This Ralphs is close to home and one of the few grocery stores around still open late. There used to be more, but then COVID happened... followed by the shoplifting bandits. And here we are. Sigh. It's not the biggest Ralphs, but I almost always find what I need. It's clean, generally well-stocked, and the staff is friendly. Checkout is also surprisingly painless--plenty of self-checkouts, plus regular lanes for those days when you're feeling social and want to deal with an actual human. My only suggestion: please check the deli/prepared food section a little more often. Sometimes the bread and packaged salads look like they've already been through something traumatic--manhandled, mugged, and left for dead. Yikes. Otherwise, I really like this location. Convenient, clean, reliable, and open late. What more do I need? Well... maybe speed bumps in the parking lot. Lots of them (every 2 ft!!!! LOL). Because apparently some people think the Ralphs parking lot is the Autobahn. Slow down, Mario Andretti--I'm just trying to buy groceries, not qualify for Formula 1---- Geeesssh! read more

I have been a loyal Ralphs member for over 10 years, and this was hands down the worst and most humiliating experience I have ever had at any store. Tonight, I was using the self-checkout and had already scanned and paid for all my items. Out of nowhere, a female staff member approached me and aggressively demanded to re-scan everything I had just purchased. There was absolutely no reason for this. She treated me with extreme suspicion in front of other customers who stood there watching, making me feel publicly humiliated and treated like a thief. What made it even more obvious and deeply unsettling was that I was the only Asian customer in the store at the time. I could not help but feel targeted and racially discriminated against. As a decade-long customer, I am completely appalled by this unprofessional and hostile behavior. I will be Escalating this to corporate management. This store desperately needs proper customer service and anti-bias training. read more

The food was adequate but not as a variety in burbank Buena Vista Ralph's. The service is good. The ambiance was not noisey but calm. I wish there were more selection of fish sticks by Gordian Fisherman. If you need to get something simple its good but other things I like Burbanks Ralph on Buena vista has a vast selection of food products. The good thing it is close to our place. I recommend for the basic things and I need to get the others from there. Kindness Forwardone person at a time. read more

Headed to my nearest Ralph's after finding myself doom scrolling on TikTok. Yes, you can absolutely purchase catfish from the seafood and have them fish fry it, complimentary. The service was helpful, no wait. 15 minutes to fry. Grabbed a 1.5 lbs for myself and family, veggies, steamed some rice and for under $15 the meal served 3 people. That's ridiculously cheap when fast food for one person averages $11-13. $15 for seafood that feeds multiple people is outstanding. Clean seafood counter, helpful associate, I'll absolutely be back. read more

Ralphs - TikTok wins. Free fry. Catfish. - Grocery Near Me - Glendale, California

Thee most important problem is my husband went earlier than usual around 7:00am and to his complete surprise there weren't any check stands open except for self checkout. Now being a retired senior we don't use it when we have a FULL basket! Think of how hard it is because the area around the scanners is not adequate for having many items. You can't even put the bag with the scanned items anywhere if you still have items in your basket to be scanned! Then when the only employee was rude and didn't offer to get another basket or any kind of assistance But I was totally flabbergasted at the fact that NO CHECKERS till 10:00am how does Ralph's think senior nor handicapped might need a person there to an actual checkout stand This just kills me that a corporation making money hand over fist have a checker there at all times Or have corporate thought of restructuring the self checkouts People are we not worth having a CHOICE in our shopping instead of your objective is doing away with jobs read more

First time coming to this place,, very disappointed with the whole experience. First of all I got stuck in the elevator for a while and when the elevator doors finally opened I told the manager that I had been stuck in there and he said "oh yeah that elevator doesn't work" why can't they put a sign on the doors before you actually walk in. Second I had to go back to return the $8.99 apples that I bought because they had gone bad. Food selection was not great and a lot of the fruit and vegetables looked old. Thirdly the bathroom was filthy. Definitely not going back there again. read more

Ralphs - Dirty bathroom - Grocery Near Me - Glendale, California

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Shamefully understaffed. It is a Friday after work and there is ONE REGISTER open. The line is to the back of the store. Self check out has a very long line as well. There are never enough registers. Elderly are stuck in line for 30 minutes. People with one bottle of wine stuck in line for 30 minutes. It's abusive to employees and unfair to patrons paying inflation prices. Shameful management read more

The most disgusting Ralph's I have ever seen in my 20 years living in LA in general I meant to stop to get some cash from wells Fargo and then I decided to stop to get some Oreo for my son. First of all the prices are very very very expensive Customer service is disgusting. There was a very mean lady on self checkout where I stopped. I scanned everything but I didn't know how to do scan fresh bakery. She gave me an attitude leaving me to figure things out myself Then I asked her that I don't have Ralph's card and she gave me the worst attitude again where she scanned it and then she left No ever again in this location read more

