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    Alisa Robin Feldman, DDS

    5.0 (1 review)
    Closed • 2:00 pm - 6:30 PM

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    11 years ago

    Caring. High quality. Assures patients are educated in procedures and alternatives. A delightful experience!

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    Worcester Periodontics - Tevyah Dines, DMD
Endodontist in Worcester, MA

    Worcester Periodontics

    4.2(22 reviews)
    5.6 mi

    I truly cannot express how pleased I am to have found this practice. Dr Verdier is by far the best…read moreoral surgeon that I have ever worked with. I recently just had my second gum grafting procedure done and am just as pleased as I was with the first. Dr Verdier is very professional along with being warm and personable. Not only did he thoroughly explain the treatment options available for me he also listened to my concerns and situation with genuine care. I was very pleased that we were able to agree on a plan that best suited MY needs. During the surgeries both he and the assistant told me what was being done and kept checking to make sure I was ok which was so helpful. The office is very clean and Covid safe.I was very comfortable with all of the precautions they have taken. The entire staff is caring , friendly and respectful to patients and one another. Excellent job Dr Verdier in creating such an outstanding, pleasant atmosphere ! I will always highly recommend Dr Verdier and Worcester Periodontics to everyone I know !!!

    I was able to get a quick appointment for an implant, and the staff was very friendly and…read moreaccomodating. Dr. Litwin was cordial, and explained what needed to be done. We discussed the options of a root canal or an implant. The hygenists were very pleasent and accomodating.

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    Metrowest Oral Surgical Associates

    Metrowest Oral Surgical Associates

    2.9(37 reviews)
    4.4 mi

    Only thing that keeps this from going to 5 stars is the 30 minute wait past my schedule time…read more Nurse explained my likely options. Doctor comes in and explains in more detail. Make a decision, get "novacained" and start procedure about 10 minutes later. Dr. explains everything he's doing, what I might be feeling, etc. Very conversational, had one small hiccup and he dealt with smoothly. All the staff seemed on top of their game. And the doctor called me at home in the early evening just to see if everything was okay.

    I would not recommend MetroWest Surgical Associates based on my experience with their office and…read morebilling staff. I had a procedure on 3/4/26 and paid approximately $1,550 out of pocket because the office would not run a pre-authorization through my medical insurance to determine coverage. They would only process my dental insurance. What followed was nearly six months of frustration. I repeatedly contacted the office regarding reimbursement and was continually told that billing was off-site, that my issue would be expedited, or that someone from billing or the practice would get back to me. Despite those promises, I received little to no follow-up and had to keep calling myself. In the end, I had to submit my own claim to my dental insurance along with my medical EOB to get the issue resolved. I find it unacceptable that a patient should have to navigate and submit claims that the provider's billing operation should be handling. After almost six months, I finally received more than $1,500 back but only after repeatedly pursuing it myself. Based on my experience, I do not believe this reimbursement would have happened without my persistence. The most disappointing part is that my actual procedure went very well. Unfortunately, the administrative and billing experience completely overshadowed the clinical care. A medical practice is more than the physician performing the procedure; patients also have to rely on the staff to handle insurance, billing, communication, and follow-up competently. I have two sons who will eventually need their wisdom teeth removed, and after this experience, I will be taking them elsewhere. I would strongly caution prospective patients particularly anyone dealing with both medical and dental insurance to understand exactly how this office intends to handle your insurance and claims before paying anything out of pocket.

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    Metrowest Oral Surgical Associates
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    Alisa Robin Feldman, DDS - oralsurgeons - Updated October 2026

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