Mandana. She was rude and seemed frustrated with her job. There was only one check- out lane at 4 PM. The meat at this store is awful and shelves are often disorderly. I am so glad I go to Major Market for a quality experience where people actually are conscientious about their jobs. read more

I really like this location. However I was disappointed tonight to see only one cashier who was working very hard at the self checkout lane. I did not see any other employees, except one who walked over, spoke to the cashier and then went to the office. The checkout lane was 12 people deep. Please schedule better for the customers. Hats off to Vanya for her excellent customer service. read more

The Deli Department has failed to provide proper service on several occasions. That particular male employee (redhead, wearing glasses) is rude, unprofessional and unqualified. He obviously lacks communication and customer service skills and yet still holds the same position. Very disappointing. read more

One of the rudest checkers I've ever encountered in my life, Nicole P, was so nasty to me, it verged on elder abuse. I've been shopping this store for 10 years. Need to rethink that choice. read more

While the staff at Ralph's and the Pharmacy are excellent, this review is to highlight their fresh sushi! I've been consuming their sushi for eight years, and thoroughly enjoy it! The staff is always friendly, service-oriented and helpful, especially so as I always ask for additional wasabi. I'm a fan and encourage you to try their sushi! read more

BIG CLEAN STORE HERE! This Ralph's store is huge with big, wide aisles everywhere. The produce area had fresh, brilliant fruits and vegetables organized and presented neatly. The produce prices weren't the cheapest but were still reasonable. The store has its own cheese store within near the produce area. It's a full smorgasbord of exotic cheese wheels and rare finds. It was very impressive. The store carts are kind of small compared to other industry standards like Vons or Costco. There's not room to put stuff underneath the cart. If we are loading up for the week for our big family , it's easy to run out of room. We don't run out of room at other stores. The staff was friendly and service was attentive. We liked this store overall and will return for more. read more

Ralphs Fresh Fare - Has a cheese shop inside - Grocery Near Me - San Diego, California

We love the staff at this Ralph's. We always find exactly what we need and then some. The selection here is decently big for a smaller sized grocery store. Fair warning, it gets pretty busy around rush hour as expected but I still manage to get in and out fairly quickly. I've never had any issues with their produce section, it always seems to be pretty fresh. Definitely a nice alternative if you don't find what you need at the Target down the road or don't want to drive to Vons. One time I bought a milk that had a leak in it and I immediately took it back. The woman at self check out told me to get a new one and that was that. No hassle or even going through the process of exchanging. There's even a few cashiers that recognize our kids and always say hi to them by name. 10/10 for this Ralph's location. read more

This is a high end, larger Ralphs in the 4S Ranch community. During this coronavirus lockdown, I have not experienced any wait to enter this store, or any abnormally long lines at the checkout. Must wear a mask, no reusable bags allowed, must pay ten cents per paper bag. As a larger, high end Ralphs, this store has a good selection of most everything. Fish, poultry and red meat always seem to be good quality, and they even have USDA Prime meats and some Choice quality dry aged steaks. The sushi here is usually very good. During this lockdown period, you do need to select all produce carefully because some of the fruit is subpar or bruised. The only areas where I notice current deficiencies are with toilet paper and disinfectant products. Pickup and delivery available. read more

We're moving and won't able to order pick up here any longer. But I do have to say that CJ is great and always provides great customer service when we ordered pick up. Keep up the good work! read more

Even though I like the produce here, I'm done with this Ralph's. The staff here aren't friendly . Last year a tall, strapping manager never greeted me and then just watched me as I bagged my own groceries. No thank you -- nothing. Today, another cashier never acknowledged me, so I let her bag the groceries. I would've done it myself because I know they're short handed, but since she didn't have the common decency to say "hello", I didn't help. I don't experience this at the RB Albertsons or Major Market in Escondido. Their cashiers always acknowledge their paying customers. In the current climate of our society, I think everyone could stand to be kind and respectful to each other. I don't find that to be the case with this Ralph's staff. So, I'll take my business elsewhere. read more

Very friendly, well staffed, and clean grocery store. The management is always friendly and helpful. I like their sushi counter and cheese counters. Also their meat, bakery, and cooked food counters are everything I'd need from a grocery store. I love their clearance rack in the back of the store. read more

Nice "super" market. Customers are from the neighborhood; doesn't appear to be aiming to be a boutique for gourmets. Staff is fine.

