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99 Ranch Market

3.6 (570 reviews)
Open • 8:00 am - 9:00 pm

99 RANCH MARKET · YELP ASSISTANT

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湾区最恶心点超市, 谁去谁傻X !

Richmond 99 Ranch needs real changes in management. I used to shop here often, sometimes spending $400-$500. Repeated problems with service, food quality, empty deli displays, unclear prices, and unanswered complaints have destroyed my trust. On several visits, deli trays were empty, menu items were unavailable, and familiar breakfast choices had disappeared. On October 28, an employee kept saying "Cleaning," but an hour later nothing had changed. Customers should not have to keep asking for food or wait at an unattended payment counter while staff work nearby. Some deli staff have been rude or dismissive over simple questions. Getting help, checking out, and reaching customer service have often been difficult. An employee I know as Vivi has appeared to stand around while customers needed help. Management should address service standards across the store. I previously bought poor-quality pomelos, rotten berries, and a melon that was rotten inside. Recent berry quality improved, and I give credit for that. I also had repeated diarrhea after eating deli tofu. I cannot prove the cause, but I asked management to review food handling. Missing shelf prices after sales end are another problem. Former manager Leon was easier to reach and more responsive. The current manager, Wing, needs to be more available. Debbie, whom I understand is the assistant manager, has not replied to my complaint texts. Regional management initially responded politely, but I have received no further meaningful response. The regional representative's earlier email was signed Ruibin Yu. I also have serious concerns about security. A female store guard previously pushed me during an argument with another customer. On later visits, I felt closely watched. More recently, security accused me of harassing customers, and police told me to leave. When I asked which customer I had harassed, I was not given a clear answer. I am concerned that my complaints played a part in this treatment. I do not know who authorized the security action or whether regional management was involved. Corporate management should review the footage, explain the specific conduct alleged, and investigate my report of being pushed. Complaints deserve a fair response. After visiting numerous other Bay Area 99 Ranch stores on Saturday, I found their displays more orderly and their service better. Richmond was the worst of those I visited. Customers have choices: Costco, Trader Joe's, Safeway, Lucky, Grocery Outlet, FoodMaxx, Berkeley Bowl, and delivery services. I can spend my money elsewhere. I want a direct response, an apology for how I was treated, and real improvements. Corporate should review both store and regional management's handling of this matter. I will continue through formal complaint channels and update this review if the issues are resolved. Management can contact me at 341-333-8950.

Yum
Thomas B.

Massive store with everything Asian you could be looking for. One of the nice things about this place. They have a wonderful deli and instead of going to a restaurant and paying Restaurant prices you can go in and get dim sum items and have it hot at home right out of their kitchen. It's always fresh. They cook it daily on the staff. There's very friendly. If you're looking for great deals in vegetables go to the produce department. They are totally reasonable. It's always busy and the staff is always helpful and you can find fresh fish, frozen items. Anything you find at a supermarket but with a little bit of difference, maybe in freshness price or hard to find. Especially if it's Chinese.

Plush
Samariya S.

Went here with some family and had a nice time looking around. We went when they were closing so unfortunately did get to see that much but seems like a fun place.

Poisson=Fish!
Shirley M. F.

7/7/2025: Inhaling a LATE Lunch at Ranch 99! This location was one of my frequent, shopping digs when I resided in SF Bay Area. Now, Ranch 99 is my major PIT STOP heading due EAST to my Sierra Foothills Humble Abode. The hot food served here is consistently delicious and never salty or egregiously bland, i.e., the food is cooked just right--period. Aside, the bakery at Ranch 99 is an added bonus making my pit stop more delectable, enjoyable, and stress-free.

Black Ceylon Tea from Sri Lanka
Sandy G.

To my fellow Sri Lankans in the Bay Area! They sell this brand of authentic Ceylon Tea here. Lots of fresh produce, frozen goods, fresh seafood and so much more.

Aaron P.

Party menu to order for family events. Good prices for the size. I ordered the spare ribs, chicken chow mein, and curry fish balls. All small trays but it fed a lot of people.

On sale for $6
Amy Y.

