This is the best dentist office I have ever been to. From check in to check out was a 12 out of 10…read more I am or was a person who hated the dentist office. Check in was easy and fast also receptions was very kind. Today was my first day to a dentist office in a few years. I received a Ct scan(I think that's what's it's called) cleaning and more. I loved how Becky took the time to explain everything to me as she was doing her job. She was also very kind and gentle. I believe she was dental assistant. Dr Alice was amazing and informative.

This was my first visit with Dr. Alice and her amazing team of associates…read more To say Atlee Family & Cosmetic Dentistry were not only professional and kind, they were so welcoming and patient oriented, that I felt like they truly listened to my dental issues and wanted to establish a relationship whereby I would feel comfortable. I wasn't rushed through the visit and the thoroughness of this initial exam addressed all my questions and concerns. I feel like I have found a gem at this location. I thank them, and so do my teeth.

I'm new to VA and needed a dentist. I found Happy Smiles when looking for one via my insurance…read more(Delta) and called them up. Not only were they able to see me quickly, but Dr. Patel took care of my issue plus they did full x-rays and a cleaning. And they set me up for my next cleaning. Then a month later, I broke a tooth. I called them on Friday and they were able to see me first thing Monday morning. I came in, they took an x-ray and Dr. Jiwani was able to patch up my tooth quickly and well. The doctors were great, the office was great and they handled the insurance and quotes on the fly. They are definitely my new dentists in Ashland!

Horrific experience! Arrived 20 minutes early as constantly reminded via text and email. Signed in…read moreand the two people at the desk did not greet or acknowledge me. I sat right in front of the receptionist desk and again, was not ever acknowledged. I was the only one in the waiting room. The music was too loud and not conducive to a relaxing dental visit. My appointment time came and went and neither person updated me on the estimated time of my appointment. After waiting 40 minutes, I finally got up, approached the desk and said I was cancelling my appointment. One of the people at the desk looked up and said, "okay." That was it. I'll never go back. So unprofessional.

I am not sure if they are understaffed or the situation is, but this is the worst experience I have…read moreever had. I recently moved to this area and scheduled my appointment about 6 months ago only to have my appointment cancelled less than a week before my appointment, with no explanation, just they were no longer able to take me. The office NEVER answers the phone, does not return any calls. Honestly after my experience with them leading up to my appointment, I didn't really trust them to be able to provide good service, I am just in need of a dental office that accepts my insurance. Unfortunately, this office is so VERY unprofessional.

By far the worst place I have ever had dental work done at. They spent the bulk part of my 3 years…read morewith them trying to get Prior Auth for partial dentures. They double booked an appointment for me. Turned me away when I presented them with the appointment card they created for me. Spare yourself the headache and go somewhere else with competent staff.

Been coming here for years. They are so friendly and caring. I feel like my teeth are well taken…read morecare of.

Ashland Smile Center is an excellent place for all your dental needs. I have had great experiences…read morehere as far as scheduling, care, and knowledge of the staff. Everyone is warm and inviting and totally transparent about costs up front. My husband has had to have a lot of work done, and they made a really emotional and difficult procedure for him as painless and smooth as possible. Highly recommend this place especially if you are someone who is nervous about going to the dentist. 5 stars! (Jena Parrish)

Very Knowledgable and Friendly Team Members!…read more Every time in the past 2 years I have been to this location I have had an awesome conversation with capable individuals. I have taken a more active role in my health over the past few years, and I greatly appreciate being able to ask many questions and hearing knowledgable answers during my trip to the dentist. With topics ranging from the "possibility of tooth staining from heavy drinking of tea and coffee", all the way to "acidity concerns with an all fruit diet", I have strong confidence in the expertise of the staff at this office. 9.5/10 -"They make me want to floss my teeth. In a good way!"

Very poor service!!! at the Atlee office I wouldn't recommend it had me come alway there in the…read moresnow to fill a cavity drove 20 mins just for them to take an xray and set a far off appointment to get cavity filled when that was the only reason I was there then checked my insurance told me they was in my network that turn out to be a lie also.

Dr. Patel has been an incredible dentist to my family for several years now. She's great with my…read moredaughter and her front office is awesome and super friendly. If you're looking for a welcoming dentist office that can treat the entire family, they are your best option in Short Pump.

Dr. Patel and all of the staff here are so kind and welcoming. I, like most people, dread going to…read morethe dentist but this team truly makes everything so easy and relaxing. Every time I come, they ask me about my job and what's going on in my life (I don't know how they remember all this because I barely remember myself lol). My appointments never feel rushed or impersonal. I highly recommend Village Family Dentistry!!

I have an absolutely paralyzing fear of the dentist. I went there with a loved one for support. Yes…read morethat's right I'm a grown adult and I needed my mom to come hold my hand that's how bad it is.From the moment you walk in they are very nice and welcoming. Tara took me back and was great. Then came time to see the dentist........he was very kind and respectful of my issue and intense fear. He truly put me at ease made it a better experience and took his time with a care plan for me.

Dr. Neibauer went above and beyond in helping me with an emergency dental issue. I can't thank him…read moreenough for his responsiveness and overall care. Highly recommend to anyone who wants a great dentist!

I was recommended to go to RR for the patient experience! They have kind front desk staff, and even…read moreoffer you a comfort menu to be able to have a relaxing experience at the dentist. The menu includes things like a lavender scent to soothe, a warm blanket etc. Great for those with anxiety.

I have been with River Run Dental for many years. The service and facilities are very nice, but be…read moreready for low ball/inaccurate quotes for extra services where you're stuck with hundreds of dollars of uncovered service fees. This has happened multiple times to my family where RRD presents a quote that shows after insurance out-of-pocket fees for proposed services. Each time I have agreed to proceed based on those quotes and paid for the quote balance before leaving their office. Next thing I know I receive invoices for fees still due after insurance payments that are very significant. I have met with their billing/treatment coordinator and was told that they do not normally contact insurance companies for establishing customer quotes, but use a general database, although they present "insurance pays" amounts in the quotes. As a note, I did sign each quote that states that I will pay balances not paid by the insurance company, but I assumed quotes would be accurate or at least in the general ballpark. In the future RRD staff has agreed to actually coordinate with my insurance company to provide an accurate quote (this is not standard policy, so you have to ask for it), but I will not be going back. I feel ripped off. FYI, my insurance company is a major insurer.