Just moved in... best decision I made! I was in a previous…read moreapartment complex oh my gosh what a huge difference! The staff here is so friendly, very helpful, everyone responds very quickly to emails, calls and maintenance orders. The Maintenance Dept has been amazing, they go above and beyond. Especially Adolfo, he has been so helpful, top notch. Apartment building, all amenities are kept up well, everything is so clean!

I wish someone had written this review when I was apartment hunting, so hopefully this helps…read moresomeone make a more informed decision. I chose Broadstone Edition for its location, modern design, and especially the walk-in shower. Sam was also wonderful during my tour. She was friendly, helpful, and much easier to communicate with than leasing staff at other apartments I visited. She made a big impact and one of the reasons why I signed my lease. S/O to her. Also, everyone else is very respectful and professional. Even the cleaning crew/ladies. They always say hi to me when I walk by. Love them for keeping this community clean and I always see them working hard. Overall, I really like my apartment. But the noise from upstairs has been a major disappointment. Pros * Great location: about 10 minutes from SNA and close to Costa Mesa and Santa Ana. * Whole Foods, Costco, H Mart, Target, and other shopping within a short drive. * Modern, artistic interior design with great appliances. * Walk-in shower and kitchen island in my unit. The shower and bathroom floor has this unique pad where it soaks in water, so you don't have to worry about walking around wet. * Diverse and generally respectful community. * Bus stop conveniently located downstairs. I specifically chose a courtyard-facing unit away from the street and pool because I'm an introvert and value peace and quiet. Although, I do hear once in a while people would be playing the big jenga blocks. I figured this view would be way better than the pool and street view. Also, I dont get a lot of natural sun / lighting in, but I'm totally okay with that. Biggest Con: Extremely Noticeable Footstep Noise If you're sensitive to noise, live alone, or work from home, PLEASE consider a top-floor unit. I live on a floor below the top floor, and the sound insulation has been one of the biggest issues I've experienced. I've had two different families move into the apartment above me during my lease, and both times, I could regularly hear heavy footsteps throughout the day and evening. I've lived in other apartments before, including buildings without carpet, so I understand that some noise is part of apartment living. But the footstep noise here has been significantly worse than what I've experienced elsewhere. I contacted the leasing office within my first month to ask about transferring to a top-floor unit. I was curious how much the penalty would be. I was told I would need to break my lease and pay a substantial amount, making the move financially unrealistic. However, there were times I was considering it, but keep telling myself to bite the bullet and just a couple more months until my lease ends. The staff offered to contact my upstairs neighbors about being mindful of noise during quiet hours and suggested calling security if noise continued after 10 p.m. I appreciate their efforts, but the underlying issue remains: the building's sound insulation. I do want to note that my upstairs neighbor probably isn't doing anything wrong or on purpose. It's their normal walking habit and I'm not going to tell somebody to change their behavior. That's why I thought the best solution for me was to transfer to the top unit. The frustrating part is paying over $3,000 a month and feeling like my sleep schedule depends on when my upstairs neighbors go to bed and wake up. I've even started wearing earplugs while I sleep and house slippers and walking more carefully in my own apartment because I don't want my downstairs neighbor to experience the same thing. I talked to another resident one time about this topic and they said they're experiencing the same issue in their unit, so it was reassuring I'm not crazy because I dont see a lot of people posting this issue. I wasn't sure if I'm the only one who is bothered by this lol. Other Things to Know * Trash valet comes Sunday-Thursday around 8 p.m., and there's an additional monthly fee, which is enforced. * Parking isn't assigned, and spaces can fill up around 8-9 p.m. You may need to park on the rooftop. Final Thoughts I genuinely like my unit, the location, and the overall design. But if peace and quiet are important to you, I strongly recommend spending the extra money on a top-floor unit. I wish I had known about the footstep noise before signing my lease. It would have significantly influenced my decision. I'm counting down until my lease ends. I'm definitely scarred, and this is a learning lesson. I'm going to do top floor going forward. And note, this is my honest review and experience. Nothing to do with staffing or the community. Do yourself a favor: Visit the property during the evening, ask about sound insulation, and don't assume a modern, expensive apartment means a quiet living experience. Or just take a chance on the bottom floors and hope that your upstairs doesn't walk too hard.

My Wife and I were looking for a place to live after marriage and came to tour this place as it was…read morethe middle ground for the both of us work-wise. We were introduced to Seth that was super knowledgable about the space and showed us the units that we were intially interested in. Seth made us feel super welcome, super friendly and super comfortable as he answered all our questions and looked out for us on units that were opening up. The complex itself is super clean and has a lovely smell in the hallways and elevators. Everyone on the leasing team, especially Seth, seemed to really look out for our best interest. Overall Seth's professionalism, intentionality, and looking out for us really sold me wife and I to see a team who cares about their residents and looks out for their best interest. My wife and I have lived here for a week so far and the maintenance team, cleaning staff, and leasing team, including Lucy, Darbie, and Charles, were equally as friendly as well! Overall very happy with our decision at Paloma!!

