Had one wisdom tooth removed on a Friday. Was assured a "quick and easy" recovery by Dr. Jackson…read morewith no need for stitches since it was an upper tooth. Was sent home with a minimal amount of pain medication (8 hydrocodone). By Sunday morning I hadn't slept for 24 hours, was in increasingly, unbearable pain and out of meds. I called the on call Dr. (Solomon) Who sounded annoyed and told me that he was unable (read, unwilling) to prescribe more medication without being seen again and that it would have to wait another 24 hours until Monday morning. Ultimately, I ended up in the E.R. for pain management which cost me an additional 500.00. The icing on the cake was when I later received a bill for another 70.00 after paying upfront. I called the office, explained the above and asked for the last bill to be waved and was denied. I wonder if dentists get compensated for referring patients to this office???? *****If you take your chances here, don't take a Friday appointment. If you have complications on the weekend you are screwed!! The on call phone number isn't worth the paper it's printed on.*****

Was Referred to this office by another Dentist. ASK if they took my insurance and yes was the…read moreanswer so afterwards I was CHARGE $75.00 for Evolution only. Why would you take my insurance cards and Not State Sorry We Don't Take Your Insurance

Entering the office, I found the office staff to be professional and friendly. Didn't wait too…read morelong to see the oral surgeon . He came in and spoke with me at length and addressed any questions or concerns that I had. He put my mind at ease. I felt everything went smoothly with my consultation . And I'm hoping everything will go as smoothly with my surgery.

My son, who has autism, needed a tooth removed when Dr. Hill first arrived to the area. The…read morelengths he went to to accommodate my son and myself was extraordinary. He truly is skilled at what he does. He even called to check on my son after hours. I would absolutely recommend him. My mom has used him and I would absolutely use him again if anyone needed work done. Highly recommended!

Please avoid . First during x rays they didn't even put the barrier over top of me during the x…read morerays but the time before they did. Last visit was told a cleaning then two small fill ins. Six months later the two teeth that needed filling in are magically not a problem anymore and now there's a new tooth that needs a fill in. Place is a corporate chain and best to avoid. Money is their only objective and priority. No inconsistency in dentists clearly. It would be best to look elsewhere!!!

If only my insurance permitted me to go anywhere else! On my first visit, it took nearly 2 hours…read morefor them to merely x ray my teeth and see the dentist for less than 5 minutes. Then I was scheduled to come back weeks later for the actual cleaning, and then more weeks later to receive fluoride. I have two kids under 18 months and absolutely do not have time--or childcare--for 3 visits to accomplish what usually is done at other offices in 45mins flat. Fast forward a year later, it remains difficult to schedule these appointments because of my young kids. The day before my appointment they say I need to reschedule without any reason. It's ridiculous. The people on the phone are kind enough, but this whole "corporate dentist" bureaucracy is not for me.

Absolutely professional surgeons, nurses and staff. Caring gentle care with respect for their…read morepatients. The experience and talent are unsurpassed as everyone goes the extra mile to make you feel safe and confident during the procedure.

Do not go here. I had a pull that wasn't stitched at the discretion of Dr. Ibanez, it bleed…read moreunnecessarily all night and the next day. I've had several pull done before this and each dentist had the discretion to stitch the flaps of loose skin together. For my second visit and installing the tooth, I was prescribed amoxicillin which had already been noted that I was allergic to in the first surgery. The amoxicillin had to be swapped out for Clindamycin and along the way the pain med and the mouth rinse dropped off the Costco formulary when I went to pick it up. I requested to have that phoned back in but received push back from the admin Bethany stating that it will be phoned over a few days before the surgery. I work for the military and have an unforgiving schedule and wanted to pick it up on the weekend and expressed as much to the office worker Bethany. This request was made over 8 days ago and now that I am 7 days out and looking to pick it up this weekend. Dr. refused to phone my meds in for an entire week and even now as I am 7 days to the oral surgery and have time on the weekend was still being stone walled. Due to their negligence in ignoring a documented antibiotic allergy, the office was required to submit a correctio order to Costco, and in canceling the first order, they did not bother to ensure that the oral rinse and pain meds were still in the formulary. Bethany the admin, was patronizing to the demands of my schedule and repeatedly told me that "Dr. Ibenez will send it in when he has time. I can't pull him out of surgery or council for this." My needs as a patient absolutely put her off. Apparently, there's no set time slots or delegations in place during the work week for the insignificance of ensuring patients get their meds with some built I padded time. When I spoke over her out of frustration for her response, she threatened she'd hang up on me if I didn't allow her to finish her sentence, while offering no new solves. I'm told that due to the nature of the controlled substance, the day of sending over the prescription is based on the judgment of the doctor, you know when he has time. Am I being assumed a substance abuser? A suspicion pinned on me from them dropping the ball on antibiotics? The first go around they had notified me with a 7 day notice... Bethany should not be in a patient facing capacity until she receives further guidance and is capable of doing her job. Yeah, sure go here, Dr. Ibanez and Bethany's competence is unparalleled.

