Rain defense did my apartment's roofing. Unfortunately for me my apartment's building was quite old and due to that my apartment was affected a couple times during the process of getting the new roof. My apartment manager and insurance were useless when helping me out but Scott, the owner listened and explained what went wrong. I was upset about some damage that we had, and unable to get help from my renters insurance or my apartment manager. Scott went out of his way to make things right for us. Thank you for being attentive, everything is just as it was before. Thank you Scott. read more

They start working in my neighborhood and they are nice people.Its first time I see that construction people clean common area after they finished there day.Way to go read more

This is my personal opinion and I don't trust this company. You need to double, triple check their billing, especially the time/hours they charge you. Be careful of the "travel" time they put on the invoice. They're supposed to fix the roof leak (there's definitely a roof leak) but they will say that they didn't find any leak. Then, of course, you will have to call them back next time it leaks, and then "they find" the leak. If they only did their job the first time, we wouldn't have to pay for their second visit. That's how they make money. And when you question their charges, they all get defensive like the customers don't have the right to do that. Instead of helping their customers willingly, they make it sound like they're doing you a favor. Give your business to other companies that are worth your money and time and more trustworthy. read more

I am either the luckiest man on Earth, or this is the best business in the world. We called them out for a leak on our roof just a day before we had that rain storm of 5 inches or so. By shear luck or because they are the best company in the world, they were able to come out and fix it in less than a day. Saving our ceiling and possibly our wood floor. Thank you Rain Defense for your quick response. You have saved our family a lot of money and headaches. Thomas and Eve Williams read more

Adriano and his team are incredible! We had an urgent roof change and he was able to start on our roof immediately, while other companies weren't able to accommodate us until two months out. They went above and beyond and finished they job in just 4 days! We're extremely happy with how the roof turned out! I highly recommend them to anyone who's looking for a roof replacement! read more

Rain Defense - The process of our roof being replaced - Roofing Near Me - Hayward, California

Rain Defense is responsible for sealing all exterior surfaces of our 20-unit building in San Francisco. Mike and his team do a great job and stand behind their work. A+ read more

We had a leak issue and talking to Mike through a video call on the phone helped us to quickly identify and fix the leak. Also, Rain Defense has been fixing issues on our house for a while now. They documented every previous work which was great to help eliminate these items that's have already been addressed through past work. read more

Adriano and team were very knowledgeable and skilled with all things roofing. From the estimate to project completion, they were informative of what needed to be done and did it in a timely and professional manner. Thank you Rain Defense! read more

True professionals with a fast response time! I had a mid-size roof project and most other contractors did not not even want to entertain a sub $10,000 project. The ones that did had a wait time of 2 months. Fortunately I found Rain Defense. They sent a team of two within a week to my house in Danville. The leak was identified and fixed in a few hours. Moreover, their prices were the most reasonable in the market. I will be using them for all kinds of projects- small, mid or large- going forward. Call Adriano and he will take care of your roofing or general contracting needs! It's really nice to see an honest business run by good and competent people. read more

Do not trust them. They suggested spending almost $20,000 for one small window leak by changing all windows even though they weren't leaking, instead of just sealing the windows with caulk or New flashing. They didn't even bother to propose a more efficient and economical method. Even after spending $20,000, they will only warranty their work for three years. Many other companies provide a 10 year warranty, and window companies provide a 20+ year warranty. I don't know how these guys stay in business. I got another bid from someone else and he fixed everything for $500 versus $20,000. read more

I recently had a problem with the roof leaking in my Mom's house but neither of us know anything about roofing. My co-worker referred me to Rain Defense saying how they had made the whole process very simple and even went out of their way to get the job done. I have never had to deal with something like this before so i called and explained my problem as well as I could. The guy I spoke to (Adam) was very friendly and really knew his stuff! He said I needed to authorize a "Not To Exceed" contract for $1,000. I'm a girl, so i always worry about being taken advantage of but my co-worker said I could trust them.. so I signed it. As it turns out, the problem was easier to fix than they thought and they only charged me $620 bucks!!! Yayy!! Thanks Adam for really helping me and not overcharging me!! xoxo read more

