I didn't post my first review here! January 24, 2025…read more If anyone is looking for roof replacement, we just had a great experience! For the last five years we have been trying to get "one more year" out of the roof. When the vendor who cleans our gutters said we had a roofing section down to bare wood we became mobilized. On December 26th, using Google reviews, we called the first roofer presenting, Pinnacle Exteriors, (they had 20 five-star reviews and was from the neighboring town) Chris was over within about two hours that same day, had taken photos and was able to show us where the issues existed. We considered other roofers, some even recommended by close friends, but Chris stood out with his no nonsense, can do, we can fit it in during a break in the weather over the next two weeks, approach. Other roofers didn't seem to want the job. Chris considers this time of year in many ways optimal to be installing a roof. When a clear weather day approached with a 40 degrees forecast, Chris let me know that was the day. On Jan 23, 2024, a crew of nine arrived and completed both house and garage roof replacements in one day (7:30 am to 5:00 pm). Chris and his entire crew are very professional, knowledgeable and very easy to communicate with. They are real craftsmen taking extra care in all their work. Even repairing some issues with our chimneys and gutters. Chris and his son Nick went into the attic and covered everything and then cleaned up after. They did a thorough clean up and also used a large rolling magnet to pick up all the nails. Chris came back the next day after the dumpster was removed to again do a magnet sweep of the driveway. This company is very detail oriented. We were extremely pleased with the result and the look of the roofs. We highly recommend Chris and his team to anyone looking to work with an honest hard-working group. I must say that this project, which manifested with much urgency during what we thought was the wrong time of year, got resolved with ease and grace, and a very competitive bid! https://pinnacleroofingma.com/ June 2, 2025 Hi Everyone, We had Chris back for some more work. Did you know, Chris is also a great carpenter! This year he was back for another big job and some smaller yet tedious jobs. We had him repair and cover all the exposed (and some rotted) exterior wood on our entire 1920 house. That included the wood window trim, soffits and trim around all the doors. It was a big job as we have a large multi family house. He replaced the house numbers, and also did some paint touch up. We also decided to have him replace four outside storm doors which also meant rewiring the doorbells or installing wireless doorbells. He also supplied and installed windows, including those hard to get to windows in the basement. He probably did more work that I don't even know about as he takes pride in his work and is meticulous. Friends that have spoken to me or read my review of his roof work, are also impressed. I feel like we hit the jackpot with Chris. He's a great guy, very honest and you can trust him. Treats your home like it was his own. Don't hesitate to get in touch with him as he books up quickly, yet somehow seems to juggle it all and makes everyone happy! https://pinnacleroofingma.com/

Great experience. Just moved into a new home. Inspector said to get the roof checked as it was…read moregetting up there in age. Chris responded to my inquiry right away, came over same day for an assessment, and was straight-up with me. Didn't try to upsell me, said my roof still has a few years left in it. Fixed a couple of minor issues he noticed and said call me in 5 years! If you're looking for efficiency and transparency, Chris is the guy.

We just had a great experience working with Eligio to replace an old asphalt driveway on the side…read moreof our house on a sloping retaining wall. Eligio proposed several materials and adjusted them in line with the specific features we were looking for. We wanted a surface that would be both stable under the specific conditions (directly up against the foundation of our house and next to the sloping retaining wall, but also more porous than the asphalt. Eligio and his crew did a meticulous job to make sure the ground was properly regraded to improve water flow away from the house while making the surface more porous (hence the wider spacing between the cobblestones. He also adapted the design so I could have some planting space between the wall and the cobble stone. We were impressed with the crew's diligence and efficiency. Given the particular challenges and materials we were looking for, I consider the price to have been very fair.

Excellent work, great communication; checked with me consistently throughout the project if…read moresomething was unclear & and made good recommendations, and kept me updated throughout every day's work. I'm very happy and will definitely be back if I have any more projects!

