Called 804-794-9789 and asked for a dental cleaning appointment. They said that the earliest…read moreappointment available would be next year, in 2026! Don't bother calling them if you have any immediate needs.

Contact your insurance and ask the dental office to submit the X-rays before agreeing to any dental…read morework by this group. They insisted I needed crowns on 2 teeth and provided an estimate with the insurance covering about $1,000. My insurance denied the charge for the crowns. They said the teeth in question didn't need crowns - they were healthy.

Went for a cap and removal of old filings. The dentist giving me the Novocain did something it was…read moreso painful! I have had pain with Novocain before this was extremely painful so much so that my arm reflexively went to push him away. So I got scolded and when I said it hurt really bad like I never have experienced before he was very blasé stating something like " oh well that means I got the money shot. Right where we want it." I don't think so I felt super uncomfortable so left without getting any of the work done. Horrible experience. Look for somewhere else.

Awesome staff. Love that they aren't afraid to use new technology for better comfort for the…read morepatient. Biodegradable toothbrush samples - neat!

This was the worst experience I have ever had this is the reason people hate going to the dentist…read moreoffice dr told me he could pull my wisdom tooth that was bothering me after he filed down the tooth he said he couldn't get the tooth out so I had a exposed tooth in my mouth and was pretty much told to kick rocks went to another office right after and the dentist said dr ham pretty much butchered my mouth and this is not the first time he has had to try and fix dr han's clients WORST EXPERIENCE OF MY LIFE I WOULDN'T SEND MY WORST ENEMY TO THIS DENTIST OFFICE

CAUTION!!!!! This practice is not in network with ANY insurance company. They mislead you by filing…read moreclaims on your behalf but because they're not in network with ANY CARRIER they are actively balance billing you which translates into an excess of additional costs!!! This was never mentioned to me verbally but when I inquired about it I was told "Well you signed the papers". Not what I would consider having the best interest of the patient in mind and most certainly DECEPTIVE billing practices. I was preyed upon by this practice as they recommended thousands of dollars of treatment and still they never had the courtesy to mention the insurance issue until I brought it up. Even if the papers were signed there was absolutely no mention of this SCAM verbally. They just want your money and may recommend services that are not necessary. So please BEWARE! If you feel they have mislead you too I urge you to file a grievance against them!

Amazing Service!!! I went to Aspen Dental in N. Chesterfield for Teeth Whitening and was more than…read morehappy with the outcome of my teeth and how Welcoming/Friendly the staff is. Would Highly recommend this location!

Beware the "estimate" didn't accept what insurance paid, charged extra $500 and the appliance given…read morewas ill fitting and they made no effort to correct. Never again.

Cannot express how amazing Dr. Kreuzer and her staff are! I'm pretty timid about going to the…read moredentist but they were immensely patience with me and never once did I feel judged. I cannot stand to go to the dentist but genuinely look forward to my next cleaning. I just love them.

I recently had some rather extensive dental work done by Dr. Woodard at the Colony Crossing…read morelocation. I was given the option of a local or general anesthesia. Admittedly somewhat hesitant, I chose a local only. Dr. Woodard made the entire procedure pain free and was kind, communicative and thoroughly professional at all times, as was the assistant. Being relatively new to the area, I 'tried' two other dental practices before going to Commonwealth Dentistry. I will not need to look any further. The entire staff are the ' best of the best' and I can't say enough about the quality of care with Dr. McKenzie Woodard! Thank you!

I was was stuck finding a new dentist last minute and came across Commonwealth Dentistry-…read moreMidlothian. From my initial email inquiring on service I was able to get in for a new patient appointment and cleaning. My appointment went great. The staff was all phenomenal and polite, and the actual dental work was exceptional. I felt it was very thorough and left feeling confident that my smile is being taken care of. I was also able to get in next day to get molds for a much needed new retainer, as the one I had was falling apart in my mouth. Everything went great and super quick. I was in and out. Even with my top set giving us trouble, the staff hung on and never lost patience. Wonderful. If you are in the market for a new dentist, look no further. Commonwealth Dentistry is the best!

I rarely write reviews, and the ones I usually write are positive. I went to Virginia Family…read moreDentistry because of the glowing reviews, but my experience was quite different. I've lived in the Richmond area for over 40 years and found their business practices concerning. My 19-year-old son, 17-year-old daughter, and I had appointments last week. After being informed that our new patient visits would total $577 for the same services (since we are self-pay), I agreed to proceed. While I understand my son is an adult, I made it clear that I would be paying for everything. I grew concerned when my dentist suggested pulling a back tooth due to a gap that might cause bacteria issues, despite no current problems plus making recommendation to see their periodontist and pushing a possible the idea of an implant for the tooth; as well as, selling them on their orthodontist after I mentioned that I had seen the orthodontist the day before...which they said they never got x-rays for and it didn't matter because theirs would be different. Additionally, we were told afterward that my daughter's visit would cost $60 more due to extra X-rays, which we were not informed about in advance. It's comparable to a mechanic doing extra work without getting your approval first. I decided to go along with it, appreciating the new patient discount. They then informed us my son would need a deep cleaning instead of a regular one and scheduled it for this week, again without giving any pricing information. When he asked if there would be extra costs, they implied there shouldn't be. Later, we found out this service would cost over $200. This was surprising since we were told otherwise, and they knew I was responsible for the payments. When I asked why we didn't receive a discount for my son's previous visit since he didn't get a cleaning the first time, they said his services were different. How? When the whole purpose of the visit was for a check up and cleaning. After speaking with the office manager, Lauren, I felt unheard and unacknowledged as a customer. She did not apologize or address my concerns, only defending their position. As a business coach and consultant, I've rarely encountered such poor customer service communication outside of the restaurant industry. We ultimately decided not to proceed with the additional service. Virginia Family Dentistry's communication with patients is lacking at best and unethical at worst. They lost out on over $1,500 of upcoming services we would have needed and the lifetime value of a customer. Choose carefully! They will not be getting any recommendations from me. It's noteworthy that they've disabled reviews on Facebook, which might explain the abundance of positive reviews here. I prefer practices that prioritize people over profits and are not influenced by private equity.

