I am so happy to have this office close to where live. The…read moreentire staff who treated me was super nice and professional, and the dentist told me that work recommended by another dentist in the area was not needed, and I appreciated his honesty. This is a great place to get all your dental work done. If you're looking for a dentist, give them a try.

I've been a VA family dentistry patient for close to 20 years and 3 or 4 different locations…read more I can safely say I don't hate going to the dentist. Everyone that works here so pleasant and kind. They never try and upsell me on teeth whitening or retainers. They just care about you and your teeth. They are SUPER busy but if you need an appointment they do get cancellations pretty frequently so they can probably squeeze you in.

They performed 2 gum grafts and did a wonderful job. Quick recovery time. Everyone is…read moreprofessional and knowledgeable.

Professional and extremely talented and knowledgeable. The office staff and technicians are…read morefriendly and helpful.

This practice is awesome! I have received quality care from two of their doctors. Dr. Adrianne…read moreCastro is an endodontist and she did my root canal. She was friendly and efficient and got it done pain free. Dr. Mark Diefenderfer was the dentist I saw that is taking care of my bridge work. He is super friendly and really takes the time to go over all your options and once I decided on my care route, he got me in and fitted quickly and painlessly. All of the nurses and the office staff are also super friendly and helpful.

This practice was recommended to me by a coworker. The only downside is that you have to wait about…read morea year to get an appointment. Other than that, the staff and care team were great. I'm happy to have found this practice for my dental care.

I have nothing but great things to say about this office. I arrived with my sister as a pick up for…read moremy father this afternoon. as soon as I walked it, we were greeted. They kept us up to date on my dad's progress as well as gave us a great take home healing package, to include soup! Unfortunately my dad wasn't feeling his best after but since we were still at the office, they were great with taking care of any needs. 911 was called but everyone still remained professional and calm! The staff has even reached out this evening to check on my dad! He is doing fantastic & we are all very happy with the overall care and concern they all have my dad! Thank you guys!

What a fantastic place! The front desk was so incredibly welcoming, such a warm and friendly…read moreatmosphere! Alex was awesome, very friendly, sweet, and knows her job extremely well!! Dr. Gousias was also very friendly and a true professional. He clearly explained what he had found when reviewing my dental record, what the plan was to fix the issue, and then asked me to tell him a little about myself. I was absolutely astonished! I am 50 years old and I've never been asked by any medical professional to tell them about myself. He even called the next day to see how I was feeling! Truly a top notch dental practice! Thank you Synergy, for taking such great care of me!!! Thank you!!!

I was very impressed with this practice. I was very concerned about my appointment and I've had a…read morelot of dental work done, so I was not comfortable at first, but this was a good experience. (If, having a tooth pulled can be good) I've had lots of dental work done by lots of dentists, but this doctor was one of the best.

I'm a patient person. I understand things don't always go according to plan. I don't leave 1-star…read morereviews. I also don't walk out of businesses outraged. Today I did both at Tulips' Chesterfield office. I would have liked to have had the opportunity to bring my elderly mother to meet one of the periodontists, but didn't make it past the blonde receptionist that was full of attitude. Immediately upon giving my mother's name, she stated very rudely that they wouldn't be able to see her today, and that I would just have to take today's appointment time to complete her paperwork and schedule another appointment. After I made personal arrangements to travel in from out-of-town while quite sick myself to get my mother in from her nursing home for some complex dental care, and after taking time off from my 3 national businesses to get her there, and after calmly explaining to the receptionist that their website was down last night when I tried to pre-fill their patient paperwork (checked 4x last night), she proceeded to cop a disdainful attitude with, "Well, THAT's why we send you the links well in advance. YOU'LL just have to complete the paperwork now and come back ANOTHER time when WE can fit you in with an appointment." No apology for their website being down, no acknowledgement of the hassle we'd gone through to get my mom there. COULD. NOT. HAVE. CARED. LESS. Considering the procedure my mom would need to have would probably cover half or most of the receptionist's salary, I'm surprised that they have this person out front. The periodontists may be excellent - but we'll never know, because we'll be taking my mom's business elsewhere. God only knows how much business the person out front is costing them.

Great engagement of all employees from the front desk to the doctor. Explanations of care as well…read moreas any out of pocket expenses were covered in detail. The hygienist made sure I was comfortable and the experience was painless.

Going to the dentist is rarely seen as an experience you look forward to, but West End Dental is…read moredoing everything they can to change that. I cant say enough about how pleasant an experience I had with them. The staff is just delightful and they go out of their way to make you comfortable throughout the visit. I highly recommend them and will be a patient of theirs indefinitely.

I underwent several procedures with Dr. Han, but unfortunately, I faced challenges with their…read moreservices. Despite requiring additional sedation, I felt overlooked and experienced delays in receiving treatment. The office team mishandled the delivery of my crown, resulting in a frustrating payment processing experience. I had shown up after a month to receive my crown, only to be turned away because my final payment had auto failed. No courtesy phone call before appointment, no apologies for wasting time . If the crown had been delivered on timeonly half that money would have been collected.I share my experience in the hope that it may assist others in avoiding similar frustrations with this practice, which appears to prioritize financial interests over patient well-being.

Dr. Han and his staff are WONDERFUL! I have been going for the last 3 years, and they have taken…read moreexcellent care of my teeth. They are high tech, without the high tech price tag. I also got invisible braces from them, and the cost was far lower than going to an orthodontist. Everyone is super nice, kind, and professional. I highly recommend!

I've been going to the Dental Office for over 4 years they never once told me that I was not in…read morenetwork or out of network charger me constantly for free cleanups every time I go is the issue and when my son goes if a problem the services and the office staff is horrible new dentist Dr. Han NEED'S TO WORK ON PEOPLE SKILLS

Patient First is simply lost, I needed a form filled out so that I could continue on with my…read morescheduled surgery. Now I had a complete physical in February, the a second visit in March due to back pain, well they misdiagnosed the back pain and proceed to give me a hard time when I asked for a referral. Finally got that, after some yelling. Now I have to get a complete new physical before they sign the form another co-pay, another day off from work and another 2-3 hours I'll never get back. I know that I'm looking into malpractice complaint if this causes any issues with my scheduled surgery.

I had a great experience with this group. Dr. Boxx was most understanding of my concerns and…read moreextremely kind talking to me about what I was going to have done. He even called me the next day to check on me. Thank you being the best!

This could have been a 5-star rating if it wasn't for the office staff! I found them to be…read moredifficult to work with and impossible to reach! EVERY CALL gets scrutinized by the Call Center person, even if you have an emergency which I did and ended up getting my tooth extraction done by another surgeon and not my doctor. I won't be returning to Commonwealth, even though I need two additional implants.

Dr. Patel has been an incredible dentist to my family for several years now. She's great with my…read moredaughter and her front office is awesome and super friendly. If you're looking for a welcoming dentist office that can treat the entire family, they are your best option in Short Pump.

Dr. Patel and all of the staff here are so kind and welcoming. I, like most people, dread going to…read morethe dentist but this team truly makes everything so easy and relaxing. Every time I come, they ask me about my job and what's going on in my life (I don't know how they remember all this because I barely remember myself lol). My appointments never feel rushed or impersonal. I highly recommend Village Family Dentistry!!