Recently coordinated a work reception at the Beechwood and can't say enough good things about the…read morespace. The venue was incredible and perfect for about 45-50 guests. It blended a nice mix of modern but also historic with the old church on display in the function room. The staff who worked with our team were excellent and very responsive leading up to the program and day of. Only downside was the catering wasn't as great as I had hoped.. still got the job done but was hoping for a bit more with the quality and display. Would definitely recommend this as an event space for functions or business meetings.

This is the first five star review in over 3 years and it feels great to recognize it…read more Every aspect of the accommodations are five stars.

I have to say I was pretty impressed by our stay here…read more We were just in town for the night to visit some friends while we were doing some other shit in the area. GF and I were arriving separately and they were easily able to accommodate her arriving before I and checking in even though I made the reservation. They have what I assume is free parking, unless it was baked into the bill somewhere, which I didn't automatically expect. The location is pretty good, right at the end of Shrewsbury street and within a few minute walk of restaurants and Wormtown. The room was really big and had a kitchenette which was fucking adorable. The bathroom was lovely. The bed was comfortable. The view was pretty good too. I thought I heard footsteps at one point in the morning coming from the room above but I could have been dreaming. Nothing ear plugs didn't fix. I would definitely stay here again.

husband and i stayed here on 9/23/2025 for a sleep token concert at the dcu center. we loved how…read moreclose of a walk it was so we left our car there for the concert. would've been a 5 star stay because the whole hotel was clean and lovely but the person at the desk might've had a rough start to his shift and was kind of rude when we got there when i asked about our digital key because i hadn't received it, we weren't mean to him about it so the attitude was unnecessary. and got unnecessary attitude over giving the breakfast attendant a rotten orange to throw out

The room itself was clean and the bed was comfortable, which made it easy to rest after a long day…read more The location is also convenient, especially if you're visiting downtown Worcester, since most places are just a short drive away. However, I did run into a few issues during my stay. the room was generally clean, a few small details felt overlooked, like slower-than-expected Wi-Fi and some noise from nearby rooms that made it harder to fully relax at night.

Let's get our scream and psycho on! Let's hear it for Scream…read moreConn 2025! Where are my Ice Nine Kills Fans We have arrived! We are here to check in and parking is across the street from the hotel. You can park in front of the hotel while you check in and grab a few bags. It's highly recommended that you park then go to the room after check in . The hotel had the lobby decorated for the Scream Conn event. You can take your picture and use different props for that terrifying scene that you will need to remember this epic moment always. The room was a double standard room with two beds. It was clean and comfortable. The room will accommodate what you need for the convention . As a bonus this hotel and most of the rooms could use a redo and make over. For what we need it's perfect. It's a nice comfortable place to sleep that has a place to shower and is close to the venue. One does not worry about their safety either. It's super quiet . The beds snuggle you down and hold you as you drift to dreamland. Take my hand as we go through our journey and wind down for the day . Tomorrow is another day of screams and terrifying thoughts at the convention . Go to sleep and enjoy your nightmares until the morning comes. No matter what happens for your tomorrow we are going forward. This hotel can accommodate what you need for your stay . Is it a convention? Perhaps a business trip? You can trust this hotel and the staff that were genuinely kind to make your stay epic. Sweet dreams of terror as we begin another day of hope and love at the Scream Conn 2025 tomorrow together. Thanks to the hotel for making the lobby spooky and fun for this amazing convention.

The worst booking experience I have ever had ...charged full price and no refund for…read morecancelling...don't use their online booking service be sure to use expedia or a reputable company that has protections if you have to Cancel. The hotel front desk refused to credit me and said I had to call the booking company. Its called Guest Reservations and their cancellation policy is not to refund your money.

I read a lot of 1 star reviews about this property....but found it pretty standard. For the price…read morein this area, its a good deal. The property looks well maintained, but a bit scuffed. Our room had newer looking carpet and fresh paint. Clean and fairly large room with comfortable bedding, crisp sheets. The towels were white and new if not the biggest, fluffiest I've ever had. Breakfast was motel standard, except for an amazingly large (5) kinds of bread and bagels to toast up. The muffins were good, too. Alas, no waffle maker! Plenty of tables in the lobby area. Staff were friendly and very accomadating. Limited parking in front, but a giant parking area in back with good access.

This Hampton hits the trifecta offering excellent beds, spacious rooms and huge bathrooms that…read moredon't make you feel like you're jumping a boxcar to the nearest hobo convention. The friendly, professional staff doesn't hurt either. They also tickled my funny bone having family scion Paris Hilton promoting Hampton on their in-room television. As if she would be caught dead here. Five easy stars.