Charles was amazing and gave us a fantastic tour - we saw the studio, 1-bedroom, and the larger…read more1-bedroom (can't remember the exact name!) Amenities are great: the gym is spacious, there's a nice pool with cabanas, BBQs for hosting, and lounges on every floor. Location is super convenient, right by the freeway. My only hesitation was that the units felt a bit small for the price, even though everything is modern and updated. Still, I'd definitely consider Paloma Apartments in the future if I had the flexibility with pricing!

I cannot say enough good things about Mike. From day one, he has been nothing short of amazing to…read morework with. He goes way beyond what you expect from a leasing agent and actually cares, like genuinely, refreshingly cares. Mike is incredibly attentive, responsive, and proactive. Every question I had was answered quickly, every concern was handled thoughtfully, and I never once felt like I was "just another lease." He made the entire experience smooth, stress-free, and honestly enjoyable, which feels illegal in the world of housing. If it weren't for me relocating, I would live here 100+ times over, no exaggeration. And that's largely because of Mike. He's the kind of person who makes a place feel like home before you even move in. If you're considering this property, do yourself a favor and work with Mike. You won't just get a leasing agent, you'll get someone who actually has your back.

Excellent service from Luis from the service team. He came quickly after my work request, fixed…read moreeverything perfectly, and was very professional and friendly. Thank you for the great service!

Be careful. Police report filed…read more Peeping Tom outside the apartment window. Caught IT looking into the window, which was slightly open; the light was on, and two of us were home. Even after scaring IT (him) off, IT returned a couple of minutes later, so we called the cops. Someone forcefully bent the window screen. Requesting camera footage from the apartment manager (will verify if they have it) and motion sensor lights today.

My fiance and I lived here for about 5.5 years. We were in a 1BR for 4 years and a 2BR for 1.5…read moreyears. We had very different experiences both times! What I can tell you is that I cannot say enough good things about the Maintenance Manager Chris. More below! We had pretty much no problems when we were living in our 1BR (on the 2nd floor). There were a bunch of different property managers that came in and out during our time, but nothing that really impacted us. No pest issues. We did have a few issues with leaks/clogs, but Chris and Business Manager Vanessa helped us through those. Overall, a really great time living in our 1BR! The problems started when we moved into our new 2BR apartment (bottom floor). We had a couple issues with communication right from the start. We struggled to get a hold of Vanessa to sign the lease and the physical transfer form. We were unable to sign the forms until a few days before our move. Another issue was our parking spot. Before moving, our spot had furniture that needed to be thrown out from the past tenants but Vanessa communicated that it would be cleared by the time we moved. Fast forward to move-in day, there is furniture still in the spot so we were unable to have a spot to park in. After a week of living there, we reminded Vanessa and the rest of the furniture was finally moved. The final move-in issue was that we didn't have mailbox keys until 2 weeks after we moved in. Vanessa told us there was a miscommunication and the keys had been misplaced. Chris really took initiative and helped us stop the mailman so we could access our mail and continually gave us updates on what was happening. He's the best! The biggest problem for us were the pests. We had seen no pests in our old apartment, but a month living in our 2BR, we started seeing a handful of cockroaches. We let Vanessa know and she offered us a solution--a pest treatment scheduled for the following week. The preparation steps for treatment included moving everything 2-3 ft away from the walls as well as emptying all closets and cabinets. Vanessa informs us that pest control usually arrives in the late morning (10/11am) and we need to be out of the apartment for an additional 4 hours after treatment. A little difficult on a workday (especially since my fiance works from home) but we make arrangements and prepare everything. After we sign forms, we don't hear from Vanessa to confirm treatment. So we reach out to her the day before (emails and calls). Nothing. We are nervous to rearrange our entire apartment without confirmation, but we do it anyway. The morning of, Vanessa confirms pest treatment and says she'll let us know when they arrive. We leave the apartment to get work done. We check-in around noon. Nothing. We star to panic as realize we will probably be moving our apartment back late into the night. Around 1:15, she lets us know that the pest tech fell ill so they are looking for a replacement. We communicate the importance of having someone come today as our apartment was a mess. No response. At 2:30 we go to Vanessa's office physically to try to find an alternate solution. Vanessa tells us there is nothing she can do and the best thing is to wait. At 4:15 Vanessa calls us to say they were unable to find a tech. They will try to find a tech to come tomorrow but there is no guarantee. We have a bit of a heated phone call as everyone is frustrated. Vanessa confirms that the expectation is we put everything in our apartment back and move it again the next time a tech is available or to wait until the morning. We tell her that this does not work as we have already missed a day of work and our apartment was mostly unusable. Long story short, Vanessa and Chris come over to help us clear the bed so we can sleep and help clear a path to my fiances computer so he can work in the morning. They both seemed surprised at the state of our apartment. Vanessa tells us she will update us first thing in the morning if they are able to find a tech. The next day, no update. At 11AM, Vanessa tells us the vet tech is walking over to the apt. We are so relieved. But what a whirlwind! Overall, most of our difficulties here were with communication with Vanessa. We felt like she was not very responsive. And during our stressful pest experience, she made some comments that felt sarcastic. We did not feel supported and like she was on our side. Additionally, the pattern of pests was an issue for us. The pest treatment did help temporarily, but they always seemed to return. The apts are nice and spacious. Good location. Great storage! Good amenities too. I cannot emphasize how amazing Chris is! Such great customer service. So helpful and so insanely friendly. What a gem! He takes initiative, gives you updates, and explains everything thoroughly. Don't know if I'll ever meet another Maintenance Manager as great as him! THANKS CHRIS! Overall, I would rate our experience as a 3.5/5 but rounded up to 4 just for Chris. :)

