So anyone who knows me knows that I'm an independent and self-assured kind of girl. I don't go looking for a man to marry and quite frankly don't know if I even want to get hitched. I'm damn fine being a lone chica in the city. However....I am Mexican. I have been brought up as such, too. That means that I was trained to cook, clean and take care of my family. So when I go home to the East Bay I know to leave my stiletto boots and Joe's Jeans at the apartment. I have what I call "Mexican Daughter Duties" when I go home. That's cleaning, laundry and yes...cooking. So the game goes... Me: "Daddy, do you want to go out to eat or do you want me to make something" Dad: "I don't want to go anywhere Mija...let's eat at home" Me: "Dammit!! I mean...okay...let me go to the store." Now...I HATE the new Lucky's. I liked Albertsons!! Argh...stupid SavOn buying my grocery store. Lucky for me there's Raley's. This place is nicely organized, they have dry foods in bins, it's always clean, the veggies are fresh and they have a huge deli/bakery area. They even have an organic hippie aisle with soy and flax seed and shit like that. The checkers are super nice, too. The food is fairly priced and they have everything I need for a Mexi-breakfast for my fam. I buy the chiles, tortillas, eggs and meat and go home to make a shit ton of food for five people. Someone said to me once, "Oh you're going home for the weekend? That's nice, then you'll get a home cooked meal!" Well yes, but I'M THE ONE COOKING IT!!! I can be domestic, and I'm damn good at it. It just has to be forced onto me. read more

They have always been an overpriced store with longtime employees who are all over the map in terms of customer service. Usually indifferent. BUT why I'm writing this is to alert you to the fact that they are charging $2.30 for about 3 short leaves of organic kale. They raised the price from $1.70 2 years ago saying it was temporary. I've watched he bunches dwindle to now, seriously, I kid you not, 4 seven inch leaves of kale for about $250. No need to ever go back there. read more

Flipping heck... They sell patio furniture too!

I love this Raley's location for a number of reasons. I was a Raley's virgin prior to moving to El Sobrante from the Inner Sunset neighborhood of San Francisco. I was a pretty loyal Safeway customer before but, after visiting the nearby Safeway in Pinole I became a convert. Prices are competitive, selection (especially in produce) is excellent, staff is courteous and professional. Unlike other grocery chains in the area, the store is always clean and bright. When I'm dashing in for a few items, I love using the self-checkout lanes, although these are popping up everywhere these days. Other Yelpers have pointed out that Safeway tends to be cheaper for many items. I have to admit that I haven't done any cost comparisons, but I think I will do that this week, especially since Safeway makes it easy to comparison shop with their online shopping option. :) In the final analysis, though, at least 1/2 of my reason for shopping at any grocery store is the overall shopping experience. Even in these difficult financial times (I've been unemployed for over 5 months!) I feel good about spending a little extra $ (if price difference claims bear out after analysis) for a pleasant shopping experience. My only negative, and it's a minor one, comes from their fairly deep ethic foods offering. My wife is Filipina and has introduced me to some Filipino food classics, which we always go to when we need some "down home" meals. I do 98% of the cooking for our household and sometimes I want some pork adobo or tocino but don't have time to make it from scratch. Along come's Mama Sita to the rescue. However, this Raley's location carries only 2 kinds of Mama Sita's seasoning mixes, Among all the great recipes Mama Sita's has on offer, this Raley's only carries Adobo (yay!!) and Pang Sinagang (meh). As I said, it's a really minor gripe. read more

I love shopping at the Raley's on San Pablo Dam Road! I discovered this store quite by chance when relocating from Colorado last summer! What a gem! This store has a great selection of produce (small quantities are put out, but they are always great quality), and the meat selection is amazing and the prices are incredible! I think there are other supermarkets that are cheaper, but I don't really care... the employees are always helpful, kind, and I love that they bag the groceries directly from the shopping cart and offer to help me to my car! The store has their "own brand" of Raley's products (as most supermarkets do), but their brand has turned out to be economical and great quality! I buy the pantry goods, dairy, flavored waters, paper towels, and meat! I can get a great sirloin for $2.00! If you are looking for incredible customer service and outstanding quality...shop here! I'm on my way there now! See Karen or Matthew! They are just wonderful! read more

