Actually, I cannot believe I am typing this and only leaving 1 stars. For years Murry & Kuhn has been a phenomenal practice. Dr. Brittney Murry, her husband and also Dr. Katie are wonderful dentists. Pleasant attitudes, welcoming smiles and patient bedside manner are their specialties! Their reputation is exceptional and absolutely incomparable. They stand for excellence! However, due to unforeseen circumstances through no fault of her own, Dr. Brittney Murry has been out for awhile so I scheduled my cleaning with another person in the practice (Dr. Katie). During my cleaning with Dr. Katie (WHO WAS EXCELLENT), it was found that I had a new cavity and apparently one I had forgotten about, so I unfortunately had to see another dentist there at the practice to get them filled same day since I was already there. And may I add, Emily the hygienist is EXCELLENT! (Dr. Katie was already booked and couldn't do the filling portion, so they slid me in to see Dr. Bokinsky).
However, when moved over to the other side of the building to get 2 cavities filled, I was put with the most uncaring, impatient dentist named Dr. Bokinsky. His assistant (I do not know her name-long brown hair pulled back in a pony tail and was a taller woman) was very rude, very impatient and her attitude quite honestly was less than desirable and definitely not warranted for any reason. I felt so uncomfortable with Dr. Bokinsky and his assistant, that after being already numbed for the procedure and I politely asked for water, they both became very impatient and right down rude. He even walked around the corner in private to whisper something about me to someone else and how rude is that! Whatever you say about me can be said in front of me! I didn't even finish with the procedure. NO WAY! NO THANK YOU! I will go somewhere else.
As bad as I want to stay a patient there, the dentist office itself is a place where most people never want to go. Dr. Brittney and her husband always make the experience pleasant, painless and always a smile on their faces! Their office staff A+A+A+ all of the time! Diane the office manager, could not have been more apologetic and it wasn't even her fault. No apology or anything from Dr. Bokinsky nor his rude assistant. As for Dr. Bokinsky and his assistant, I do not recommend them to ANYONE! This occupation requires providers who actually CARE about their patients and who know what being PATIENT is all about. Unfortunately, Dr. Bokinsky is not that dentist nor is his assistant. read more