Most say if I was looking for a bike I would get it at this dealership. Sales guys from the floor to the manager are great people. Apparel shop (Cherokee) has to one of the best. Hats off to the whole team. read more

Raging Bull Harley-Davidson - Motorcycle Repair Near Me - Durham, North Carolina

Just because their service department ROCKS!!! that is All !!! They go that extra mile when I was travelling through. On my way to Florida on my bike. read more

Should be called raging bullshit! Mechanics suck, won't honor a major flaw that was mechanic did couple years ago. Didn't fix it when took backbit the error finally to its toll. Won't correct the flaw without being paid. And an easy correction. Will never go back to them again. Bought the bike there a had all regular service done there. Not anymore. They can't even keep employees more than two years. Made me wait over a half hour just for an inspection I had done first of year. Sure wasn't busy in there guess had to wait for him to finish his video game. read more

They were in a hurry to make the sale, after that customer service is garbage. They don't do what they say they're gonna do. I had a bike shipped to me in South Alabama. They didn't send a dealer tag with the bike. after being told three times it was being overnighted. I still don't have one and still can't ride my bike. And act like they could care less if you're happy or not. Update. I did finally get my temp tag read more

So on Sunday the 16th, over four months after I dropped off my bike to have them replace the front bearings, I got my bike back. Happy to be reunited with my bike and got my first day of riding 2022 in. Having sat in their care for 4 months, it was dusty, but they did dust it off for the most part. That and I got a full tank of gas. And it ran nice. It should... it ran nice before I dropped it off. But I got new rubber too, so riding with a bit more confidence now. My only complaint is part of the service was for the brakes as well. That's fine, but it seems they must have had some difficulties getting the top of the resevoir off because it is all kinds of messed up. If that kind of stuff bug you.. it bugs me.... I would inspect the bike well before leaving. I did catch it but was so excited to have my bike back.. I went home. I did photo graph the improvements. Attached for your benefit. Stuff gets scratched up while being worked on. But a little touch up black would have gone a long way. Guys were nice.... but none of this should have happened. They mostly have good reviews... so maybe it was just me. Unfortunately word on the street is that it wasn't me. They didn't do an inspection on the bike, and I took it to my new HD dealer, and there were two others there who were former Raging Bull customers... not a good sign. Come on guys... I changed dealers because I moved. This just made it feel that much better... read more

Raging Bull Harley-Davidson - Motorcycle Repair Near Me - Durham, North Carolina

Purchased a new Harley from Scott at Raging Bull and it all went really well. The whole process was like buying a bike from a friend. I appreciate the honesty and help from Scott when choosing a trade option. Thanks to everybody I met from Cray to Boone, to hip, to service desk dude who's name escapes me. Good people. read more

Do NOT waste your time or money at this location for service or parts. It is the closest location to me and I've tried many times giving them chances and always more expense for any service if they even do the service. Then you order parts they say they will call you when it comes in, a week later you call and they say "yeah it's been here". Latest was a new key I ordered. No call it had some in a week and half later I call and "it's been here". I come to get it, and go to service to see if they can program it. 6 Harley "mechanics" standing around the desk. I ask they say "today?" No way. Then ingnored me. I stud there for a few minutes and the guy I was talking to called another guy up front to go back with him. They came back out and said they could but it would another 30 minutes before they could and it would be $75 dollars. I asked why so much and he looked at me like I was stupid and said "we have to reprogram the hole thing". I walked outside and called Tabacco Harley in Raleigh. "We're short handed but shouldn't be a problem come by, it will be $35 dollars." Told them Ragining Bull no thank you, went to Tabacco Harley and walked in, nice greeting and fast service. For half the price. Also had the same thing with handle bars, oil change and so much more. Not worth the battle save money and time. read more

As soon as I walked in the dealer there were three people on top of my dad and I. They proceeded to pressure him to buy a more expensive bike than he wanted and also pressured him to buy new instead of used. These guys are shady and manipulative. They also would not give us prices unless he ran our information in the system. read more

