One of the worst dental experiences I've ever had. I would never recommend this office to anyone. I…read morehave a few stubborn teeth that have chipped and re-chipped over the years, which was the reason for my appointment. They are so sharp that they cut holes in my retainer and make it uncomfortable to eat. The dental team refused to even smooth down my teeth because--this is a direct quote--"teeth are supposed to be sharp to cut your food". Instead they referred me to a physical therapist to correct a jaw misalignment, which they declared was the source of the teeth chipping. They said there's no use in fixing the painful teeth or getting a new retainer until my jaw is fixed. I've never had any problem with my jaw and no doctor or dentist has ever mentioned a misalignment before. It felt as if their sole job was to make referrals. Everything I said was ignored. They also told me that my insurance would cover x-rays including bitewings, which they then recanted and charged me for after the fact. It was beyond frustrating, and I still have chipped teeth. What a waste of time and money.

My wife and I are new to the area and managed to score an appointment with these folks. What a…read morewonderful experience. I had Christina as my hygienist, my wife can't remember her hygienists name but we both thought they were exceptional. Very good at their jobs, very gentle but thorough. We also both saw Dr Bagheri to close out the appointment. She was wonderful as well. We'd highly recommend these fine folks if you are seeking a new dentist.

While we've been longterm patients of Dr. States, he was out of town when my wife needed and…read morecleaning and I needed an old filling re-done. We both ended up seeing Dr. Horton and had very good experiences. Prior to my filling she checked in about my comfort and had me sign to approve the service and cost. During the filling she checked in about my comfort a few times. Her assistant (zach?) was skilled and experienced. They worked together efficiently and I was done quickly. This dentistry office had trouble filling all their hygienist positions for a few years through covid, but they have been back to full staffing for about a year and once again seem to be able to schedule 6 month cleanings without a problem.

My husband and I loved our experience with Charlottesville Dental Associates. The staff is friendly…read moreand funny the office is clean and professional. We had an issue with our insurance company and they're helping us out with it. Hoping to send the kids as well!

Absolutely professional surgeons, nurses and staff. Caring gentle care with respect for their…read morepatients. The experience and talent are unsurpassed as everyone goes the extra mile to make you feel safe and confident during the procedure.

Do not go here. I had a pull that wasn't stitched at the discretion of Dr. Ibanez, it bleed…read moreunnecessarily all night and the next day. I've had several pull done before this and each dentist had the discretion to stitch the flaps of loose skin together. For my second visit and installing the tooth, I was prescribed amoxicillin which had already been noted that I was allergic to in the first surgery. The amoxicillin had to be swapped out for Clindamycin and along the way the pain med and the mouth rinse dropped off the Costco formulary when I went to pick it up. I requested to have that phoned back in but received push back from the admin Bethany stating that it will be phoned over a few days before the surgery. I work for the military and have an unforgiving schedule and wanted to pick it up on the weekend and expressed as much to the office worker Bethany. This request was made over 8 days ago and now that I am 7 days out and looking to pick it up this weekend. Dr. refused to phone my meds in for an entire week and even now as I am 7 days to the oral surgery and have time on the weekend was still being stone walled. Due to their negligence in ignoring a documented antibiotic allergy, the office was required to submit a correctio order to Costco, and in canceling the first order, they did not bother to ensure that the oral rinse and pain meds were still in the formulary. Bethany the admin, was patronizing to the demands of my schedule and repeatedly told me that "Dr. Ibenez will send it in when he has time. I can't pull him out of surgery or council for this." My needs as a patient absolutely put her off. Apparently, there's no set time slots or delegations in place during the work week for the insignificance of ensuring patients get their meds with some built I padded time. When I spoke over her out of frustration for her response, she threatened she'd hang up on me if I didn't allow her to finish her sentence, while offering no new solves. I'm told that due to the nature of the controlled substance, the day of sending over the prescription is based on the judgment of the doctor, you know when he has time. Am I being assumed a substance abuser? A suspicion pinned on me from them dropping the ball on antibiotics? The first go around they had notified me with a 7 day notice... Bethany should not be in a patient facing capacity until she receives further guidance and is capable of doing her job. Yeah, sure go here, Dr. Ibanez and Bethany's competence is unparalleled.

If I could leave less than 1 star I would. Dentists are fine as are hygienist. Office staff,…read moreespecially Laura are rude and condescending. Rather than explain how multiple insurance works you get treated like garbage. Would look elsewhere for care!!! As an added note, have waited 3 days from a call from one of the 2 dentist. Zero contact. Message was likely not given to contact us or they just don't care.