I guess you can say 70 yrs old is a little late in the game to get braces, but I bought up the…read moresubject to my regular dentist for his opinion and he recommended that I should get them. It was at that time that I asked for a referral, and he recommended Virginia Family Dentistry Orthodontist. And I have to admit that was the BEST recommendation anyone could have EVER given me. From the very first moment I walked through their doors, I was greeted so warmly that I knew I was in the right place. Their receptionist and front office personnel are very warm, inviting, and professional. But it didn't stop there. The initial process was informative with the comfort and ease necessary to help me make a decision. After that first visit, I was sold! When the day came to receive my braces, I was so excited! Their caring service, is by far the BEST! And they worked within my budget and I couldn't be happier. My regular dentist, who I've been with for 15 years, really gave me an EXCELLENT referral when he recommended Virginia Family Dentistry. They are now my favorite place to visit. I'm so glad I listened to my dentist!

Having been a South River Dentistry patient for quite a few years, I can confidently say that my…read moreexperience has been fully satisfactory. First, the care I have received ranges from crowns, dentures, and more routine exams, cleanings, and x-rays. The quality of care I have received has always been topnotch. Each staff member I have seen has worked quickly and efficiently and responds to patient question in easy to understand detail. The office experience is always pleasant; and the people who work there are always welcoming. The staff thoroughly dot all the i's and cross all the t's. Each encounter (perhaps 50 over the years) has been better than pleasant in fact. These pros are quite friendly and welcoming. Am I a satisfied customer? Yes. Would I encourage others to make appointments with South River Dentistry? Double yes. Please consider South River Dentistry as an excellent practice when seeking dental care.

From the owner: Located in Midlothian, VA, South River Dentistry is a member of the Orahh Care Dental Community. A…read morecommunity united in delivering comprehensive lifetime oral care. South River Dentistry offers a wide range of preventive and restorative services, supported by advanced training and modern AI-enabled digital diagnostic technology to support earlier detection and personalized treatment planning. The Orahh Care Dental Community was selected by AARP for its commitment to accessible, comprehensive dental care and exceptional patient experiences. Patients can expect compassionate, high-quality care designed to support changing oral health needs over time delivered locally by independent dentist and teams, close to home.

This doctor just put me in tears. He may or may not be a good surgeon but he is not a nice person,…read morehe is disrespectful and does not listen at all to his patients. In fact, he does not care what you have to say because "he is the specialist" - jerk! If you need an oral surgeon, do not go to Dr. James Wallace: http://www.healthgrades.com/physician/dr-james-wallace-xc4g9 I am in severe pain due to a complication from a tooth extraction and I would rather suffer than have him treat me. I told him that he needs to work on his communication skills with his patients, grabbed my x-rays and left.

Dr. Padgett operated on me. I was born with class 3 under bite. He operated and stated while I was…read morein recovery, how pleased he was, that my surgery was a breeze. My upper and lower jaws fell apart. He was shocked. I could see it in his face.They flopped around like dentures! He immediately tried to fix it, taking the all of the loosened screws out, screwing new screws in. Sent me home, told me to come back for a check up. When I came back, same thing. His eyes were showing his shock. He did it again. Eventually, he referred me to Dr. Robert Strauss who teaches at MCV/VCU. A third major surgery. He had to take a block of bone, FROM MY HIP, to put into my face since my jaws were full of holes where Dr. Padget had kept screwing screws into my face. I asked Dr. Strauss, what happened? He stated, Dr. Padgett repeatedly used the wrong screws every time. Fast forward. . .I now look like a dog. Truly. People tell me that. I had a good job. The district manager was on speaker phone with my manager and didn't realize I was within earshot. He said that I now look like a dog, that I needed a water bowl and bed in my office now since I had the surgery. It ruined my marriage and I lost my job since looks are important in sales which I did. I filed bankruptcy. Now I avoid being seen. It truly ended my life as I knew it.

They have a very nice office with ample parking. The personnel are very friendly and professional…read more The information they require is substantial and I would recommend completing it online versus in the office. they respected my time by being ready and moving through the exams promptly.