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RadioShack

3.8 (5 reviews)
Closed • 10:00 am - 7:00 pm

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12 years ago

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Video Only - Receipt

Video Only

(14 reviews)

$$

Refused return/exchange next day on broken tv. Samsung out of stock can't help. Got screwed…read more I bought a 77" Samsung OLED and q900 sound bar and sub. The TV was broken out of the box. They would not take it back because the box had to be undated also. I cut it up and recycled it. They told me I should have read my receipt more closely. They say it says no returns or exchanges without the box. This is true, it's in the fine print, save your boxes and ALL packaging. Be extremely careful unboxing. Or shop elsewhere. Samsung can't exchange, thy are out of stock. I got ripped off.

I bought a 98" big screen tv from the Spokan store for $2000.00. Took it home and found a crack in…read morethe tv. I called Video Only (Scott) and was told that they would not take the TV back. They told me to call TCL the manufacture and ask them to take the tv back they said no. This is what they wrote me back!!! I have called Wade with Video Only to find out what could be done. He told me that they will not let me return the TV nor will they exchange it. So I asked him what about the $2000.00 I put on the TV. His reply was sorry you will need to buy another TV. The Spokane store is very rude and tell me it is out of their Hands. No one at Video Only will help out at all. This store has the worst customer service ever. This is the letter from TCL. Sent it to Video Only and still no return or exchange. This email is to confirm that you had a phone conversation with a TCL Technical Support Representative with regards to your TCL 98QM7K Google TV that reportedly has a crack on the screen while the TV is still in the box. Unfortunately, cracked panels are not covered under the manufacturer's warranty. Therefore, we cannot provide you with any service for this television. You can click here to view our TV Warranty Information or visit our website below: https://www.tcl.com/us/en/warranty/tv-warranty In situations like this, we recommend contacting the retailer who sold you the TV for an exchange. Thankfully, retailers are great at providing an exchange for TVs sold as damaged. We also strongly advise that you attend to this matter promptly, as most retailers have a specific timeframe for returning damaged TVs after purchase. Best regards,

Best Buy - 2/10/24

Best Buy

(83 reviews)

$$

I recently went into the Spokane Valley location and started the process of buying a kitchen suite…read morewith four units. I had a number of gift cards that were sent to me from my company. This is where it gets bad. Jim, the appliance manager was amazing in trying to assist me with the process of ordering all items needed And was friendly. The problem came when I had a number of gift cards that apparently raised suspicion. I ended up having to go back home without my order after talking to the manager there that stated they had fraud happen before with E gift cards. And they gave me no option to use The e-card that I had on my computer to allow the purchase to go through. Everybody was very nice and cordial. I just feel bad for the short sidedness of management and or the policy to take or not take E gift cards. primarily because Jim lost out on a good size commission check with our order. I had to go home after realizing that they company that I received my E gift cards would not exchange for physical gift cards. So I placed the order online through an online service representative. That ended up taking me the better part of 2 1/2 hours because of all of the gift cards that I had to manually input. I'm only saying this because it's not like I look sketchy, they could've verified my gift cards by the time that I would've taken delivery of the appliances( 17 days away from now). I got people are Larry of getting scammed, but Best Buy got their money, but one of their very competent and helpful employees did not get a nice commission check from our order. I'll just say sorry Jim. Hopefully Best Buy in the valley will do the right thing and give him at least partial commission for an order that was probably worth a pretty good commission check for him.

Very good place I love it, perfect for me since I'm a gamer and very fun to look at new games and…read morepcs that are out.

RadioShack - mobilephones - Updated May 2026

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