During the COVID-19 shelter-in-place (SIP) order they were great. They offered curbside pick-up,…read moremade sure staff and guest maintained social distancing, and all financial transactions were done online (good & bad). When the state reopened, the customer service and standards were just as great. Plus, with the discovery of curbside pickup, our holiday and fight night drink orders were a blessing because we skipped the long lines. The only thing I didn't like During the SIP order was if I didn't decide early enough in the day to purchase liquor online, I had to wait to pickup the next day. Or, purchase that day somewhere else and usually at a higher price.

I had one of the worst customer service experiences I've ever had at BevMo, specifically with…read moreEsmeralda. From the moment I walked in, there was no greeting or acknowledgment, despite her standing at the register without a customer. I politely asked if she could help me retrieve an item from a shelf, and she responded, "We'll be right with you." It took nearly 10 minutes before she finally came over, only to apologize and explain she had been closing out a register. When I showed her the item I was looking for, instead of assisting me, she simply pointed down an aisle and told me where it might be. Fortunately, a manager noticed I was still searching and personally helped me locate the product. When I went to check out, Esmeralda was the only cashier available. After placing my items on the counter, she asked if I wanted a shopping cart. I said yes and asked where they were located. She told me they were outside. While she was ringing up my purchase, I stepped outside to grab a cart and returned. At that point, she informed me that she needed to ring up the entire order again and began asking me how many of each item I had already placed on the counter. Confused, I simply looked at her. She then asked, "You can't speak?" I replied that she seemed unable to do her job and told her that the customer service had been poor from the moment I walked into the store. Instead of attempting to resolve the situation, she stopped helping me altogether, began assisting other customers, and stated that she was no longer going to ring up my purchase. I requested to speak with a manager. She said "okay" but never called one. This interaction was unprofessional, dismissive, and completely avoidable. Customer service starts with basic courtesy and a willingness to help. BevMo should invest in employees who genuinely want to assist customers and represent the company professionally. Ended up, leaving without even making a purchase.

Such a beautiful woman inside and out! Amazing service and genuinely cares for her customers!read more

This is a legend as far as liquor stores go. I was first introduced to this store growing up in…read moreBerkeley and it was down the street from our house. So once I bought a home in Bayview and realized that Jay Vee was still going I was excited and had to pay a visit. This is small but has a large selection of liquors, beer and wines. Good to know that whenever liquor or wine is wanted I know where to go.

I've been buying liquor at this location for several years. Prior to it being Bev Box it was…read morePeople's Liquor. That new name and new ownership has turned this establishment into quite the shop! Not only does it have everything you need, they are very knowledgeable regarding the higher end booze and haven't failed me in the recommendation department! They've also gifted me a few things after spending a significant amount of money. Thanks Bev Box!

** The following review reflects my shopping experience DURING the COVID-19 pandemic. **…read more I believe it was Socrates who said, "If you can't get to BevMo, then go to Bevbox." I may be wrong about that, but if you happen to be in the livestock capital of the East Bay, then Bevbox would fit the bill. Rodeo's association with livestock roundups are long gone, but the need for libations is presumably still there, especially as shelter-in-place clocks into its seventh month. Supplemented by the inevitable selection of snacks, their inventory is quite impressive for a store that looks more like a convenience mart from the outside. Safe distancing is well addressed in here, too. I think Socrates may be right this time. RELATED - Exploring this part of Contra Costa? Here's a collection of places I've visited and reviewed: https://bit.ly/2VyCP18

This would be our pit stop liquor store.... whether its going to the city from vallejo (picking up…read moredrinks, snacks etc) or going home from the city. The cashier guy that helps us out is pretty funny, always cracking jokes. mini bud light cans that are about 6oz vs 8 or 12oz.

Great service and wide selection of inventory! They always have everything I need and more, and…read morethey are always bringing new items! The customer service is by far the best I've experienced and they're so nice! 100% would recommend to anyone who's looking for a quick stop to grab your things. I will DEFINITELY be coming back! Love it!

Really enjoy coming here, it's a real locals watering hole -- it's now only open on Fridays &…read morethey've got some tasty bites. You'll know it's open if the flag is out.

Tried to stop in twice on a recent stay and it was closed and padlocked shut both times. It appears…read moreit's permanently closed. More than happy to amend the review if I'm incorrect, but given the surrounding area/towns I wouldn't be shocked at all if Lakeman's is no more.

Ever since my trip to Oregon, I've been craving crispy fish and chips! This is the closest…read morerestaurant that I can think of that offers that and many other similar dishes. The fish and chips were good enough to fulfill my cravings and it comes with 4pcs of crispy battered fish. You can request vinegar on the side as well. There was a good amount of meat on it, as there wasn't too much coated batter. I've also tried their crab melt and it was buttery and toasty. I asked to sub my fries for clam chowder and they happily accepted the substitution. I've only ordered to-go because the establishment is quite small and tends to get busy, but the food is still great! The items I've had tasted fresh and cooked very nicely. I'd like to come back and dine in, in the future, and explore their other entrees.

I accidently deleted all my photos. I came here with my old boss, whom I have become friends with…read more I ordered the clam chowder and it was delicious. We shared a mussels appetizer which I highly recommend. It comes with french fries. I also got fried oysters. She got a salad and I cannot recall what kind it was. I will say that the oysters I did not enjoy, they were runny on the inside and the coating that it is fried in was not to my liking. I would not order them again, but I would definitley return. Service was good and efficient. We were seated promptly. The set up is nice inside.

It's been quite a few years since my last review of Famiglia. We decided to place a to go order for…read moredinner on Friday night. We ordered the Spaghetti Di Mare and a Margherita pizza. This establishment did not disappoint. It continues to be consistent with both food and service. The spaghetti which consisted of muscles, clam, shrimps and calamari with spaghetti in a lobster bisque. It was very delicious and tasty. The pizza was also delicious. I highly recommend this place for your next Italian lunch or dinner. You will not be disappointed.

My Husband's "Special" was anything but... The lamb chops were overcooked and tough! He gave me a…read morebite and I was less than impressed... The sauce was good but the meat left little to be desired. Maybe hire someone who understands how meat needs to be cooked... The only reason I'm giving it 2 stars was that the lasagna was as expected: hot, saucy, and flavorful! Don't advertise "Specials" if you can't deliver on your promises! Shame on you!

This is one of the few liquor stores that are in Pinole between Old Town and Pinole Valley. Bill's…read morehas a bit of a wider selection of alcoholic beverages compared to other liquor stores around. Their shelves are also well stocked. The workers here are very friendly. They greet you upon entry and actually make small talk as they ring you up. They do accept debit and credit cards; however, there's a $0.99 charge. At least there's no minimum!

Rip off! Ridiculous prices. Do yourself a favor and go to Appian liquors where they don't…read moreovercharge and rip people off. Terrible

Was going down San Pablo Ave in Pinole when I stopped by this gem! They had the new buzzball…read moreflavors and the guac flavored el sabroso chips that I havent been able to find anywhere

Nice small gas station on a corner in a small town. Clean with couple pumps and little…read moreconvenience store with lotto. Friendly and nice staff.