I had two teeth pulled didn't feel a thing, Susan and Shannon are incredible staff! Dr. Zain A…read more Hayder is the best if you need a dentist nearby he does the job! -Jamie Whitehead

Literally went in today for a simple cleaning... Was told that my hygienist didn't work there any…read morelonger and they could not see me ... They text Friday for a confirmation... Claimed they had tried to call me but didn't then claimed I was not part of their text yet I received the confirmation text on Saturday.. today is Wednesday btw... So basically I asked for my 100 dollars for cancelling... they claimed they could do that to me but not me to them....all the people in there were very disrespectful and the office manager even literally laughed when discussing the situation... Absolute joke of a business... All should literally be... Well

I went to the dentist today and like always DDS.Hawkins and is team were great. I received…read moreinformation from him that would prolong and help my overall dental/ smile. He enlightened me about different steps to improve my overall dental health. Thank you very much for taken the time and effort. I wish I would have known about your dentistry 20 years ago. Great dentist and team.

Went for a cap and removal of old filings. The dentist giving me the Novocain did something it was…read moreso painful! I have had pain with Novocain before this was extremely painful so much so that my arm reflexively went to push him away. So I got scolded and when I said it hurt really bad like I never have experienced before he was very blasé stating something like " oh well that means I got the money shot. Right where we want it." I don't think so I felt super uncomfortable so left without getting any of the work done. Horrible experience. Look for somewhere else.

Excellent Dentist, very honest and straight forward. He saved me a lot of money on my dental…read moreprocedures and alerted me when I might need work in the future.

Dr. Mamrick purchased my former dentist patients when he retired. I have always since youth been…read moreafraid of the dentist and was panicked when my dentist retired. Yesterday I had to have 4 filings replaced, and Dr. Mamrick & his assistant Megan were AMAZING! She placed a weighted blanket on me, and he used laughing gas for the procedure. He talked and coached me all the way through each step as he was working. It was very comforting! Thank you all for the love!

You should read this before considering Aspen Dental…read more My review will be lengthy so here is a quick introduction to my experience. Staff was friendly and the appointment got scheduled quickly, that's the extent of the good and why I awarded them two stars. The bad includes incompetence, incorrect charts, unprofessionalism, and a Hippa violation. I broke a tooth a few months ago and at the time it wasn't causing me much pain. When I originally contacted Aspen a couple things really stood out. The receptionist was very friendly and explained that they had to do their own exam but it would be free. The appointment was set quickly and was told that because I was in pain that they would make it a priority to have the tooth extracted, possibly even the same day. On the day of my appointment I was greeted with friendly faces and a genuinely nice staff, I was seen quickly and they began their exam. After the x-rays were completed I briefly talked to the dentist who informed me that I have not one but two teeth that need to be extracted. The dentist seemed professional enough. After the dentist left I was told I was then going to be seen by an oral hygienist. The hygienist was nice but talked to me like I was an idiot. Even used the phrase "you know, like science" (use your best meme voice). I wasn't really upset by this but was shocked by the unprofessionalism and only later did it become more relevant. Only once all the exams were performed did they want to discuss what brought me in to their facility. The office manager came in the exam room and gave me a quote for around $4000.00 for all the recommended work including the extraction of the teeth, deep cleanings, a small cavity, and some cosmetic work. I informed him that my main concern right this second was what was giving me pain and would address the rest of the recommended work at a later date. This is where I received a complete change of attitude. The way I was being spoken to went from how can we help you to, this guy is poor get him out of here. Upon my request the office manager quoted me on removing the teeth that were causing my pain and the quote was almost double per tooth the quote I was given over the phone. No big deal but I had to ask why. He then proceeds to justify the pricing by telling me it was wisdom teeth that need to be removed. Well the dentist told me it was two molars that needed extraction and that my wisdom teeth haven't even emerged yet. After he accused me of being wrong, you know poor dumb person, he then realized someone marked the charts wrong, literally wrote down the wrong teeth needed to be extracted. At this point I was left with more questions then answered and told him that I would have to think about this before I made an appointment. I happen to have a friend who is a dental assistant and called her for some further understanding. She asked me to find out some more information and to get a copy of the x-rays. I will talk about the x-ray request in a minuet. I believe my first call to Aspen after my visit was received by the office manager again, I could be wrong about this, but was informed that everyone was too busy over there to answer any of my questions. Only when exclaimed that I was in pain and was trying to gather more information so I could make and educated decision as to how to correct this pain was I reluctantly given the information I called upon. I then had to call a second time to try to acquire the x-rays they took earlier. I was made aware of a form that needed to be filled out but that they could email me the form. When I received the form via email there was a note sent with it as well letting me know they would not email the x-rays because it was a Hippa Violation (not true, but maybe company policy). The problem is the form that they sent me was partially filled out by another patient, which is a Hippa Violation. Even though I am still in pain and am having to wait for another appointment with someone else I am glad this facility is not performing surgery on me. Human decency does not exist here. The recording the charts wrong is really scary. Could they have possibly removed the wrong teeth if I proceeded with their recommendations?

Read the reviews here and other places first. The place is still making "accidental" insurance…read moreclaims mistakes. They don't call back. They claim they e-mail you stuff that never comes through. If you email them you get a message stating email doesn't exist. Not a way to win business, especially in this economy.

Cannot express how amazing Dr. Kreuzer and her staff are! I'm pretty timid about going to the…read moredentist but they were immensely patience with me and never once did I feel judged. I cannot stand to go to the dentist but genuinely look forward to my next cleaning. I just love them.

