This review is for the waxing service that I got from Mia L…read more Very pleasant and easy to talk to. Being a woman of color she got what I was looking for and listen. Made me feel relax. Offer the hard wax and now I am hooked. Use to get my brows and lips done at a threading salon. It was painful and my skin was itchy and red. Going to Mia is so much better and not painful. Plus I like our conversations. So glad I found her at Skin and Body Works.

As someone who has had some harrowing experiences with facials in the past, I have a bit of anxiety…read moreabout getting them now but all my worries vanished here! I had a truly stellar facial from Susan. She is extremely knowledgeable and I was so relaxed throughout and after. I'm so thrilled with how my skin looks and will definitely be back. The space is the perfect environment for relaxation and everyone is so welcoming. Highly recommend for anyone looking to treat themselves!

Stellar service, detailed work, convenient online booking, and professional but friendly staff…read more I've now been in for many treatments and will definitely continue to go back. Over the summer, I spent a lot of time in tropical areas and got quite a tan. They adjusted the laser type and strength to accommodate for the changes in skin tone and I appreciate the attention to detail and care.

I was supposed to come in for an appointment on Sunday and then was rebooked at the last minute for…read moreMonday. I came in on Monday but wasn't able to have that appointment so I was told to come back another day. She offered to reschedule me for later that week and when I showed up nobody was at the office. I live far away and ubered in both times. All of the people I've interacted with were nice and apologetic but I really wish they had been more clear about what the preparation was before the appointment and more considerate of my time.

This is my second visit to beauty Tech spa. Lana is the owner and laser technician. She's…read moreincredibly professional and is gentle as hair. Laser can be.. I have been to several other places that just feel like meat markets and the technicians are not professional. Lana is absolutely the best in Boston or New York! She did my neck up her back and some brown spot removals. This is not an easy process, but she explained every step like no one else I have used. Beauty Tech is a rare find.

Lana is an amazing technician who answered by endless questions during consultation and calmed my…read moreconcerns about effects of suffering from PCOS. I got my legs and underarms lasered to begin with and I'm very happy with my results. Highly recommend her services!!!

I had been contemplating laser for years and finally pulled the plug and went to A-One, which I'd…read moreread great reviews about. Those reviews don't lie! It's seriously great: affordable, quick, painless, easy appointment making, and friendly staff. The first time I went in for a consultation and was super well informed about the process. I've been doing sessions since then and love how easy it is to just pop in and pop out in under 20 minutes - so convenient! And the results are great, I've gotten over 90% of my hair gone in the areas of application. Highly recommend using A-One if you're considering hair removal!

Awesome place, very clean and well-kept! Sonika is very knowledgeable and thorough when you first…read morego in for your consultation. Like others have mentioned, she generally recommends laser before electrolysis for greater efficiency. For those who are curious about the sensation, I've had two sessions so far and the pain is dependent on the region. You are given goggles so you can't see what's going on, but you feel as if a metal surface were being brushed on your skin followed by a stinging burn. Personally, it felt like a strong ray of sunlight being shone on my legs and most of my underarms and barely registered any pain; however, coarser areas (like the bikini area) require some bracing. It's worth it though! Even after my first session, most of my hair began to fall out on its own and the few stragglers came back very wispy and fine. Very excited to see the end result!

I've had 5 visits at LaserHere with Emma and I'm already seeing amazing results! I love that you…read morealways see the same person -- it makes the experience so much more consistent and comfortable. They use a strong cooling machine along with the laser, so the treatments are literally painless. Prices are great, and Emma is super professional and friendly, which makes the whole process easy. There's a cute little tea/coffee station in the waiting area, and I've never had to wait for my appointment. Highly recommend!

I moved back to the area in the fall and had to say goodbye to my favorite waxing place, and the…read moreproblem was that my old one in Boston had closed. I figured it was winter so less of a time to panic, and add in Covid and what I had was me sitting inside with my dog. However, in early February I started to realize that I could (somehow) find a new place for waxing or I could just get laser and be done with it. I saw a Groupon deal, but checked out their website and saw that I could purchase one visit at a time (I don't think I have seen this anywhere else, it is usually a package of 5 or 6 visits) and decided I could get one Brazilian wax for $60-80 (depending on location) or one laser treatment for $99; seeing as one lasts 4-6 weeks and the other forever, the choice was obvious. My first visit was 6 weeks ago (everyone is different, you might be 4-5 weeks) and my second was this morning, it really is not all that awful and Emma is really nice. They have a great system in place for Covid: call from outside to check in, then go inside when they are ready for you. They will check your temperature as soon as you get in, your bag (if you have one) will go into a plastic bag and you will be given a pair of gloves to wear after disinfecting your hands. Really, it is easy and much faster than waxing!! They also have online booking (!!!), there is no shortage of free parking outside on Trapelo Rd, and you will get a great service for much less than other places that over-promise and leave you feeling disappointed.

I absolutely love SkinMD on Newbury! I have had incredible results with the IPL laser treatments,…read morepeels, LHR and filler. I love all of the girls there and always feel so comfortable and welcome. Jordan, Michele, Jenda, Shannon, Emma and Jillian are always so lovely to see and chat with and the work they do is amazing! Also a shout out to Nadia who absolutely does the best filler in Boston!

