I have been a patient at Grace Family Dental since the facility was in the Park Avenue/Grove Street…read morearea. At the time, I could walk to the office--which was part of the attraction. The office moved to Grafton Street. I followed. Thirteen years later I am still a patient. Dr. Mundra and her staff are a joy to work with. In my case, my salivary glands became underachievers as a result of a medication I was prescribed. The number of cavities I got began to increase. But, as one of the hygienists put it, "it's our job to educate, not to judge." The hygienists were more than willing to teach how to protect my teeth. Swishing with water after eating; reducing sugar in the diet; showing me how to improve flossing and brushing techniques, and suggesting products (with coupons) that keep the mouth moist improved things nicely. As a result, I had fewer cavities. Plus, I lost fifteen pounds in eight months, and my A1C level is lower. Dentistry is truly important for the whole body. Thank you Grace Family Dental.

I have been going to Grace Family Dental for several years. The staff is wonderful, they really…read morecare and they are punctual. No complaints at all!! I highly recommend them!!!

In 1997 I had a bridge put in my mouth at another dentist and it lasted forever. Never a problem…read more I move to Massachusetts and my Modern Dentistry hygienist suddenly tells me the bridge is loose. I found that odd because it didn't appear to be as I brush and floss regularly. Time and time again she and the dentist kept telling me it's loose, but I'm not seeing or feeling that at all. I finally cave in and have the bridge replaced. Not even 3 months later the new bridge pops loose!!! Falls right out of my mouth!! I set up an appointment and they fix it...then they charge me $100!!!!!!!! Out of pure principle I refused pay the invoice so they send my account to collections. UPDATE: The bridge fell out AGAIN!!!! Second time! Their level of incompetence is astounding.

Terrible Service. Don't answer calls. Hurt your gums. Poke teeth. Receptionists are not good,read more

Good care good hours! Always get back to you in a reasonable time! A nice place for dental work!read more

I'm very impressed by the staff at Happy Teeth. As soon as I walked in I noticed the cleanliness of…read morethe place. It was absolutely spotless. I was greeted at the front desk and from there I had a few paperwork to fill out. I then walked in with my son ( 4 years old) who had a tongue tied procedure that day. It was the first time I meet Dr. Tau ( my husband was there the first time) She was remarkable polite and so was our dental assistant. They both answered ALL my questions ( and I had quite a few) and they were so professional. She explained to me each step she did. Dr.Tau and the dental assistance took the time to explain to me what I should expect after the procedure is done. I was a nervous wreck walking into it. but seeing the professionalism, I felt at ease. Highly recommended!

Do NOT use as an emergency dentist even though they claim to be. I got a fast appointment, but have…read morebeen in excruciating pain for three days. Almost $400 later, and all I have is X-rays and an antibiotic which will not give me any relief NOW. I couldn't understand or listen to all the further appointments and implants vs dentures stuff he was trying to sell me on because I can barely talk through the pain. If you refuse to treat pain, DO NOT advertise as an emergency dentist. I was crying in the office and told to take ibuprofen and Tylenol.

The care was professional, but it would've been helpful to hear an explanation of what was being…read moredone; the only communication was, raise your hand to stop. I had to glean from the conversation between the Dr Hedstrom and Dental Assistant Debora, what was taking place.

Caring dental professionals with expertise at all levels -- from hygiene to implants. Highest…read morerecommendation.