I recently had some rather extensive dental work done by Dr. Woodard at the Colony Crossing…read morelocation. I was given the option of a local or general anesthesia. Admittedly somewhat hesitant, I chose a local only. Dr. Woodard made the entire procedure pain free and was kind, communicative and thoroughly professional at all times, as was the assistant. Being relatively new to the area, I 'tried' two other dental practices before going to Commonwealth Dentistry. I will not need to look any further. The entire staff are the ' best of the best' and I can't say enough about the quality of care with Dr. McKenzie Woodard! Thank you!

I was was stuck finding a new dentist last minute and came across Commonwealth Dentistry-…read moreMidlothian. From my initial email inquiring on service I was able to get in for a new patient appointment and cleaning. My appointment went great. The staff was all phenomenal and polite, and the actual dental work was exceptional. I felt it was very thorough and left feeling confident that my smile is being taken care of. I was also able to get in next day to get molds for a much needed new retainer, as the one I had was falling apart in my mouth. Everything went great and super quick. I was in and out. Even with my top set giving us trouble, the staff hung on and never lost patience. Wonderful. If you are in the market for a new dentist, look no further. Commonwealth Dentistry is the best!

Dr. J. Crichton.... GREAT Dentist, amazing chair side/bedside manors ! 5 Stars! Highly reccomend to…read morefriends and family!

Always a pleasant visit however, staff faield to verify insurance coverage twice. The procedure…read morecost me over a thousand dollars, which could have been avoided. An online of Key Highlights "Verifying insurance coverage beforehand. (not true)

Having been a South River Dentistry patient for quite a few years, I can confidently say that my…read moreexperience has been fully satisfactory. First, the care I have received ranges from crowns, dentures, and more routine exams, cleanings, and x-rays. The quality of care I have received has always been topnotch. Each staff member I have seen has worked quickly and efficiently and responds to patient question in easy to understand detail. The office experience is always pleasant; and the people who work there are always welcoming. The staff thoroughly dot all the i's and cross all the t's. Each encounter (perhaps 50 over the years) has been better than pleasant in fact. These pros are quite friendly and welcoming. Am I a satisfied customer? Yes. Would I encourage others to make appointments with South River Dentistry? Double yes. Please consider South River Dentistry as an excellent practice when seeking dental care.

New patients beware: Intake representative confirmed my 74-year-old mother's insurance was…read moreaccepted. She was experiencing significant pain from a toothache and needed care. Just 30 minutes before her appointment, we were told her insurance was not accepted and the visit would be entirely out of pocket. This last-minute notice was extremely disappointing and left us scrambling to find care while she was in pain.

This doctor just put me in tears. He may or may not be a good surgeon but he is not a nice person,…read morehe is disrespectful and does not listen at all to his patients. In fact, he does not care what you have to say because "he is the specialist" - jerk! If you need an oral surgeon, do not go to Dr. James Wallace: http://www.healthgrades.com/physician/dr-james-wallace-xc4g9 I am in severe pain due to a complication from a tooth extraction and I would rather suffer than have him treat me. I told him that he needs to work on his communication skills with his patients, grabbed my x-rays and left.

I absolutely LOVE this office! The staff are super…read morefriendly, warm, caring and they always follow up to make sure all your needs are met according to your liking. Dr. Byrd himself- is truly HEAVEN sent! From the moment he introduced himself, I felt at ease and we engaged in conversation as if we'd known each other for years. With this office, you get to truly connect with your Oral health professionals on a more personal level as human beings. It's more than just a mere business transaction. As an adult who didn't have very pleasant dental experiences in the past, I wasn't sure what to expect. I was in need of orthodontia services for myself and really had my heart set on the Invisalign treatment. I was a little concerned with pricing, but his staff broke everything down up front, and offered alternative options that was conducive to my budget. I ended up getting the Invisalign braces which initially (to my dismay unfortunately) was very painful and I was not able to eat or sleep, due to the pain the trays were causing. I felt like I had made a horrible mistake in choosing these particular braces, so I informed Dr. Byrd of my intent to discontinue treatment. I was practically in tears at the thought because I was sooo excited to get these originally. Not to fear however... Dr Byrd sat down with me, took note of every detail where I voiced complaints of pain and discomfort, and was able to resend my trays back to have them reconfigured with the necessary adjustments. The new trays arrived promptly with no problem at all. His staff continued to follow up with me to ensure that they fit properly and were comfortable, with no pain. His assistant Mellissa, is an absolute doll and went over every tooth to ensure I was happy with the new results. She and Dr. Byrd both called to follow up after I left, just to ensure the new trays were working fine for me and to ensure I was happy and comfortable. I also ended up having a little hiccup with my insurance coverage (due to me switching employment in the middle of treatment), which would've left me with a pretty hefty balance even after I had already invested so much financially into it. I was devastated to hear this news and nearly broke down crying again. Lo and Behold like the angel he is, Dr Byrd informed me not to worry about it. It was all taken care of. An early Christmas present on his behalf! WOW!!!! Talk about an Angel!!!! You just don't find many good souls in this day and age like that. If I could multiply people like Dr. Byrd and his staff, the world would truly be a better place. We need more caring, loving and compassionate individuals who truly enjoy helping others and spreading joy! If you are ever in need of orthodontia care, whether young or old, I highly recommend this office. It doesn't get any better than this place! Dr. Byrd and his staff will make you feel like family from the moment you walk in! And you will forever be a part of that family for years to come. Check them out! You won't be disappointed! :-)

From the owner: Dr. Richard L. Byrd is a board-certified orthodontist who treats patients of all ages.read more