APPLE and AT&T lied to me three times. I had a pristine iPhone 13 pro. The iPhone 15 came out. I went to the APPLE store in the mall, here in Boise. I ask about the advertising 'trade in your iPhone 13 or newer, get a new iPhone 15 for free' I ask the woman at the APPLE store how can this be, free, to that she said yes free, if you keep it for 36 months. If you want to trade it in for another new iPhone before the 36 months are over you have to pay what's left. I ask, "If a new iPhone comes out in 24 months, I just have to pay the rest off myself. The difference between 24 and 36 months?" She said that was right.
Two days later I went to the local AT&T store and had the EXACT SAME conversation there, his answer yes that's right. My first bill after the trade in and using the iPhone 15, my bill was OVER $100.00. I went back to the APPLE store to find out what was going on, a person there said it was because my trade in iPhone was not checked in yet. I went back to the AT&T store and ask them the same questions and I got the same answers. My bill went down to the $66.00 and change, for one billing cycle, then it went up to over $90.00.
Thanks APPLE and AT&T for not telling the truth! read more