The dentist doesn't have to be a bad experience. River Run Dental combines superior service with…read moreall the amenities. The lobby is fully stocked with snacks and drinks to make waiting as comfortable as possible. When you are brought back they offer you an amenities menu with things like a blanket, headphones and eye mask for your comfort. Everyone from the front desk to the dentist is incredibly friendly and welcoming. They are always ready and willing to answer questions and talk to you about your options. They have the newest technology with quick x-rays and cancer screenings. If anyone is looking for a new dentist or is on the fence, I strongly recommend River Run Dental!

The level of incompetence, unprofessionalism, and complete disregard for patients at this office is…read moreastounding. I'm genuinely confused how this office has a 4.9-star rating. After being with my previous dentist for 18 years, I chose this practice hoping to establish the same long-term relationship. Unfortunately, that was a HUGE mistake. Within ONE YEAR, they canceled or rescheduled at least THREE appointments. My first visit went great, but everything went downhill from there. I needed a crown, and they canceled that appointment while I was on vacation because I missed ONE after-hours confirmation text, despite responding to their outrageous number of previous reminders. I eventually had the crown completed and scheduled my next cleaning for October 2025. They then pushed that appointment all the way to MARCH 2026. After requesting to be placed on a cancellation list, they contacted me just four days before the new year and offered December 31, 2025. I took time off work and showed up, only to discover my insurance benefits had been exhausted because of the crown. They expected me to pay nearly $200 for a cleaning that would have been covered the VERY NEXT DAY. No warning. No courtesy call. No consideration for my time. Had I known, I would have gladly waited ONE more day. After switching dentists, I requested a refund for the crown warranty I had purchased specifically through their office for OVER $100. They refused. Months later, I received a bill in the amount of $32 because THEY had incorrectly priced my crown. When I suggested deducting it from the warranty money they refused to refund, they declined. After I disputed the charge and made it clear I wouldn't be paying for their mistake, the office manager actually whispered, "Oh, we will get our money." That disputed charge has since been sent to collections. I came here with every intention of being a loyal, long-term patient, just as I had been with my previous dentist for 18 years. Instead, I was met with repeated scheduling issues, wasted time off work, wasted money, billing disputes, and an incredibly unprofessional attitude. I will be filing a formal complaint with the Better Business Bureau.

I recently had some rather extensive dental work done by Dr. Woodard at the Colony Crossing…read morelocation. I was given the option of a local or general anesthesia. Admittedly somewhat hesitant, I chose a local only. Dr. Woodard made the entire procedure pain free and was kind, communicative and thoroughly professional at all times, as was the assistant. Being relatively new to the area, I 'tried' two other dental practices before going to Commonwealth Dentistry. I will not need to look any further. The entire staff are the ' best of the best' and I can't say enough about the quality of care with Dr. McKenzie Woodard! Thank you!

I was was stuck finding a new dentist last minute and came across Commonwealth Dentistry-…read moreMidlothian. From my initial email inquiring on service I was able to get in for a new patient appointment and cleaning. My appointment went great. The staff was all phenomenal and polite, and the actual dental work was exceptional. I felt it was very thorough and left feeling confident that my smile is being taken care of. I was also able to get in next day to get molds for a much needed new retainer, as the one I had was falling apart in my mouth. Everything went great and super quick. I was in and out. Even with my top set giving us trouble, the staff hung on and never lost patience. Wonderful. If you are in the market for a new dentist, look no further. Commonwealth Dentistry is the best!

They performed 2 gum grafts and did a wonderful job. Quick recovery time. Everyone is…read moreprofessional and knowledgeable.

Professional and extremely talented and knowledgeable. The office staff and technicians are…read morefriendly and helpful.

Love this place!!! The women who work on my teeth are far and away amazing!!! The office is clean…read moreand comfortable. The use of sunglasses is another big bonus!! Love that they thought of that. All in all, I moved down from NY over a year ago and am so happy to have found these guys. Great place.

I had to have a tooth removed, which is never an enjoyable experience, but I'm so grate for Dr…read more Nicki Sparks, hygienist Brittany and assistant Mimi for making the process as smooth and stress-free as possible! From start to finish, they made sure I was 100% comfortable, and at no point did I feel any discomfort. I was bracing myself for pain and swelling after the procedure, but to my surprise, I felt fantastic! I am genuinely excited to move forward with my implant and get my new tooth placed. Thank you all for the exceptional care. Also, shout out to Tracy for calling to check on me!

They have a large practice with pleasant and professional personnel. Appointment times are honored…read morewith very little waiting time. They use up-to-date equipment and procedures. They have adequate parking and our handicap friendly.

Ample parking with pleasant & professional personnel. Service was provided as scheduled and in a…read moretimely manner.

Dr. Biggers and staff are the best. I recently broke a filling that that was done by him. The…read morefilling was done well and still had a solid bond to my tooth, but part of it broke off. Dr Biggers did not just fix it for no charge, but upgraded the repair to a porcelain onlay. He truly stands by his work. He has a friendly and experienced staff as well as up to date tools and techniques. He electronically scanned my tooth and built the porcelain onlay right in the office. He also did 2 veneers for my daughter that look so natural.

Good staff, great dentist. I recommend him and his staff. I feel confident that I'm getting the…read morebest care.

