DID THIS JUST HAPPEN IN APRIL OF 2026??? We waited while Customer Service helped an elderly Caucasian lady. We went to Starbucks in the next aisle. Why did they ignore 2 Black men? We are people also. More importantly, we are customers. To add insult to injury, the employees repeatedly just stared at us, then looked away. Are they playing "follow the leader"? and disrespecting minorities? I took pictures and they still ignored us!!! The gall of it all read more

Ralphs - Why are people so cruel and rude at a place that expects us to give them money, when they were so nice to the White woman before us? - Grocery Near Me - Carson, California

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Love this location. I stayed down the street at the Doubletree hotel and it was in walking distance, about 10 minutes. Came here on a Tuesday night around 930pm. There's a lot happening in this store. As soon as you walk in, its right in your face. There's the cashiers in the front of the store, produce on the right side, aisles in the middle, protein in the back wall, butchers in the back left corner, and bakery on the left wall. The building doesn't feel super big and everything feels on top of each other. You get two people in the aisle and it feels pretty small. That being said, everything felt in place. I didn't have to run around or find substitutions for what I wanted because things were well stocked. Cashiers weren't super chatty but they gave a head nod and acknowledged you and honestly that's a win. Food were pretty fresh. I got a few things to eat that same night and some the next day. Even the gummy worms I got weren't hard and stale. Parking lot is solid. Nice sized lot. Off a main street. Not well lit. So I would park closer when the sun sets. read more

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Dropped in to see what kinds of deli sandwiches they had for lunch. Luckily an employee was marking down sandwiches that had a day left before expiring. Got 2 sandwiches and some pinwheels for 10.80! Store was clean but you could tell it was a bit shady as there were some mentally ill homeless people lingering outside and just the overall feeling I got. It is fine during the daytime but not sure about being there at night. read more

I didn't expect to see a 5 or even maybe a 4 as usually most retail and supermarkets tend to be on the average of 3 or below but as I am going through the past reviews I'm like wow Seriously wow because this has been my local Ralph's and honestly it's mostly never been this horrible They did in past years do a refurb "glow up" and made it feel nicer which was nice But usually the cashiers are friendly The deli definitely is slow or not around usually it feels like and same for the butcher or seafood area Finding help is also a little hard to do if you need it but usually I just am doing my things Food is fine and quality of the Kroger is fine too Prices are decent but yeah I wish they didn't have self checkout and more open lanes since they have them read more

You should be able to CALL a store when it says it's open. I have an issue with the self- checkout. I forgot to get my receipt AND my $60 cash back! This never happens, but I think I was so distracted because the clerk who was supposed to be there supervising the checkout lane wasn't there. When I had a question about how to use the digital coupon -- NO ONE WAS THERE IN THE SELF CHECKOUT. I was looking all over, and then another worker had to yell at him to come down there. I feel like if he would've been there, he probably would have checked the register as we were leaving and reminded us to get our paperwork and cash now. Now I can't even get through. This is the second time I call this dang on store and they don't even answer the phone. The phone is still busy after 15 minutes of me trying to get through and it's 6:15. read more

Good location with plenty of parking... I unfortunately got there in the early to mid morning when they were restocking the shelves. Literally every aisle was blocked to some extent with vendors putting up merchandise. I get it.. the work needs to get done but maybe not when the store is open? Or maybe just a few aisles at a time? They seem to have everything and it's a big store.. read more

I now live in the Coachella Valley and rent my Carson home to family members. Over the past several years, whenever I visit, I always stock up with groceries from this Ralph's for family dinners, etc. This market is well stocked in every aisle with a large selection of name brands in every category. The produce is always fresh with extensive variety of vegetables and related items not found in other markets in the area. Yes, the aisles are a little tight. It's really not an issue with me since this market has it all and obviously up to being well stocked in our neighborhood to keep us shopping in our own backyard. I commend this Ralph's for not servicing our residents with sub par groceries typical in non-affluent areas. My experience with checkers find them to be cordial and efficient. They're focused on the task at hand where chit chat is optional. Well done to the entire workers at this Ralph's. This shopper will see you on my next visit to Carson. Appreciate you! read more

