I called to ask about a specific card. They didn't have what I was looking for, but were very…read morecourteous and referred me to another shop. I appreciate the courtesy and the guidance!

Grand Slam is an amazing hidden gem out in nampa. They have a wide array of current and vintage…read moreproduct. Carrying both sports and TCG. Christian is extremely knowledgeable, kind and easy to work with. Would highly recommend!!

The holidays are stressful at stores. I can't imagine how stressful they are for people who work at…read moreretail stores. I have had consistently excellent service at this particular Michael's... everyone is always kind, friendly, helpful and patient. I had a crazy problem with an online order and checker Eileen was so incredibly helpful, kind and professional. When she had call in her manager, Christine, it was easy to see that this level of service and patience was coming from the top down. She was helpful, understanding, patient and determined to take care of the problem. I was so pleased and impressed with both of them that I just wrote my first Yelp review. Kudos to whatever is going on at this Michael's as far as management and hiring goes. I frequent this location and I'm always walking away so happy that there are still people like this in the world.

Unprofessional management. Wouldn't return my item even though it was unused. What could improve is…read morea more professional response and tone when speaking to costumers. The costumer is always right.

I went in with some jewelry to have them look at and I explained that to him at first that I just…read morewanted them to look at it while the older guy decided to come and take the jewelry to test it and found out it was worth something. had special marks on it and didn't want to talk about that though but he offers me $323 for quite a bit of gold jewelry. Never told them i wanted to sell it but he took a couple pieces apart, took him like 3 minutes if that! He asked for my ID and I told him I didn't think I was ready to sell it yet. I wasn't sure what I was going to do. I wasn't desperate yet and he tells me that gold is at an all-time high which I know so it wasn't worth it just yet to me so I went to leave and asked him if they closed at 3:00 and he told me yes but don't come back he didn't want my jewelry he did all the work ALLLL the work?! That wasn't work. That was sitting in a chair playing with jewelry for a couple minutes. He's just pissed bc he knew he could make SO much more of it. I know that too. I understand the "overhead" but don't act like they don't screw ppl over thinking EVERYBODY that comes in is desperate for money. Acting all nice like a car salesman until he doesn't get his way and becomes a big ol biotch! Nice try buttwad. Glad i get to tell everybody about this experience. I was totally sweet and nice the whole time too. I didn't deserve that. I never came in and SAID i wanted to sell it. He ASSUMED!

Mr. Grumpy hates Californians. Best place for low prices…read more Big selection. I just wish the owner was a nice guy.

I have visited this store roughly 10 times and every time I'm here, the service is exceptional…read more Every time I have an order for pick up, it's done sooner than expected and I get everything I ordered. Customer service has always been friendly and everyone goes over and above. Today, especially, we had to follow up on a warranty issue with our phone screen protectors. The Best Buy "concierge" answered my inquiry with ease, then found my replacement items and handed them to me. Once we explained everything to our cashier Isabel, she handled our exchange with patience, exemplary service and a friendly attitude. She quickly rounded someone up to help us with the replacement of our phone screen protectors and we were on our way. I'm so grateful for the staff at Best Buy, especially Isabel!

Disappointed in this store. It keeps going down hill More…read moreand more. We purchased a large item and the type of item we were told could be tested for 69 days. They did not offer an extended warranty because apparently you have to purchase a 179.00 membership. They used to always offer extended warranty for a cost. Then I was told that the item had to be returned in 14 days even though Sony even gives you a 60 trail. The product is not the issue but the store is. As well as I call a local number and it goes to a different country and as told we could not talk to a local store as they no longer take phones in the store. My husband wanted to know about the warranty stuff as he was u sure if he wanted to keep the item. Needless to say we will NO longer purchase from them. I think quality of service is so important.