My family and I stayed here over Thanksgiving, one of the busiest times of the year. The hotel was…read morefully booked, but we had a decent experience overall. The place isn't fancy, but it's clean and had the basics we needed. However, there's one big issue that left a sour taste. My husband accidentally left his AirPods in our room when we checked out. We realized it after flying back to Atlanta, so I called the hotel right away. I was told they hadn't shown up in lost and found, and despite my request for them to check the room, I was repeatedly brushed off. After a few calls and escalating the issue, a manager finally got involved, only to say they still couldn't find them. Here's the thing: it wasn't until I mentioned I could track the AirPods' location, make them play a sound, and was about to send someone to the hotel that they suddenly "found" them. It took three days of constant calling just to get a straight answer, which was exhausting. If the manager had shown a little more concern or actually followed through on my first request, all of this could've been avoided. I can't stand dishonesty, and this experience felt like a runaround I wouldn't wish on anyone.

Recently stayed at this location and had a terrible experience due to the lack of hospitality,…read morecustomer service and overall lack of courtesy due to the GM - Dawn Ryan. Have stayed here many times before on work trips and have never experienced the level of disrespect over the past few days during my stay (which felt targeted due to my ethnicity). Please be mindful of providing your credit card number over the phone. As I was checking in, there were SEVERAL invoices with customers (full) credit card numbers in plain sight of patrons checking in. Made mention, and the GM seemed annoyed that I questioned her on it. She simply turned the invoices around, which still were located in an area where breech could occur. Will be filing a formal complaint. Guests be 'ware!

Pros - Room 401 was very clean…read moreSoft mattress Nice gym room decent sized Hd tv in room for gaming. free snacks,coffee & lemonade in the lobby. Breakfast was above average (imo) Cons - The AC unit was as loud as a lawn mower The pillows were horrible Slow drain in the bathtub - standing water. No fan in the bathroom - 4 grown adults carb-loading and a bathroom with no fan = An odorific experience and some good laughs.Dear God it was bad. Overall an ok hotel.

Of all the Worcester hotels I visited seeing my family, by far the best. Simple but everything is…read moreclean updated and they couldn't do enough. Breakfast was there but if you want over the top eat out. Gym is on fire, amenities amazing and cost you can't beat. Nice job staff .

"I highly recommend this place for its nice, clean, and contemporary look. It's conveniently…read morelocated near many great dining options. However, I did find a stain on the bedding, so they could improve their thoroughness in cleaning.

The staff is very, very accommodating. Jill is the GM and made our welcome pleasant. Marriott…read morepulled through in allowing me to use one of my room upgrades. I had reserved 3 rooms. Arrived the day before thanksgiving shortly after noon. Jill was having a staff thanksgiving luncheon. She left her plate to attend to our check in. Awesome!! The hotel was immaculate. The only disappointment was the breakfast offerings for the two days we tried to eat there. Understandable that one morning was thanksgiving but not understanding why it was not better the next morning. My compliments go to Jill and her staff who were very helpful: Maddie Anastasia Debbie Makala Will return when in the Worcester MA again.

I am writing this for the second time, they were anything but professional, they didn't know…read morecustomer service, they didn't make eye contact, the maids pretend they can't speak English but do a great job if you take a towel. RUDE, inconsiderate, AC didn't work then dishwasher, then one puppy one small accident they were sick of me reporting them to corporate so two days before they were having their staff Thanksgiving dinner, they were giving me 12 hours to move. I am 63 with two small dogs and was burned out of my home. Without warning because being called out for less than customer service. PET people they leave debree on the floor that could cause your animal to end up at the vet BE CAREFUL. Where are all my write ups about my horrible experience, they allowed to remove them. The place is trash and so are the smoking employees yelling and waking you up at 4:30 AM.

Booked for this week for a funeral we are attending and found out we would not be needing the room…read morebut the hotel says they cannot give credit or refund despite this beyond 72 hours from check in. They opened a ticket and say it will not be resolved until another 3-5 business days, when we are supposed to be in town for this funeral in 3 days, leaving us in a situation that should not be in light of the circumstances. I've stayed at Marriotts before on the west coast that have been great, so this is very disappointing for a Marriott.

This is my story from this hotel. Don't trust mailing a package to a hotel.... story time:…read more 3 boxes of books shipped and arrived a WEEK AGO to the Marriott in Worcester. Last night ...no books could be found. Today... no books could be found. I'm trying to handle this while leading a Roadshow in Oxford, Mass. The Curriculum and Instruction Director drove our hotel and found 2 of our books randomly on file cabinet. She brought them back. Magically, in about an hour, the hotel called me having found our books. ... well 2 boxes worth. I requested that they drive the books over to us. They said, we can at 3. To which I said, well, the event is over at 3. She hymned and hawed. And so... I mention: OPENING MY PACKAGES IS A FEDERAL OFFENSE. Audible gasp. She brought the books over shortly there after ... "sorry about that "