The office experience was really bad and disorganized they lose track of schedulings, questionable…read moreupsell and lack of procedure.

I love this dentist. If there was a 6 star option I would give it to this place. Yes, sometimes the…read morewait can be a little long, but it's worth it. Dr. Dhakar is trustworthy and kind. He takes the time to answer all my questions and dive into things I don't understand. One thing I really appreciate about him is his honesty. I came to his office after a bad experience with another dentist. The other place wanted to charge me a ridiculous amount for a cavity. When I got his opinion on the cavity he laughed and told me what they were doing was unnecessary and more of a preventative measure. He said what the other place saw was very early signs of a cavity. He told me if I continued to take care of my oral hygiene, no cavity would come from that spot. I love the dental hygienists here too. There is one that always makes me laugh and feel incredible. She compliments my teeth and always picks the best flavors for the polishing toothpaste. The woman at the front desk is sweet and quick. She finds the best appointment in a matter of minutes. She is also quick to resolve problems over the phone. If you're looking for a great Dentist, come here!

I am so happy to have this office close to where live. The…read moreentire staff who treated me was super nice and professional, and the dentist told me that work recommended by another dentist in the area was not needed, and I appreciated his honesty. This is a great place to get all your dental work done. If you're looking for a dentist, give them a try.

The place is terrible. The hygienist are not trained to show proper respect to the patient. Making…read morepoor judgement call with dismissive comment, lack of sympathy, and lack of culture awareness. dont know how hygenists get certified and with ongoing training or not.

The sub level of post care from this dentist has left me in pain without any recourse…read more My procedure happened on October 30th and I was sent home with no post care instructions, just a remark by the assistant that I should be good to eat and feel all numbness go in 2-3 hours. I had to go back with days as the bite was painful even with drinking water. I am no dentist and can not self treat. I had to go back 2 second time with a week and the dentist waving his hands in the air simply said, he can't do anything!!! When I voice my frustration. He refused me any further treatment and said I could go see a different dentist. I followed a medical practitioner's advise to preventive care and am now left with pain and suffering, neither of which I had, had gone to his office for a free dental cleaning. This dentist is a nightmare and very unprofessional.

Dr. Lenoir is a very professional and skilled dentist. Cannot recommend this office more highly. He…read moreexplains everything in detail and goes out of his way to make sure you are well taken care of. Best dentist I have ever had. Today, he replaced a crown that had come off, and his work prompted me to write this review. He first had to reshape the tooth structure under the crown and prepare the tooth and then re-cement the crown. There was no discomfort and everything was fully explained. The crown feels great. The office staff is also very professional and courteous. Highly recommend this office, and in particular, Dr. Lenoir.

Called 804-794-9789 and asked for a dental cleaning appointment. They said that the earliest…read moreappointment available would be next year, in 2026! Don't bother calling them if you have any immediate needs.

Contact your insurance and ask the dental office to submit the X-rays before agreeing to any dental…read morework by this group. They insisted I needed crowns on 2 teeth and provided an estimate with the insurance covering about $1,000. My insurance denied the charge for the crowns. They said the teeth in question didn't need crowns - they were healthy.

Receptionist told my wife they had bent over backward for us(new patient) because we had to cancel…read morean appointment. Then went on to say she was cancelling an appointment for Monday. Inexcusably rude I would have cussed her out but instead we are taking our business elsewhere. Dr. Tse was the dentist we were to see. F-all of them.

had a horrible experience with Kelly the front desk worker who was unprofessional and truly rude…read more asked if we could receive a call back from the dentist and she said "probably not". Would not recommend to anyone needing dental care.

They always take good care of me! Anytime I need to be seen for any reason at all it's no problem…read more They got my dental health back on track.

I've never felt more like a Karen, but the administration at this office is so far beyond…read moredisrespectful, it's laughable. If Dr Whyte left for another practice, originally I would've followed him in a heartbeat. But the staff and office administration... There's texting options for contact which sounds great, right? Except you only get a response during business hours, which sorta defeats the purpose. If you text outside business hours, instead of getting a response back the next business day, as indicated by the auto response, you'd get left on read/ignored. I tried to get an appointment for a few weeks, and after chipping a tooth, texted constantly whenever I could until I finally got an appointment. I was told the "ONLY time available" was a specific day and time, no wiggle room, not even later in the day. No time in the coming weeks, just that day and time. So I rearranged my schedule, my two jobs, and I made it to the appointment. I got a text confirming my appointment for 15 minutes after I was told to be there, after I was already checked in. Wtf? Then time continued to tick by. An hour after I was told to be there, I was asked if I could come back the next day. Apparently an ongoing appointment was taking longer than anticipated. I'm not upset by someone else's appointment taking longer than expected, but I am upset that I was lied to about appointment availability since I was asked to come back the next day and l'd asked repeatedly for any later days, specifically the day offered, or later in the day appointment. I wouldn't have had to leave work early. I wouldn't have had to cancel work for my second job that day. Because they lied. So I won't be back to this location. I can't trust that I'll actually have an appointment. I can't trust that communication will occur or be honest if communication even does occur. If I can't trust them with an appointment, l certainly can't trust them with medical security, insurance, financial, or personal information. Beyond that, I had gone in for this "appointment" to fix a chipped tooth. That exact same tooth just chipped in the exact same place, like 3 months later, so clearly not lasting quality. This experience really makes me question the quality of previous work, no lie. I've enjoyed Dr. Whyte, but I don't know anymore. I can't even be mad, just disappointed that I trusted them so much. I even recommended this location to a coworker before all this happened. Edit to add: it's been less than two years and 3 teeth he's worked on are already messed up. A root canal indented. The tooth that chipped that he filled, fell out a few months later. Am upset tooth lost part of the siding. Less than 2 years after he worked on all of these teeth. You expect teeth to last at a MINIMUM of 5 years. One didn't even last 5 months. So now I have an adjoint with VCU Dental School to get xrays in a few weeks to fix what the accredited dentist messed up

This practice is well organized, personal service, professional yet personal. Can't be beat!read more

I've been a patient for 30+ year; my children until they moved out of the area. (20+ years.) The…read morepractice has undergone many changes over the years all positive. Over the years we never missed an appointment, and I have always paid the day of the appointment. Recently, I missed my appointment. I understand that a missed appointments cause the practice time and money. However, as a 30 year + patient, and always paying at the time of appointment, I would 've appreciated grace. I will definitely pay the missed appointment fee, but I think I will now be looking for another dental practice.

Horrible experience!! Do not go there.i was treated rudely and they injured my mouth during the…read moreprocedure. They also cracked my bridge. They denied it but it happened the day of. I wouldnt take my dog there. They dont care about their patients. It's all about the money

Virginia Family Dentistry has been our go-to dental care provider since we moved into the area over…read more4 years ago. We have found the staff to be both knowledgeable and friendly. Yesterday my hygienist was very patient as bite wing X-rays are difficult for me to get through. She helped me work through the process with as much comfort as possible. Teeth cleaning by the hygienist and exam by the dentist were a breeze.