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    Raley's Pharmacy

    3.1 (11 reviews)
    Closed • Closed
    Updated 2 weeks ago

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    Photo of Jamie M.
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    11 months ago

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    10 months ago

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    10 months ago

    Of the times I have been there, their staff has been helpful. I've never had to wait to long for the prescription to be filled.

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    Photo of Kirk J.
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    1 year ago

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    11 years ago

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    7 years ago

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    8 years ago

    Staff is very friendly, had a problem with one of my prescriptions and the team including the head pharmacist helped in obtaining it

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    I had one of the most degrading experiences I've ever had at a pharmacy at this Rite Aid location…read more The pharmacist looked at me like I was a drug addict or trying to abuse my medication--right in front of a line of customers. It was humiliating, judgmental, and completely uncalled for. What they didn't know was that my original prescription for 1 mg doses was written by my nurse practitioner, and after my condition worsened, my doctor approved an increased dosage. I followed medical advice, nothing more. But instead of treating me with dignity, the pharmacist made assumptions without context and acted like I was doing something shady. Then, when a new prescription was sent in for a lower dose, they only allowed me to pick that up and didn't bother to explain anything. I wasn't even told there was a 1 mg version available. There was zero communication, zero compassion, and a complete lack of professionalism. People's prescriptions often change--doses go up or down depending on medical need--and pharmacists should know better. But the way I was treated made me feel like I was being profiled or criminalized just for following doctor's orders. Honestly, no wonder Rite Aid went bankrupt. This kind of disrespectful and incompetent treatment is exactly why people are taking their business elsewhere.

    WHAT HAPPENED? I…read morewent to RA to purchase eye drops, an ace wrap, and a bottle of wine. I don't know what happened to that place. I felt like old Mother Hubbard, so I went to the cupboard and found nothing. When top management makes decisions out of fear, you'll fail.. Case in point: A Sacramento Rite Aid sold liquor to an underage boy and got caught. Instead of management implementing additional safety measures such as educating their sales associates on what to look for, instead they directed all stores to ID everyone from 21 to 100. That my friends is a prime example of poor management. Maybe that's why the cupboards are bare and now one is near...Please close the store and give Gold River residents another choice. We are already dealing with a crappy bel air market.

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    I was greeted as soon as I walked in. The store is very organized and clean. I like this market…read morebecause it has a little of everything one may need which saves a trip to another store or one of the supercenters. I really like their deli department. It is small but it has a variety of deli meats that can be sliced for your preference. I want to give a shout out to Shirley and Lhyric who hold down the deli department. They are always so friendly and personable. Excellent customer service. The staff at the front of the store and at the registers are always so helpful and friendly.

    I'm extremely disappointed with the inconsistency in policy enforcement and the level of customer…read moreservice I experienced tonight. Ken, the cashier, has never asked me for identification during previous alcohol purchases, yet tonight I was refused service because my partner did not have his ID with him. I understand that Walmart has policies in place regarding alcohol sales, and I respect the need to follow them. However, the inconsistent enforcement of these policies is frustrating, particularly when I was the one making the purchase and was fully prepared to provide my own identification. What made the situation even more disappointing was the lack of professionalism and assistance from management. When I attempted to address my concerns, the only response I received was, "That's the policy," with no further explanation, acknowledgment of the inconsistency, or effort to provide any customer service. I expect policies to be enforced consistently and employees, particularly management, to demonstrate professionalism, accountability, and a willingness to address customer concerns. This experience was entirely unacceptable, and I hope management takes this feedback seriously and makes an effort to improve both policy consistency and the overall customer experience.

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    Raley's Pharmacy

    Raley's Pharmacy

    2.1(14 reviews)
    3.4 mi

    I wish this was the first time. Or even the 20th. But it's so often that I am now ceding. I have a…read moreBel Air card with the year 1979 on it. The amount of times that I have had to follow up on phone are ridiculous. Once would be ok In a year but now it's ten or twenty in the last two years. My parents in their late 70's refuse to fill here due to the availability or general service. I've been shopping at Madison since 1995. There are staff that take their job seriously and I appreciate it. I hate change. My sone had his wisdom Tarth out today. I requested that I'd get his medicine at 12:00 pm or after. I'm here now and I guess the entire pharmacy is at lunch. I hope it's a good one. After 41 years it will be the last time I darken this door. Luckily Safeway is across the street and cares.

    I wish I had read all the Yelp reviews BEFORE I started sending Rx's to Raleys on Madison…read more I have to travel to Walnut Creek for some of my doctor visits. Yesterday was one of those days. The doctor prescribed my first try at a drug that's prescribed to half of all school kids these days AND its a controlled substance. I asked the doc to send the Rx to Raleys on Madison. When I got back home that afternoon, I went to Raleys to pick up my Rx. On duty at that time were 2 young men ( mid 20's ) dressed in blue scrubs and the pharmacist - an older man wearing a lab coat. One of the minions confirmed my identity and then informed me that because this is a controlled substance and my doctor was "not in the area" that they would not be able to fill my Rx. I asked them to define what "the area" means and they said that Walnut Creek is not in the area and the area means the "general Sacramento area". Well, that makes perfect sense now....NOT. After the pharmacist joined into the conversation that was growing more ridiculous by the second, he suggested I move from Walnut Creek to this area. English was obviously a second language for this trusted and highly qualified health care professional. I explained to him that I live two blocks from here and it is my doctor who is in Walnut Creek....I live here. Vlad didn't seem to understand or care and told me there is nothing he could do. I left the store. I went home and called my doctor. The doc said he'd contact the pharmacy and ask them to cooperate. He also added that these stupid "policies" by some businesses "makes my blood boil".... You and me both, brother! He phoned me back a few minutes later and said that he spoke to Vlad and that I could pick up my Rx but that it's likely I won't be able to use Raley's for subsequent Rx's of this type, again, because of their stupid policy. I rode my bike back over to the pharmacy....did I mention I live 2 blocks away...and Vlad filled my Rx. Never again, Raleys. You've failed me too many times.

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    Raley's Pharmacy
    Raley's Pharmacy - Closed at 2:00pm.

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    Closed at 2:00pm.

    Raley's Pharmacy - drugstores - Updated October 2026

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