I come here for the sushi. Sometimes I grab potato wedges but I mostly raid the sushi counter. The sushi chefs recognize me every time. Lol. I love the sushi. Better than whole foods (cheaper too). Several varieties, especially if you are a non fish eater (I'm weird, I know) like me. read more

I went to this store I was paying for my items when the helper ask me if I want it a bag for my meat I said sure why not and the cashier was super rude by mimic me I was surprised of what she did for no reason next time this happen I will not let go so easy is was disrespectful as a person read more

Customer service is great, workers are great. But please PLEASE be careful where you park- the entire parking lot is on a hill and I had a truck that got hit with a cart, then I got a brand new (at the time) 2015 KIA hybrid that some dude let his cart go for a second and it hit my car. it's a tiny tiny dent but I was still bummed. First world problems. Very convenient to have Wells Fargo inside the store too. Again- be very careful where you park, people are generally self centered a-holes who will put their carts anywhere and they will roll and hit your ride. If it does happen, Raleys will watch the cameras and offer you like $100 through insurance etc. not worth all the paperwork for me. I think they should have a permanent person outside gathering carts- not just every 20-30 min. That's all I would change. read more

This, hands down, is the best grocery store in the area. It's clean and bright. The employees are all friendly and helpful. They stock a good selection of all kinds of items and have a pretty good natural foods section as well. Their meat department is one of the best in the pinole/el sob area and the guys that work their know their stuff. Yes the prices are a little higher, but after shopping at other local stores it is defiantly worth it to come here. My only issue is with the middle eastern checkers. I'm not sure what it is but they are always awfully slow. But I just avoid their lines and I'm good to go. Oh, and don't forget your bags from home now that San Pablo has the no-plastic bag rule in place. read more

Customer service here has a serious chip on their shoulders and some a bad attitude... prices are too high for what they offer. Sad...

I discontinued shopping at this store a while back. I experienced some of the worst grocery store employees ever! It's also best to shop elsewhere for more competitive prices. read more

I moved up to the Bay Area a few months ago and had never been to a Raleys before. I love that they have a wide variety of EVERYTHING. They have a fresh sushi section where sushi is made on site daily and is pretty darn good. They have a great deli and meat section. They're wine selection is good with competitive prices. They have a great organic food section as well. Their customer service is above average, which will keep me shopping here. read more

I love Raley's and guess I can call myself a regular here. The Deli and the health food departments are my faves. The deli makes the BEST sandwiches in town, BAR NONE. Also, they offer brown rice sushi which is excellent! A few steps down is the Bakery where they serve Peet's Coffee! The staff is always nice and friendly, however not sure why but there a few in the Deli that can be moody. Bottomline, these guys beat L's and S any day of the week! read more

Worst Raleys ever. I shop at other raleys and this is by far the worst. Multiple time waiting at the butcher counter and have been skipped in line by people who work there. The heavy set Caucasian male has looked at me and just ignored me. This butcher should not be there as I have seen him ignore people especially elderly ppl. Don't know what his problem is. Maybe because I'm Asian? Who know but definitely will not be going back here. The produce ppl are just a little bit better but still pretty bad. I asked the produce person if there was anymore mushroom because the ones left were all damaged. He said no. I see a white lady ask and he goes to the back and gets more? I guess they don't like Asian ppl at this store. Shop at your own risk terrible service all around. read more

