I hadn't been to the dentist in several years and was VERY nervous about seeing anyone. I…read moreresearched best options on reddit and heard that this office was very caring and empathetic. I had a hole in my tooth that I've been obsessing over for 2 years. It ended up being from a fallen out filling and a cavity was building in it. No other issues. I was so relieved. In my first visit I had x-rays and a cleaning and a few days later got the cavity fixed. This was a few months ago and I'm just getting around to reviewing now. It was an exceedingly positive experience.

I came here for two routine exams and teeth cleanings based on a recommendation from a neighbor who…read morehappens to be a dental sales rep and had a horrible experience. This practice has poor bed side manner and is designed to squeeze every dollar that they can out of you. I do not recommend this practice to anyone seeking care. Setting up appointments was rather simple and the office was technology forward, clean, bright and new. The building was recently renovated and they have a large parking lot. However, it was obvious that behind their fancy facade lies the drive to pad their bottom line. My first check up here was pretty comprehensive with all the x-rays being taken and teeth properly scaled. This took approximately 45 minutes into the hour long appointment. The hygienist spent a good 10 minutes trying to explain for me why I should pay for the up charge for fluoride even though it already covered under my insurance plan. The hygienist and dentist spent the last 20 minutes of my appointment creating a sense of urgency telling me to prevent my teeth from cracking that I needed to buy from them a mouth guard, electric tooth brushes, teeth whitening, etc all of which I get for free from my dental sales rep neighbor. My second appointment consisted of a longer sales pitch than actual care. My second cleaning here with the same tech didn't even last all of 10 minutes, which is inadequate to receive a proper scaling done, she didn't even floss my teeth. I received another repeated lecture regarding why an up charge for the fluoride was highly recommended even though it was already covered by insurance. Followed by another 20 minutes berating me on why I did not want to proceed with making an mouth guard and signing up for their teeth whitening treatments. I've never had any issues with my teeth and I cannot imagine how this practice would try and extort me if I had actually had an issue with my teeth. This has left a bad taste in my mouth and I cannot recommend anyone come to this practice.

I am probably one of the most anxious individuals when it comes to dental visits, but this time I…read morewas put at ease. The entire office (Linda, Mya, and of course Dr. Patel) are amongst the most professional and warm-sprited individuals you could ever meet. I'd recommend this location to all! Thank you for providing such stellar customer service and taking dental practice to the next pillar! Looking forward to finally continuing on my dental regimen with your team. :) Interesting thing is that I found out about this practice on yelp. Now, I hope to help others looking for this level of service!

Dr. Patel has been an incredible dentist to my family for several years now. She's great with my…read moredaughter and her front office is awesome and super friendly. If you're looking for a welcoming dentist office that can treat the entire family, they are your best option in Short Pump.

Dr. J. Crichton.... GREAT Dentist, amazing chair side/bedside manors ! 5 Stars! Highly reccomend to…read morefriends and family!

Always a pleasant visit however, staff faield to verify insurance coverage twice. The procedure…read morecost me over a thousand dollars, which could have been avoided. An online of Key Highlights "Verifying insurance coverage beforehand. (not true)

I am so happy to have this office close to where live. The…read moreentire staff who treated me was super nice and professional, and the dentist told me that work recommended by another dentist in the area was not needed, and I appreciated his honesty. This is a great place to get all your dental work done. If you're looking for a dentist, give them a try.

I've been a VA family dentistry patient for close to 20 years and 3 or 4 different locations…read more I can safely say I don't hate going to the dentist. Everyone that works here so pleasant and kind. They never try and upsell me on teeth whitening or retainers. They just care about you and your teeth. They are SUPER busy but if you need an appointment they do get cancellations pretty frequently so they can probably squeeze you in.

This is the best dentist office ever. Everyone is so friendly, polite and honest. My 4 yr old and I…read moresaw Ally today who was so amazing! Ally kept talking with my daughter the entire time and was so friendly that my daughter felt really excited for her check up. I loved that she made sure my daughter kept standing behind the wall when it was time for me to get my x-rays done. It was such a sigh of relief as a mom! We've been coming here for a few years and the dentists always compliment our teeth and have never pointed out any issues. I feel like they're honest! I've gone to other dentists in the past who seemed to make up bogus tooth issues to make a couple dollars.

