Dr. Padgett operated on me. I was born with class 3 under bite. He operated and stated while I was…read morein recovery, how pleased he was, that my surgery was a breeze. My upper and lower jaws fell apart. He was shocked. I could see it in his face.They flopped around like dentures! He immediately tried to fix it, taking the all of the loosened screws out, screwing new screws in. Sent me home, told me to come back for a check up. When I came back, same thing. His eyes were showing his shock. He did it again. Eventually, he referred me to Dr. Robert Strauss who teaches at MCV/VCU. A third major surgery. He had to take a block of bone, FROM MY HIP, to put into my face since my jaws were full of holes where Dr. Padget had kept screwing screws into my face. I asked Dr. Strauss, what happened? He stated, Dr. Padgett repeatedly used the wrong screws every time. Fast forward. . .I now look like a dog. Truly. People tell me that. I had a good job. The district manager was on speaker phone with my manager and didn't realize I was within earshot. He said that I now look like a dog, that I needed a water bowl and bed in my office now since I had the surgery. It ruined my marriage and I lost my job since looks are important in sales which I did. I filed bankruptcy. Now I avoid being seen. It truly ended my life as I knew it.

They have a very nice office with ample parking. The personnel are very friendly and professional…read more The information they require is substantial and I would recommend completing it online versus in the office. they respected my time by being ready and moving through the exams promptly.

This was the worst experience I have ever had this is the reason people hate going to the dentist…read moreoffice dr told me he could pull my wisdom tooth that was bothering me after he filed down the tooth he said he couldn't get the tooth out so I had a exposed tooth in my mouth and was pretty much told to kick rocks went to another office right after and the dentist said dr ham pretty much butchered my mouth and this is not the first time he has had to try and fix dr han's clients WORST EXPERIENCE OF MY LIFE I WOULDN'T SEND MY WORST ENEMY TO THIS DENTIST OFFICE

CAUTION!!!!! This practice is not in network with ANY insurance company. They mislead you by filing…read moreclaims on your behalf but because they're not in network with ANY CARRIER they are actively balance billing you which translates into an excess of additional costs!!! This was never mentioned to me verbally but when I inquired about it I was told "Well you signed the papers". Not what I would consider having the best interest of the patient in mind and most certainly DECEPTIVE billing practices. I was preyed upon by this practice as they recommended thousands of dollars of treatment and still they never had the courtesy to mention the insurance issue until I brought it up. Even if the papers were signed there was absolutely no mention of this SCAM verbally. They just want your money and may recommend services that are not necessary. So please BEWARE! If you feel they have mislead you too I urge you to file a grievance against them!

Called 804-794-9789 and asked for a dental cleaning appointment. They said that the earliest…read moreappointment available would be next year, in 2026! Don't bother calling them if you have any immediate needs.

Contact your insurance and ask the dental office to submit the X-rays before agreeing to any dental…read morework by this group. They insisted I needed crowns on 2 teeth and provided an estimate with the insurance covering about $1,000. My insurance denied the charge for the crowns. They said the teeth in question didn't need crowns - they were healthy.

Went for a cap and removal of old filings. The dentist giving me the Novocain did something it was…read moreso painful! I have had pain with Novocain before this was extremely painful so much so that my arm reflexively went to push him away. So I got scolded and when I said it hurt really bad like I never have experienced before he was very blasé stating something like " oh well that means I got the money shot. Right where we want it." I don't think so I felt super uncomfortable so left without getting any of the work done. Horrible experience. Look for somewhere else.

Awesome staff. Love that they aren't afraid to use new technology for better comfort for the…read morepatient. Biodegradable toothbrush samples - neat!

Cannot express how amazing Dr. Kreuzer and her staff are! I'm pretty timid about going to the…read moredentist but they were immensely patience with me and never once did I feel judged. I cannot stand to go to the dentist but genuinely look forward to my next cleaning. I just love them.

Amazing Service!!! I went to Aspen Dental in N. Chesterfield for Teeth Whitening and was more than…read morehappy with the outcome of my teeth and how Welcoming/Friendly the staff is. Would Highly recommend this location!

Beware the "estimate" didn't accept what insurance paid, charged extra $500 and the appliance given…read morewas ill fitting and they made no effort to correct. Never again.

Having been a South River Dentistry patient for quite a few years, I can confidently say that my…read moreexperience has been fully satisfactory. First, the care I have received ranges from crowns, dentures, and more routine exams, cleanings, and x-rays. The quality of care I have received has always been topnotch. Each staff member I have seen has worked quickly and efficiently and responds to patient question in easy to understand detail. The office experience is always pleasant; and the people who work there are always welcoming. The staff thoroughly dot all the i's and cross all the t's. Each encounter (perhaps 50 over the years) has been better than pleasant in fact. These pros are quite friendly and welcoming. Am I a satisfied customer? Yes. Would I encourage others to make appointments with South River Dentistry? Double yes. Please consider South River Dentistry as an excellent practice when seeking dental care.