Highly recommend this company. I have been in the Real Estate business for over 17 years...Rain Defense is my go to roofing vendor. I have used several different firms in the past but time and again I come back to using them. They are responsive, trustworthy and take pride in the work that they do...what else can you ask for in a vendor. Without hesitation I am recommending this company. read more

We have nothing but great things to say about Rain Defense. From my first phone call to Rain Defense, I was helped by a human, not an answering machine. Within 5 minutes of my initial phone call, I was on the phone with Mike (Owner)! Mike took my numerous phone calls and answered my questions and followup emails with questions. He was always super helpful, responsive and patient with us. When we finally decided to contract with Rain Defense to replace our roof, they made it possible for a team to come out the next day! When the team came to our house to do the roof, they were punctual, professional and super clean and courteous. Jose, from the team kept us posted of the copping that we ended up adding to the roof, he texted, called and emailed me to let us know when we could expect them. All in all, we are very happy with our new roof, HUGE thank you to Rain Defense, Mike and the team!! read more

Reliable, great communication, very efficient, extremely tidy/ organized, Professional, ***HONEST*** HIGHLY RECOMMEND!!! read more

Rain Defense has been a huge help at my building on Polk Street! They are my GO-TO for any leaking issues -- They are extremely organized and attentive -- They work with many buildings in SF and are always beyond helpful with any situation thrown their way! I would **highly** recommend working with Rain Defense :) -- Sara read more

I chose to go with Rain Defense based on their stellar reviews and they were nothing short of spectacular with the level of service and professionalism they provide! I work with a property management company in the east bay and needed a roofing vendor for a commercial property we manage in Alameda. ALL of the previous companies I attempted to work with were quite unreliable and unprofessional from the very beginning. This lead to frustration and impatience especially when we needed a prompt and timely response when a active business is operating with a leak in the rain season. Rain Defense executed and delivered the next day from my service request! They repaired the leak and was very transparent with the findings and recommendations. They were also very prompt with all my requests and kept me informed throughout the entire process. Experience and knowledge are two characteristics that this company exemplifies and I highly recommend them for anyone looking for a roofing company. Stop wasting time and looking around for other companies--Go with Rain Defense! You won't be disappointed =) read more

My partner and I had a wonderful experience with Rain Defense. We purchased our first home knowing there was an issue with our roof. Unfortantely the first day we moved in we noticed a leak after a night of rain. Rain Defense came to our rescue and replaced our entire roof in 4-Days. Adriano and his team were very responsive, professional, and efficient throughout the process. Their price to replace the roof was very reasonable compared to other bids we received. They even fixed a few issues with our gutters that were not included in the bid. I recommend this company to anyone in the East Bay/Walnut Creek area. Thank you Rain Defense! read more

When it rains you do need defense against leaks, and Mike and his team are the ones to go with. Had a leak, that was dripping into our kitchen, called Rain Defense and Mike sent out a crew that was clean, neat and got the job done right the first time. Thanks Ron and Leah read more

We began working with Mike and Rain Defense several years ago for a commercial kitchen floor project that we needed to water proof before laying down tile. The job turned out great and made subsequent work that much easier. His crew were great, courteous, and efficient. We used them again for some concrete steps refinishing and some roofing maintenance work on our church building and the experience was just as it had been previously. They took the time to match the color to what we wanted and show us examples of the how it would turnout so we could all be on the same page. The work was done to an exceptional level and the crew was efficient and courteous - willing to work around our schedule as we needed building access throughout the week. Mike wants the job done right and will stand by his work. I will use him for all future roofing and waterproofing work and am more than confident in recommending him and his company. read more

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Did not call back, promise to call back the next day. I called back a week later they told me they were too busy to take new customers. Sounds like a great opportunity for them to hire a few more people. read more

Do not under any circumstances employ these people. They failed to manage a simple re-roofing job. First they installed the wrong material. Their attempts to fix the error only made the problem worse. My yard ended up covered with flakes of their roof coating. More of it ended up in the gutters in front of the house. Their sheet metal work was shoddy. I could not communicate with anyone on site since they spoke no english. . I had to climb up on the roof regularly to inspect their work. Supervision is not the customer's job. To make matters worse, the owner is rude and unapologetic. I'm inclined to sympathetic since I've worked in construction, but these people, particularly the owner, should be avoided. read more

Rain Defense is great. We had a roof leak and when called for repairs they send a crew right away to take care of the needed roof repairs.

