Izzy and Brandon were super helpful! I had a problem with a pair of leggings I purchased and they…read morewere very understanding and knowledgeable. I highly recommend this location for their customer service.

Don't get me wrong, I love my Lulu shorts and other apparel I've purchased in the past but the last…read moreseveral times I've been inside this store have been met with nothing but disappointing customer service. From my experience, the "pretty people" get the attention. Over a size 8? Sorry honey, you'll have to find all that stuff on your own. This last trip, I stood at the dressing room area waiting to dry on 2 items while the attendant chatted it up with a couple who were clearly not buying anything. She looked at me and the looked away to continue listening to this other person tell a story. When she finally turned back to me, she said nothing and I essentially had to beg for a dressing room. I won't return to this store, even out of convenience.

Purchased a children's bike. They said they would call when it was ready. Never called. Charged me…read more$18.99 to install hand brakes - it's a toddler hike no hand brakes. Had no clue the handle bars were not high enough by about 4". I had a toddler with me and told me to take bike up to front to take care of it. I had to call him back to assist me. Failed to give me warranty/instruction paperwork. I got no paperwork. Very crappy customer service. Should have gone to SCHEELS

Thomas from the bike and fitness department helped me with the treadmills today. Extremely…read morefriendly, honest, and extremely informative! Walked away with a great deal.

Scheels has everything! If you need to get a birthday gift for anyone they have something for…read moreeveryone. There's also a café with jerky, ice cream, and sandwiches. Staff also kind and helpful.

My husband and son spent two hours here. They would've stayed longer. They went for hockey skates…read moreand found their way to the Lego store and ferris wheel among many other things. Fun place to go with your family! They have everything you need. The staff was helpful.

Love this store. So clean, organized, and friendly staff. Tons of great deals, very affordable…read more Even the clearance had good stuff! Jack helped us and we had a great conversation with him! Stop in and say hi to him lol.

This location just opened and is not as big as some we've been to but the layout is nice and they…read morehave plenty to choose from. Everything was priced and signs were visible which is helpful. It was bright and clean. What gives this place 5 stars is the customer service. Every employee that we passed asked if we needed help in any way. Employees smiled and offered to get us a bag or check sizes. Kelly was the one who helped us at checkout. She was extremely patient (we had a large order), super friendly, and made sure that everything was ringing up correctly for us. She definitely set the tone for a great visit!

I just had the most wonderful experience at this Fleet Feet. I went in looking for some new running…read moreshoes for the first time in almost five years and was instantly greeted with the best customer service. Beckett was so attentive and knew exactly what he was talking about when it came to what I needed. We talked about running and he actually inspired me to get back into it myself. Such a great experience and the best customer service!

They have the BEST customer service!! Had a small issue with a couple of pairs of running shoes…read morethat I had purchased earlier this year. I called Austin (I live in Oregon and have to travel a few hours to get to location) and told him my issues with the shoes I had. I was hesitant to ask for help, but Austin reassured me that they would help me fix my problem with my current shoes. I ended up getting two new pairs of shoes (different brand, of course) and two pairs of insoles. Timothy, the salesman who helped me this time, he did the new computer measuring of my feet and discovered I needed a different size than previously thought. Timothy was exceedingly patient as I tried on several boxes of shoes. I'm so happy that I called in to ask for help. Austin & Timothy solved my problem. I am a very happy customer. Highly recommend this location.

Columbia has some good deals and I like some of their stuff…read more Disclosure - I'm not a super outdoor person but so I like functional lightweight clothing for traveling. I usually pop in regularly to check the sales and deals. On a visit last year I found this collapsible duffel bag. It's a monster. It folds into itself and has been a regular addition to my must have travel items. Their line of national parks t shirts are great gift ideas for family that lives outside of the Us as well as those who don't have a national park near them. I also like their hats and windbreakers. The staff is super friendly and what I like the most is that they are knowledgeable about their products. They really want you to have what works best for you not necessarily the most expensive thing in the store. Pro Tip. Sign up for rewards. It takes about two months to get your reward money buts it's worth it. Columbia is a great addition to the Village and I can't wait to see what the deals are next week

I do love this store. I've been a fan of Columbia clothing for some time now, and I loved visiting…read moretheir big store in Seattle in the past. Now, with a much shorter drive, I can browse and try on a very large selection of Columbia clothing. The service here is great, and I have found the quality of their clothing to be top notch. Columbia stuff is much cheaper here than most other outdoor brands sold at my other favorite three-letter-outdoor-store. I'll be back, as I can never have too many sweaters, sweatshirts, outdoor pants, rain jackets, snow jackets, or other assorted shirts and such.

The collective lack of brain power from these employees, especially the 30 something year-old…read moremanagers who lack critical thinking skills is staggering! Ridiculous return policy, needed a size exchange for the exact same shoe within two weeks of purchase kids threw away the receipt and they do not have the technology to look up by credit card like every other retail store does, which they bank on to steal from their customers, will never shop here again!

I adore this Nike store. We've been going here for many years and managed to find so many good…read moredeals. The customer service is always great. I do wish they had a better variety of in-store, basketball shoes and a better woman selection. Overall, there is lots of things to find, and if you go there at the right time, you'll be walking out with some steals and deals. The quality is decent. Some of the clothing can wear out a little fast, but the shoes tend to last me a long time and provide comfort.

Lovely location next to the big Marketplace Albertsons on Fairview... so do your grocery shopping,…read morethrn pop in here for the four season basics we need here: shoe Water Repellent, various shoe inserts/cushions, slippers, flip flops & boots... sneakers & dress shoes too! This store is always running some kind of sale, even Pre Covid 19 era, so worth a stop. Store very well lit, very spacious, & staff are helpful- to cut down on unnecessary touching of items.

Awesome service!! We have been shopping here since it opened and we keep going back! Everyone we…read moretalk to all rave about Steve's amazing service! Thanks!

I bought a Nemo tensor all season, long wide sleeping mat from there used gear selection in store…read moreabout a week ago and I got home and was very exited to try it out and test it. So I pumped it up and just made sure it worked fine and was comfortable. I pumped it up and it didn't hold air after about five minutes and I went to return it and they said that they don't take returns on their garage sale items even though my item was defective and nonfunctional they really screwed me out of 160 dollars. I can't believe they didn't check the items to make sure they worked before putting them on that return shelf.

I had the best experience at REI today, and wanted to shout out about huge kudos. My service…read moreemployee (LAUREL) was the very best employee at the REI store in Boise. Give Laurel a big thanks! JDR

Finally made it here! For a factory outlet store, it's well-organized, clean with lots of…read moremerchandise and great deals. The day I visited, they were giving out a coupon for an extra $10 off if you bought 3+ items. I had no problems finding enough stuff to use the coupon and walked away with a terrific deal! Once you visit, you'll see that the only thing that's "outlet" about this store, are the prices!! I'll be back!

great customer service! Sabrina and her team helped out a ton. go get your swag!read more