I've shopped here for years and like the Deli meats. Trouble is, it takes forever to get waited on. Once a worker slowly finished sweeping up before she came over to serve me. She could have put aside the broom until after I was served. Another time she was doing a job that could have been interrupted but she chose to methodically finish up while I waited. I go to Raley's because I've always liked the straight-ahead pricing. You didn't have to buy 'two instead of one' to get a deal, you didn't have to be a 'preferred customer' like all the other stores. Things are changing and I don't like it. I never buy Avocado there because I only want one. They periodically do the same thing for Pete's Coffee. Please, get the customer service into the Deli and don't buy into the marketing trickery of the other stores. Update: Raley's has made a big effort to improve service at the Deli. One guy there ignores lines and I was waiting for about ten minutes while he rearranged the chicken pieces and putzed about. A manager came to check on the deli section and fixed that. Another time, a woman checked and also made staff ignoring the lines to concentrate on customers. Thanks for listening Raley's! New update 05/14/16. They've hired new Deli people - service has been excellent. Now if only they would let me buy one reasonably priced Avocado. :) read more

As much as I like Peet's Coffee, the service is reminiscent of Government Offices, redundant and not customer oriented. Waited at counter for coffee order 15 minutes without interaction. I even had time to spread out my spare change and count. I left without talking to anyone - yes I was viewed by the Bakery worker without any exchange. read more

Been shopping at Raleys for 30 years. It's pretty nice as long as you check expiration dates on the foods. They have excellent sandwiches. They are so popular the line is always wayyyy too long. Please hire more people to make sandwiches and work the deli counter. read more

If I could give this store a zero,I definitely would. I have been in this store several times and I have received the same unfriendly customer Service every single time. The last incident occurred a week ago. I was in the line waiting to receive service for the To-Go fried chicken. Their was one guy in front of me who was being helped by a sales associate. Keep in mind there's several people waiting behind me. 15 minutes goes by not one person from behind the counter came to assist and there were at least 10 other people behind the counter. I got frustrated and looked for a store manager. I finally found him and I definitely have to say this.. His uniform was dingy and dirty and he also was not polite. I explained the situation to him and he said he would get someone to help me. I waited 15 more minutes and no one came to help. I went to look for store manager again, his reply was they still haven't helped yet. I was so frustrated. He walked back over to the deli area went behind counter and had some lady who appears to be agitated because she had to help. I had to ask her to wash her hands which made her even more angry. After waiting all that time to complete my order, I get to work to eat and the chicken was dry and hard as a brick!!!! WORST CHICKEN EVER!!!! SHAME ON YOU PEOPLE!!! I will never come to this location again. And someone needs to address the way the store manager looks!!! Looks like he just rolls out o bed and pick the uniform up off the floor and away he goes to work!! He looks unkept and so unprofessional. People enter this store at your own Risk!!!!! Awful Customer Service read more

No! "My" beloved Raley's went to the dark side. While continuing to have almost anything you would want, especially if you're health-conscious, and while being generally less pricey than the health food stores, the service has plummeted. It appears they stay short-staffed now. Staff, including managers, often seem 'fried' and one department manager often doesn't acknowlege questions much less answer them, make eye contact, nor smile, ever, except when talking to her manager. She has also discounted what I've said to her. There is generally a checkout line wait now even in the middle of the week during the daytime. Others have recently given the kind of rave reviews I did at first but I've experienced a profound decline in service. I remember working for minimum wages and doing everything in my power to serve my customers. Raley's service was superb. Noticing a steep decline in morale, I have to imagine there's a reason for the decline. A service gem deteriorated. read more

this store is an extreme disaster. trash every where. product tossed all over aisles, product spilled on shelves, gunk on the floor at over 50% of the store. appalling af, as if this is not raleys. brought manager's attn and no response. horrifying experience just now 11/25/20 10:10pm read more

I basically only shopped there for a few products that are being discontinued. I will not Ben shopping here again maybe if customer service was better it would make me feel like coming back. Really sad to know Raleys discountined a product that sold out almost all the time. This is the second time they discontinued something I mean come on it ain't make up food products should not be discontinued read more

Raley's is awesome! Especially since they added $5 Mondays and the Something Extra rewards program. Customer service is generally pretty good - especially the gentlemen working the meat dept. They know their stuff! Always buy meat from here because it's fresh and good quality. read more