I went here for a tooth that was crumbling and a tooth that already had a missing filling with the…read moreintention that he could fill the missing filling at the same time as he could fix the tooth that was breaking off in chunks. First: I thought it was a little weird they have you wear a blindfold for the actual sedation, but I thought it was just supposed to help the atmosphere or whatever. It would up being so you don't see the needle. The told me I would be out of it when I was being injected with any needles and wouldn't remember it because of the oral sedation, but unfortunately it's the only part I remember and I screamed because it was so painful. They should have warned me up front honestly about this, but they didn't do now I'm warning you. Secondly, I asked them to make sure to please use a stitch since we were removing a molar and I have poor wound healing. They said they would but when I woke up said they said they were unable to because my mouth was too small? What? I had my wisdom teeth out with stitches applied and there was NO issue there. Because they didn't use a stitch, I suffered a dry socket. It was painful but when I went back they didn't really even look and they were entirely dismissive. It took an additional two months to heal and the additional filling they did fell out. Because the work they did was so bad, I called them up and told them I wasn't comfortable getting my cleaning there and to cancel it and refund that portion of my bill. They tried REALLY hard to get me to reschedule but I have no intention of going back there. They refuse to refund the cleaning they didn't give me however. So basically I have no filling, took FOREVER and was super painful to heal my pulled tooth because bad technique- and no. I wouldn't recommend.

No respect of your time and will have you waiting long periods of time during dental work …read more. leading to extra novacane .receptionist has a lack of care for her job and zero customer service .. I couldn't even get hi I'm good how are you and was ignored . Sad I love my dentist hygienist but won't be back

Lakeside Dental is the place to go! I had an emergency right before a wedding I'm in Memorial Day…read moreweekend and they got me right in during a busy week. this is not the first time I have had an emergency where they took me right away! I would never go anywhere else. Tracey is incredible and makes magic happen getting me in and Dr. Fein is absolutely fantastic at what she does! I can't say enough about the team at Lakeside Dental.

Scammers. Knock you out ,and you have more done of low quality work, half which wasn't necessary…read more Poor work, had to have many redone. Run to someone else!

I've had a great experience on all of my visits here, most recently working with Abby and Nadia!…read moreEveryone is incredibly nice, and they always go the extra step to explain what they're doing as they work with you. Thank you!

OK so firstly, let me say that i have been self employed for 43 years and i take 0 pleasure with…read morethis review. However in my 43 years As a contractor, if i screwed something up i fixed it. First the radio ad i heard( and keep hearing) for "buy 1 implant and get the 2nd one free" never came to fruition. I was given a per tooth cost only. Secondly he put two crowns on my bottom two front teeth that are the wrong color and were not properly prepared so they have both fallen off several times. Next he was doing a root canal that went horribly wrong and caused me more negative repercussions than i have room to include in this review ! I am so screwed by the things he did to me that the result will cost me THOUSANDS OF DOLLARS TO REPAIR ! I'm my opinion everyone should avoid this dentist !!! The pics i have are on another device so i cant post them at this time .....

Been coming here for years and it's been nothing but great. I always get free toothpaste and floss…read more Everyone is very nice here. Highly recommend!!!!

All kids hate the dentist.. Not mine. Dr Savas, is the expert in teeth.. His staff is amazing, and…read morehe has the state of the art technology,. he is very particular in eveything he does... and now I don't have to dread taking the kids.

From the owner: Where do families in Worcester go for excellent dental care? The answer is that they come to…read moreWorcester Dental Arts, where our dentists have been treating smiles for generations. Some people simply visit us every six months for checkups and cleanings. Others turn to us to help them restore their damaged or missing teeth with lifelike crowns and bridges. And still others may come to our office asking about veneers and other treatments that help them achieve more beautiful, confident grins. Need a conveniently located dental office that offers comprehensive care at an affordable price? We’re more than happy to help. Give Worcester Dental Arts a call today to set up an appointment!

