Best supermarket with excellent selection of snacks for grab n go items. Great staff makes it nice and friendly to find items

utterly freezing cold at this store. the a/c is blasting in the middle of winter. had a headache all day after spending 10 minutes in this store. brrrrr! read more

Horrible customer service ! I came here at 10pm and let me just advise to never come at this time . There was one cashier working and the line was very crowded. One worker was working the self checkout and she was the rudest individual ever ! I went to ask her a question and she ignored me. Name of the worker was "Naheed" she had a poor attitude and was on her cellphone. I asked if she was working and she looked at me rudely and said "yes"! read more

I went to the store and bought 1 head a lettuce and I was charged for 14 because Paula N was too busy talking to the bagger. I called the store to tell them about it and a friendly manager told me to come back to get a refund. When I went back for a refund Paula N helped me and was rude. She told me to stand back in the long line for a refund, like it was my mistake to go back. She was so defensive and unprofessional. She said "It was a mistake", very unapologetic. She needs customer service training again. i usually get help by friendly employees but I don't know what happened this time . I didn't want to put this on yelp but I felt that management should know about it. read more

Let me start of by saying the manager Dorothy is rude and And doesn't not no one thing about customer service. Today 7/29/20 I would alway wake up early so I could pick up lunch for work. Today for some reason I was not allowed into the store because supposedly only seniors could go in. But I've been going in the whole month and all of a sudden I can't go in. I tried to reason and also was pilot with her. Telling her I need to grab lunch for work please. She then has her hands on the door like if I were trying to make my way in when I was a good distance from the door. She then closed the door door on me while we were having a conversations how rude of her. So now I am lunch less thanks to this I don't know why she is manager if she knows nothing about customer service. Won't be going back to this spot no more Albertsons is a little down the road. Just gotta wake up a little earlier now. Thanks a lot read more

ran in ran out got what i needed and some girl scout cookies baaaaaaammmmm read more

I ordered a fruit tray based on the picture on the web site... wow!!! Looked nothing like it. It looked terrible and the fruit is mushy. Never again!! I should have driven the extra distance to Albertsons. This is why o never shop here. read more

I love Ralph's always clean, full of colors, yesterday I have the munching I want a fresh roll, they were really hard, looks like they over cooked the small rolls, or bolillos they were really no good to eat. The temperature was so cold inside, ... read more

My wife ordered a cake for a 10th anniversary party for our building, she met with the bakery manager and gave her the specifics weeks in advance! Today the day of the party my wife went to the store to pick up the cake, the bakery manager informed my wife that she had not started the cake yet? So my wife went shopping at Target for awhile and then returned. When the bakery manager showed my wife the cake she was mortified! The cake was decorated in a manner that looked like a 2 year old did it! It was uneven and the decorations looked terrible. The picture that was supposed to be the focal point was placed on the cake crooked and was not level? The manager stated that she put roses on the cake that definitely did not look like roses, on the contrary it looked like something my dog leaves every morning on his walk! It is reprehensible that a bakery manager would make a cake in this manner, especially after a meeting in advance about the significance of the cake as a symbolic replica of our building and the downtown Long Beach area! The store manager made accommodations for a store that was closer to our residence to make another cake, however we went to this store because they were supposed to be the better store for this type of cake? This cake debacle has put a serious damper on the event and the entire day! The bakery manager should definitely be spoken to about her deplorable service and execution of this whole transaction, it goes without saying when you order a custom cake for an event it is normally crucial that the cake is done right and looks beautiful! This definitely was not the case, the bakery managers response to her unprofessional decorating of this cake, was my bad? This is a very poor reflection of professionalism and having pride in the product that you deliver! Ralph's is not the place to get a custom cake, look at the picture, you decide!!! This has put my wife in a very embarrassing situation which is unacceptable, now she has to go pickup another cake right before the event starts and will not be able to assist with the setup as planned! read more

Ralphs - Grocery Near Me - Carson, California

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Always under and out of stock of products. I live in Carson, but have to drive to the next city to get what I need. A convenient market, that's not that convenient. read more

