Decent items stocked A little on the pricier side . Staff can be friendlier. Told the girl bagging my groceries to have a nice day w s she just starred at me . read more

Their bakery cakes are so good. I usually buy my cakes at Masse's bakery or make my own.I was short on time so I stopped by Raley's for a retirement cake for a friend. It was a BIG hit. Many people asked me where I got the cake since is was so good. They were surprised to hear it was from Raley's. I ordered a chocolate 1/4 sheet cake with whipped creme icing and filling with buttercream border, and colored sprinkles on top. The cake was moist, and not too heavy or sweet. The icing was light and cream...went perfect with the chocolate cake. They have a lot of different cake, icing, and filling options. Now I know where I can go for a great cake. I would still go to Masse's in Berkeley if I want a fancy decorated cake. read more

My review is for the Raley's Deli/Bakery sections. I LOVE Raley's deli sandwiches! They always give great portion sizes and use fresh, quality ingredients. They also have a variety of signature creations and build your own sandwich options. Today I chose to build my own sandwich consisting of Dutch Crunch bread, jalapeños, turkey, dry salami, cheddar cheese, spicy brown mustard and mayo. The 6 inch sandwiches are $6.99 and the 12 inch sandwiches are 11.99. I usually grab chips and a drink and today I had a slice of cake. The bakery is right next to the deli. I always order sheet cakes from Raley's for birthdays and they never disappoint. I usually order a white cake with buttercream and fresh strawberries read more

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This is the only Raley's store that does not allow customers to make changes to their sandwiches per deli rude manager. Store manager doesn't take. Don't shop here take your money elsewhere. read more

I'm not sure what is going on with this market. I've lived up here for about 20 years and 20 years ago this Raley's was on par with every other Raley's I've been to. I loved their jalapeno cheese breads, kind of muffin sized. Just right for one or two people. That went away long time ago. Then, they've stopped and started dinner/meal preps/types too many to count. They rearranged the whole market a few months ago, and I still have troubles finding what I want. Even worse now, the last time I wanted Deli items for work lunches, EVERYTHING was empty. Literally. How bad is this place going to go? The Fremont Raley's, last time I was there about three years ago, was AMAZING! The only reason I come in now is that they are one of the few markets that stock chicken hearts, gizzards and livers. Otherwise, how come this place can't get it's act together? read more

I've been shopping here for 20 years. My household is vegetarian and contains dairy and gluten sensitive people. We can find a lot of things here that aren't easy to find elsewhere. My criticisms are: 1) While store reorganization has been happening, it's been uneven. Sometimes you may have to look in three different parts of the store to find similar types of products, and I don't like that at all. Two areas for tea, for instance. Dairy-free sour cream is with the dairy sour cream (makes sense), but many people look for it in the natural foods section. It creates confusion. Just group like things with like things and flag according to draw attention to certain product features like bring gluten-free or vegan. 2) We've had more and more of our staple products being discontinued over the years, such as a nice selection of Spectrum expleller pressed oils. I won't buy oils extracted with solvents, so I have to go elsewhere for those now. Same with gluten-free teff wraps. There's is a whole list of things for which we must now go elsewhere. And, while at those other places, more of our shopping gets done there and Raley's loses out on all of those sales. It's unfortunate. 3) There's been a failure to keep up with certain important food trends. For instance, good gluten-free bread like Grindstone. They carry a few Beyond Meat products, but none of the sausages and so on, and they are regularly bought clean out of what they do carry. Hint, hint: there's unmet demand right under your noses. Get rid of similar products that are underselling in your freezer case and bring in more of what you keeping selling out of. 4) Holy hell, folks, those bathrooms. I dread having to use them but sometimes must. They are often just nasty. And then the automatic faucets are pointed outward, toward the user, making for mess. Ugh. All in all, I love this store. It does have room for improvement, however. read more

Raley's use to be the place to shop for my groceries. And now it's just not like it use to be. The food product expired for over two weeks or more. Notified management and still nothing been done. Some shelfs empty they haven't stocked up. There use to be better management that was on top of everything in the store. It need to be corrected before they start losing customers due to lack of customer service and management. read more

I can't understand what's happening to this store every one is so busy trying to get out of work if I work slower someone else will get them. This is what I feel when I go there what the hell!!!! Waited for 5 minutes to pay for cake waiting for the person in front of me to get coffee after the person went to wait on someone else so I know how to deal with this don't come back my wife has been telling me they suck I can only say she right glad you don't need my business I really hope you do the bakery and deli is where you need some help I'm not spending my money where people think your better than me. And your there to make money not to keep people happy lost your way in my opinion read more