Sunday March 15, 2026 4PM. The girl in the self checkout counter is not friendly nor courteous. Find another employee to station there, preferably a nicer person who loves to help out people, and who loves to keep their jobs. Thank you. read more

this is the worst Ralphs to grab food to eat ,the food is cross contaminated and the deli is unsanitary. The deli Manager Ruby knows about the maggots , plastic burned in the ovens , and rats. she acts oblivious to it all and truly knows about the situation. I hope Ralph's corporate management team investigates as soon as possible because this is a problem. read more

Needed to drop in to pick up blue cheese crumbles (have been on a spinach, blue cheese salad kick lately). The store looks pretty small from the outside, but is a lot bigger than the outside signage shows. There is plenty of dedicated parking, and were able to use the self-checkout pretty quickly to be on our way. read more

Ralphs - Outside view - Grocery Near Me - Carson, California

The bathrooms at this Ralph's are always dirty. Never clean. Always out of toilet tissue and seat covers. The floors are dirty with water dripping and toilet paper on the ground ... read more

Can't find ralphs on avalon and carson street. In carson. I most never leave bad reviews on employees do to its their livelihood mouths to feed. If im treated bad I walk away shop somewhere else. Yet this ralphs is right around block good groceries. 3 occasions I ask kindly for help to use pay machines and employees just grabassin shooting the shit with each other and look at me cold don't help. I cant believe it!!!! Will call their manager too. Cold as funk their. Yikes!!! Lol... common ppl get it together. read more

The service at this store is terrible. Frequently there's pricing issues and the cashier cut me off when I was trying to explain and asked if I wanted the item or not. I asked the person at the front desk (not really sure of their purpose), if I could get 2 single dollar bills for my 8 quarters. Although she was dealing with money, she told me to just ask a cashier, they'll do it. There was only 2 cashier there. I asked one that walked away from her register to come bag for the other if she could do it, she told me, no, the other one could do it when she opened her drawer. She could have given that cashier a heads up of what I needed but she didn't. I was asking the cashier almost panicked because she never looked around and was about to start the next person in line. The nerve of a multibillion dollar company to charge 75 cents for cash back. For these reasons and more, I usually drive to the other side of town to Albertson's when Ralph's is less than a mile away. They have a much bigger selection and friendly, helpful employees over there. read more

Extremely rude employee, sassy attitude, she purposely locks the doors at 12:50am on July 25, 2024. I arrived well before the actual time of closure of this location and she refused to let me inside. I only needed one loaf of bread... because of her locking the doors shut after letting a customer leave she did not give me any chance of getting that much needed bread for my family meal. Don't advertise being open till 1 AM. That's considered false advertisement. And a waste of gas for people that try to make it there before actual closing time. Very unwelcoming at this Ralph's location. read more

Ralphs - Grocery Near Me - Carson, California

Came this afternoon at Ralph in Carson pick up a frozen veggie and I spotted the 24 counts of Pepsi normally price is $15.99 and now is $9.99 so I decided to get one . When I was in my car I checked my receipt it was charged as regular price so I went back to the store and ask one of the cashier she checked the rock and she told me to go to the cashier to get refund . I politely talked to the cashiers which is Latina with a noise ring about the price she said did you see I have a big line here? I did not answered after she said okey I will do it to you only today . And when she finished to hand me the refund she told me next time don't line on me. I want the attention of the manager of this Ralph's Carson to take action for the bad attitude of this cashier she never fits on her job.I'm a customer and customer is always right .It happened today 8/3/2025 around 2:30-3:30 pm . read more

Today, I went to the Deli to pick up some fried chicken. The warmer was empty but the gentleman behind the counter was boxing the chicken so that he could refill the warmer. I was thinking that I was lucky that I got fresh hot fried chicken. Drove home which is about 1-1/2 miles away. I was so disappointed when I got home. The fried chicken wasn't even hot, it's even warm. The skin wasn't even attached to the chicken pieces. Normally, I enjoy the fried chicken from Ralph's but not today. read more

This is in regard to their cuts Of cake. If they are selling days old cakes it should be clearly labeled as such. I bought a half cake and it was Uneatable. The same for cut up fruit! read more