I love the employees and they actually have a lot of the stuff. I actually want now with a couple exceptions. We finally have the Oreo flavor yogurt. They should get the strawberry now lol The real problem is they never have cashiers out helping ! It's 640. It's busy and they only have number 10 open. It's ridiculous. Nobody wants to do self check out. Everybody gets upset. Why do you have to make your experience horrible! read more

Ralphs - Where the hell is the Oreo? This place has the worst selection.... You can't tell me Armenians prefer Eminem over Oreo - Grocery Near Me - Glendale, California

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A convenient location quality is average and decreasing with higher prices and compromised quality of ingredients Locally grown foods should be prioritized available with on site real butcher deli bakery that just doesn't appear it might be real service is ok for questions but employees are being replaced by automated check out that do no favors to the working class in the area Let's get back to quality and community before it's too late Smaller businesses that employ real people are rare but so appreciated Cost lowering are always priority but prices shoot up consistently so how does it end or even make sense? Better than some average among others Open more Trader Joe's read more

The customer service was HORRIBLE. My mom was just picking out some flowers and this worker Debbie comes up and starts saying that she can't like look and like exchange some flowers and she called the man ever when my mom was just trying to see if the colors matched and she aggressively grabbed the flowers and called the manager, she also broke one of the accessories on the flowers and blamed it on my mom. The manager didn't come after all. They also said if you leave the store you can't return stuff. My mom tried returning the flowers she bought for exchange for other flowers and she didn't let. WORST CUSTOMER SERVICE EVER. But other staff were very kind. read more

Older blonde checker on Friday Oct 3 around 10 am was so disrespectful and RUDE to my 90 year old grandma and also to another Spanish speaking man accusing him of not putting everything on the conveyor belt when he did!!! She made the mistake!!!! She was so condescending and rude as hell. I work in customer service and she should NOT be in a job that deals with customers. She even had the audacity to have on her name tag "I love big smiles" yea right. Literally the rudest person I've ever come into contact with in a professional setting it was actually disturbing how mean and evil she was. read more

Well I was shocked when I walked into the restroom this afternoon - I have never in my life seen such a filthy bathroom and they had no toilet paper either - really makes me nervous to ever shop here again - this is an huge indicator of the cleanliness of the store and all the products in it! read more

Ralphs - Filthy filthy filthy!!! - Grocery Near Me - Glendale, California

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Went in this morning because I didn't have bacon... I'm not sure if you can tell from the pictures, but this bacon was disgusting. It was brown, shriveled, and starting to look like jerky. It looked like it was returned and then just put back OR someone left it out to be like that and then decided to NOT throw it away and put it out for people to buy. Seriously nasty and made me not want bacon anymore. I also want to add that Kelly is terrible and insufferable. She tried to make my boyfriend and I seem stupid when we scanned something and it didn't go through! She then proceeded to watch us scan our belongings as if we were stealing. When we were done she laughed and said "Was that so hard?" It took everything in me to stay composed. read more

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This Ralphs store is horribly managed. It never seems to be staffed correctly. The aisles are always blocked by inventory with boxes, trash and stepstools in the way. Wouldn't it make more sense to stock overnight or before you open? Today, I couldn't buy any produce that required a bag, since there were no bags in any of the dispensers. When I asked the produce clerk for bags he simply said "sorry we don't have any!"and continued working. How about improvising? Put out some paper bags, how about bags from the deli?? Where is the manager? Just horrible! read more

I went to shop there but there was no carts there like there's only 5 carts there. Where did all cars go ? i went to ask the manager about it and they said it is stolen. How it can be stolen if there's a couple of it. read more

Went in last night to pick up some groceries after work. I did self check out and I realized I forgot my wallet i told the woman at the self checkout, an older woman blonde i forgot my wallet in the car, just by me saying that in itself she was giving me dirty Looks like suspicious. Told her I'll be right back. Got my wallet came back and checked out, I felt like a dam criminal.She was watching me the whole time. Like I was going to skip scan or just not pay. There were other people self checking out but how come she was only watching me. I'm not trying to spend my money in a place where they're gonna make me feel like I'm a d*** criminal I should have just not gotten anything & left. I'll never come back here again. I'll go somewhere else & I'll give them the business instead moving forward. I don't need to feel like i'm doing something wrong just by shopping. There's also another woman older short, with reddish hair, she does the same thing to me too. When I come in. I'm sure it blew their minds when I actually paid. read more

I ordered cupcakes on the website with a few days advance. I went to pick them up and the bakery didn't have it. They ended up making it in an hour especially for me and giving me $5 off. The cupcakes were beautiful and delicious. I'd order again but I'll be calling when I order to make sure they receive them. read more

