1. Rainbow Grooming Company

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    Aurora, CO

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    Rainbow Grooming Company

    3.5 (15 reviews)
    Open • Open 24 hours

    Services - Rainbow Grooming Company

    Bath and groom only

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    Her still texting me after I picked Althea up 30 minutes prior.
    Andrea M.

    This company has a woman named Kerry working for them, who disregarded my dogs paw webbing being cut, suggested anxiety medicine for my girl who's been getting groomed regularly for 5 years, 1 year by your company specifically + didn't want to groom her after shaving her body, & didn't even do what she was supposed to do in regards to the normal groom. My dogs look terrible. Recognized my one dog had a sensory disorder and was feeding off of her reaction to the clippers going off, she kept jumping back and Kerry seemed to find this funny. Then proceeds to recommend anxiety medication, says we don't "need to jump into sedatives". Said she was giving my dog a break for an hour and a half to groom my other dog; when I went downstairs to check on Althea to see what was going on, I opened the van door just barely since Kerry didn't want to, & noticed my girl SHAKING with fear (something I've never seen her do) and sweating through her coat .. it's 20 degrees out. What the heck is going on in this van? Also want to add, after I had picked Althea up from the truck with her botched haircut in which only her body was shaved, your groomer felt it was appropriate to text me a lengthy essay about how anxiety meds are helpful.. she does not need them- she was supposed to be working on my other dog ... but felt it was appropriate to still continue messaging me about "suggestions". Just simply do the groom you're here to do. I don't need suggestions. Do your job. She did not use the calming cap prior groomers have used for my girl. It is even noted to use this. She did not, instead she had Althea up on the table as any other normal groomer has a dog up there. She could've easily hurt herself simply from the miscare here. Thank goodness my fiancé was nice enough to go downstairs and basically do her job for an hour to assist with having her finished. The groomer did not want to finish my little 10 lb Maltese/cocker spaniel mutt, instead she said it's "best we leave her in her comfort zone" - to which my fiancé replied he is her comfort zone and remained with her the entire session. She sent my boy back upstairs GUSHING blood from his PAW WEBBING, not his nail, and disregarded it. Leaving my entire living room and bathroom floors covered in blood. Said "worst things have happened during grooms" I'm absolutely astonished you have someone like this person working for your company. Actually insanity. The company texted me saying someone would reach out to me as it was after hours when all of this occurred. It is now 9:30 am on 1/24/25 Friday - nobody has contacted me. What are your business hours? General hours are 8-5, or 9-6. What are yours? I called last night at 4:50 pm and 5:15 pm, as well as my fiancé and nobody answered us. Google states 24 hours & you have no transparency. So you're just okay with your groomer doing this to animals, who do we contact when this happens? If anyone's reading this, & you prefer to use this company - use Dayna, Ali or Rebecca. They actually care about your fur baby. Otherwise, do not use them. I am disgusted to say the least that this is how "Colorado's top premier grooming company" chooses to do business. Just an FYI, we have given this company well over $300 / per grooming session, and have had about 5-6 sessions over the year. To which nobody has done this. Kerry is significantly damaging to your company. You can comp the groom all you want, it's the mere fact you have someone who doesn't care working under your ownership when you have plenty of other awesome groomers. One bad groomer will definitely do it for ya.

    I've used rainbow groomers twice now and couldn't be happier! My golden retriever and mini-Aussie love them and they both seemed less anxious. The groomer arrived ahead of schedule and provided thorough feedback the entire time. Great customer and dog service! They also provided fun bandannas both times. It just happened to be pride month this grooming so they'll be rockin' em all month long. Highly recommend!

    Text message conversation between Rainbow Grooming
    Deborah M.

    Beware of this mobile groomer! At first, they appear to be so kind and too good to be true. Guess what? It's definitely too good to be true. They try to rip you off by adding services you did not ask for, like keratin for instance. Then when confronted, they can't explain why they didn't ask us before and still want to charge us. They charged us a "Senior dog" fee just because of her age! She doesn't have any health issues and shouldn't be charged because she is 11 years old. They continued to try to be condescending and imply I couldn't afford their cost and that I should go to a shop, which isn't the case. My issue is that their charges need to be legit and not charge just because my dog is older. She is perfectly healthy and doesn't need anything extra. Mockingly, they sent a review to rate them, which was not even a real link or anything. Stay away! The worst customer service I have ever experienced. Oh and they don't even ask for proof of paperwork (rabies) for your dogs... not legit at all.

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    4 years ago

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    6 days ago

    Rescheduled multiple times after confirming. Then just decided today doesn't work for them. Very rude and unprofessiona.

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    2 months ago

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    1 year ago

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    7 months ago

    Kaylee has been doing our cats' nails for over 3 years and does a great job! Super sweet and super communicative.

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    1 year ago

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    3 years ago

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    Don G.

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    4 years ago

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    3 years ago

    Rainbow groomers do an excellent job grooming my dog. Very happy with the quality of their groomers.

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    4 years ago

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    3 years ago

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    Review Highlights - Rainbow Grooming Company

    “He is minibernedoodle and Kaylee took great care of him, was communicative and quick.”

    Mentioned in 2 reviews

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    Luke & Company Fine Pet Supply & Outfitter

    Luke & Company Fine Pet Supply & Outfitter

    (114 reviews)

    Southwest

    I won't be recommending this place. I'm incredibly disappointed by the way my final interaction…read morewith Luke & Company was handled. My dog, Buddy, had been groomed by Valerie at Luke & Company for more than four years. Valerie knew Buddy well, and for years I trusted her to care for him. Sadly, Buddy was recently diagnosed with cancer and passed away just a week ago. It took me some time to finally work up the nerve to call Luke & Co. because I wanted Valerie to know that Buddy had passed. When I called, I was shocked to be told that they could not find any record of Buddy or me as clients after more than four years of nail trimming appointments. I asked for Valerie and was told she wasn't available, so I left a message for her to call me back. The next day, I didn't receive a response so I called again. During that conversation, I was told by the manager, Annie, that I was "not a good fit" for Luke & Co. anymore. (WHAT) Considering why I was calling, that response was incredibly hurtful. My dog had died. There was no future grooming relationship to end. I wasn't calling to make an appointment or ask for anything from the business. I was trying to tell the person who had groomed and cared for Buddy for four years that he was gone. I also struggle to understand how there was supposedly no record of us being clients, yet I could simultaneously be told that I was no longer a good fit for them. I understand that businesses have the right to decide who they want as clients. But after four years of bringing Buddy here, I expected some basic respect and understanding, and I received a door slammed in my face. I simply hoped that after four years, someone might acknowledge some basic compassion and I know Valerie cared about Buddy. (I wouldn't be surprised if they still didn't tell her). Whatever positive experiences I had over those four years with Valerie are unfortunately overshadowed by how I was treated at the very end. Being made to feel dismissed by a business that had cared for him for years made an already painful situation worse.

    Love the self-serve dog washing rooms. Love the tiered…read morepricing options and that the rooms are private. Felt like I was well equipped because I watched a few dog groomer videos beforehand so recommend doing a little research before jumping in. Some items to figure out in advance: How to coax your dog into washing station and how they will exit SAFELY! How to properly wash a dog. How to use the air dryer and not traumatize your dog.

    Rainbow Grooming Company - groomer - Updated October 2026

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