Raley's: Usually overpriced, always top quality. Clean, smelly free store with employees that don't seem to be too happy to be there. If you can't find something at another store, go to Raley's. They probably have it. read more

Raley's isn't competitive on the beers, didn't check the wines. lots of gourmet food available. eats: dagwood sammie(5.99) -bread tasted old, ingredients cold, fulfilling but not so tasty, will pass next time. read more

I have to force myself to shop here because they have items that Safeway doesn't have but I hate my experience every time. The staff is absolute garbage. They're all unkind and racist toward white people. I spent over $200 on my last grocery trip and no one said a single word to me, greeted me, etc. The lady who rang me up said nothing to me, gave me dirty looks for no reason, we bagged our own groceries with zero acknowledgement, it was a terrible experience. Operator# 699047 rang me up and should NOT work in customer service. She was rude, went extremely slow and didn't bag our groceries or thank us for bagging our own groceries. I work in retail myself and would never treat a customer like that, no matter who they were. read more

I have come to this place FAITHFULLY for 4 years STRAIGHT, and service has gone completely down! DAN in particular is the most lazy manager I've ever experienced. He obviously takes his position description as "do nothing but pawn off unqualified workers to do my job at the photo center." I've needed his help on 3 different occasions, and my partner has has 3 including one with Joe the "Director". They are all unprofessional and lack the basic essentials needed to carry a great shopping experience! Tony, the manager is always helpful when I catch him. He knows the meaning of customer service and the 1 star is for him. The others WORKERS... because they actually work: Ryan, Morinadae & others are awesome. The management team has a superiority complex that immunize them from physical labor at their JOB. Why should they? They get the real customer service specialists to work for them. read more

I don't shop here a whole lot, but when I have, I enjoy the selection: regular Fig Newtons with the high fructose corn syrup on one aisle and then the health food aisle with the organic Fig Newmans that are HFCS free. Same with the Cheetos versus Barbara's Natural Cheese Puffs, my favorite snack. I also like the Amy's organic foods line and am glad they carry Amy's products. A little bit of everything, albeit at higher prices, but the quality, selection, and service are always superb. Unfortunately, they seem to have stopped carrying the healthy version of Pop Tarts, although they still carry the regular, sugar-laden Pop Tarts. But I had quite an amusing experience here tonight just to drive my point home, amusing in a good way. So my boyfriend, family, and I did the rounds today since everyone was in town. Called Health Net, went to Cafe Soleil, then Christmas shopping at Walmart & JC Penney, then Sue's Kitchen, then stopped here at Raley's on the way home. By far the best and most competent service was here (Yeah, we don't go to Walmart for the service, either, but Sue's was the only other place with decent service) My siblings and I were trying to find a place that sells Turkish Delight over dinner. Mom, bf and I went here afterward and were getting rung up when I decided to ask the cashier if they carry Turkish Delight. "Yes," she said, although she didn't know exactly where it was located and asked a co-worker. "Aisle 12," he said without pausing. Went down Aisle 12 and was combing through the shelves without any luck, but a third employee stopped and located it for me. I was expecting each person to say, "Turkish Delight? What's that?" When it wouldn't scan at the self-checkout, a fourth employee stepped in to ring it up for me, no incompetence, indifference, or irritability at my interruption to him. Quite different from the service received at Health Net, Cafe Soleil, Walmart, and JCP. Three employees who knew where something as obscure as Turkish Delight is, and a fourth who voluntarily steps in when the self-checkout scanner won't read my items? First class service! I don't know why anyone would know about Turkish Delight unless they are secret fans of it or are British. read more

Raley's is probably the best grocery store in the area. We go here probably about twice a week for most of whatever we need. Their range of products is consistently better than other grocery stores in the area. That said, it's not high-end by any stretch of the imagination. Most of the staff, if not frowning at you, don't really care one way or the other. If you want help with anything expect curt service. And then the coup-de-grace is when they got rid of the hand-carts because they started coming up missing. Now it's just an inefficient experience every time we go here. Best in the area, but just an average grocery store overall. read more

Always stocked, great organic, gluten free, healthy options. Aisle are wide enough for two shopping carts. Butchers are friendly and handle special request with smiles. Deli counter is hit or miss, I like my meat sliced see thru thin. Sushi section, if they are there and you don't see what you want just ask. Bakery, well I always feel like I'm bothering them. $5 Mondays not that great. Nonetheless I love Raleys! Go Rivercats! read more