I am extremely disappointed with my experience at SkinMD. I took out CareCredit for Emsculpt Neo…read moretreatments and saw absolutely no results. Despite the claims on the made during the consultation and the before-and-after photos that were shown to me, the treatment did not deliver any measurable change to my body. What frustrates me most is that I do not feel I was given realistic expectations about the possibility of seeing no improvement. Had I been told that results vary significantly and that some patients may not notice any meaningful change, I would have made a different decision before taking on this expense. Additionally, when I told them I was unhappy with the services provided and ask for a refund or compensated services, they refused and instead tried to get me to pay for more treatments! This was a major financial commitment for me and all for a treatment that provided NO benefit. I would not recommend this place to anyone because they will not be honest with you about the results you will see. Do not waste your money- seek providers who are transparent about both the potential benefits and limitations of the treatment.

Yay! A Five ! Love Paula, she tints my eyebrows. Thank you…read more Denise Patnod Lic Ac Cambridge Harv Sq.

The good news: I got an appointment quickly and the staff are extremely friendly. The bad: The…read moreaesthetician didn't ask me in detail what I wanted, and did not show me nor discuss with me her brow plan. I didn't even get a mirror at the end of the treatment to see how my brows looked! While the looked OK, my other aestheticians have always been more communicative, which is really appreciated when getting waxed, especially when it's a first appointment. While this group is good, a little more communication would be appreciated.

I have been going to Boston Medical Aesthetics for CoolSculpt treatments. My practitioner Maya is…read morefantastic. Friendly and professional and making sure I have everything I need to feel taken care of. The venue is comfortable, clean, and inviting and feels like a spa which is nice. They are also very pragmatic about treatments and set realistic expectations. My clothes fit better and my skin is smooth. I'll be back in three months for a follow up consultation. ​

I can't say enough good things about this practice. The entire team is kind, professional, and…read moretruly focused on what's best for you--not just selling services. They really listen and take the time to understand your goals, never pushing anything unnecessary. It feels like they genuinely care about achieving natural, thoughtful results rather than just making money, which is rare. Erin is an exceptional injector; highly skilled, detail-oriented, and incredibly thoughtful in her approach. You feel completely confident in her hands. Scheduling and communication are also top-notch. They're always responsive, quick to reply, and very accommodating.

The results were good, so three stars for that. It was intensely painful, but I guess I expected…read morethat. Subtracting two stars because Raya was completely distracted during most of our appointments. She seem like she had something else she needed to be doing, and she just needed to get our appointment over with. On one occasion, she stopped doing the laser treatment right in the middle and took a long phone call from her interior decorator. On another occasion, she took a call immediately after we were done and didn't even say goodbye to me as I was leaving. It's not a spa and I'm not expecting star treatment, but at least save the decorating emergencies for after the treatment is over. I recently called her to get a follow up, and she never even called me back. I should have pretended to be her decorator, and then I would've gotten a call back right in the middle of her treating a client! Fortunately, I found another place, so I won't be going back.

The best laser place! Raya is very educated and sweet. Her laser system has worked the best!read more

I used the med spa part of this business. While the service itself is okay, there is no consistency…read morebetween how the procedure is done. Everyone is doing it differently, some charge you for a calming mask, some give it as a compliment to the service. I found it very confusing and frustrating. The worst is their behavior around tipping for med spa services. They blatantly and aggressively tried to get me to tip for those, literally trying to shame into paying it by loudly requesting a tip in front of everyone at the front desk, in addition to a big tablet with a tip suggestion (of 20,25 etc % expectation clearly listed) shoved in my face. This is a shady practice trying to indicate to a patient that this kind of tip is expected on a med spa procedure. Industry norms within healthcare generally favor transparent, all-inclusive pricing rather than gratuity-based compensation. This principle typically applies to services provided within medical spas, regardless of whether a specific treatment is performed by a medical provider or an esthetician. Because the service is offered under the medical spa's clinical umbrella and within a healthcare-related environment, patients reasonably expect the advertised price to reflect the full cost of care. Soliciting tips in this setting can create confusion regarding pricing, blur professional boundaries, and undermine the distinction between healthcare services and traditional hospitality services. The business acknowledges med spa separation from their day spa services. You receive multiple emails, forms to sign, etc. indicating a treatment that is treated as a procedure done under medical setting. It should be left to a patient discretion to provide a token of gratuity if they decide to do so, but in the med spa setting, there should not be expectation of the same tipping practice as for the traditional day spa services. I was very taken aback by these practices. This behavior was not present at other branches, but unfortunately those have been closed or will be closed.

I agree with Carissa one of the reviewers. I too have been trying to get a refund for a year now…read moreand keep getting the run around. NY offices and managers are no use. Kourtnii Koontz, the manager, assured me I would have my refund check in the mail months ago. Today she won't even answer my email and when I called the NY office I was told by the manager that she works from home. It may be time to get attorneys involved and report the company to the Better Business Bureau. Meanwhile they opened a new spa in NYC!!