Forget all of your Asian groceries in Asian needs. Pretty crowded on weekends so I recommend going on a weekday if possible. Parking is pretty good as well. There is plenty of space. Sometimes you have to walk a little bit, but it's not bad at all. Prices are reasonable and you can find all your Asian favorites. A few of mine are the Korean nongshim shrimp chip, pocky's and a variety of Asian flavored chips. Located inside an Asian plaza there are restaurants, shops, and boba cafes.

The public restroom in this complex could use a visit from the Anti Punk Squad.
Chad P.

I always enjoy visiting 99 Ranch. My favorite section is the seafood area. Most especially I enjoy checking out the price of crab in hopes of finding out it has dropped. They have live fish as well. Today there was one last tilapia playing possum I suppose in hopes of not being chosen. Tricky little fella ha ha.

Smell bad after I open it , not going to buy it again
Jacob C.

Don't buy a frozen Tamagoyaki in Ranch 99 , it smells weird, likes moldy smell and stinky !

RAT IN THE FROZEN FOOD SECTION !!!

This place has rats all in the frozen section all in the seafood and if that was only rat shown, I can only imagine what else has rats what else has been picking at the food and what else is dirty or infected? I don't shop here and I will never shop here. It's really sad this place is close to my home but after seeing that video on TikTok with the RAT IN the food FROZEN section, I will never shop here and I will tell everyone that I know to never shop here. it's disgusting.!

Still open on July 4
Jo W.

Been coming here since I was a kid, I absolutely love it here in Ranch 99. It's just so good to come here and purchase all my groceries here, such a purple yam/ube, chrysanthemum greens (tong ho), black rice, Korean fire noodles, and all sorts of Asian desserts that you can't get elsewhere. This mall brings a lot of nostalgia for me. Love it here.

a variety of snacks

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It's a decent 99 ranch market comparing to other location. The selections or items are pretty good. It is reasonable clean and spacious.

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99 Ranch Market Reviews in Other Languages

Ask the Community - 99 Ranch Market

Do they fry fish in the seafood area?

Hi Monique: Thank you for contacting 99 Ranch Market. Our store in Richmond provides fry fish… 

Are you open on Chinese New Year?

Thank you for contacting 99 Ranch Market. Yes, all the stores of 99 Ranch Market will be open on… 

Do they carry Filipino food items?

Hi Amanda: Thank you for contacting 99 Ranch Market.… 

What time does the section close where you can ask them to fry fish?

Is 99 ranch open christmas day?

Yes, all the stores of 99 Ranch Market are open for business on holidays. We look forward to seeing you on the Christmas day and New Year day. Please feel free to let us know if we can be of any assistance.… 

Is there currently rice in stock?

Yes. My husband just bought some. He said that they have rice.

Can i buy durian fruit @ 99 Ranch?

Dear Huwansta, Thank you for contacting 99 Ranch Market. We are glad to let you know that we do… 

Is it open on thanksgiving?

Yes, they're normally open on Thanksgiving. In fact, I was thinking about going tomorrow to purchase ingredients for pho.

Would you please let us know when are you planning on repairing your seafood steamer at the Anaheim, CA location? It's a wonderful service you offer to those of us who are on a budget. I can't get a straight answer by phone or in person.

Dear Oanh N., finally the Seafood Steamer is repaired. Best, 99 Ranch Market Customer Service 1-800-600-8292

Is Ranch open today?

Yes they are open today

Yu Ching H. Has no clue how to treat customer?Does she hates her job? Does she has common sense to live, and how to welcome the customers? No manner, and using bad language to scold customer! Such a bad experience to checked out with her!!!!!?

Really ... shocking.

Is there any local bus transportation to get to 99 Ranch in Richmond CA? I live in Oakland.. Thanks

Hi Alice, you can take bart from Lake Merritt station or 12th st/ Oakland or 19th st/ Oakland station to El Cerrito Plaza station, then walk about 15 mins you will be arrived at our Richmond store. Thank you.

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Review Highlights - 99 Ranch Market

“The 99 Ranch Market in Pacific East Mall in Richmond was within a convenient walking distance of where I lived in Albany.”

Mentioned in 13 reviews

Read more highlights

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99 Ranch Market - grocery - Updated November 2026

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