You guys. Please. Please. Pleassssseeee rotate your selections more often, place smaller orders or whatever you need to. It seems like every single time I go here, I pick up something that is past the expiration or best buy date. It's not even a particular section that can be pinpointed, it's storewide. I've tried to be mindful and look at the dates because it's happened on multiple occasions, but there's always that one that slips by. And, honestly, as a customer, I shouldn't be doing quality control. (Especiallyyy for Raley's prices) Otherwise, the staff is friendly and the store is kept clean. I like their selection and whatever I can't get somewhere else can usually be found here. read more

I started shopping here a few years ago when my fiancée asked me to buy Christmas dinner on Christmas Eve. At the time I lived in Richmond and all the other stores were complete zoos. I went to Raley's and it was peaceful and civil. Now I live on the ridge right above Raley's and shop here quite often. No I don't make my main groceries here often but I do shop here for single meals as they have a little higher quality product versus Lucky's and FoodMax down the hill. Food Max is a ZOO with not that much of a selection for different meals and the Lucky's is barren. You do pay a premium but I don't mind paying it to shop in peace. As far as customer service, most everyone there is real nice and helpful. There is one guy there, an older gentleman- I think he's a front end manager who can be cold and sullen- like he should be stocking shelves overnight by himself. There is one cashier whose line I always end up in and she is slow as Maine molasses in winter. Kind of a moot point now since I mainly only shop here for 1 day meals and I use the shelf check. read more

new discovery: raley's cupcake... red velvet... really tasty and nice looking, and it's $6.99 for a dozen. and it's REALLY REALLY GOOD. You should check out the picture i uploaded. it can easily pass for a $3 cupcake if you take off the price tag on box... read more

Raley's - red velvet cupcake... last one left... so sad - Grocery Near Me - San Pablo, California

The worst grocery store around lake Merritt , cashiers are hella slow , nobody bag your grocery , they don't look happy to work there , I'm not happy to shop there , it's not a new situation but going on for years and years read more

Boy do I wish I had a Raley's near me! While visiting a family friend in El Sobrante, I stopped at this store many times. Each time I was greeted with a super clean, uncrowded store. Found everything I needed so easily, very well organized. I thought the prices were a bit high, but maybe it's California? Not sure..I didn't really check out any other grocery stores while there to really compare. If I ever am back in that area, you can guarantee that Raley's will be my go-to grocery store! Hey Raley's corporate...any chance of you guys opening up in Dallas, TX? ;-) read more

I've had so many great memories at Raley's. My mom came grocery shopping here almost every other day when I was young, so my friend and I used to play around on our own here all the time. We even made a "ride" out of an electrical cord bump and the grocery cart. All silliness aside, Raley's has nice produce and pretty good sales/coupons. Everything is pretty fresh in comparison to other nearby grocery stores. In addition, their recent renovation makes the overall environment look much more modern as well. read more

Being from SoCal, this was the first time I ever been to a Raley's Supermarket. When i first stepped in, I was impressed on how everything was organized and how clean the store was. There was nothing out of place. It was a souped up Ralphs! I went to the Florist section to pick up a few plants yet there was no one there. There was no one there for a long time until I had to talk to the store manager telling him that I needed assistance. Like clockwork someone quickly appeared to help. The "florist" was very kind and helpful. Even customized an arrangement for me free of charge. Prices are a tad high at Raley's but the service and cleanliness of the store made up for that somewhat. read more

Hey, guess what! You can have all the pretense of Whole Foods at the price of Safeway! You really can! Just go to Raley's! I LOVE this place, and although it's stupid to say this about a grocery store, this is probably my favorite in the Bay Area. The staff is super nice and funny, the products are fresh and they carry my favorite spreadable cheese from Germany, Bresso. read more

This review would have been 4-stars, but they've stopped selling Saag's sausages and O.N.E. coconut water with passion fruit. Those are two big losses for me. However, on the plus side, their meats are good and the butchers will steer you to the best deals if you are feeling overwhelmed by a wall of protein. They have never once grumbled about cleaning my Dungeness crab. The produce section is also good; I like it a lot better than the Lucky's on Fitzgerald (my other grocery option). The bakery department is great; there is a chocolate mousse cake that is sinfully delicious. They sell Peet's coffee!! The deli case has some good sandwich meats. They have a very good healthy foods section and a good selection of wines. I am thankful I have such a good grocery store so close to my house. read more