I want to give a huge thank you to Isabella Hood in the leasing office and Thomas from maintenance…read morefor their outstanding help. They were both incredibly professional, kind, and responsive, and they resolved an issue I had quickly and perfectly. I really appreciate Thomas going above and beyond throughout the process. As a new tenant they make me felt very welcome!

LOVE THE MARKE! I've been living here for 2+ years now and honestly have had such a great…read moreexperience! I really don't have anything but positive things to say about the property and the staff. One of the biggest things I appreciate is how well they keep everything up. You can really tell they care about the property and their residents, which I think makes such a big difference! The office staff is always so kind and helpful, maintenance is great, and I also love that they have overnight security. I also think it's really sweet that they put on events for holidays and actually make an effort to create a nice community for everyone. Communication has always been really good too, which I definitely appreciate! They just upgraded the BBQ/patio area and it looks sooo nice! I was actually one of the first people to use it, so that was exciting haha. Overall, I've genuinely loved living here and have had such a positive experience. Definitely happy to call The Marke home!

I really enjoyed my tour of this property. Yolanda and Steven are a great team! They were…read morewelcoming, professional, and made the entire experience enjoyable from start to finish. They took the time to answer all of my questions and made me feel confident about the community. The property was clean, well maintained, and clearly well cared for. It has a great atmosphere, and I could easily see it being a wonderful place to call home. I highly recommend taking a tour if you're considering moving here!

If you're considering living at Bloom Apartments, ask detailed questions about the guest parking…read moresituation before signing a lease. In my opinion, it is one of the biggest drawbacks of living here. The building has only one designated guest parking space for approximately every 11 apartments, despite management acknowledging there isn't enough guest parking and that there is virtually no alternative parking nearby. Because the building is secure and there are no surrounding businesses that would attract outside parking, virtually every vehicle parked there belongs to either a resident or a legitimate guest. The reality is that you cannot count on being able to have guests over. The odds of finding an available guest parking space are extremely low, so you can't realistically invite friends or family over expecting they'll have somewhere to park. Some residents have even resorted to parking in the guest spaces themselves just to keep their own assigned space available for an expected visitor later. That tells you how impossible the guest parking situation has become. What makes this even more frustrating is that the property reserves several parking spaces for prospective residents touring the building. Those spaces are often empty, yet if a guest parks in one because the guest parking is full, management will promptly have the vehicle towed--without warning. Retrieving the car can cost around $600, and the towing yard is about 25 minutes away. When I asked what residents are supposed to do when guest parking is full, the only solution offered was to pay for an additional parking space rather than providing a reasonable accommodation for guests. I understand that parking rules are necessary, but designing a building with inadequate guest parking and then relying on expensive towing instead of finding practical solutions creates an unnecessarily stressful experience for residents and their visitors. If having friends or family visit your home is important to you, this is something you should seriously consider before leasing at Bloom Apartments Unfortunately, the Bloom only

I lived here for 2 years, and I enjoyed my stay. Woodbridge Apartments has a quiet, well kept, and…read morefriendly neighborhood. Stephen was the friendliess apartment manager I have had the pleasure of meeting. He helped me move in, move out, manage a tricky situation with a bad roommate, and recover lost keys/items. The repair team for plumbing, carpentry, and electricity, were also very kind, quick to arrive, and a joy to talk to. Woodbrige Apartments offers a great value for their residents.

I had a great experience with the maintenance team at our Woodbridge apartments. Our sink was…read moreclogged, so I called Soha for help. She was very helpful and made sure everything was taken care of. The maintenance team arrived on time, fixed the problem quickly, and left everything working perfectly. I really appreciate their prompt and professional service!

I absolutely love living here! The location is central, the grounds are well maintained, and…read moreeveryone that works here is so nice. We had the best experience in the Leasing Office. They went out of their way to make us feel welcome & helped answer all of our questions. The maintenance team is professional & very quick to resolve requests. Prisma is one of the best places I've lived in by far!

I loved my time here. It was clean, and quiet. Maintenance was immediate when needed. Special shout…read moreout to my girl Katherine. She was always a light, and so kind from touring the place, until I moved out. I'm moving in with my bf now so it's time to say goodbye, but I enjoyed my time here!