The office experience was really bad and disorganized they lose track of schedulings, questionable…read moreupsell and lack of procedure.

I love this dentist. If there was a 6 star option I would give it to this place. Yes, sometimes the…read morewait can be a little long, but it's worth it. Dr. Dhakar is trustworthy and kind. He takes the time to answer all my questions and dive into things I don't understand. One thing I really appreciate about him is his honesty. I came to his office after a bad experience with another dentist. The other place wanted to charge me a ridiculous amount for a cavity. When I got his opinion on the cavity he laughed and told me what they were doing was unnecessary and more of a preventative measure. He said what the other place saw was very early signs of a cavity. He told me if I continued to take care of my oral hygiene, no cavity would come from that spot. I love the dental hygienists here too. There is one that always makes me laugh and feel incredible. She compliments my teeth and always picks the best flavors for the polishing toothpaste. The woman at the front desk is sweet and quick. She finds the best appointment in a matter of minutes. She is also quick to resolve problems over the phone. If you're looking for a great Dentist, come here!

Came in for one tooth extraction and left with a $1,120 billed to my insurance. I trusted this…read moreDentist when she talked me into doing this new PRF treatment since the tooth being extracted was near my sinus cavity and telling me it would be covered by insurance. It was $420 just for that needless procedure Not covered at all. Just ridiculous. Came in for a tooth extraction, left needing to pay $553 out of pocket...

Dr Ali and her staff have been amazing. I have had problems with consistent, worsening teeth pain…read morefor about 9 months. It was making talking difficult, a real challenge to my work as a teacher. Dr Ali was the first dentist I saw who offered several possible treatments. The remineralization paste she prescribed and day guard has been steadily improving my condition. Dr Ali has taken the time to discuss all treatment options without pushing anything. Her office has been very polite and thorough in explaining the billing and costs upfront before any treatment was approved by me. Highly recommend

Raise your hand if you're an Adult and you have a fear of the dentist? *Slowly raises hand* I hate…read morethe dentist and have had a healthy fear of going to the dentist ever since I was a child. The staff at VFD has been so patient with me through the years and has partnered with me to achieve the smile of my dreams! They answer all my questions and help to provide an accurate quote for any out of pocket expenses I may have. So what's it like going to the dentist during a pandemic? Surprisingly it's pretty normal,going to the dentist during COVID was a major concern for me. I'm happy to report VFD is doing an amazing job keeping everyone healthy and safe. They have limited seating in the waiting area, mask are required. Both the dentist and hygienist wear both a mask and a face shield and there is hand sanitizer everywhere! Long story short if there was a cleanliness award during the pandemic VFD would easily win the award!

I needed a crown. I was given an agreed upon price for the work to be done. Received a bill above…read morethe agreed price and brought it to my tech, Amber, in the Mechanicsville office, the day of my appointment and she took it to the billing office, then brought it back and told me not to worry about it because they "would just write it off". Fast forward, I received another bill so I call and suddenly Amber's information is incorrect to the tune of over $400. Never again will I use them. Never will I recommend them.

They always take good care of me! Anytime I need to be seen for any reason at all it's no problem…read more They got my dental health back on track.

