I came here for two routine exams and teeth cleanings based on a recommendation from a neighbor who happens to be a dental sales rep and had a horrible experience. This practice has poor bed side manner and is designed to squeeze every dollar that they can out of you. I do not recommend this practice to anyone seeking care. Setting up appointments was rather simple and the office was technology forward, clean, bright and new. The building was recently renovated and they have a large parking lot. However, it was obvious that behind their fancy facade lies the drive to pad their bottom line. My first check up here was pretty comprehensive with all the x-rays being taken and teeth properly scaled. This took approximately 45 minutes into the hour long appointment. The hygienist spent a good 10 minutes trying to explain for me why I should pay for the up charge for fluoride even though it already covered under my insurance plan. The hygienist and dentist spent the last 20 minutes of my appointment creating a sense of urgency telling me to prevent my teeth from cracking that I needed to buy from them a mouth guard, electric tooth brushes, teeth whitening, etc all of which I get for free from my dental sales rep neighbor. My second appointment consisted of a longer sales pitch than actual care. My second cleaning here with the same tech didn't even last all of 10 minutes, which is inadequate to receive a proper scaling done, she didn't even floss my teeth. I received another repeated lecture regarding why an up charge for the fluoride was highly recommended even though it was already covered by insurance. Followed by another 20 minutes berating me on why I did not want to proceed with making an mouth guard and signing up for their teeth whitening treatments. I've never had any issues with my teeth and I cannot imagine how this practice would try and extort me if I had actually had an issue with my teeth. This has left a bad taste in my mouth and I cannot recommend anyone come to this practice. read more

I hadn't been to the dentist in several years and was VERY nervous about seeing anyone. I researched best options on reddit and heard that this office was very caring and empathetic. I had a hole in my tooth that I've been obsessing over for 2 years. It ended up being from a fallen out filling and a cavity was building in it. No other issues. I was so relieved. In my first visit I had x-rays and a cleaning and a few days later got the cavity fixed. This was a few months ago and I'm just getting around to reviewing now. It was an exceedingly positive experience. read more

At this point, I have taken my 1.5 year old here once and have personally been seen twice and feel that we have received high quality care at Northside. There isn't much anyone can do for a child that age, but the whole staff made sure that he had a positive experience and built good associations with going to the dentist, so cheers to that! [[ I have subtracted one star only because the front office has muddled a few things that were inconvenient, but not fatal! They called after my son's appointment saying that they didn't actually accept our insurance, which I had given prior to even setting foot in the office. They were asking for over $150 out of pocket to cover his visit, during which no procedures were done, and I wasn't pleased. Lo and behold, when I called back on a different day to inquire more about the situation, the person who deals with insurance was there and confirmed that we are, in fact, covered. After that, the annoyance has been that they can't seem to keep my phone number and my husband's phone number straight-- one of us always gets text reminders for both of us. It used to be him, but now it's me. Luckily, we talk :) ]] As for my in-office experiences, both went great. My first visit was a general check-up. Everyone was very thorough, meticulous, and professional in addition to being friendly and comforting when appropriate. Yesterday, I was there to replace a few fillings and get fit for a crown. Both Dr. Y and the dental assistant explained everything and answered all my questions. They even took extra steps to reassure me that a bad experience that I had at another dentist didn't happen again. I will return in a few weeks to get a crown and was happy leaving yesterday with a well made temporary. Definitely check these folks out if you need dental care in the area! read more

Awesome experience with the front desk staff, and the dental hygienist! They were super friendly and seemed happy to be working there which in turn made me happy too. Not to mention the office looks like a coffee shop. Very clean and modern. TV on the ceiling was a plus:) Thank you for thevpositive experience at the dentist! read more

Professional and timely. Appointments we're on time and hassle free Dr Ya g in particular is great

I walked into Northside dental with a broken crown and no appointment. Without hesitation they took me right in and made me a new crown on the spot. You can't beat that for good service. Thank you Dr. Yang and Kimmie for helping me so efficiently and pleasantly. Judith Poole read more