Ralphs - Pink unicorn 5 cupcake cake - Grocery Near Me - Glendale, California

My second time I'm buying steak from this location and I'm very disappointed 70$ for 4 pieces of steak 2 ribeye s and 2 tenderloin the meat full of water and vey hard to eat never again Costco is the best meat market read more

They started locking up toiletries here like at the fashion center location, so I will stop shopping here as well

Ralphs can charge 10 dollars more for the exact same item as another store charges. Buyer beware. read more

Ralphs - Grocery Near Me - Glendale, California

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I am giving them two instead of one stars because I actually find the employees here to be generally nice and efficient. But alas this Ralph's has followed the trend of putting their toiletries in a time out aisle that you have to go through a separate check out for. I hate this shit. I stopped going to the other Ralph's because of this. I will now also never buy toiletries from here again, either. I'm surprised they are going all in on this method after multiple stores recently admitted their sales are way down due to security lockdown policies on certain items and that they "overstated" the theft problem. anyway good luck making less money, ralphs. No one likes being treated like a thief while trying to buy a bar of soap. read more

That one star is for the service. Horrible!!!! I placed an online order for pick up around 6:45 pm. Last pick up available was between 8-8:30pm. So I kicked it for a little bit in my apartment. I got there at exactly 7:55pm. At 8pm, I started to check in and pick my pick up spot number. Waited, waited waited waited and waited. On the app it says working on my order and ready for pick up at 8pm. By golly it's already 8:30 and still no customer service. So I decided to go inside and ask what's going on. I believed this old man is the manager. So I told him what was going on and his reply was those guys are gone for the day! WTF????? I told him that I placed an order for pick up around 6:45 and it accepted it. He said there's nothing he can do! Call tomorrow if I wanted a refund. I was about to explode but I kept my composure. I've been coming to this Ralph's for years and this is what I get. HORRIBLE SERVICE!!! So disappointed of how they treat regular customers. It's a shame really! Changing supermarkets from now on! read more

I come here occasionally for lunch and to get some deli meat for the week. When I arrived I was surprised to see no one behind the counter for several minutes. When I finally found someone, he told me that he is only one working the deli, currently on his lunch break, and won't be able to help me for 30 minutes. So much for customer service. I won't be returning here, it appears they are very short-staffed. read more

Please take this with a grain of salt because I may have read the situation wrong Mr. Roberts was incredibly rude to me. I was purchasing groceries and I had my ID out for him to check my credit card. He assumed that I was showing him that I was old enough to purchase alcohol, and he absolutely humiliated me in the line by laughing and making a rude comment about how he didn't need to see my ID because I'm obviously so, soo old. I have enough respect to treat him kindly, and I'm really sorry to leave less than 5 stars, because this particular Ralph's has the best bakery in the area, and the managers that I've seen working are super friendly and helpful. The store is very clean with an excellent selection and super fresh produce. The ladies at the deli are very quick and attentive, I appreciate that. I would recommend this Ralph's to anyone. read more

I was just at this location shopping for a few dinner items and I felt so judged and honestly harassed by the Rufi the cashier. I had a few coupons I wanted to use and the self checkout prompted for the cashier to assist with the transaction. She asked for my coupons and felt the need to say that she needed to check my coupons because people are getting free stuff. I'm not sure why she felt the need to say that but I definitely don't think it's appropriate. I was using store coupons btw. read more

If you're doing grocery pick up, I'd skip this Ralphs. My order was not correctly fulfilled. I asked for NO substitutions and they substituted everything that was missing. The paper they included in my trunk also said "Sub allowed? -N". The paper also said that they'd refund me for any substitutions I didn't like but I didn't look at my groceries till I got home because...I didn't know I had to check substitutions... Anyways, just, don't use grocery pick up here unless you're okay with substitutions and moldy fruit. -NOTE: They have NO signage in their front that their grocery pick up is in the back where their additional parking is. I was about to walk in but I saw a sign that said they had additional parking in the back and decided to drive by before heading in. ps...the Ralphs in South Pasadena does a GREAT job at grocery pick up and their signage is clear. read more

Literally HATE THIS SPECIFIC RALPHS LOCATION. All workers are very rude and try to jump at your face with anything that happens. This is not the first or the second time that they have been completely racist and rude towards me in this location. Im so tired and the worst thing is that theres nothing that changes. I accidentally didn't select getting a bag option in the self check out and the lady made me feel so embarrassed in front of everyone stated telling me how i need to buy a bag and that nothing is free. Like I had a whole chart food of food worth about $200 you think I'm cheap for a 10 cents bag? This is unacceptable and the service is just horrible. The most racist store... they should train their employees because the lack of costumer service is very visible. Theres thousands of other ways that she could've told me about the bad but she chose being completely rude and out of line. Also Yelp please do not delete my review because every time I write a review about this store the review disappears I guess they have connections where Yelp doesn't want people to see how bad of a workers ralphs has. read more