I've been a patient for many years with Welcome Smiles however there's been a big change in their…read morecommunication and care for their patients recently, to the point where this is my first ever review. It's at the point where I will be switching to another provider. The most recent issues are as follows. Due to an infection I was told I needed a root canal. The procedure was performed by an outside provider and the experience was horrible. At no point did that dentist seem to care about my discomfort and anxiety. After completing that procedure I was told I needed a crown. They never informed me ahead of time that I would need that. As I was checking out I was told, " of course, whenever you have a root canal you need a crown"! No consideration was given to inform me of this before the root canal so I could plan accordingly. Understand that both of these procedures are expensive (even with insurance). I then go ahead with the crown appointment. As the dentist begins the procedure I question why he's working on a different tooth. This is when I'm told that the tooth I had the root canal worked on already had a crown on it and that the tooth he was currently working on needed a crown. Shouldn't I have been told during scheduling that the crown was for a different tooth? I most likely would have chosen to pay off one procedure before scheduling the next procedure since it wasn't an emergency. Shortly after going through all this I then receive a phone call from the dentist himself, asking if I'd like to set up work on another tooth!! In all the years I've been going to a dentist, never has the dentist contacted me directlv about future procedures! This is when I feel this dental office has become more about getting money from patients than their care and needs. Fast forward to my most recent appointment. I'm scheduled for a replacement crown (the one I had cracked). I was told to plan on an hour and a half. This dentist makes the crown in their office so I was made aware that there would be about a half hour or so that I would be waiting for it to made. However, as I Wait and Wait and Wait, I can hear my dentist working on another patient in the next room. He finally comes back to me to finish. It was now 3 HOURS LATER!!! RIDICULOUS!!! At no point during this time did an assistant or the dentist check in with me or give me an explanation. It was as if I didn't exist!! It sure seems like he's double dipping to make more money by scheduling one patient between another patient! I guess he doesn't feel my TIME is worth anything!! WRONG. I will be moving on to a provider that genuinely cares and communicates clearly with their patients. I would think twice before going to this office!

I'm not quite sure how to approach this, but here I go…read more... Imagine being able to finally afford to get your teeth straightened and having to go through at least 2 years of braces at your adult age. Then it's time to get your braces removed & you're also consulting with this dentist about tooth restoration on one tooth that is pivotal to your smile. The whole time, I worried about the costs, but I was eager to finally complete my smile. Then you go for a consultation with the dentist you've been a patient of for at least 2 years, & not only do you expect full price transparency, but you also ask. You ask & make clear; this is all dependent on the total costs before you can even proceed with the restoration. Imagine you get a quote of what was said, the full costs for this procedure through a text message, not an invoice & when you respond, what are the expected costs after insurance? They confirm in that same thread that the out-of-pocket cost is $, so you approve proceeding. Fast forward to an overall 4-step procedure for 1 tooth restoration crown that you 1) were not briefed on the entire process, 2) received an extra estimate of over $2 grand halfway through the restoration process, again, via a text message. When you ask for clarity and if this is an error, the front desk says there are secondary costs not sent to insurance yet, and she will let me know how much is covered. And it was suggested that I charge the additional costs to my credit card. This place maxed out my insurance deductible to the point that I'm not even sure a dental cleaning is covered this year. I'm medically indebted to a half procedure, in which I'm still making payments on a CareCredit card they referred me to. I'm making payments for half a job of work, when I asked for confirmation on the total costs back in February. I have a metal screw (abutment) where the crown is supposed to be, and I can't fit my retainer, so my newly straightened teeth are spacing, so back to braces for me, with this screw still hanging. My appearance is altered, my confidence is shot, and again, I am medically in debt. Is it fair that Dr. Mehta and his incompetent front desk, who he's responsible for, Irene, get to stay in business after this avoidable, controllable situation that has now turned into my personal burden? Is it ethical that they're very familiar with how insurance works and said they could've done this in the latter half of the year, so I can complete the remaining half of the restoration the following calendar year, so my insurance would cover it, after the fact? Is it ethical when I asked for a complete file, I see they only send insurance bill but there are no actual invoices attached to my file? It's just receipts. Is it right that the only alternative was Dr. Mehta, offering to remove the screw and reapply it next year, so my insurance can cover the remaining half? Can anyone answer how that would work for a process that was already charged? Let alone, this is a painful procedure & lengthy process, but Dr. Mehta suggested. When I called out the lack of transparency, & this was a completely out-of-pocket expense, had I known this was a later cost, I could've been able to negotiate a lesser price, this doctor that owns the same practice said 'you're absolutely right' but still didn't give me the option to negotiate. I was robbed of comparison, shopping alternative dentists, choice, the ability to prepare, & save thanks to Welcome Smiles. This is not good practice. These are not good people. These are not competent professionals. I was treated more like a customer than a patient.