I hadn't been to the dentist since just before Covid started, so I was a little nervous about my…read morecheck up and cleaning. No need. Everything went smoothly, from check in to new patient paperwork to cleaning and X-rays. The hygienist was a superstar, dealing with a couple of areas that were hard to clean in my small mouth. Dr Buckwalter was great and went over everything you'd expect as a new patient. Administratively it was all very organized at check out (they bill your insurance) and now I'm all set for another cleaning in 6 months!

I truly cannot say enough great things about this dental office! Everyone is so kind and really…read morecares about your experience. Today was only my second time coming but Dr. Buckwalter and his assistant Cathy made me feel so welcomed and comfortable. I had a filling performed and they explained to me exactly what the treatment consisted of and it was a breeze! The week before, I had my teeth cleaned and my hygienist Mallory was incredible, she has the hands of an angel! I have never had such a pleasant cleaning in my life. This place is awesome, who knew the dentist could be so fun!

Our family has trusted Dr. Grover's work and experience since we moved to Charlottesville. Practice…read morehas a large amount of care and attention to detail and the staff is kind and helpful.

I saw Dr. Lee for a root canal on 2/8/2020. It was my very first root canal. The office staff was…read morefriendly and courteous. Dr. Lee was professional and had a calming manner about her. She performed the root canal with great precision and talked to me through all the steps. She made me feel very comfortable. The office is quite clean and I had no worries about COVID issues. The clinic staff was double masked and there were very few patients in the office. I highly recommend this office and Dr. Lee for all your endodontic needs.

Great experience at this dentist office, starting with the kind and helpful receptionist getting me…read morescheduled the next day for a wisdom tooth extraction. Dental hygienist was knowledgeable about the procedure and made sure I was comfortable and all of my questions were answered. After numbing set it, it only took Dr. Collins about less than a minute to extract my problem tooth, no pain, quick and easy. Office was also clean with a nicely designed interior.

I want to start out saying Dr Collin's can not be Trusted.He and Judith Woods are nothing but two…read moreCONS.They tell you what you want to hear and promise everything but do not live up to there word.They told me I could get 6 Upper implants and a permanent zecornia plate for 17000 Dollars.I agreed 8 Months later the temporary plate broke I called them to find out what's next.He said he wanted another 7800 Dollars I said WHAT we agreed on 17000 Dollars and if I didn't like it I could go elsewhere . So now I have to spend 6000 Dollars more to get my permanent plate. Run as far away from this Quack .Just go online and Vet him you'll see

Dr. Krese and his staff are tops!! I have been seeing Dr. Krese for about 20 yrs. and have the…read moreutmost trust in him after being jerked around by several dentists in Charlottesville who shall remain unnamed. I do not mind one bit going for my periodontal cleanings or other procedures I've needed done. I would absolutely recommend him to anyone. Very efficient and friendly staff.

From the owner: Practice Limited to Periodontics & Imlantologyread more

One of the worst dental experiences I've ever had. I would never recommend this office to anyone. I…read morehave a few stubborn teeth that have chipped and re-chipped over the years, which was the reason for my appointment. They are so sharp that they cut holes in my retainer and make it uncomfortable to eat. The dental team refused to even smooth down my teeth because--this is a direct quote--"teeth are supposed to be sharp to cut your food". Instead they referred me to a physical therapist to correct a jaw misalignment, which they declared was the source of the teeth chipping. They said there's no use in fixing the painful teeth or getting a new retainer until my jaw is fixed. I've never had any problem with my jaw and no doctor or dentist has ever mentioned a misalignment before. It felt as if their sole job was to make referrals. Everything I said was ignored. They also told me that my insurance would cover x-rays including bitewings, which they then recanted and charged me for after the fact. It was beyond frustrating, and I still have chipped teeth. What a waste of time and money.

My wife and I are new to the area and managed to score an appointment with these folks. What a…read morewonderful experience. I had Christina as my hygienist, my wife can't remember her hygienists name but we both thought they were exceptional. Very good at their jobs, very gentle but thorough. We also both saw Dr Bagheri to close out the appointment. She was wonderful as well. We'd highly recommend these fine folks if you are seeking a new dentist.

While we've been longterm patients of Dr. States, he was out of town when my wife needed and…read morecleaning and I needed an old filling re-done. We both ended up seeing Dr. Horton and had very good experiences. Prior to my filling she checked in about my comfort and had me sign to approve the service and cost. During the filling she checked in about my comfort a few times. Her assistant (zach?) was skilled and experienced. They worked together efficiently and I was done quickly. This dentistry office had trouble filling all their hygienist positions for a few years through covid, but they have been back to full staffing for about a year and once again seem to be able to schedule 6 month cleanings without a problem.

My husband and I loved our experience with Charlottesville Dental Associates. The staff is friendly…read moreand funny the office is clean and professional. We had an issue with our insurance company and they're helping us out with it. Hoping to send the kids as well!