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    Midlothian Dental Center

    4.1 (11 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Midlothian Dental Center

    Cavity treatment

    Dental bridges

    Crown installation

    11 More Services

    Crown cleaning

    Dental exams

    Dental implants

    Dental sealant application

    Dental veneer application

    Oral surgery

    Orthodontics

    Tooth bonding

    Teeth cleaning

    Teeth whitening

    Tooth filling replacement or repair

    Midlothian Dental Center Dentists Photos

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    Ask the Community - Midlothian Dental Center

    Review Highlights - Midlothian Dental Center

    Friendly and efficient service.

    Mentioned in 2 reviews

    Read more highlights

    Virginia Family Dentistry - James S. Crichton, DDS

    Virginia Family Dentistry

    4.5(33 reviews)
    1.2 mi

    I rarely write reviews, and the ones I usually write are positive. I went to Virginia Family…read moreDentistry because of the glowing reviews, but my experience was quite different. I've lived in the Richmond area for over 40 years and found their business practices concerning. My 19-year-old son, 17-year-old daughter, and I had appointments last week. After being informed that our new patient visits would total $577 for the same services (since we are self-pay), I agreed to proceed. While I understand my son is an adult, I made it clear that I would be paying for everything. I grew concerned when my dentist suggested pulling a back tooth due to a gap that might cause bacteria issues, despite no current problems plus making recommendation to see their periodontist and pushing a possible the idea of an implant for the tooth; as well as, selling them on their orthodontist after I mentioned that I had seen the orthodontist the day before...which they said they never got x-rays for and it didn't matter because theirs would be different. Additionally, we were told afterward that my daughter's visit would cost $60 more due to extra X-rays, which we were not informed about in advance. It's comparable to a mechanic doing extra work without getting your approval first. I decided to go along with it, appreciating the new patient discount. They then informed us my son would need a deep cleaning instead of a regular one and scheduled it for this week, again without giving any pricing information. When he asked if there would be extra costs, they implied there shouldn't be. Later, we found out this service would cost over $200. This was surprising since we were told otherwise, and they knew I was responsible for the payments. When I asked why we didn't receive a discount for my son's previous visit since he didn't get a cleaning the first time, they said his services were different. How? When the whole purpose of the visit was for a check up and cleaning. After speaking with the office manager, Lauren, I felt unheard and unacknowledged as a customer. She did not apologize or address my concerns, only defending their position. As a business coach and consultant, I've rarely encountered such poor customer service communication outside of the restaurant industry. We ultimately decided not to proceed with the additional service. Virginia Family Dentistry's communication with patients is lacking at best and unethical at worst. They lost out on over $1,500 of upcoming services we would have needed and the lifetime value of a customer. Choose carefully! They will not be getting any recommendations from me. It's noteworthy that they've disabled reviews on Facebook, which might explain the abundance of positive reviews here. I prefer practices that prioritize people over profits and are not influenced by private equity.

    I guess you can say 70 yrs old is a little late in the game to get braces, but I bought up the…read moresubject to my regular dentist for his opinion and he recommended that I should get them. It was at that time that I asked for a referral, and he recommended Virginia Family Dentistry Orthodontist. And I have to admit that was the BEST recommendation anyone could have EVER given me. From the very first moment I walked through their doors, I was greeted so warmly that I knew I was in the right place. Their receptionist and front office personnel are very warm, inviting, and professional. But it didn't stop there. The initial process was informative with the comfort and ease necessary to help me make a decision. After that first visit, I was sold! When the day came to receive my braces, I was so excited! Their caring service, is by far the BEST! And they worked within my budget and I couldn't be happier. My regular dentist, who I've been with for 15 years, really gave me an EXCELLENT referral when he recommended Virginia Family Dentistry. They are now my favorite place to visit. I'm so glad I listened to my dentist!

    Photos
    Virginia Family Dentistry - Carl Block, DDS, FASO, Periodontist

    Carl Block, DDS, FASO, Periodontist

    Virginia Family Dentistry - Paige T. Holbert, DDS, MS, Endodontist

    Paige T. Holbert, DDS, MS, Endodontist

    Virginia Family Dentistry - Danielle M. McCormack, DDS, MSD, Periodontist

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    Danielle M. McCormack, DDS, MSD, Periodontist

    Smile Garden at Midlothian Children's Dentistry

    Smile Garden at Midlothian Children's Dentistry

    4.9(8 reviews)
    1.1 mi

    The staff are so incredibly nice from the second they pick up the phone or you enter the building…read moreuntil you hang up or leave the building. They treat us like family and have been so patient with my anxious daughter. Our first dental visit 4 years ago, my daughter was inconsolable- scared of everything, kicking, screaming, crying. The staff remained calm and patient while I was tempted to never show my face again My daughter now runs inside because she can't wait to see her favorite hygienist. Dr. Victor is so gentle and explains everything he's doing so it's less scary for the littles. My kids leave with a whole bag of goodies, reward coin and a bubble dance party! They know what they're doing there. So grateful to find a group of folks that love what they do and meet us where we are.

    The doctor is very patient and nice. But the last few times my son didn't get a good cleaning by…read morethe hygienist. My son had to be put to sleep at the hospital to get a few caps put on and one cap was placed too deep so his gum has been swollen for years since and one cap on his back molar is too big which traps food. It's not too bad supposedly. There was one incident where we got our appointment canceled without being notified and we drover over 1/2 an hr drive there just to find out they canceled ours last minute for an emergency which was a bit upsetting because we were extremely tired from work having to drive that far.

    Photos
    Smile Garden at Midlothian Children's Dentistry
    Smile Garden at Midlothian Children's Dentistry
    Smile Garden at Midlothian Children's Dentistry

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    Midlothian Dental Center - pediatric_dentists - Updated May 2026

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