I tried to work a deal at this dealership when it was under previous ownership (Rommel Harley-Davidson). Staff was friendly enough, but management didn't want to deal. So I found an awesome deal for a used bike on Craigslist, but not before I'd met a couple of guys that worked there from East Tennessee like me! Not long after (2 months to be exact), I had a guy cause me to wreck my bike. It was totaled and I had to have my Right elbow rebuilt! The friends I'd made at the dealership were super supportive after the wreck and I knew I would go back there when I was able to get another bike. Like a thief in the night, new management rolled in and a new name was on the side of the building...RAGING BULL!!! The new owner didn't just bring a new name, but they also brought a new way of doing business; one in which the management actually wants to sell motorcycles! I met Boone Fisher (of #askboone fame) for the first time. Told him my story, he told me his, I told him as soon as I got my settlement that I'd be there to get one. That was in February 2017. Fast forward to the last week of August 2017 and I walk in with my settlement and Boone and I work out a deal for my bike...a highly customized Ultra Limited! I got a fantastic deal on it (best I could find from Orlando to Northern Virginia anyway) and I couldn't be happier with the experience or the service since I purchased it! If you're looking for one, go see Boone! If you need parts, go see DJ at the parts counter! If you need service, go see Garrett in the service department! If you need anything involving a Harley-Davidson, go see someone at Raging Bull!!! read more

Raging Bull Harley-Davidson - Motorcycle Repair Near Me - Durham, North Carolina

I always stop here while visiting my son in Raleigh. They alway have a good inventory and a lot of accessories to choose from.

Greeted by "Gregg" who was sitting on park bench by the door, sloppy feller to say the least. I'm shopping for a motorcycle and rode in on my 2014 Kawasaki ninja 1000. No stickers on used bikes for sale on front lot. When I asked "Gregg" he said "well I can tell you all these bikes are 20,000$ or more" that's all he said. Hmm. I walked inside and there was free soda and pizza, that's very cool. I looked around for a half hour with little reconnaissance. I'll try the Burlington Harley Davidson dealer from which I have bought a bike from before. Patrick, ICU nurse at local hospital, 12 yrs USMC, "tuck and roll, don't troll, lest lead will take a toll, pray and spray don't dismay this might be the day, get sum! read more

I have to say that I did not even have an appointment today for an obvious mishap I made with the bike. However Garret and Tim in service department made me feel right at home and took car of a loyal customer. I dropped off the part and thought I would have to come back but he jumped right on the part and had it ready before I pulled out of parking lot. On top off that Tim came out of his lunch to help another biker whom just moved to the area from Indiana. Great service fellas. Also, Dane in the parts was knowledgeable about the correct part and configuration to get me back whole. read more

I bought used Vrod from these guys in 2 days. Went with their finance option for buying it. First lie they fed me that Service plan (ESP) is mandatory for financing with them and if you cancel in 30 days you get full refund. So I went for it and with in 7 days I reverted to them and got it cancelled. All this happened in Oct 2019. Even Now my lender didn't receive a refund cheque. Worst part is their usual processing time 'as they say' 4-8 weeks. I have been calling their finance managers and leaving voicemails after that time period. I went in person to talk to them but of no use. They said in 2 days we are going to mail the refund cheque, but it's same story. My only and final option is to talk to an attorney and file consumer grievance against these guys. I DON'T suggest this place to anyone if you want good customer services. read more

I took my 1992 Springer to Raging Bull Harley-Davidson today because it was leaking oil from a gasket. I was told they "don't look at bikes older than 2007." The service guy didn't even offer any advise. I suppose it was a corporate decision to disregard customers that have spent their money over the years and who helped put the company where it is today. I understand the whole "obsolete parts" argument, but couldn't you at least assess things before sweeping loyal customers out the door? It just doesn't seem right. I suppose it's all related to money, which always beats loyalty. I love my bike and I'm keeping it no thanks to Harley-Davidson. I've been riding for 30 years and have a lot more riding in me. But I'll never buy this brand again. You have used bikes you're selling that are older than 2007. So you'll sell them but won't service them? Great. read more

Harley broke down from Illinois. Said they were going to get it right in because we were stranded. An hour later they brought it in . After dragging their feet sent someone out to get a part 20 miles a way. An hour and a half later he came back and took almost two hours to change a starter!!!!! Super slow nice people but no urgency at all. read more

Such a great dealership. The team I worked with was awesome and very helpful. Chris, Becky and Peter are amazing to work with! Bought my first Harley from them and it probably won't be the last. They are super knowledgeable and had me in and out so quick! Excited to be part of the fam. read more

I came to Raging Bull for my Basic Rider Course. The staff there were very friendly, and the instructors Tim and Kathy were nothing short of amazing. One of my fellow riders had a small incident, and Tim and Kathy handled the situation quickly and professionally, and got the class back riding ASAP. Overall the class was very educational, and even taught extra maneuvers beyond what you'll probably ever need on the roads. Tim was even able to give me some mechanical advice on a sports bike I'm working on myself! My only warning to anyone considering taking a riding class (in general) is that it is extremely mentally taxing. On a motorcycle, one wrong twitch can send you speeding off or bring you to a screeching halt. I can't emphasize enough, as someone who just started learning to ride, make sure you are very well rested, have had a healthy breakfast, and can clear your mind of everything but riding. If you come prepared, you'll be as disappointed as I was when the class has to end. Thanks so much again to Tim, Kathy, and the entire team at Raging Bull Harley-Davidson! As someone who was never previously interested in owning a Harley, this is where I'll go to buy my first one (hopefully soon! read more