I went to the dentist today and like always DDS.Hawkins and is team were great. I received…read moreinformation from him that would prolong and help my overall dental/ smile. He enlightened me about different steps to improve my overall dental health. Thank you very much for taken the time and effort. I wish I would have known about your dentistry 20 years ago. Great dentist and team.

Went for a cap and removal of old filings. The dentist giving me the Novocain did something it was…read moreso painful! I have had pain with Novocain before this was extremely painful so much so that my arm reflexively went to push him away. So I got scolded and when I said it hurt really bad like I never have experienced before he was very blasé stating something like " oh well that means I got the money shot. Right where we want it." I don't think so I felt super uncomfortable so left without getting any of the work done. Horrible experience. Look for somewhere else.

THANK YOU- I wish there were 6 stars! Dr. Jennifer Ahn made going to the dentist- an experience I…read moreusually dread, by the way- almost relaxing. I didn't think that was possible. Besides being highly professional, she is also warm and friendly and exudes a calm confidence that leaves you feeling you are in the most capable of hands possible. And you are. THANK YOU to the whole staff of Murray and Kuhn, but most especially to Dr. Ahn. I'll never go anywhere else.

It's so hard to find a good dentist in the Midlothian Chesterfield area. Ones that stay in their…read moretrue scoop of expertise. I really enjoyed the treatment I received here and the dentist (there are 3 on rotation I saw Dr Nico), was conservative and did not recommend more than what I needed. That's so important. I actually look forward to coming back.

I have been going to Dr Simon for about 9 years. I had an awful deep cleaning experience with…read moreanother dentist after Dr Simon left his previous office. So I looked him (Dr Simon) up and followed him to VCAD. VCAD has gained my trust, I only have good things to say. The dental hygienists have never been rough or given me pain. They offer local or gas anesthesia if you have very sensitive teeth. On my visit yeterday, Aislin did a wonderful job with my cleaning and explaining the status of my teeth. Need more, flossin...of course... Dr Bilajl (new) did my exam and NO CAVITIES!..She was great also! Since I don't have dental insurance, I pay out pocket. I thought $150 was reasonable for clean, x-rays and exam. The office is tucked in a back corner in a commercial plaza. Plenty of parking. If you are looking for a dentist in the Midlothian, Chesterfield, Richmond area, give the stellar staff at VCAD a shot.

Avoid This Dental Office at All Costs…read more I'm writing this to warn others before they go through the nightmare I experienced. I trusted this practice because my daughter recommended it, and I regret not doing my own research. From the start, there were red flags, but I pushed forward anyway because their billing department was surprisingly efficient and had everything pre-approved. The dentist, Dr. Alexander, also had much more availability than others, which should've been a major warning sign in itself. Unfortunately, this turned out to be one of the worst decisions of my life. Dr. Alexander Simon, (or vice versa he has 2 first names) without a doubt, the most careless, heavy-handed, and clumsy dentist I have ever encountered. Despite having a good support staff, it's clear he's a micromanager who insists on doing everything himself -- even routine cleanings, which were the roughest and most uncomfortable I've ever experienced. He overbooks appointments, rushing back and forth between patients with little care or focus. I learned later that this is because when he's not here, he practices dentistry in India, squeezing in as many appointments as possible before leaving. During my implant process, I felt more like a test subject than a patient. He was abrasive and dismissive throughout the procedure, even laughing while I gagged and choked on water he flooded my mouth with. I was in visible discomfort, and rather than showing concern, he found it amusing. He repeatedly pressed metal tools against my lips with no delicacy or consideration. Once the anesthesia wore off, I was in excruciating pain that lasted far longer than normal. I later discovered that he had gashed my gumline, making it extremely painful to eat or even drink water. When I brought this up to him, he laughed again--like my pain was some sort of joke. I even asked if he'd like me to try it on him so he could understand how it felt. Despite the trauma, I continued with the implant procedure because I had already paid and assumed it was too late to change providers. About a year later, the implant started coming loose and causing severe pain. I didn't want to go back, but most dentists wouldn't see another doctor's implant patient, so I felt stuck. When I returned, Dr. Alexander Simon refused to take any responsibility. He blamed my pain on teeth grinding--something no other provider has ever diagnosed me with. I reminded him that he had gashed my gums previously and insisted he shouldn't bill my insurance again for a problem he likely caused. He casually offered to "work something out," as if that could undo the damage he'd already done. I didn't care if he offered to fix it for free--I wouldn't trust him with my mouth ever again. What's worse is that I later filed a complaint with the dental licensing board, only to find that someone else had experienced *the exact same issue*--a gashed gumline caused by this same man. It's unbelievable and infuriating. Now, because of Dr. Alexander's negligence, I need gum grafts and a completely new implant. My insurance won't cover it because they already paid once. Meanwhile, he had the audacity to bill my insurance again just for seeing me--even after everything. I'm furious, heartbroken, and honestly traumatized. I truly hope this man loses his license. No one deserves to experience this kind of incompetence and disregard for patient welfare. Please don't make the same mistake I did. Do your own research, listen to your instincts, and stay far away from this practice.

Dr. J. Crichton.... GREAT Dentist, amazing chair side/bedside manors ! 5 Stars! Highly reccomend to…read morefriends and family!

Always a pleasant visit however, staff faield to verify insurance coverage twice. The procedure…read morecost me over a thousand dollars, which could have been avoided. An online of Key Highlights "Verifying insurance coverage beforehand. (not true)