10/3/25 09:50pm self checkout , I was having an issue with the digital coupon, I had it in the cart, thought it was attached, and after ringing everything up, and scanning my rewards #, the 4.00 discount or 3.00 discount did not register, I asked, I believe his name was Venus for help and he just blew me off, he wouldn't explain what I may have done wrong, instead he told me to take all my packed bags and get into another line, I was not having it, I paid and left without the savings, if this IDIOT does NOT what to help customers, why is he still employeed. I would NOT get this treatment from my go to Ralph's on Carson St near Cherry ave, Mike has that place well ran and the people are very helpful, I just happened to stop here because I was heading home and it was just blocks away from where I was. Based on the poor rating this Ralph's get's, it must reflect the "POOR" leadership that runs it! read more

On September 17, 2023, I stopped at my neighborhood Ralph's to prepare for the week. I purchased a seeded watermelon. I have purchased in the past and it was very sweet. On September 18, 2023, after coming home from work, I began to cut the watermelon. The watermelon was very spoiled causing all the juices to run down my drawers, cabinets, floor, pants and shoes. Please... note today I worked 12 hours and I commute to Rancho Cucamonga. I was really upset because I called the store and the representative said, "Sorry there is nothing we can do." I explained I have pictures. I was informed the supervisor was on lunch and would return my call within 39 minutes. I called the store several times after my call was not returned. Also, I had the cleaning service at my house yesterday. I am patiently waiting for a return call. read more

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The Ralph's pick up service is a joke. Every time I check in for pick up they never come out, it never fails. I have to go in and ask about my order and they eventually bring it out. What's the point of a pick up if it's not ready when arriving at the set time. Who ever is in charge of this service either needs help or needs to be replaced. read more

I slip and fell right when I get out of this store slip on this mushy dessert on the floor with out nobody cleaning it up for me to hit this hard on the floor were I end up getting myself injured and so much pain now after this happens to were I had a big history of a car accident for me to encounter this inconvenience and no safety protocols were I asked for some help with the managers Vincent Venus or Micheal was the only people who was upfront looking to get some help and the said they are the manager and I was trying to get a incident report, but they never given me and tell me it's not the responsibility for what happened to me and they just stared at me down and didn't give a fuck about it And tell me to go call the police or a ambulance for me to get some help and this happened in the property of Ralphs unbelievable two people working in there looking all like they're on drugs or high as fuck to be working at this company unbelievable where there is no more humanity care about other people situation during the incident, there was several people who was helping me when I fell down on this floor pretty hard where they help me out get up after hitting myself really hard with this accident I'm gonna take this further to were you guys are going to pay me back from what you guys did to me I don't deserve to be buying grocery to your company and get out of it with pain and suffering! Your company needs to hire better workers and not this kind of people who doesn't give a fuck about other peoples lives!!!! Stop buying your stuff here. This is messy ass grocery store and doesn't have any safety hazard!!!! Fucked up management and customer service!!!! read more

I've been shopping at Urban Grocer for over a year now, and I am always impressed with the exceptional service. The staff goes above and beyond to ensure I'm satisfied with my shopping experience. The quality of their products is consistently excellent, from fresh meats to pantry staples. I love how they offer premium items at prices that don't break the bank. It's hard to find such a reliable store that delivers quality and great value in one package. Truly a hidden gem read more

It's much better here now. The workers here are much more polite and are now friendly. It's now the complete opposite of when I first came here and reviewed this grocery store. The workers are very kind, if you need help they are always happy to helove you and the cashiers always greet you with a smile and hello and always say thank you when you leave. I'm amazed on how this store has really improved on customer service. It's nice to feel appreciated as a loyal customer. read more

The cold cut counter should just close down or send them to cold cut cutting school this place is good to pick up a quick gallon of milk or a loaf of bread read more

Garbage store. It's Dirty and closes well Before the posted closing time. This Ralph's is poorly managed and needs help. read more

They don't have a public bathroom. If you're concerned about homeless folks using the bathroom then hire security. At lunchtime the employees say they'll have the rotisserie chicken ready at a certain time and 30 minutes past that time it isn't ready read more

I would like to pinpoint a staff working at the deli station. I approached to ask him a question. I haven't even started what I'm about to say. In a loud and deep tone, he repeatedly and dismissively said to me "12! 12! 12!" then look away. What a bad customer service! Very rude! Watch, this staff must be looking for some trouble in Ralphs. Good thing I was able to keep calm. read more

I only go here because it's close to home. It has most of the stuff I need. they're more expensive than other grocery stores.Only a few friendly employees(Cherry). The rest got that straight face unapproachable look. If you have no other options. read more