The Prostone team did a great job with our walkway, front and back patio, installed really nice…read morestone columns for the front and back landing, as well as the front landing. We initially only contacted them for the walkway, but they did such a great job, we decided to have them help us with the rest of the projects we had on our list as well. It was easy to communicate with Tom, his dad John, from the beginning all the way to the end. Everyone is courteous and responsible. They worked really hard, did a really nice job, and took away all the waste when they were done. We've had lots of compliments on the new walkway, the landings, and the columns from the neighbors. They would be our go-to stone / paving contractor, and we would certainly recommend them to our friends!

We contacted several contractors for a lot of masonry work - retaining wall repair (lots), concrete…read morewalk replacement, sealing the foundation wall from leaking and patching a small and budding sinkhole in our asphalt pavement. The team, led by John, did the job with great efficiency and expertise, finishing in just two days. Everything was thoroughly cleaned up and the finished work looks great. John and his guys did a terrific job all around and he also fed our little chipmunk population with peanuts! Talk about good customer service!

When it was time to rebuild our 125-year-old front porch, we had a heck of a time finding someone…read morewho would do the work. We ended up choosing Victor and we're very glad we did. Victor is very patient, cooperative and kind. I'm kind of a lot, and he did a great job of putting up with me. We experienced a number of setbacks and delays because I insisted on very specific materials for certain things, and he was right there with me the whole way, even when we ended up special-ordering shingles from halfway across the country. Victor's team are all highly skilled and take pride in their work. They demolished the old porch, removed all debris, and built us a brand new one. They fixed the siding the old one had messed up. They replaced the gutters with new ones. They patched up the newly-exposed part of the chimney. Every last detail. I also didn't have to hassle Victor to get a permit; he just did it. Which is such a baseline expectation it shouldn't make him stand out amongst his competition. Sadly, it very much does. Whenever you take on a home remodeling project like this, you have a picture in your mind of what you want. For this project, we had really specific ideas, a mix of old and new, materials and techniques. Which is normal. And it never turns out that way. Not once in all the renovation and rebuilding projects I've done over the years. Reality just doesn't live up to imagination. So I don't know how to put this in terms that will communicate how rare and remarkable it is. Our porch is exactly right. It is exactly what we wanted, and looks exactly how we imagined it. I don't think there's any possible stronger recommendation I can give than that. We couldn't be happier. And I am pretty sure that in another 125 years, whoever is living in this house is going to say, "Well, the place is showing some real wear, but at least the front porch is still in great shape."

Victor and his team were amazing. Start from the beginning, Victor is very easy to communicate with…read moreand also very cooperative. His team came on site at promised time and finished the project on time and with really good quality! Throughout the process, Victor is always responsive which is a huge plus to me. I will definitely hire them back!

I would absolutely recommend Steve and Stella Roofing Services. I have to say after the job they…read moredid today, I am not surprised seeing so many 5 star reviews about his work ethic and most importantly, his communication. When I decided it was time to replace my 40+ year-old roof after consulting with Steve, he told me truthfully that he would do everything he can as a local owner and a friendly neighbor (literally one street over) to help me in any way he could to take care of my need for a new roof under my financial limits. He made sure to address any potential issues, he assessed the inside attic space and made sure he didn't see any serious concerns before making any knee jerk assumptions like some do from a visual standpoint. Whether it be from the delivery of the shingles (which he communicated with me immediately to take care of a shipment error on the warehouse side before the job started) so that the job didn't start with the wrong shingle we selected !! His price was fair compared to a couple other companies who he competes against, because he truly wanted the business so he can continue to grow to compete against the other big name companies that upsell from a commissions perspective. Everything happened as he had scheduled. His team arrived in the early morning and finished in 7 hours. Shane assisted with taking care of boarding up the existing Gable vents and cleaning up everything inside the house as well as assisting the rest of the team so that there was no trail of a mess left behind. In echoing another reviewer, after the job finished, "his entire team cleaned up so you wouldn't even know they were there." I am thankful I went with Steve and Stella Roofing Services, and will consider for any future home improvement projects.