I've never felt more like a Karen, but the administration at this office is so far beyond…read moredisrespectful, it's laughable. If Dr Whyte left for another practice, originally I would've followed him in a heartbeat. But the staff and office administration... There's texting options for contact which sounds great, right? Except you only get a response during business hours, which sorta defeats the purpose. If you text outside business hours, instead of getting a response back the next business day, as indicated by the auto response, you'd get left on read/ignored. I tried to get an appointment for a few weeks, and after chipping a tooth, texted constantly whenever I could until I finally got an appointment. I was told the "ONLY time available" was a specific day and time, no wiggle room, not even later in the day. No time in the coming weeks, just that day and time. So I rearranged my schedule, my two jobs, and I made it to the appointment. I got a text confirming my appointment for 15 minutes after I was told to be there, after I was already checked in. Wtf? Then time continued to tick by. An hour after I was told to be there, I was asked if I could come back the next day. Apparently an ongoing appointment was taking longer than anticipated. I'm not upset by someone else's appointment taking longer than expected, but I am upset that I was lied to about appointment availability since I was asked to come back the next day and l'd asked repeatedly for any later days, specifically the day offered, or later in the day appointment. I wouldn't have had to leave work early. I wouldn't have had to cancel work for my second job that day. Because they lied. So I won't be back to this location. I can't trust that I'll actually have an appointment. I can't trust that communication will occur or be honest if communication even does occur. If I can't trust them with an appointment, l certainly can't trust them with medical security, insurance, financial, or personal information. Beyond that, I had gone in for this "appointment" to fix a chipped tooth. That exact same tooth just chipped in the exact same place, like 3 months later, so clearly not lasting quality. This experience really makes me question the quality of previous work, no lie. I've enjoyed Dr. Whyte, but I don't know anymore. I can't even be mad, just disappointed that I trusted them so much. I even recommended this location to a coworker before all this happened. Edit to add: it's been less than two years and 3 teeth he's worked on are already messed up. A root canal indented. The tooth that chipped that he filled, fell out a few months later. Am upset tooth lost part of the siding. Less than 2 years after he worked on all of these teeth. You expect teeth to last at a MINIMUM of 5 years. One didn't even last 5 months. So now I have an adjoint with VCU Dental School to get xrays in a few weeks to fix what the accredited dentist messed up

This was the best experience I've ever had with an oral surgeon or dentist. From my 2nd phone call,…read moreI spoke directly to Dr. Herrera. I expressed my needs, my concern & my fears and he got me INSTANTLY!!! Our initial visit just confirmed everything I already knew. I wanted him to handle my surgery & he did. I was comfortable from the moment I met him & now I feel like he's family. He takes care of his patients from the beginning until you have no more issues & are good. He really cares & Is so empathetic to your situation. I wish he could be my Dr. for everything because you will never meet another person let alone oral surgeon like him. Thank you so much Dr. Herrera- YOU ARE THE BEST!!!! PS... I love the staff as well- they all are RockStars!

Word of advice: don't ever get your tori removed (if you don't know what that is, you probably…read moredon't have them) but if you have to, go see Dr. Herrera. He was referred by a dentist friend (hey Dr. Stafford!) and while it was definitely a painful process I know I chose the right oral surgeon to go through it with. Dr. Herrera's staff is friendly and answered all of my questions. Maria is amazing at the front desk and Ashley is AWESOME in billing. Dr. H is one of those people that immediately makes you feel comfortable-even as he's explaining how he will be chipping large portions of bone out of your mouth. While not at all painless I've had the best experience with the entire staff here-from the front office to all of the surgical assistants. Dr. H even gives you his cell phone number, and is super accessible when you have questions. My husband will be coming back in to have his wisdom teeth removed-thank you!

My baby had to get his wisdom teeth out (as well as a few others) & I researched this provider…read morefirst. He was amazing from the consultation to the surgery and even after that. They explained the process & were very friendly. Even before leaving, they had us watch a video as to what to expect post-op & what we would have to do for him. They called to check on him the next day & were always willing to help us when we called back with questions. I highly recommend this oral surgeon's office.

Excellent doctor and staff with a small practice that has a personal feel. My son and I have both…read morebeen treated by Dr. Truitt and we have absolute trust in him.

Beginning last year, my wife was served by Dr. Larkin & Barbara, for a tooth extraction and bridge…read morereplacement. Dr. Larkin does excellent work, very skillful and precise. Barbara is exceptionally caring, skillful, and personable. My wife was extremely comfortable under their care. Both are very patient and confident in their work. My wife will stay with Dr. L and Barbara for any further work, and she highly recommends them. Would give them more than 5 stars if possible.

This practice was recommended to me by a coworker. The only downside is that you have to wait about…read morea year to get an appointment. Other than that, the staff and care team were great. I'm happy to have found this practice for my dental care.

I am so happy to have this office close to where live. The…read moreentire staff who treated me was super nice and professional, and the dentist told me that work recommended by another dentist in the area was not needed, and I appreciated his honesty. This is a great place to get all your dental work done. If you're looking for a dentist, give them a try.

The place is terrible. The hygienist are not trained to show proper respect to the patient. Making…read morepoor judgement call with dismissive comment, lack of sympathy, and lack of culture awareness. dont know how hygenists get certified and with ongoing training or not.