They showed up 15 minutes late, and then asked for me to agree to pay for that extra 15 minutes when they were traveling. The guy on the phone told me it would be a minimum $280. for one hour for two men and materials but my hour was was a quarter over. I tried to talk to them and they would not budge. I tried to confirm what they were going to do and they could not agree that they could clean the gutters. They did not think they had new rain spouts. I wish I had called others, and not wasted my time on them. read more

IT's now been 15 months, and all of a sudden out of nowhere I get email from Brian Davids "Sr. Estimator" that he's out of the office....who the hell cares, I never Contacted him...still the same old IDIOTS, totally confused, running this company....What a joke and a whole crew of BUFFOONS. BE CAREFUL!! read more

I have used Rain defense once before and because of product issues we had some problems. Mike came back to the house and made it good We so appreciated his help with the problem. I also used him to pinpoint a leak in the room below the deck. He sent out his foreman Gelber who diagnosed the problem and with his crew, corrected the problem and put on a new deck. The entire crew cleaned up every night, moved all the furniture and kept me aware of what was happening every step of the way. Without a doubt I will use Rain Defense for any water problems. Mike also followed up after the job was done and made sure I was satisfied. I work full time and dealing with a company you can trust, stays on deadline and shows up everyday was great. read more

They are amazing to work with! I have done many projects with them from small roof leaks to full new roofs. They are organized, extremely responsive and always keep me in the loop. I would highly recommend them for any roofing or waterproofing job!! read more

Called Rain Defense to deal with a nightmare scenario up on our roof in Berkeley. We have a cell site on our roof owned by a major carrier starting with the letter "A", and they did a terrible install recently. The site platform leaked from day one of their most recent cell site cabinet "upgrade". Mike at Rain Defense came out and really took the bull by the horns. He not only worked to correct the problem - which required renting a crane and having a full crew up there for several days, waterproofing under the cell cabinets and improving the roof tie-ins - but he worked directly with the carrier and their subcontractors. He also kept my tenant down below informed as to what was going on - and calm - and that was a great relief to me as landlord (...nothing worse than an upset tenant that's getting rained on). He kept them dry during the entire process, and dealt with a lot of red tape on the other end involving the temporary shut-down of a major cell site so that the cabinets could be lifted. When it came time to get reimbursed for damages, he was very firm with the carrier and in no uncertain terms, made it clear they needed to reimburse us for 100% of the damage they had caused due to lousy waterproofing practices during the site upgrade. They paid without any argument. Rain Defense is my vendor for all roof repairs from now on. 5-stars. read more

I've used Rain Defense on multiple roofing projects over multiple buildings in San Francisco and have always come to see that they went above and beyond in their work. Communication is always their main priority and they take pride in their work (rightfully so!). I will continue to use them as my go to roof/leak specialist as long as I'm in the Bay Area! read more

July 2016 - Rain Defense completed an extensive 5 month project of our roof and roof terrace. My background is in Project Management & have years of experience working with various trades/vendors. I'm demanding and have high expectations. Rain Defense excelled in all areas such as: job analysis, problem solving, design expertise, site protection, execution of all aspects of the project and quality work standards. The Rain Defense team was professional, competent, always prompt, exhibited excellent time management, cleaned job site every day, effective communicators and simply a pleasure to work with. Special shout outs to: Owner, Mike Terry for imaginative solutions for the project - Job Supervisor, Gelber Ramirez for excellent management - Carpenter, Luis Ramirez for attention to detail and pride in work. I would use them again in a heartbeat and recommend highly without reservation. read more

Mike and Rain Defense installed a new, waterproof deck for us about 2 years ago, and did a great job, created a beautiful deck for us. I recently noticed some minor surface marks at the flashing edge of the deck, called Mike who came out with the West Coast rep, assured me that there was no potential leak issue, offered to grind out and re-coat the area if we wished, and in short left me feeling 100% assured that I made the right decision to go with Rain Defense. I think Mike and Rain Defense are top flight and excellent go to professionals who have proved they stand by their product. I highly recommend them, once again. read more

