they gave me a raw chicken sandwich!!!!!! i ate half before realizing!!!! now they dont want to refund me! read more

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Stopped here for takeout on May 10, 2023. Picked up three chili dogs, and two medium fries. Once again, it appeared another restaurant was short staffed as our window person also had to retrieve our order, and perhaps prepare it as well. The young lady was pleasant and efficient. The food was hot and the order was correct. No complaints. Rally's is a regular stop for us, as a family member has a penchant for chili dogs, and nowhere else on Vine Street are they available. The buns are fresh. The chili is just right. If I had a complaint it would be for more onions. Next time, we'll just ask. We also enjoy the lightly spiced French fries. A little different, but not too much! read more

This is why I never eat here I went through the drive-through made my order was very specific no mayonnaise on anything drive 15 minutes to get back home only to find everything covered in excessive mayonnaise like they thought it was fun or something forget you people you're a waste of a good cornertear the place down put something up that's worth it while read more

Great food great service burger was so juicy! everything on point. Manager was nice as well

The most consistently great fast food. I make sure to go out of my way to get there. In this day and age their service and quality stands above all the rest. read more

Beware. I ordered and paid for a Brisket Bosswich sandwich (3x meat) but received the smaller and less expensive Brisket Melt sandwich instead. I was not provided a receipt either. There seems to be communication and clerical problems here. Perhaps their computer system was down as the order taker cashier could not ring me up properly and did not read back my order to me before I paid for it. Otherwise, the service was friendly. Have you ever got the feeling that you were cheated? I shudder to think that the $1.00 coupon for a large french fries that I redeemed was at the heart of the problem. read more

Very rude. They Don't even say thank you . They don't wear uniforms or hairnets or gloves or anything. Damn near threw the food threw the window! I was the only car in the drive thru so I don't know what his problem is ! Geez they look like rappers making sandwiches in there ! I do not recommend this place read more

Fine looking chili dog i got. Also missed something from my order. Also got wings that were barely covered in BBQ. Looked like tenders more than anything. Fed it to my dog otherwise i would have gotten pictures. About to do the same with this uh... Chili dog. Never seen a hot dog with more wrinkles than a scrotum. read more

Rally's - "Chili Dog" - Burgers Near Me - Eastlake, Ohio

No fries with combo . Not worth going back and honestly probably didn't need the fries. Should have know wasn't going to turn out right. The car in front of me had a jacked up order. Kinda felt sorry for the guy running the take out window seemed overworked. Honestly most of the fast food restaurants on Vine Street are bad. Covid has not helped any. read more

Do not go here, they told me they didnt have a lot of stuff. So the stuff they did have, when i got it was colder than room temperature. I hope this place goes out of business asap read more

I went to Rally's for a quick lunch that turned into not a quick lunch. I was in the drive thru for over 30 minutes and when I got in line there was only 3 cars in front of me. The food was okay for a fast food burger which was why I gave 2 stars instead of one. read more

Convenient place for an affordable late night drive thru. Service is quick... food is good... prices are cheap. There is a lot to like here. read more

Rally's - Bob the Raptor Says "Drive thru prey is good." - Burgers Near Me - Eastlake, Ohio

The worst, they cannot understand simple English. I ask for no cheese - comes with two slices; little mayo, little ketchup and no mustard - no mustard is all they heard, bun covered in mayo with ketchup dripping out the side. This is not a one time thing, happens every time I go, keep hoping they'll hire decent people, but keep hiring the same ole losers that think they deserve $15 an hour. read more

Love this Rally's! Excellent food and service. Their fries are THE best! Very fast and good customer service. They usually run pretty good specials too! Nice outside dining area that is kept clean and well taken care of. Glad this Rally's opened up in Eastlake! read more

I'm giving Rally's 4 stars because I love their fries! Their fries are so good! They come with other options like loaded fries and chilli fries but I've never gotten those kinds. We have had the Rally burger, the Big Buford, the spicy chicken, fries, ice cream - thats about it. I will say, it doesn't seem as cheap maybe, like the spicy chicken combo is a regular price combo, but it is made of a chopped up chicken patty, when I would expect a real chicken breast for the price. This place is a drive thru - not sure if that is trypical, tho I think it is. They seem to be pretty good with getting the order correct, and moving the line along. read more