From the owner: Located in Midlothian, VA, South River Dentistry is a member of the Orahh Care Dental Community. A…read morecommunity united in delivering comprehensive lifetime oral care. South River Dentistry offers a wide range of preventive and restorative services, supported by advanced training and modern AI-enabled digital diagnostic technology to support earlier detection and personalized treatment planning. The Orahh Care Dental Community was selected by AARP for its commitment to accessible, comprehensive dental care and exceptional patient experiences. Patients can expect compassionate, high-quality care designed to support changing oral health needs over time delivered locally by independent dentist and teams, close to home.

I've been visiting Dr. Mosher for a few years, and have consistently had great experiences here…read more The staff are all very friendly and knowledgeable, and I've consistently appreciated Dr. Mosher's expertise and precision. I'd highly recommend Dr. Mosher.

From the owner: Dr. Tad Mosher at Midlothian Dental Center at Alverser Plaza is known for his compassionate…read moreapproach and trusted care for families in Midlothian. From routine checkups to cosmetic veneers, Invisalign and restorative treatments such as crowns and implants, he helps patients feel comfortable and confident with their care. Our office is locally owned, insurance friendly, and here when you need us most with same-day emergency care.

I recently had some rather extensive dental work done by Dr. Woodard at the Colony Crossing…read morelocation. I was given the option of a local or general anesthesia. Admittedly somewhat hesitant, I chose a local only. Dr. Woodard made the entire procedure pain free and was kind, communicative and thoroughly professional at all times, as was the assistant. Being relatively new to the area, I 'tried' two other dental practices before going to Commonwealth Dentistry. I will not need to look any further. The entire staff are the ' best of the best' and I can't say enough about the quality of care with Dr. McKenzie Woodard! Thank you!

I was was stuck finding a new dentist last minute and came across Commonwealth Dentistry-…read moreMidlothian. From my initial email inquiring on service I was able to get in for a new patient appointment and cleaning. My appointment went great. The staff was all phenomenal and polite, and the actual dental work was exceptional. I felt it was very thorough and left feeling confident that my smile is being taken care of. I was also able to get in next day to get molds for a much needed new retainer, as the one I had was falling apart in my mouth. Everything went great and super quick. I was in and out. Even with my top set giving us trouble, the staff hung on and never lost patience. Wonderful. If you are in the market for a new dentist, look no further. Commonwealth Dentistry is the best!

Settle in for a long and frustrating read. I have never had a worse experience with healthcare…read more"professionals" in my life. I went in for a routine cleaning. They said I needed a crown. They ran my insurance and gave me a breakdown: I would owe about $500 after coverage. I signed the document and agreed. Then the crown turned into a root canal, handled at another location. They ran insurance again--this time I'd owe $180 more. Again, I agreed. Back at the original office to finish the crown, I went through five appointments. Only after treatment was finished did they tell me there had been an error entering my insurance information. As a result, insurance would cover none of the $3,200 total. Five painful appointments. Two locations. It took them weeks to notice the error. They admitted it was completely their fault... and still told me I had to pay in full. No accountability. When I spoke to the office administrator, she had already printed out scanned consent forms--clearly ready to deflect. She repeatedly said, "It's the patient's responsibility to understand the details of their coverage," as if it were my fault for trusting their staff. The idea that patients should be responsible for catching their mistakes is insane. Imagine discovering your bill is six times higher than you agreed to. This is clearly unethical--but sadly, legal. Treatment was done, and I had no way out. They had me exactly where they wanted me. In any other industry, this would border on criminal. But there's no law protecting patients from negligent dentists and clueless office staff. We argued for two weeks. Eventually, they agreed to cover half the balance--leaving me to pay $1,900 total (including the $800 I'd already given them). I just came in for a cleaning. Now I'm out five painful days off work and $2,000--with a root canal on a tooth that never hurt before. Other problems: The dentist was terrible at numbing. I had to stop her multiple times due to pain. The cleaning took forever. Their handheld x-ray machine malfunctioned--they fired dozens of x-rays at me trying to get it to work. Not sure that's safe. The hygienist's Dremel tool exploded while adjusting my night guard. Debris flew everywhere. No one was hurt--but it was a fitting end to my time at River Run. Avoid this place. They'll hurt your mouth and your wallet. But hey, at least they offered me a blanket.

Midlothian Location- I cannot complain about the dental care, but trying to get an appointment or…read morereschedule is impossible!! Had to cancel my daughter's appointment in September after she was in a car accident and they were supposed to put her on the cancellation list, just found out they never added her to the list. After they scheduled me more than 6 months out (last appt June 7, then Jan 6), they were closed for weather and the new appointment ended up conflicting with a work meeting. I called to reschedule and was told the next available appointment was not until July. They have obviously taken on too many patients when you cannot reschedule within a month or two. Time to find a new dentist!