I wanted to compliment Mike and his team on their workmanship and guidance on roofing systems. They certainly have industry experience and a skilled team to execute. I would recommend their services. They recommended a system that covered our new property and knew why it was the best. Their workmanship is excellent. Jim Kelly VP Operations Wrightspeed read more

Rain Defense is undeniably the most professional company I have worked with. From beginning to end, they stand behind their work and seem to truly care that their job meets your highest expectations. Adam and Gelber were consummately helpful and attentive, patiently addressing my many questions and concerns about this complicated job. The team's attention to detail was fantastic. Re-roofing is an expensive project, and knowing you can count on the company you choose to do the BEST job possible makes Rain Defense worth every penny! read more

Mike, Gelber and the crew are hard working, honest and do very high quality work. Mike works hard to make sure you as a prospective customer are happy with the scope of work and costs. Once the contract is signed, he hands the project over to Gelber and his crew onsite. It's all very transparent which allows you the customer to clarify anything if needed. We hired Mike and his Rain Defense team twice. First to waterproof stairs and a rooftop deck that were poorly waterproofed by the previous owners. Second, to apply an elastomeric coating to the side of the house that gets the most rain, as well as repaint window trim, fascia boards and metalwork that needed attention. In both cases they worked quickly, and to a very high quality. Despite some unexpected problems (the previous "waterproofing" coating had to be removed before they could begin), they still stayed on schedule. Making our house waterproof has been a frustrating 3 year journey. We were glad to have a clearly superior product applied to the horizontal surfaces. To make sure that no water seeped through the stucco under the new coating, we took great confidence in Rain Defense's expertise in waterproofing to waterproof the vertical surfaces as well. They did a great job! Painting external metal work and trim (fascia boards, windows), they went beyond the call of duty. They cut railings off, painted them elsewhere onsite and then re-welded them in place, saving existing landscaping from being damaged or destroyed. Long story short, they know what they're talking about, they do great work and they stand behind it. The most important thing for Mike is a happy customer. We definitely are. read more

There was a leak in the deck outside our living room on a 4-story condominium in San Francisco. Of the proposals received, we went with Rain Defense since they appeared to have the most experience in situations like ours, had excellent references, gave a very detailed & professional estimate, were well know to our Homeowners Association. Rain Defense completed the job just as they said -- on schedule and per the estimate. The crew was reliable, hard-working, on-time, clean, and very accomodating. And they did an excellent job. read more

Good job. Reliable guys. If you need a roof fixing I can recommend this company. I had several quotes and although they weren't the cheapest I was impressed by their professionalism. No more leaks. Can't say more than that really. read more

Rain Defense is terrific to work with. Mike and his team are extremely knowledgeable and in my situation, were willing to discuss repair options openly and honestly offering degrees of repair that best suited my needs and budget. Work was performed on time, as described, and with excellent workmanship. Highly recommended! read more

The thing I like the most about these guys is they stand behind their work. They have done a few roofs with me and I appreciate their professionalism and initiative. read more

We used Rain Defense for a roof repair, roof and gutter maintenance and a ceramic flooring restoration for an external entryway in an historical building designed by Julia Morgan. Could not have been more pleased with the results as we have experienced less than satisfactory results on other work required to keep our aging church in a a good state of repair. read more

Rain Defense is my go to company for any water intrusion issues. I manage several apartment buildings in San Francisco and Rain Defense is always the contractor I call when I have a problem since I know they provide quality work. When they complete a job, I do not need to check it out - as I know it was done correctly. The team takes time to educate me on different options for repairs and explores alternate solutions to tough repairs. It is often hard to find reliable contractors, but Rain Defense is reliable, honest, and stands behind their work! There is no other company to call! read more

Working with Rain Defense has been tremendously rewarding! They've finished a roofing job for us that has addressed many years of band-aid treatments by other vendors. At least 15-18 inches of layers but their expert knowledge of the actual problem led to real solutions. The workers were organized, detailed and safety oriented. Professional solution required removing and replacing things in that area. Their artistry is evident in the stunning re-design that created a 180 degree seated view. Previously there had been no view unless you stood up to look over the parapet! The fence/gate/fence installation has perfectly matched gain running through each board from end to end. It's a work of art! Thank you for all your hard work. Definitely recommend Rain Defense!!! read more