great location, austin and matthew were super helpful and kind. i very much appreciated their…read moreassistance today!!

Mark & Conner both are exemplary in their knowledge and abilities, as well as their character…read more They clearly know a lot about Verizon, smart phones, and how to work within Verizon's parameters to get you the very best plan while saving you money. They both worked with me and my cousin, sometimes both of them, sometimes one, over a 3 day period for several hours each day. All while not ignoring other customers. We had so much we wanted done with our phones and accounts and there were technical problems that slowed the process down but they continually worked diligently, very apologetic for the delays and appreciative of our own persistence which made them work harder! They remained friendly and helpful, throughout the 3 days while getting us both the absolute best Plan for our needs and preferences and saving us the most money. These 2 professionals are the reason I'm still with Verizon. So many "mistakes" have happened with Verizon and Verizon representatives that did not benefit me, yet took hours of my time, I was thinking on whether or not to move away from Verizon, go with a different carrier, someone cheaper. Then I met Conner. This was a couple of years ago now. He's always extremely knowledgeable and helpful. Then I met Mark, the manager. He could figure out in mere seconds, if, and, what the problem with your phone is no matter what type or brand. Then fix it. I'm certain I walked out with the best plan for the lowest cost. Usually i despise going into a phone store but with Conner and Mark there to help it is no longer daunting. I enjoy seeing them and hope they stick around to our (the) customers benefit. Thank you Conner. Thank you Mark.

Saw one of the employees hop in the car with the manager and start kissing in the stores parking…read morelot, and go inside together. very unprofessional

Sometimes I find and sell my gear that helps fill the void! Recently, this location has gotten a…read morelot better in seemingly all departments. I am good with that!

I had an amazing experience with Julie. She's the manager at this location. When you walk in, the…read morestaff are all having a good time with the customers. The people here are really friendly and love their jobs and the people that they serve. In terms of ethics, this company is top notch, Julie is the type of employee all business owners strive to hire

I gave this place the benefit of the doubt because I know how pawn shops work and understand that…read moreno pawn customer is ever happy with the amount they get for selling or pawning their items. I figured the bad reviews are just from people who have received loans for or have sold their products. However, I entered as a paying customer to buy goods and I had a very shady experience with a dodgy owner. I came to this place today (29 Mar, 2023) to look for something for my mother-in-law's 50th anniversary. The blond woman behind the counter was charming and helped me look through the jewelry she had available. She told me that she just took over ownership of the place and said she had really good deals. We searched as I explained what I was looking for, and finally settled on two little heart pendants at $199 each. The owner said that the hearts had a 10karats stamp on them but she suspected they may be a higher karat, possibly 18k (or more). I told her that I would take them because I could just take them to a jeweler to solder them together and mount birthstones on them. I was even going to pay the asking price and not haggle for lower just because the customer service was worth it. She agreed and asked me to wait a moment while she tested the gold to find out how many karats they actually were. She turned her back to me so she can test on the counter behind her, out of my view. **I am not a person that has a problem with buying jewelry from pawn shops because even though the jewelry is used, it's not worn out. You can clean it professionally and place it in a retail jewelry shop to sell at retail, again and no one would know the difference. Some people just have a misguided belief that it's worth less because it's used. Gold retains the same value whether it's new or used.** The gold testing involves rubbing the gold item on a seemingly smooth rectangular stone which scratches off trace, unnoticeable amounts of gold. You then add a drop of a specific acid that dissolves non-gold metals. Each liquid has a different level of corrosiveness for determining how many gold karats the item is. It only takes a few seconds. After a few minutes, the owner turned around and said, "You know, I don't think these are going to work out for you". I asked why, to which she replied "I just don't... trust me. They're just not going to work out", as she took them to the back. She then came back to the front and asked if I wanted to look through any of the other available jewelry. I just gave her a dead stare, said "No... thank you..." and walked out. For whatever reason, she refused to tell me why she didn't want to sell them, all of a sudden. There could be many reasons. If they were not real, she could have said so. It doesn't affect me if they forgot to test the gold at the time they purchased it, only to find out now. However, If they were not gold, she wouldn't have taken them to the back. She could have just left the "fake" gold on a shelf behind the counter since it's worthless. It seemed more like her suspicions of the pendants being a higher amount of karats were confirmed and she decided she could sell them for much higher. The worst part for me is that she refused to tell me why she changed her mind about selling those items to me but had no problem with selling me anything else. This was my first time going to a pawn shop to make a purchase in over 20 years and unfortunately went to a shady one, even with "new ownership". I am never coming to this place again and caution everyone from purchasing anything from here...

Shoutout to Janet at Cricket Wireless--she's an absolute LEGEND! From start to finish, she handled…read moreeverything like a pro, explained every little detail, and made me feel like the most important customer in the world. Fast, friendly, and freakin' knowledgeable--Janet turned what could've been a stressful experience into straight-up smooth sailing. If you're at Cricket, ask for Janet--she's the reason I'll never go anywhere else! She is amazing always go to her. #CustomerServiceGoals #CricketWireless #LegendStatus

Girls are amazing would definitely recommend to friends and family . Store was super clean and…read moreorganized

Great service, great communication and helpful staff. I also have quick service if you walk up as…read morewell.

My day, battery only charge to 82%, going to Europe, need fix. Go to Apple Store site, schedule at…read moreKangaroo for first available (happy!) Arrive at Kangaroo, nice enough guy, "can take your phone now, no guarantee to get it back to you today by 7 when we close but we will try (no longer happy) Thanks, I'll have to figure something out. Get on phone schedule at Jet City Repair, appointment avail in 30 minutes (tentatively happy?) arrive at Jet city, same price, done in 22 minutes (f-ing ecstatic!) you decide.

I stopped by this UPS Store with a last-minute business need and was met with a packed room…read more Despite the rush, the staff handled everything with professionalism and care. Mo helped me with a printing request and made sure it was done quickly and accurately. At the same time, a female staff member (I didn't catch her name) kept things moving with calm, clear communication and kindness. Their teamwork and efficiency really stood out, especially under pressure. Exceptional service!

Went in to get something notarized for the first time ever and despite a series of my own dumb…read morequestions they were very patient with me and got me all set. I'd post a picture but hey that's a request for MY birth certificate- get yer own!

I absolutely LOVE the Recology store. So many unique, lovely and useful environmentally conscious…read moreitems that I feel good buying for myself and giving as gifts. From home to fashion as well as adult and children's items. Take the time to stop in, you won't be disappointed. I also love that I can take items in for recycling. I've brought light bulbs, batteries and a computer to be recycled. I would check their website or call or stop in if you have questions, but they've always been wonderful with me.

This store is making my low-waste journey much easier (and cheaper). They have Stasher bags,…read moreDropps, dish brushes and brush replacements, silk floss refills, bar soaps galore, reusable food containers and straws, soap nuts, compostable dish towels, and SO MANY other things. They even have greeting cards with eco-friendly messaging, which is perfect because I've been buying housewarming gifts here! In my experience, all of these items have been the cheaper than Amazon and the bulk store in West Seattle. I've also taken my styrofoam here for recycling -- free for Recology customers or $4 for a shopping bag full.

Great service, and competitive prices. They provide internet service, mobile service, and mobile…read morephones+accessories here. Small store but often busy with customers in and out.