This Dental Practice received a 4 something rating HOW? They have terrible reviews in 2021 through…read more2020 or Currently. Something has changed ~ Dentist in Charge, Office Manger, Office Staff attitudes? Chair Side Dental Employees attitudes? 2015 through 2017 it seems from Patient's rating they felt well taken care of! I was browsing for Cosmetic Dentist I think I need to move on!

I went to the new office that just opened next to the Rutland neighborhood today. I called prior…read moreto making appointments for my family, I ask questions and the front desk gal was very nice assisting me and I made all my family appointments. I went in for my visit today and I was thrilled with how kind and knowledgeable they all were. I did my paperwork online so I did not have to waste time with paperwork. The front gal gave me an estimate of what today could cost max, which was awesome to know so your not surprised at check out. I had not had a cleaning in 5 year( I am embarrassed to say it it's the truth). Kathy took me right back she is a 30 yr experienced hygienist and it shows, she talked me through every step and made me feel at ease. During the entire process I felt no pain or discomfort at all, if anything I was just enjoying laying back and relaxing as she cleaned my teeth. Dr Graham came in after and was so patient in explaining everything that the X-rays showed, although I did have a couple cavities I did not leave stressed at all to come back. He kept asking if I had any questions because he wanted to be sure I understood everything, I truly appreciate that since not all doctors do that. When I went to check out Kathy walked me up to the the payment area and that gal was very personable . I loved how patient she was, not only scheduled my appointment but looked at my insurance to give me my estimated cost for my next visit without me asking. This office is new but I hope they are around a long time since they did a great job. I would highly recommend Kathy to anyone looking for a cleaning or Dr. Graham for anyone looking for a dentist!!

I would give this place no stars if possible. We were a customer for several years when I called…read moreback to make an appointment to get a crown from where they referred my husband get a root canal she said my account was closed because he did not pay $59 fee for a missed/cancelled appointment not a fee for service but a fee for a missed appointment. They are the ones that cancelled the appointment. The lady said they closed our account and he could not come back. The front desk was already bad this just confirms everything.

Love this place!!! The women who work on my teeth are far and away amazing!!! The office is clean…read moreand comfortable. The use of sunglasses is another big bonus!! Love that they thought of that. All in all, I moved down from NY over a year ago and am so happy to have found these guys. Great place.

I had to have a tooth removed, which is never an enjoyable experience, but I'm so grate for Dr…read more Nicki Sparks, hygienist Brittany and assistant Mimi for making the process as smooth and stress-free as possible! From start to finish, they made sure I was 100% comfortable, and at no point did I feel any discomfort. I was bracing myself for pain and swelling after the procedure, but to my surprise, I felt fantastic! I am genuinely excited to move forward with my implant and get my new tooth placed. Thank you all for the exceptional care. Also, shout out to Tracy for calling to check on me!

I just want to say that RVA dental care is the best dentist I've ever been to. This is my fourth…read moredentist in my lifetime and I'm obviously staying. Let's talk shop, let's get down to brass tacks, let's look at the facts: 1) you can't beat the location 2) everyone was incredibly nice and genuinely excited I was there. Little did they know the 5 star Leader of the Yelp Army, the Commandant of comments, The Yelp General walked in their front door. 3) each and every doctor had world class bedside manner. There was a gentleman next door that I'm pretty sure was having a tough time and Dr. Collie was VERY patient with him. 4) TWO. WORDS. hot towel... NEED I SAY MORE? What am I in First class to Dubai on British airways??? Mind blowing. Thank you RVA dental care, I really appreciate it the pearly whites and beautiful bicuspids.

I had a dental emergency on a Saturday morning. RVA not only answered the phone at 8 a.m. but…read moresqueezed me in for a 9 a.m. appointment. (I left messages at seven other dental offices that claimed they offered emergency care. Nobody returned any of my messages. Ever.) I can't speak to RVA's other services, pricing, etc. But they get a five out of five for caring enough about patients to assist with emergencies (even when the patient wasn't a prior client). Thank you.