Entering the office, I found the office staff to be professional and friendly. Didn't wait too…read morelong to see the oral surgeon . He came in and spoke with me at length and addressed any questions or concerns that I had. He put my mind at ease. I felt everything went smoothly with my consultation . And I'm hoping everything will go as smoothly with my surgery.

My son, who has autism, needed a tooth removed when Dr. Hill first arrived to the area. The…read morelengths he went to to accommodate my son and myself was extraordinary. He truly is skilled at what he does. He even called to check on my son after hours. I would absolutely recommend him. My mom has used him and I would absolutely use him again if anyone needed work done. Highly recommended!

Dr. Jackson did an awesome job with the work he has done thus far. He is very detailed in…read moreexplaining exactly what is and has happened during the procedure and that made me feel really comfortable about getting the rest of my work done at that particular office.. Great staff and wonderful, clean environment which is KEY for me.

I just left the Culpeper office after having a terrible experience. Darlene was rude from the…read moremoment my husband and I walked in. She accused me of not filling out the forms online, when in fact I had filled them out online. She was abrupt, rude and completely out of line. At one point she told me to watch who I was talking to. I would never go back there, and in fact I will let my husband's dentist know that I hope he won't recommend this place again. Dr. Jackson said he was sorry and would speak to Darlene, but he said she "might" need counselling or remediation. I suggested she should not work at the front office of a doctor's office if she can't show some kindness and basic civil discourse with patients.

Dr Nicoletti is the worst dentist I have ever been too. She cancels appointment and just closed…read moredown her business and doesn't even let her customers know and then opens up in a different name sounds extremely sketchy to me. She charges for services you don't even receive and just extremely rude. She is not gentle at all and the service was very painful.

You never know if the Dr. will show up to work. They made me feel like they just wanted to drain…read moremy insurance for as much money as possible. The British receptionist was nasty and mean and condescending. Fair warning, go somewhere else.

Absolute worst dentist in Charlottesville with zero feeling of responsibility for their patients…read more They prescribed my girlfriend antibiotics and painkillers on several different occasions for her intense tooth pain, ignoring the cause of the problem beneath a crown they installed a year ago. They ignored her plea for help on a Friday afternoon, ultimately requiring us to visit the emergency room twice over the weekend due to the septic shock she was suffering from the massive infection in her tooth (temp of 103 degrees). Blue Ridge Dental (they are amazing!!) performed an emergency root canal on Sunday afternoon and she was much better the next day - 72 hour nightmare over. Everyone we discussed this with, including the emergency doctors, said that the dentist was blatantly negligent for not ordering a root canal immediately after the first infection. Dentists are supposed to take responsibility for the work they perform, especially when it causes serious complications after the fact. This practice will apparently only throw pills at you and leave you to suffer if you have complications following one of their procedures. 2 separate malpractice lawyers have urged us to sue, but we can't afford the cost. Hopefully we can get them to reimburse us for the costs incurred over the weekend (THOUSANDS!!)

If only my insurance permitted me to go anywhere else! On my first visit, it took nearly 2 hours…read morefor them to merely x ray my teeth and see the dentist for less than 5 minutes. Then I was scheduled to come back weeks later for the actual cleaning, and then more weeks later to receive fluoride. I have two kids under 18 months and absolutely do not have time--or childcare--for 3 visits to accomplish what usually is done at other offices in 45mins flat. Fast forward a year later, it remains difficult to schedule these appointments because of my young kids. The day before my appointment they say I need to reschedule without any reason. It's ridiculous. The people on the phone are kind enough, but this whole "corporate dentist" bureaucracy is not for me.

Absolute worst. They don't care at all. Literally got laughed at after my wisdom teeth were pulled…read more Can't get a hold of them on the phone either. Do not go to this place!

I hadn't been to the dentist since just before Covid started, so I was a little nervous about my…read morecheck up and cleaning. No need. Everything went smoothly, from check in to new patient paperwork to cleaning and X-rays. The hygienist was a superstar, dealing with a couple of areas that were hard to clean in my small mouth. Dr Buckwalter was great and went over everything you'd expect as a new patient. Administratively it was all very organized at check out (they bill your insurance) and now I'm all set for another cleaning in 6 months!

I truly cannot say enough great things about this dental office! Everyone is so kind and really…read morecares about your experience. Today was only my second time coming but Dr. Buckwalter and his assistant Cathy made me feel so welcomed and comfortable. I had a filling performed and they explained to me exactly what the treatment consisted of and it was a breeze! The week before, I had my teeth cleaned and my hygienist Mallory was incredible, she has the hands of an angel! I have never had such a pleasant cleaning in my life. This place is awesome, who knew the dentist could be so fun!