Raley's - Points turned Raleys Money - Grocery Near Me - San Pablo, California

Could not complete my order for curbside pickup. The store clerk could not tell me what items were missing until I come to pick it up. Gina said she would call me back and tell what exactly was missing. One hour later no call back. Cancelled order! Will continue to use Instacart. read more

Do the cashiers know how to say hello have a good day or thank you??? No customer service period! trainning is soonecessary for this store ASAP!!! the cashiers dont even look like they work there no uniform no name tag. A cashier had a shirt on that didnt fit or just didnt care stomach and back showing this store needs protocal /training. Sad store read more

This store is pretty fair. The bakery, deli and produce is usually stocked and cleaned. It seems that they hire young people to work which I love seeing young people working. My issue is with the older folks at this location. There's a couple that are nice and courteous but that older "Indian looking" lady that is usually at self checkout is horrible. She sits there and watches as you go through self checkout and loves to walk away when there's an issue with the machine or act like she isn't paying attention when you need her to do her job and fix the machine. They also have 3 "European looking" folks (2 females 1 male) probably about 25-30ish that are usually in the front of the store (they have tattoos and piercings) around self checkout or the item limit line. There was a time when I came in the store to quickly grab a few things and as I entered the store 2 of the above described staff were laid back kind of just chatting and not really appearing to be intentionally working at the self checkout station. After I grabbed my items and as I approached self checkout, there were 2 self checkout registers being used by non-melanated folks. The employees were still just standing back talking not monitoring the screen that they use to monitor self check out. As the melanated person (me) walks up to use self checkout with less than 5 items in hand, the staff decides that it's time to monitor the screen (how ironic). As I walk out with my paid for items, she nervously tried to make eye contact and timidly said thank you or have a good day (I don't remember) I just looked at her, shook my head and chuckled. The guys in the meat department are awesome! They make you feel welcome. Always willing to answer questions and appear eager to assist. There's also an older gentlemen that works the produce area that is always warm and welcoming too. He seems to talk to just about everyone that's willing to talk or ask him questions. These guys seem to actually take pride in providing good service. There's also a lady that went above and beyond to help me with a pack of cheese. It was no big deal to me but she made it a big deal and she said it was her section so with her great service and the great service from the helpful staff, thank you! Just a few bad apples (some I haven't mentioned) Overall, a fairly decent grocery store. read more

Prices so high. Bought Vicks cough med $11.99. At Target same item $7.99. Nice people work there but why gouge on side items. Like their produce as well read more

I ordered a cake for my 6 year olds birthday and specifically picked out a unicorn theme picture that was in their book. When I went yesterday to pick up the cupcake cake it looked horrible!! When they opened the cake I gasped in disbelief and was embarrassed because I didn't know what I was going to do an hour before her party. The lady who decorated the cake had the nerve to tell me the cakes don't always come out like the picture and had no remorse. This clearly looked nothing like the cake. I was so in shock and so were other employees in the bakery and deli . I told them there was no way that I could take this cake to my daughter's birthday party. Other employees and customers passed by looking at the cake and stated omg.. that looks nothing like the cake; that's horrible. in addition, her name with happy birthday was supposed to be on the cupcake cake, not on the board. I asked for a manager and Andrea indicated that the regular baker was on vacation and that someone has filled in for her. Andrea whipped up some single cupcakes that she had as an extra and I appreciated it however, I was disappointed because it was not what I ordered nor did it no longer have the unicorn theme that my daughter asked for. Not only was it her birthday, but it was a special birthday because she spent her birthday hospitalized last year. It let my daughter down, but it was the best I could do after receiving the horrible cupcake cake. Below are pictures of what I orders from there book and what it came out looking like. This is the second incident that I have had with Raley's and they have let me down each time. I will NEVER order anything from Raley's bakery again and will let others know of both experience I have had! read more

Raley's - This is what I ordered. - Grocery Near Me - San Pablo, California

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This is our nearest grocery store and we shop their at least twice a week. The store is clean and services are good. However, I seriously feel that they are pricey. Even when compared to Lucky. For example, a standard product like the Hawaiian bread, which is definitely everybody's favorite and hence sold in large numbers, is priced between $4.50 and $4.99. It costs $3.99 at the Lucky store in El Cerrito. It is $2.99 at Walmart, but I would rather compare it with Lucky. It is quite the same with condiments like salt. It feels like they are strategizing to make the biggest profit they can. We feel a little stuck because the other stores are farther and feel like Raley's exploits this situation of lack of competition in El Sobrante. read more