Overcharged wife by about $4.00. Store did not answer several calls. Called home office, filled report, and no action. Followed up three days later and essentially given the brush off. Call president Rick Silva's office and got run around. Thieves and incompetent. Guess management needs to look at things from a consumer's viewpoint. Bottom line for me - good-bye you @#$^%#. read more

Don't go here unless you have some time to spare! The last few times I've been here it took 20 minutes to get through the drive through, with only a few cars ahead of me. read more

Man taking my order was very rude and rushed me through my order didn't give me a total, guy at the window didn't ask me if I wanted any sauce or give me a total either. Very rude and tasteless very displeased won't be returning to this location read more

Sandwiches are gross, sloppy, loose, bland, but very filling. BUT THEY HAVE GREAT CHILI DOGS !!!! for cheap.

World's SLOWEST service at a drive-thru. If you want someone to offer no apologies for wasting the only thing a person can't get back then this is your spot! Add a sprinkle of Walmart across the street and you are in time-wasted heaven. read more

, had rallies for the first time today. Had it for lunch about hour and a half ago. Been on the toilet ever since, load up like a fish. Very discouraging! read more

It doesn't get better for ANY fast food drive-thru. The food is always great and the prices are better than right. The clincher here is the people and I guess the speaker/ordering system. You can always understand them but more importantly, THEY understand you. Caliber of the staff here make it the best deal in the area. read more

Went to the Vine street. Rally's for the first time monday September 21 2020. Was a little leery, after the bad experience I had at the Rally's in Maple hts. Will I was surprised they where not busy, being it was between lunch and dinner Very nice young man who was polite, friendly, took the order of a buford burger small fries banana milk shake. Took a little time for the food to arrive. Which makes sense seen they weren't busy, the young man handed the milk shake first which tasted like real banana, not that off flavor you get from some other places. Then he handed me the bag with the fries , burger. You knew it was freshly made from the heat coming from the bag. The fries were almost to hot to eat. mmmmm the burger was also hot the meat was moist and a generous amount of fixens. Nothing like the burger I got from the Maple hts. Store where the meat was burnt and dry a only few topping, and their fries were cold and hard like reheated. Good going Vine st. Rally's be seeing you again. read more

The food served here is decent. But the staff has alot to learn when it comes to appearance,hygiene and representing a business they work for. They are suspicious individuals with visible tattoos on arms and necks. They have blue,red,and green sprayed colors in hair. Nose piercings. And their attitudes are poor when it comes to customer service because they havent been educated properly and trained well to do their job in a respectful manner. The owner needs to hire quality staff workers not just a bunch of young kids that look like punks and who draw suspicious individuals and groups that hang out in outside dining area making other guests uncomfortable and feeling unsafe. The owner is like a slumlord....just collecting his money but not overseeing his business. Clearly doesnt care about the Eastlake community his business is in,if he did he would address these issues but has not. Money is all he cares about. Wouldnt recommend if you dont like feeling unsafe around suspicious shady people. read more

I have had the worst experience ever at a fast food restaurant at this establishment. After ordering food at the window, receiving it and going home I found what I received was not correct. I went back and the Manager did put the full order back in and remade it. I thought the same thing, that was the right thing to do and Kudos. Well I got home and was missing a burger. Everyone deserves a second chance so I went back tonight and talk about things getting worse. I placed my order and when I looked at the screen on the terminal the 2 burgers I ordered for 5 bucks was ringing up at over 3 bucks each. That was fixed and I did verify the screen was right. I then waited for my food. 4 Burgers and 2 large fries were put into the smallest bag they had. When they brought the food to the window after my experience I asked for them to double check it. He could not verify for me so he took the bag and started to check what was there. The guy that took my order went over to him when he realized he was making sure the order was correct, grabbed the fries from his hand shoved them back into the bag without any checking and then came to the window shoved my food into my hand and slammed the window in my face as I said hold on. As I was waiting on my food there was another customer that was there to get his food which was missing after he left the drive through and had to return. So I knocked on the window and the manager who I had spoken to the day before came to the window opened it and began fighting with me. He said the order was right and I was no longer allowed on the premises. When I arrived home I had a sweet ice tea when I asked for unsweetened and a food that was smashed and cold. The person that had half the order called the store when I got to the house and the manager told him the order was f*#c*!ng right and would not speak with him. If you want the meal you ordered handled in a professional manner, served hot and from a team that knows what they are doing and does not disrespect customers DO NOT go to this place. read more