One of the Worst Customer Service Experiences I've Ever Had…read moreIf I could give Sparkletts zero stars, I would. Their service is consistently late, and customer support is completely useless--rude, unhelpful, and incapable of resolving even basic issues. What's worse is their shady billing practices. I canceled my account over a month ago, yet they're still charging my credit card for water deliveries that never happened. Yes--charging for deliveries that didn't even occur. That's not just poor service; that's fraud. It honestly feels like this company is circling the drain and resorting to unethical tactics to stay afloat. I've had enough. Save yourself the stress and go with literally any other water delivery service.

This is the worst water service I have ever encountered. Multiple delays and poor service make it…read moreunbearable. I highly advise against using them.

I will not get my water anywhere but Water Inn. They Clean your bottles and great tasting. The…read moreowner is so nice and friendly and he always takes my water out for me and puts in car. And his employees do too. I highly recommend doing business here. I drive from Allen to go here. A+++

Interesting place, awesome water. Tucked in a strip mall in east Plano, it's really random…read more However they have great prices for delicious 9.2 ph alkaline water. You can also get a bag of peanuts, a souvenir ukulele, a Mexican soccer hat, or coconut water. I'll be back, for sure.

They screwed me AGAIN! On 09/25 I received an email stating…read morethat my delivery was scheduled for 09/29 and that I could go online to skip. I went online and got a message saying I couldn't skip until 6pm on 09/26. When I went BACK online to do so, my delivery date had changed to 09/27 and now I'm UNABLE TO SKIP. This is WITHOUT A DOUBT the WORST company I've ever dealt with. Do NOT sign up.

WORST COMPANY AND CUSTOMER SERVICE EVER!…read more If I could give 0 or negative stars I would. I've been waiting for almost 2 weeks for them to replace the water dispenser I'm renting from them because I had issues with the machine and the water tasting like burnt chemicals and plastic. After spending upwards of 6+ hours on hold, waiting for a call back and getting hung up on TWICE after my scheduled and confirmed appointment for this past Monday (6/30) never occurred I was finally able to speak with someone who saw that - during the 6+ hours I'd been waiting - my scheduled appointment had been pushed out 2 more times without any notice! I was GUARANTEED that I would be receiving the replacement dispenser and water today (7/2) - I just saw that they've pushed my delivery out to tomorrow!!! I've had to go out of pocket to BUY WATER FOR ALMOST 2 WEEKS BECAUSE I'M NOT ABLE TO DRINK WHAT WAS PROVIDED OR USE MY CURRENT DISPENSER! I even requested to cancel and was told I'm "not allowed to cancel". I was also told that I'm not able to get a refund for the defective water and I was stuck with that nearly $20 charge. WHAT AN ABSOLUTE SCAM!!!

If you do not mind, self-serve, ice and water machines in the middle of a parking lot twice the ice…read moreis a pretty good way to go. What I like about him if you can pull up with your cooler in your car And put your ice directly into your cooler. It's quick it's easy and it's ice made with purified water right on the spot. They offer purified water for sale for only $1.50 for 5 gallons. The price seems pretty good though I have never tried it before so I cannot personally speak for that, only their ice.

Convenient when having large gatherings and lots of ice is a necessity. Especially since most…read moregrocery stores only carry small bags of ice.

Super knowledgeable family owned business. I got to meet one of the owners and he was extremely…read morehelpful in explaining the importance of good water and how all water is not the same! He gave me samples of water and I could really taste the difference!! The water tastes great!! (Premium + was my favorite) They have magnesium water!! Super good for the body!! They even have other water accessories like, water bottles, minerals to put into your water, shower heads, cute t-shirts etc!! The only Con is that they are kind of far from my house, but they can Deliver ! Love this local water store. Great service! Customer for life!

Hello Yelp Family:…read more My name is Ira M. (aka I. Lee) and I have been a customer of "Water Tree Life" for over a year and half. Let me state that "Water Tree Life" Little Elm TX is phenomenal! This place is family owned and they make you feel like a family member. Each time I go, I really enjoy the atmosphere, the cleanliness, great aroma, and conversations with the staff members which makes the atmosphere feel comfortable like you're visiting a barber shop or beauty shop that you frequent often. The staff members are all incredible. Each member always greet you, making you feel welcomed and they are very helpful. They never hesitate with helping take your jugs of water to your vehicle which makes the experience above and beyond outstanding. Plus, they have discounts as you continue to visit. The alkaline water is delicious and the staff members are knowledgeable about what they are providing their customers, whether it's about the water, or products. I always have a wonderful experience and I HIGHLY recommend this business to everyone! Needles to say, I'll definitely be back!

The water in North Texas leaves something to be desired--kind of like that mystery casserole at a…read morepotluck. There were times when my water tasted or smelled less than healthy, so it was only natural to evolve into a water purification enthusiast. My wife and I conducted such extensive research on water purification systems that we practically earned honorary PhDs in the subject. After all our efforts, we confidently chose Puragain for a multitude of reasons, including the fact that it's a whole-house system that delivers clean water to every faucet. It's like having a personal hydration station at home! And then there's the RO system under the kitchen sink, which gives us bottled-quality drinking water that's better than anything you can buy in stores. Our installation was carried out by a gentleman named Eldridge Richardson. I could rave for hours about how empathetic, intelligent, and businesslike he was. Eldridge truly made the experience easy and simplified. His knowledge of the product further solidified our choice of Puragain as our purification system. Since installing the system in our home, our water is incredible, and we haven't had any issues. We even get text messages during freezes to ensure we take the proper precautions, and the communication is seamless. I trust Puragain to be there should any issues arise. I've had nothing but a solid gold experience with Puragain and would recommend them to anyone looking to install a whole-house system.

I feel like I'm in the twilight zone with this situation. I…read moremove into a brand new custom home and hire a supposed "professional" company to come in and provide a service and this is how I'm treated! It has been since April of 2024 that my home has not been completed, from the damages this company has created. I've contacted Don, John, Yeshua, Tina, and I still have all the text, voicemails of the bs they tell me that they are going to get it handled and nothing ever happens. I have stress over this situation almost daily and the anxiety I have every time I hear water running in my house I think it's something leaking. Along with not getting the customer service that I was promised, my system has leaked and created more damages and I've had water spots since the system was put in. No one ever came to assess any of this and the company Paul Davis that is waiting to fix the damages that have been done to my home cannot get a hold of Puragain to start. I have even set up an appointment and waited for the technician to show up and no one even came. My husband and I both work hard to have what we have and for this company to come in and damage my new home and ghost me, I JUST WANT MY HOUSE FIXED. I DID NOT ASK FOR THIS.