Sandwiches are DELICIOUS. Lots of fresh toppings, great bread and they always put more meat on it than the average sandwich shop. I love the PEPPER TURKEY, I'll even get some thinly sliced to go... My favorite deli item is definitely the QUICHE SLICE, bacon, egg & cheese.. It is so good I crave it throughout the day, I wonder if they sell it whole and who makes it ? Kudos to them. My favorite bakery item surely is the RED VELVET CAKE . Once again Kudos to the baker, it is always fresh and not too sweet, the frosting is soft and whipped. There's a REDBOX near the customer service counter, screen is very dim but it always has a good selection of movies. There is also a Bank of America with a couple of tellers, not sure of the hours... Staff is always friendly, store is always clean, they unload your cart & bag your groceries, even offer help to the car.... And the extra you spend on shopping here instead of a bargain store is what gets you those perks... read more

What I like - great variety: can find tons of things here that Safeway & Lucky don't carry. Organics section is large and varied as well Pricing is competitive What I don't like - produce dept is one of the worst I've ever seen. Poor selection and what's there is pretty bad quality. Today all the garlic was rotted, couldn't find fresh basil anywhere, grapes were old and not kept refrigerated etc. carts - old, rusted, antique I come here about 2-4 times a year for the variety but I always have to go somewhere else to make up for what they lack Customer service is same everywhere. Underpaid folks just counting the minutes til their shifts are over read more

Ok so you will definitely find things here that you will not find anywhere else, but omg these people are just so overpriced. For example paprika in smart n final is $1.50 and here is like $8. For me that is ridiculous. read more

Great service, great customer AND employee care, OR Rock bottom prices, No customer service, Worst employee care TAKE YOUR PICK. (Spoiler: there is NO such thing as low prices and great customer care, great employee care). This store is competing in the shadow of Walmart just 1 mile away. It is paying their staff triple what any Walmart employee can ever expect, and no doubt insures them too. You want to be mugged in the parking lot? You want a sketchy inventory with low prices? You know this is NOT the go-too store for that sort of care. You want a GREAT variety of specialty items, that demonstrates buyers that go the extra mile? ... and you're willing to pay for it? This is the place. Some of the newer Safeway's are going this way too. Shop the ads at more than one store, include Lucky's... and you have a chance IMHO. read more

Most of the staff looks angry, stressed out or unfriendly. This store is over priced compared to others in the area. Self checkout is a joke and people look like working there is just so chaotic. Not a very pleasant shopping experience in terms of customer service. read more

SO happy to have this fine grocery store in our area. It's clean and organized, great selections, good prices, and they treat their customers very well! I sincerely hope everyone will shop here and give them your business, or they might leave and then we'll be left with just the other sub-par grocery stores in the area. read more

I have been shopping here for close to 20 years. Pricey but customer service is better than Safeway and Luckys . Meat department staff are the best . read more

This morning I spent $200.00 at this store. I got home The two whole chickens I purchased. We're not in the bag. I called and asked them to deliver and they agreed. And hour and a half later you're still not here. I called the store and asked for the manager and was hung up on twice still no resolution to this problem. Sandy is the managers name I may have to go back to the store what a waste of time. They hung up on me a third time on my way back to the store at 2:15 PM not too happy. read more

The employees here are so nice, friendly, and ready to assist you at a moment's notice. I'm always greeted with genuine smiles. The store itself is always clean and they've rarely been out of stock of something I was looking for. In the past when I asked for help looking for an item, the employees who helped me always walked me all the way to where it was located when they could've just blurted out an aisle number. One of the sweet ladies at the deli always makes the extra effort to ensure I get the best cuts of meat or freshest side dish. I wish I could've given a full five star rating, but the produce dept. here, although very fresh, is very small and limited. read more