The staff at the deli(just the area) are the slowest group of people. They don't even know what's on the menu to make a sandwich lol. They just look at you and ask what's in it. I've been there 2 times and it take 25 min to make a sandwich and the wait is even worse...like being in Disneyland waiting for the rides. I really love the market...just step it up at the hot food /deli station. read more

Raleys is a wonderful store It has a wide variety of foods as well as American The deli is awesome The parking is great Now they have the Canyon House gluten free bread so I can do all my shopping there Keep up the good work read more

There are little to NO safety precautions i this store. People are coming and going in and out of the same door at the same time. Yes everyone is wearing a mask, but the rest is ridiculous. They should absolutely ask for some professional help in safety precautions. Lines are intercepting with obvious foot traffic in the store. There are 3-4 staff and security guards in one small area at the door. NOT SAFE read more

So everyone is made to wear a mask in public places now. A mask that covers both your mouth and your NOSE. I have seen several employees over the last few months that let their masks slip below their nose with about 80% to 90% of their interaction with customers, no matter how long or short that interaction is. So it's a mandatory standard for customers but it's not a mandatory standard for employees?!! Fail! I'll give them more stars when employees start taking things more seriously, but until then, bad on you Raley's. The food is still good though... If not always there... read more

BEWARE: if you come in and want to pay cash make sure you bring in new money! They will reject your 100 if it is the old bill I came in and when I got to the front of the line and was going to pay they told me they no longer accepted old bills......what? yes you read that right after waiting in line for a loooonnnngggg time (because to this day they fail to keep the lines moving at a steady speed) they tell me when they have rung up all my items I was very upset for myself and the people behind me thank God theres a bank inside and they exchanged the bill for me is this even legal??? money is money!!!! are they soon to only accept raleys credit cards too??? read more

My review is for the E-cart department in particular Taylor. I have not had a chance to visit the San Pablo store but look forward to the day I finally have time to. Every time Taylor shops my order if anything is out of stock I'm asked what I want, also my produce is always so FRESH. I want to thank San Pablo Raleys for having such a great individual on their team and for speedy delivery! read more

It's great that you have a delivery service but your delivery folks should take better precautions when delivering food. The guy delivering to Dwight in Berkeley doesn't have gloves on, no mask, and has touched door handles. This would make me not order again. read more

I don't know what happen to my Railey's. Been shopping here for 30+ years and management was always so kind and helpful. Now they just don't care what your problem is. They're very rude and have been for some time even before the pandemic so can't use that excuse. read more

I've been going to Raleys for about 25 years and even though a little pricier, I was willing to go because of the great customer service. Saturday I bought something at another Raleys, when I got home I realized the expiration date was March 2, 2019, Expired! So I took it back to our Raleys, with the receipt, expecting an exchange and an apology. Instead, I was told by 2 managers, Michelle and Matt that their policy is to not take returns from any other store... really? The other Raleys is about 32 miles away. So I hope Raleys corporate think it's worth losing a customer over my small purchase. read more

I go to this store approximately once a week. So disappointed in today's service. The cashier didn't say a word to me and then when it came time to load the cart with my bags she (Amy) walked away leaving me to complete the task on my own. With Raleys being one of the more expensive places to grocery shop; maybe I should take my business elsewhere. read more

Raley's has been my go to store for the 20 years I have lived in the area. As of late the store has changed for the worst. The deli closes at 5pm, when people get off from work. What since does that make? The quality of fruits and vegetables are are old poor quality. I purchased a bag of Persian cucumbers Thursday, by Saturday the cucumber were sour and leaking. I returned to the today Saturday to replace my bag of cucumbers but the cucumbers on the shelf were rotting. I reported this to manager on duty. I don't think she really cared. The service needs work. Raley's demographic has changed, this does not mean quality does not matter to the new demographic. read more

My mother got hurt there Raileys employee error. The basket full of groceries fell over her. They had a nonchalant attitude didn't show much action like they cared. When she filied her claim they came out and told her she did it to herself and they not giving her nothing. They not helping out with anything she is in a lot of pain a basket full of groceries fell on her because of their employees. They don't care about their customers period. They are horrible people. Don't get hurt at their store they will not help you out. read more