Greeted by "Gregg" who was sitting on park bench by the door, sloppy feller to say the least. I'm shopping for a motorcycle and rode in on my 2014 Kawasaki ninja 1000. No stickers on used bikes for sale on front lot. When I asked "Gregg" he said "well I can tell you all these bikes are 20,000$ or more" that's all he said. Hmm. I walked inside and there was free soda and pizza, that's very cool. I looked around for a half hour and no one would help me, they were all watching the game. Lol read more

I had a great experience here buying my Sportster from Caitlin Sue. She very knowledgeable and dedicated to making sure you find the bike that's the right fit for you. Highly recommend going to see her. read more

Service at Raging Bull was worse service I've ever had at dealership!!! Paid 3,300 for a service and was back in he shop 4 days later. Bike was brought in November was ready until February. Guys we're great the start with them no one would call me back and follow up with issue. Parts want ordered, told them I was going to bike week march 10, march 9 they broke a bolt off in motor trying to fix an issue that should had been fixed the first time. So then guess what I loss money going to Daytona because I didn't have a bike to ride, when they said it would be ready. So I couldn't get deposit back. I left a review on Fb page on march 26 at 11:00 am they call me at 5:30pm said bike was ready. No phone calls from March 9th till March 26th. And then they tried to say I owed them more money for their mistake. i called Brad the service manager back and he said that the other guy didn't get the service order, but Garrett told me he talked to Brad and he was waiving the service just needed to pay for parts smh. That tells me they didn't talk to each other. Because I talked to Brad immediately after he called. Why would you lie to your customer. Customer service is everything read more

During the sale I was told about additional products, such as extended warranty, GAP insurance, and prepaid service. I never asked for any of them, but they were added to my contract, for a total of $5500. Unfortunately I didn't notice until the next day. I called and I was told it was fixable. I filled out the correct forms and submitted them for a refund. I called and emailed after sending inthe forms but got no response. Finally I went in, and was told it had already been done. Two months later nothing has been fixed. Service department also put my bike together wrong after adding aftermarket parts. They assembled the from end wrong, and the triple trees bottomed out into the front fender. DON'T SHOP HERE read more

This is an awesome dealership that has a ton of new and used bikes available! The sales Guys are friendly and knowledgeable, the part Dept is very helpful and service does it right the first time!!! I would strongly recommend trying this dealership out! If you don't buy at Raging Bull Harley-Davidson, you're not trying! read more

Raging Bull Harley-Davidson - Motorcycle Repair Near Me - Durham, North Carolina

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Outrageous !!!!!!!!! Bordering on ridiculous , over $300 to change two tires AND they put one on backwards ????????????? Quality work AYE ? They need negative star ratings !! read more

Raging Bull Harley-Davidson, welcome to Durham NC. Wow best motorcycle deals in town. Great atmosphere, friendly staff and happy to assist the customer. read more

I only been in Raleigh for about 3 weeks at the time, I was riding to explore the area when suddenly had very low pressure on my tire. Pulled over to a gas station and the tire blew up. I only had 20 minutes before the store near me closed. I call them explained the situation and within 20 minutes they were there to pick my bike up. The drive told me he was ready to go home but he will never leave a fellow rider to be stranded. This is why the 5 star review. In addition to this they match the rear tire with my recently purchase tire from Michelin, they checked my brakes they had it done in a couple of days. This was excellent service from every employee that I spoke on the service department. I am a rider that travel all around the country when you receive this type of service it has to be acknowledged. Thanks to the service department on this dealer from the bottom of my heart I will continue to be their customer. read more

Went to RB HD for the first time today and all I can say is WOW. I managed a Harley dealer many many years ago, I was big on customer service, wanting to make our customer's feel welcome to the dealership, but I must say, the folks at RB go out of their way to make you feel welcomed, there customer service was second to none, I didn't mind spending my money there. We dealt with Cindy in motor clothes, fantastic lady, a pleasure to do business with. I will be returning to RB HD. read more

Had an emergency as leaving with a group for a weekend trip. Pulled into RBHD and the service dept went above and beyond to help. They quickly diagnosed the problem, found the part, went to pick it up and had us on the road in less than 3 hours. The service manager Dane was attentive and helped us navigate the warranty folks at HD. Could not have asked for a better experience. read more