So happy to see Ralphs is accepting the eGiftCards at Self Checkout. I didn't know this until a very helpful and friendly associate at Self Checkout showed me today. The 4S Commons store has some of the best Ralphs associates anywhere. Shelves are well stocked, and weekly specials are easy to find. read more

I enjoy getting my groceries at Ralph's every week. Everyone is kind and helpful. Their bread selection is superb, and do not sleep on the fresh meat department. Some of our favorites are the seasoned chicken and carne asada beef ( for the grill) and their thick cut rib eye. Throw some thyme, garlic, and truffle butter on that and it's a 5 star steak. One thing I would love for them to add is a salad bar, that would be pretty amazing. read more

Ralphs Fresh Fare - Grocery Near Me - San Diego, California

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Where to start, I've been coming to this grocery store for over 8 years. Besides everything here being overpriced still shopped. This past October 4th I decided to go purchase a $300 Apple gift card as a gift. I buy it check to make sure the card is active before giving it as a present. Well the card was invalid went into the store for not even a minute later let the cashier the card and wasn't working. The assistant manager said to call Kroger number etc... I left upset but ok I'll follow procedures. After an hour in hold spoke to someone very helpful said he called the store spoke to a manger that they would refund me due to selling me a very old gift card that was invalid. I informed him i was working and would go after work. After going to get my refund after work they informed me no manager was there. To comeback in the morning. I went back in the morning and the manager blond white women. Seemed very upset more annoyed than anything to help me. Immediately saying no refunds or n gift cards. I explained I had called etc etc. she then took a deep sigh rolled her eyes and got on a phone called the number I had called. N not even explaining my situation just kept saying no refunds right. She then hands me the phone to speak to the person on the phone who had an even worst Attitude then the manager. Told me no refund. I explained said I spoke to someone who said yes to the refund. She then proceeds to tell me I don't know what I'm talking about. Long story short I was pretty much told to fuck off. I left upset and down $300. I decide to call again got a much more helpful person on the phone they got my. Email n would look into everything I had my receipt the gift card my debit card. In other words I got receipts. Fast forward a month and a half later n get n email saying I will be receiving my refund to the card I used for the purchase in 10 business days. Great about damn time. WRONG!!!!!! Almost mid December and still no fuckin refund. Multi million dollar company and can't do the right thing and refund what's right. Ridiculous never again will I shop here and you can bet your ass I will tell everyone this horror story! I will upload the email I received about my refund that I've yet to receive Stay away from this place old gift cards over priced fruits and vegetables. Horrible customer service. read more

Ralphs Fresh Fare - Should've received my refund by now and nothing - Grocery Near Me - San Diego, California

Nicole P needs to get some training in customer service. I bought watermelon today at $.19 a pound seeded watermelon big sign but when I got home I saw that's rotten inside , I went back today September 25 at 7:53 pm to Exchange. Nicole said that I owe her $19.24 because that watermelon is not on sale anymore she said she checked her app and then she said: . You need to pay $19.24 . I said that's incorrect. Let's go look at the price. I'll show you there is a big sign , she said no in my app it says $.89 per pound , I said I don't know if it's expired or what's wrong but there is a big sign on both sides. Please let's go Check , she said -no, I said I will go take a picture bring it back to you, she said no you need to pay me $19.24 It's $.19 a pound the same as I bought this morning then she said OK I'll do you a favour this time, I said you're not doing me any favour, that price is advertised price on the sign legal sign of ross Store . That's what the price is I said please trust some customer sometimes I will go back take a picture and bring it back to you, she said you don't have to I'll do it for you this time, just a few seconds later I came back and I showed her the sign which you can see on the photos attached it's a big yellow bright sign, after I showed her she said OK I'll tell them to remove it, no I'm sorry no apology super rude zero customer service skills ; please take some actions! read more

Ralphs Fresh Fare - Grocery Near Me - San Diego, California

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I have to say that I only give one star for the actual store! For the pharmacy I give five stars! Ralph's grocery store is poorly managed especially this one! There's store manager's name is Ryan and he doesn't have that much of a personality. He brings down the employees morale and he's not very effective. This specific store can do a lot better. But the pharmacy you will never find another one like it. read more

Little bit of History first. Ralphs is owned by Albert G. Ralphs of the Ralphs family who also owns most of the land in 4s Ranch area. Since this Ralphs is located on the home turf, it is maintained with class and affection. I am shopping here and very regular for past 6 years. But why I am writing this review now, its because of Judi F the cashier Ralphs is known for his excellent customer service, they will not compromise on that for any reason. But I am here because of this particular incident on 9/1/2016 around 9:30 pm. I came here just to pick up a gallon of milk, and I only took my Ralphs Gift card, as I usually walk and do not want to carry my wallet. Once I came to the cashier lane, and gave the card, I was short by a $1.54, which is not pennies or dimes. I asked the Cashier (Judi F) to keep the milk and I was ready to walk back home to get my wallet. She did not think twice and just gave me the milk and said it is ok and handed over me the milk. Ralphs is today where it is because of the staff like Judy F. This is a business style happens only in India (and similar countries) based on trust. We pay the shops Monthly or weekly, its all based on Trust. I felt home last night :) Even with sprouts coming to the neighborhood, Ralphs will be the King in Ralphs home. Attached the recepit for more details. Thanks Rallphs and Judi F read more

Ralphs Fresh Fare - I came here just to pick up a gallon of milk, and I only took my Ralphs Gift card. I was short by a $1.54 and Cashier Judi F paid it for me. - Grocery Near Me - San Diego, California