This is my review of raleys to me it is a one stop store you wear a mask in the store the store manager is joe you see him on the floor talking to people and he see me he tell me what he got that is special the deli department is the best no need to go to San Francisco north beach as here you do not have to pay bridge fare and pay for parking if you lucky to find a spot the bakery meat and produce dept are the best as the staff go they will help you what you looking for one staff member tammy is also very helpful and I may add the shelves are full non empty here there is ecart clean rest rooms lots of parking also I use the raley card and I get a check in the mail at the check out you have social distant read more

We really love this store. The butcher shop here is absolutely one of the best in this area . It is super clean and these butchers know a good cut of meat. If you are ready for a great steak please don't hesitate to stop and ask the butcher. The bakery is also very good , we buy cakes and pies here regularly and have never been dissatisfied . read more

Raley's - Front of store - Grocery Near Me - San Pablo, California

Raley's is a well stocked store and it's always a pleasant experience to shop here. Many of the products are a bit more expensive that your average grocery store, but the quality of the products and the efficient customer service are worth it. They have a nice range of wine, bread, flowers, all other kinds of grocery items. My only issue with this location is that it always takes a really long time to make a purchase at the bakery/deli area, so I don't come here to purchase cold cuts. Other than that, it's a great grocery store. read more

This is our go to grocery store. They carry every day items as well as hard to find and higher quality brands. I used to like going to Lucky or Safeway because I felt they had better options but in reality you pay for the experience too. This Raleys is always well stocked, organized, and (most importantly) CLEAN! Most employees are friendly and helpful. Although their everyday prices may be a little higher than competing supermarkets, I will gladly pay a fraction more for being able to shop and navigate easily, other stores seem too cluttered and disorganized in comparison. The dinner rolls in the bakery that change daily (prosciutto, pesto, salsa, + more) are to die for and their deli selection is wide. They also have a bulk section in the "healthy" aisles. One thing they DON'T have is non organic cilantro (random, but I've discovered this after a few trips). There is a Wells Fargo located inside. Parking is easy, located on top of a hill so it's ALWAYS windy.. Be careful parking near a cart station because I've seen carts roll backwards and hit cars plenty of times. Shopping center also has a Starbucks, McDonald's, dry cleaners, vet/animal clinic, Mountain Mike's, a liquor store, and more. read more

Yay for organic produce and products. Boo for mold in the baby food (ALL of the Raley's beef jars) and expired products (too many to excuse). Yay for good selection, boo for some seriously outrageous prices ($2.69 for an acorn squash? Not even organic? Please, get real...). Yay for good checkers, boo for no baggers (I get help maybe one out of 10 times from a bagger. Hey! I don't work there, I have a job! Wanna give me a discount, I'll be happy to bag. Otherwise, those three folks hanging out at the manager's station laughing and chatting can come help me.) Mixed bag of a grocery store. The 8 month expired, rancid diabetic cookies we just almost fed to the 90 year olds at the nursing home tea party may be the last straw. When I called Raley's, no one cared. "Bring in your receipt, we will refund." "That's great. Mostly I wish you would get it off the shelves." Sigh from Raleys worker. "Yes, I will tell someone." Will check tomorrow to see if they removed the rancid product. When I returned a dozen moldy Raley's brand baby foods, the rest stayed on the shelf because, and I quote, "we looked at them, they're fine, and no one else complained." Unacceptable. read more

This is a nice store: it is clean and has wide aisles, a bakery, a good deli, and the meat looked good. The employee in the produce department pointed out what we were looking for. I might start looking at the Raley's weekly ads. I do dislike grocery shopping, but this would not be an unpleasant store to go to when I must do more than pickup a few things. read more

This is one of my favorite Grocery Stores in East Bay. Besides places like Whole Foods, Berkeley Bowl, Sun Hop Fat #2, and Grocery Outlet (yes, my weird mix of stores works for me!) this place has some incredible deals, and an extremely wide and diverse range of grocery/cooking/food/deli/produce items. I've been amazed at prices on speciality items, values on things like coffee, and they have a great kitchen supply area. Lots of good glass canisters, canning tools, baking dishes, etc. Last year and this year I purchased some of my veggie starts here (4" tomatoe plants to transplant). The deli and bakery is also awesome. Plus people working here are freindly. Only drawback is the exit onto San Pablo Damn Rd-if you make a left. I've bottomed out onto that damn street trying to make the light many a time! read more