Restaurant Review
When we first entered the restaurant, it was beautifully decorated for Raksha Bandhan, and the festive atmosphere immediately set our expectations high. We were visiting from New York and were looking forward to a memorable meal and a great experience. Unfortunately, what followed was extremely disappointing and ended up affecting the rest of our trip.
The bhatura was cold and chewy. When we brought this to the server's attention, the server did replace it, which we appreciated. However, the naan was also served cold. When we asked if it could be replaced, we were asked whether it would be okay to simply warm it up in the microwave. For a restaurant serving Indian food, this was incredibly disappointing and not the level of food quality or service we expected.
I understand that the server appeared to be a student and may not have known how to appropriately handle the situation. To the restaurant's credit, the manager eventually came over to remedy the situation and asked whether there was anything missing from our order. However, by that point, the experience had already left a very poor impression.
Unfortunately, the biggest concern was what happened afterward. I became very sick to my stomach and felt like I was going to throw up. I had difficulty sleeping that night, and the following day was a travel day for us. Being sick and exhausted significantly affected our plans and unfortunately messed up the remainder of our trip.
The one star is only because the review system does not allow me to give zero stars. Between the cold and poorly prepared food, the inadequate initial response from the service staff, and becoming physically ill afterward, this was an extremely unpleasant experience.
We were visiting from New York and had high hopes when we walked in, especially after seeing the beautiful Raksha Bandhan decorations. Sadly, the experience did not come close to matching that first impression.
Please think twice before visiting this place. The service was not at all good, and our overall experience was far below what we expected. I sincerely hope the management takes this feedback seriously and improves both the food quality and staff training so that other customers do not have a similar experience. read more