I hate going to Ralph's. There customer service is horrible. I went into the store to buy vitamin water. They only had a few on the shelves. I asked an employee. Can you see if you have more in the back. And she just told me. We only have whatever is out. But from what I know. I have a friend that works for coca cola. She said that they don't like to stock the coca cola product. Since coca cola comes in and replenishes there stock. Which is understandable. But if there is a customer asking for it. Wouldn't you want to sell the product. And this is not the first encounter with Ralph's in the same situation. The last time. I went in. I ask a manager for something. He did get someone to go look. But said it would take 15 minutes. Because he had to go to the office. What in the world. Aren't I a customer. Isn't helping a customer more important to help than going to the office. So I was walking out. And noticed that there was corporate people in the building. I went back in. And told them. I'm a customer. I'm leaving that basket of items. Because your associate needs to go to the office first before he helps out this customer. He pulled the 2 store managers to go and personally find what I wanted. Why does it have to get to that. I work retail. In my store. Customers are why we are here. They keep us in business. Why does this grocery store not care. I know people need to eat. But if someone is asking for more product. Wouldn't you want to sell it. I don't get it. I will avoid this place at all cost. I wrote there corporate about another situation I had previously. And ask me to give them another chance. Well I did and not to my surprise. They FAILED. read more

Our cashier was Paula, and she was the friendliest/best cashier in the whole world. We were in the store for maybe five minutes - not a whole lot of time to get a real feel of the place, and she has me convinced that this is the best grocery store ever. What a wonderful person, so happy and friendly. I am sad that she doesn't work at my local grocery back in San Diego. Give that woman a raise! :) read more

I always hesite to go to this Ralph's market the people there are so rude one lady that helped me a few times already her name is Paula R, she is a cashier she's never smiling never friendly and today drew the line where I will not be shopping at Ralph's anymore I will be going to albertsons!!because of her attitude, she handed my receipt to me as I was putting away my Ralph's club card and I didn't take my receipt fast enough so she dropped the receipt in front of me! Very disrespectful girl and rude! Never says hi or thank you . She should not be working w customers! This Ralph's needs to re evaluate their employees! Cashiers need to be more friendly and nice ! read more

this store is not good at all. have poor customer service from the manager to the cashiers. unfriendly and does not appreciate long standing customer of 40 years or more. today martha helped me to the car and she was very kind. i told her this is how it was years ago. ralphs treated their customer nice. but not now. i hate coming to this store. martha took the time and let me vent my dissatifaction with the way the store is being run now. it has a racism problem now. i have talked to this black manager twice. do not follow me around this store. i am black, i am 67 years old and have been coming to ralphs for over 40 yefars. and i am not going to steal a loaf of bread to go to somebodies jail. stop it. i have already called the corporate office and reported this mess and now its also at the hawthorne/torrance store. what in the world is going on. clean up this mess and get back on track with kindness and care for the customer. " color", lets get it together. read more

I had long ago swore off giving any more of my hard earned cash to this store, but I found myself next door shopping so decided to bite the bullet and run in for a couple of items. This is a huge store, and consequently, always under staffed. Finding someone to answer questions is nearly impossible. I had a question about a product in the pharmacy and decided to ask the young woman at the sales desk. I had to come back after seeing her wait on one customer an unusually long time. The lady in front of me who was also waiting was at the register when I returned going through checking out with her ATM card and the machine. I asked the sales girl if I could ask a question. She rudely informed me she was busy with a customer (as if I hadn't been standing behind the lady in front of me for some time). I said I only have a yes or no question. She again said I would have to wait louder and much more rudely. I'm not sure if it a matter of store policy or not being able to hold two contending thoughts in one's head at a time. Regardless, I won't be back. My time is too valuable. I would like to thank the store for having a sign at the cash register saying share your thoughts on Yelp. They were asking for "Excellent" experience posts. Sorry to disappoint you. read more