It's not the best but you can get every thing from here its a good place they have good snacks and food is amazing from there I don't know why people are saying it sucks although there is a blonde lady at the self checkout she is very rude but this place is good tho read more

If i could give 0 stars i would. This place is horrible. Pick up is up until 9pm and tell me why i was there before 9 and it's not available. Don't say it's at 9pm if you gonna make your worker clock out before 9. Horrible. read more

If I can give the service a zero I would. The workers are terrible and gets mad if you would ask them questions on the self checkout. I was not trained on how to self checkout so I might have a few questions. The ladies there would always give me an attitude. Other Ralph's, customer service is so good. Nice and friendly. This would be the last time I'm coming to this store. read more

This used to be my go to grocery store. The cashiers were so nice, and they have late night hours which are great for freelancers like me. But then they replaced all the cashiers with self-check out iPads, and the experience is a nightmare. I am not a trained cashier, and so it takes me twice as long to ring everything up, making the whole experience much much slower. And then unavoidably, the machine will (incorrectly) think I've rung something up wrong, and so then you have to stand there waiting for the ONE actual human to come help you. Only problem is that that one human is trying to fix problems with three other people who allegedly rang up THEIR stuff wrong too. Again, nightmare. read more

I bought an item from someone on OfferUp, and the meeting location was the parking lot of this Ralphs. Once I was done with the transaction, I walked into the store to pick up some miscellaneous items I needed back home. This place is pretty much your standard Ralph's grocery store. I found everything I was looking for, and found the check out process ok. I made a quick pit stop before hitting the road back home, and their restroom was kept adequately clean. The staff was nice, and so were the other patrons. This store is located in an alright area, and busy (expected for a Saturday morning). read more

I needed to buy lettuce. Decided to stop by in this Ralphs since it was close by the area. I was not satisfied with the customer service.

Kelly is incredibly condescending and rude. The people who work here must really hate their jobs because they are never nice. Kelly was too busy to look up at me, she asked me how I was and I said fine how are you? She didn't respond and then asked me how I was again, clearly not even paying attention to the fact that I had answered her and asked her how she was. She was spaced out in her own world, she asked me if I wanted bags twice. It's really rude to not listen to your customers. Why ask me if you are so spaced out that you don't even listen to my clear answer. I told her I would like to bag my own groceries, she proceeded to not listen to me, when I told her over and over I would like to bag my own groceries and the fact that she isn't listening to me is making me feel very uncomfortable. That's when she copped an attitude and told me I came into HER store and treated her badly, She has this wrong. She treated me badly, she was rude, and she then decided to project and act incredibly full of ego. Look lady this isn't hard. Be nice to your customers we are the ones who pay your paycheck. With out us you wouldn't have a job. I made a effort to not use self check out. Well next time I'll avoid and do self check out, I don't know what Kelly's problem is but seems like this store has a really bad issue. I only come here when I have to. Otherwise I avoid this place. Management needs to talk to Kelly. How does she get away with treating customers so rudely is beyond me. Thanks but no thanks lady. read more

A Brief stop on my way home at this Ralph Supermarket and frankly I was rather disappointed, the store was out of mostly everything, worse yet the quality was low from cut of meat, to veggies etc... coupled with mediocre service or perhaps I am accustomed to better service offered at Whole Food, Vons, Gel son's Markets , T- Joes etc..... Not certain which was worse the over-priced low grade garbage they pass as food, or the service. Further, the store was not particularly cleaned or organized. From the low quality food, to the unfriendly staff, to the tall, lengthy weird manager. Brief, I gave the store the benefit of doubt and they failed. . Overall a poor grade D-. As the saying goes when you pay peanuts, you get macacas. read more

This has gotta be THEE WORST Ralph's in LA...they are always out of something and when it is in stock, it's about to go bad. I stopped shopping at this location due to this issue and the staff not being so friendly. Today, I went to to this location because I knew they had a particular flavor of ice cream that is only produced by Ralph's! I grab it and get home to see the container wasn't sealed. I take it back and the clerk lets me know that none of the Ralph's/private select brands are not sealed then proceeds to literally open another ice cream to show me. She said they stopped sealing it to keep cost low...wow! That's a lawsuit waiting to happen. Don't get me started on the bakery at this location...a girl that worked in the bakery said she could write happy birthday on a cake but wrote it like a 4 year old. read more

No cashier on duty, at a grocery store. Had to use self-checkout, which I detest. If I have to ring up my own groceries at this place again, that will be the last time I shop here. The definition of grocery store includes cashiers. read more

Loved it!! My new store!! Will tell my friends !!I loved everything about it The cashiers were so nice read more

Many vegan and organic options! Staff is always fun and kind! Good music always playing! It's a fun experience. Great prices. Easy self checkout. read more