I honestly don't understand how anyone could give more than one star, I would have given zero if…read morethat were an option. I've completed previously several projects on my property with half a dozen different contractors, and I've never had an experience as poor as the one I had with Stella. 1. Subcontracted Work: Stella subcontracted 100% of the work to third-party contractors except for trash removal, which I'll address later. They likely hired cheap subcontractors and added a 20-30% markup for their own profit. 2. Lack of Communication: Communication was minimal. I was rarely informed about the next steps or timelines. Initially, I thought this was just one person's oversight, but after interacting with other employees, I realized it's systemic. The company seems to operate with a policy of minimal customer engagement unless absolutely necessary. 3. Unannounced Workers: Subcontractors (painters, electricians, carpenters, etc.) frequently showed up without notice and began working without even a greeting. On multiple occasions, I nearly called the police, thinking someone was trespassing. Most didn't wear uniforms, spoke little or no English, and simply said "talk to boss," making it impossible to understand what they were doing. Stella never communicated these details, and one of their employees even scolded me for asking the workers what they were doing. Ironically, Stella charged a "management fee" despite me having to coordinate with the subcontractors myself. These workers came sporadically one or two days at a time, then disappeared for weeks. This dragged the project out for several months. 4. No Shoe Covers: None of the subcontractors wore shoe covers, so I had to clean up after them daily. 5. Billing Issues: Stella issued invoices for partially completed work and expected immediate payment. If not paid right away, they charged interest even though the work wasn't finished. 6. Trash Removal: The only physical work done by a Stella employee was trash removal. My property was surrounded by piles of debris for months. They sent one person every 2-3 weeks, only when the trash had accumulated substantially. I had to constantly watch for loose nails and other hazards. 7. Final Advice: Save yourself 20-30% of the cost and a lot of headaches, hire a reliable local contractor instead.

My wife and I wanted a deck remodeled and contacted j&w. John O'Brien came out and gave us a…read morereasonable estimate. We gave him half of the money for the deck, $ 5000, and we still have not received any response after months of trying. At this point we are going to contact the attorney generals office and try to get our money back. They are not what they seem.

I don't have enough good things to say about J and W Contracting. Within two days of coming out for…read morean estimate, John got back to me with a proposal that was right in our price range. Within 4 days of hiring John, they completed our deck. The job came out great! John and his crew worked quickly and efficiently and were a pleasure to deal with. I would definitely recommend hiring them for any jobs you need around your house. I will definitely be using them again in the future.

Kevin and his team took on a large structural and cosmetic flooring project on our old home with…read morelots of problems due to the previous owners' DIY work. Brito was on time, on budget, respectful of our home, super professional and pleasant to work with, and we were so appreciative of how communicative they were with us, texting us updates and photos throughout the process. We had several contractors prior to Brito Construction come to assess and quote this same job and we were either told that the project wasn't worth their time or wouldn't do both the structural and the finish work such as putting in the flooring. We had lots of back-of-a-napkin quotes with no itemization and no time frame available. In contrast, Kevin came, quoted the project, was straightforward about what would need to be done, arranged a time a few weeks in the future when we could be out of the house, and did such a beautiful job down to all the little details that it feels like a new home. Despite the huge demo done, we came home to a spotless house and a yard clean on debris. Professional work, done on time, by honest people.

Company responded promptly.We set up a date to review the project and he was very helpful with…read morerecommendations.Our deck was as good as new. Over all definitely recommend! Below are some photos of the work he did:

Avestil and his team did some carpentry work on our condo building, fixing various issues including…read morea loose rake board, rotting windowsills, dormer holes, loose facia, and more. He and his team also painted all of the trim and wooden shingles, as well as our porch. We were so grateful for the high-quality work he did at a very reasonable price. He and his team showed great professionalism and expertise, and we wouldn't hesitate to re-hire Avestil for any job in the future!