I used to love this store, however I will no longer be shopping here. The cheese department is excellent thanks to Anna and Judy at checkout is a sweetheart but they can't make up for the rest of the store. The meat dept has gone way downhill, I bought meat there and the next day when I went to cook it, yikes, it was rancid. My kid worked here and the closing manager Estella was super rude and mean to him. I don't support businesses that treat employees with disabilities poorly so I'm done with this store. read more

It's close to da humble abode. That's the main reason we come here. So, bare in mind if it were a Vons, Albertsons, whatever, we 'd be going there for last minute groceries or giftcards. That being said, the produce and others are good quality at reasonable prices. Occasionally, there would be a good deal on some things. It's clean and the employees are courteous and helpful. Sorry dis be so boring. I just have nothing to complain about for this place. read more

I don't come to this part of town all that much but will stop by this Ralphs if I'm in the area. This Ralphs, for whatever reason, seems a bit dark (in terms of lighting) to me. The aisles also appear a bit close together as well. A few things: - Starbucks location inside - decent floral department located in front - small 22oz craft beer selection What I DO like about this location is their hot deli section. They have an AMAZING $6.99 combo deal which includes choice of 1 protein and 2 sides. You can even choose their meatballs as a side! I've tried their prime rib and tri tip but prefer the tri tip a heck of a lot more. The combo comes with a french roll and a drink too. My last visit there (around 330p on a weekday afternoon) proved unsuccessful as they ran out of tri tip so I decided to forego on the combo deal that particular day. Plenty of parking but beware of the constant solicitors that sit in front of their two entrances (you'd be surprised how aggressive girl scouts get during their cookie sale time...j/k...kinda). read more

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MANAGEMENT - WAKE UP !!!! Where is the Store Manager - Ryan ? Maybe 4S can bring him back. He would NEVER accept this unacceptable leisure standard. Why is it being accepted now by Management? Your store employees are required to wear a name tag and an apron so that customers can recognize them as an employee of Ralph's and ask questions as needed. Your night/stocking crew and early morning employees other than the Front End employees are too busy playing around and they do not wear their required "uniform." This continued practice causes customers to have to seek out help from the Front End employees because no one else can be recognized as Ralphs employees as there are many vendors in the store at those hours. What a waste of time as many of us are on our way to work and are just stopping in for a few items and/or there are other customers that enjoy shopping early before the crowds. read more

I shop at the 4S Ralphs location every week . I purposely go into the store rather than do online delivery ( due to the great customer service I generally receive. ) However , today I was greeted by a new check out teller ( Amber ) who was unfriendly , in a hurry , had major attitude and who was quite rude . It made my experience today shopping there a unpleasant one . She really needs additional training in excellent customer service or she should not be working with customers. read more

This ralphs is located nearby my house so I visit many times. Customer service is awesome! Foods are fresh and bakeries are also great. read more

I like this store. Clean, neat and fully stocked store. Good produce, nice deli and helpful friendly staff. Ralphs is a great store! read more

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Everyone at Ralphs has been doing a wonderful job during this pandemic. All the necessities are stocked and all the staff are always kind and friendly. I appreciate the 6' distance markers they have at the pharmacy, as well as at the check out lanes. Hope everyone stays well and safe. Thank you all for all of your service and help during this difficult time. read more

Ralphs, I'm gonna be totally real with you about this star demotion. I enjoy the store but that deli counter needs some serious help. In terms of length, this particular deli is probably one of the longest I've seen in a supermarket but where it succeeds in the number of items carried it lacks in organization and management. Whenever I'm here it seems like there's always multiple lines forming across the entire length of the counter and there's no organized system of who receives service first because the whole department is understaffed or there's simply too much landmass to cover. A ticketing system was implemented not too long ago where you take a number and then you receive service in a numerical order but that strategy appears to have been abandoned fairly quickly. The ticket machine is still there and there's a "now serving" digital monitor that always reads 00. On my most recent visit I took a number just to be safe. It was 00. Needless to say, I was not being served. There's even a sign saying to take a number but this all seems futile. Once I was told "I'll be right with you" three times over the course of six minutes. As far as I could tell she was the only person there. This most recent visit there were lines forming for lunch yet employees seemed to be doing maintenance tasks, such as cleaning the display glass. Look, I'm glad that cleanliness is a top priority. Truly I am. But at lunch when there are people waiting and there's no order and we're just standing there, it's gotta be all hands on deck, man. The people working in this department deserve to have that organization. What if they ask "who's next?" and two customers insist it's their turn and decide to have it out? When you're waiting in line for food, your primal instinct comes front and center. I'm just sayin'. Here's an idea: Position a couple stanchions with retractable belts right in the center of the counter to start a line. Put a sign up that says "LINE STARTS HERE!" Eliminate the ticket system because it's obviously not working and try to create some kind of order. Right now it's an absolute free-for-all and it's frustrating every single time I go. It makes me NOT wanna stuff my face with overly fried carbohydrates, and that bothers me. I love you Ralphs, but we gotta get it together here. read more

Great deals, but harassing and being rude to customers is not cool. The store at 7140 Avenida Encinitas is horrible. It's really pathetic to watch when they do it to military veterans. read more