Rotten catfish at the neat counter. Be VERY careful. The fish smelled horrible and fell apart. I immediately wrapped it back up and took it to the store for a refund. The manager immediately smelled the bad fish. Now why would they serve that to customers??? read more

Regardless of where you stand on the whole mask thing. I'd like to know why it is ok for me and my special needs son to enter your store (shopped there for 4 years now and haven't worn a mask this entire time) walk up and down all the isles, gathered food in our cart, all without a mask, but the checkout line is where I am refused service without a mask? I would think that if you are going to refuse service for safety sakes, you would do it at the door rather then allow me in to infect the entire place just to irritate the hell out of me at the end. Also, I witnessed at least 3 different employees with their masks pulled down around their chins. I chose to spend my money at your store because I had my special needs child with me, you have never required a mask of me prior to this so I figured this was a good place to go since I needed to get a few things and I have no alternative as to having my son with me (who cannot wear a mask). My son often gets very agitated when I wear a mask and once he is like that I can't get him out of that state, so when I am out with him, I do not wear a mask. I explained this and was told I would be refused service. I will not be back, not with or without my son, I will not be back when this whole thing is over either. read more

I would put a 0 or a negative or complete rudeness. If you want to be followed and feel like a criminal every shopping experience. All you have to do is grab some alcohol. They do it to me no matter what. Than the security will record you the plan they do is they block the exits secretly by staff holding a walkie talkie and security pretending to not block the front door. Than will deny not looking directly in the eyes while walking by you. Horrible staff and security. Never again this store. And corporate doesn't do anything. read more

I went into the deli department there were 5 employees all talking, and ignoring me. While they all kept on talking . I had to tell out hello! So they could attend to me . This happened on Nov 6,2022 about 3 pm . This ridiculous, also they were understaffed, as bagging my groceries by the cashier took for ever . read more

I went 1 hr before closing and both doors are already closed. The workers were inside just looking at us and then they walked away.

Been coming here for over 20 years and its definitely gone downhill. The lanes are so damn narrow that its impossible to pass without bumping into oncoming shoppers (the lanes used to be much wider), the prices are higher than other chain markets, theres always some kid or kids selling crap outside the entrance, and it is just so crowded inside. I remember when it was spacious and less stressful inside. Go to Albertsons, Food 4 Less, or even Winco, its a way better shopping experience! read more

The store was extremely busy and there was only one checker working. A man in the produce department was very rude to me after I apologized for walking in front of me. My husband even commented that he was rude and he worked here. He continued to say rude things to us. We won't come again. read more

Worst experience ever! Arrived for ham at 4:30 pm and the person in the deli said I was too late for her to slice fresh deli meat!! Told me to look at the bags of deli meat already cut. I looked and they didn't have the meat I wanted and she told too late for her to slice meat! Could not believe she was refusing service. Went to Albertsons on sepulveda in Carson and they even opened a brand new package of ham!!! Your loss Ralphs read more

The service I receive at Ralph's is great. The customer service I received is excellent always smiling and willing to help if you need help. This is the only grocery store I shop at! read more

This is my local supermarket store. It's great! Always pretty stocked and clean. I just go and get whatever I need and get out of there no need to be going through every isle but if I want to check what else I can buy I do and always find everything I need. The fruit and veggie department is sometimes missing some stuff but you can always ask and they're always working on restocking. The staff is pretty friendly. A lady at checkout names Gricella is nice. She made my day! Thank you to all the workers here for working hard during the pandemic Non stop! You guys are awesome. Ignore the people here commenting that they refused service because of masks (during pandemic)- you know you were supposed to wear a mask to go into any store so whatever lady that review is non relevant. Anyway, go here get what you need! read more

I love my neighborhood grocery store and the amazing people that work there! Fresh ingredients, impressive finds and GREAT customer service! I am thankful for them every time I have to make a quick run across the street. read more

I just love this particular Ralph's store the staff is so friendly and helpful management is on the ball. When I come in at anytime where there it's seven in the morning or eight at night the store is well organized very clean as well as the restrooms. I would recommend people in the community to visit the store it Will make your shopping experience very pleasant. If you happen to be in produce say hi to Carlito he has very excellent customer skills always willing to go that extra mile enjoy your time there when you shop. read more