I only went to this clinic once and did an exam by the assistant, which are normally covered by my…read moreinsurance in other clinics. The doctor only dropped by a few minutes and talked about the treatments but I think it's too expensive for me, so I refused and never went to there again. But after four months, I received a billing that said I needed to pay for some balance from Parker Dental. They explained this money is some amount that hasn't been covered by the insurance. So I paid that money. But few weeks later I received another billing again for the same reason! Only the date when it was created is different. I'll never choose this dental again as they did nothing but charge again and again!

I had my first time deep cleaning with Jenna, the hygienist. I've always been fearful of deep…read morecleaning of my teeth, but not any longer after my visit at Elevated dentistry and with my hygienist Jenna. This was a painless experience and very thorough. Jenna was fantastic, very gentle and very caring. My fear of dental cleanings is no longer thanks to Jenna!

The Elevated Dentistry staff are outstanding. They are both friendly and knowledgeable. Dr…read more Bottorff is highly qualified with a great chair side manner. He always takes time to answer questions and present alternatives for dental care. I have been a patient for two years and Highly recommend Elevated Dentistry.

I've been attending Dr. Ellen Kelly since January but waited on my review because I didn't want to…read morejinx things. Now though the full outcome of the subsequent work Dr. Kelly did for me (today Nov. 20) remains to be seen I feel compelled to share my experience at this practice and with this super smart and wonderful practitioner. First of all, because the root canal I needed done by Dr. Kelly was on roots that go in weird directions she had her work cut out for her. Yet, wow did Dr. Kelly patiently embrace the challenges of that, gently trying to reach all angles of my roots. More importantly all the while she communicated clearly and honestly, including not promising her work would succeed. As valuable to me too was that several times in the past year when I needed reassurance about the progress or not of the healing she willingly had me come in to check things out. Then when she felt things weren't healing satisfactorily she wanted to do today's procedure (an apicoectomy) to try and reach the root end that couldn't be reached the regular root canal route. Now having had two procedures with Dr. Kelly and witnessed her consummate skill with these gnarly procedures, that she manages with a lively, caring, and sometimes wonderfully humorous demeanor, I feel she deserves this review even if this work fails too. And of course if it succeeds it will only be thanks to this gifted practitioner. Thank you SO much Dr. Kelly for making this journey much less stressful. Thank you Schuyler, for your warmth and what you do by Dr. Kelly's side. Yor are an invaluable presence during these procedures. Also, thank you Cindy, and Kelsey (forgive me if my spelling is incorrect) for how responsive you are on the phone and when I arrive for my appointments. Your presences are much needed too. PS I will return in a few months to report hopefully on the full recovery of my apicoectomy.

This is the second time I have seen Dr Kelly. The first several years ago for multiple implants. I…read morecan truly say after having several extractions followed with by the implants, I never had a single second of pain or even discomfort. Lots of bruising and swelling, but no pain. The office is exceptionally clean and personnel delightful. When I needed a graft done recently, I had no reservations about going back when my dentist said what I needed to have done. I would recommend highly. Hope I dont have to go back but if I do, will feel quite at ease with whatever Dr Kelly needed to do.

Dr. Whynott (and the entire staff) is one of the most courteous and thoughtful dental providers…read moreI've ever been to (and I've been to quite a few over the years). The office space is clean and calming, the staff is friendly and organized, and I never felt rushed at any point. Highly recommend this practice and look forward to seeing them again next year!

I have been using Downtown Dental for 40 years or close to it and do not recall any bad…read moreexperiences. When necessary, they have sent me to specialists e.g. endodontist. My normal hygienist is excellent.

Best experience yet! I have found the perfect hygienest! The new Doc is beyond words! Extremely…read moreanimated! Very very concerned about her patients! Communicates very well! It seems like she is taking to children, but it works for me! I love her communication skills! She is aware of all aspects of the practice! This probably the best staff yet! The hygienest was moon lighting from down stairs! Just a great experience!

I'm so happy I went to this dental practice. This was the absolute best dental experience I've ever…read morehad! I have anxiety even having my teeth cleaned and the staff was exceptionally wonderful! During the examination, the hygienist explained everything she was getting ready to do, so I wasn't surprised. When I went in for the cleaning and to have two fillings, I arrived at 8am. Everyone was very pleasant and welcoming. They explained to my driver what to expect after the procedure. As I entered the treatment room, it was softly lit and there's a beautiful view of the mountains from through the picture window in front of the dental chair. The hygienist explained each medication I was getting ready to take. After the procedure, they were very accommodating and took me downstairs in a wheelchair to the parking lot and helped me into the car. I slept until 3pm It was so nice waking up to clean teeth! I can't say enough great things about this dental practice and will recommend them to all my family and friends! A+++++++