Absolutely professional surgeons, nurses and staff. Caring gentle care with respect for their…read morepatients. The experience and talent are unsurpassed as everyone goes the extra mile to make you feel safe and confident during the procedure.

Do not go here. I had a pull that wasn't stitched at the discretion of Dr. Ibanez, it bleed…read moreunnecessarily all night and the next day. I've had several pull done before this and each dentist had the discretion to stitch the flaps of loose skin together. For my second visit and installing the tooth, I was prescribed amoxicillin which had already been noted that I was allergic to in the first surgery. The amoxicillin had to be swapped out for Clindamycin and along the way the pain med and the mouth rinse dropped off the Costco formulary when I went to pick it up. I requested to have that phoned back in but received push back from the admin Bethany stating that it will be phoned over a few days before the surgery. I work for the military and have an unforgiving schedule and wanted to pick it up on the weekend and expressed as much to the office worker Bethany. This request was made over 8 days ago and now that I am 7 days out and looking to pick it up this weekend. Dr. refused to phone my meds in for an entire week and even now as I am 7 days to the oral surgery and have time on the weekend was still being stone walled. Due to their negligence in ignoring a documented antibiotic allergy, the office was required to submit a correctio order to Costco, and in canceling the first order, they did not bother to ensure that the oral rinse and pain meds were still in the formulary. Bethany the admin, was patronizing to the demands of my schedule and repeatedly told me that "Dr. Ibenez will send it in when he has time. I can't pull him out of surgery or council for this." My needs as a patient absolutely put her off. Apparently, there's no set time slots or delegations in place during the work week for the insignificance of ensuring patients get their meds with some built I padded time. When I spoke over her out of frustration for her response, she threatened she'd hang up on me if I didn't allow her to finish her sentence, while offering no new solves. I'm told that due to the nature of the controlled substance, the day of sending over the prescription is based on the judgment of the doctor, you know when he has time. Am I being assumed a substance abuser? A suspicion pinned on me from them dropping the ball on antibiotics? The first go around they had notified me with a 7 day notice... Bethany should not be in a patient facing capacity until she receives further guidance and is capable of doing her job. Yeah, sure go here, Dr. Ibanez and Bethany's competence is unparalleled.

I do not recommend this office at all. I went there because I needed a tooth extracted and my…read moredentist said I needed to see an oral surgeon. He extracted the tooth and then convinced me to not only replace the tooth with an implant but to get an implant for a second tooth that had previously been removed. I was told the total cost would be $5,500. I was never told that for this amount it would only be the posts inserted and it would be an additional $5,000 more to have the actual teeth implanted. There was never any discussion that I would be charged an additional amount. When I went for a check up to confirm that my mouth had healed and the implants could be inserted, I was then told about the additional $5,000. Now I know why the parking lot was empty and why I was able to get an appointment within a few days of contacting them.

Great experience at this dentist office, starting with the kind and helpful receptionist getting me…read morescheduled the next day for a wisdom tooth extraction. Dental hygienist was knowledgeable about the procedure and made sure I was comfortable and all of my questions were answered. After numbing set it, it only took Dr. Collins about less than a minute to extract my problem tooth, no pain, quick and easy. Office was also clean with a nicely designed interior.

Dr. Krese and his staff are tops!! I have been seeing Dr. Krese for about 20 yrs. and have the…read moreutmost trust in him after being jerked around by several dentists in Charlottesville who shall remain unnamed. I do not mind one bit going for my periodontal cleanings or other procedures I've needed done. I would absolutely recommend him to anyone. Very efficient and friendly staff.

From the owner: Practice Limited to Periodontics & Imlantologyread more

I have been here twice so far and seen two different providers. The first was very rude and talked…read moredown to me the entire time. I hadn't been to the dentist in a long time and he kept making comments on how he was so amazed that my gums and teeth weren't completely rotted. He also made several comments talking down to me about how long I had waited and that obviously I didn't care about my dental hygiene. Then, I saw the dental hygienist and she was so friendly and really good at her job. She took time to explain everything she was doing and how it helped my teeth. She made sure to let me know that my teeth were strong and with a little work, they would be perfect. I plan on still going here as it is convenient but did consider switching doctors. I haven't yet because I figured that I could deal with someone being rude so long as the work I need done is getting done.