This is my second visit to beauty Tech spa. Lana is the owner and laser technician. She's…read moreincredibly professional and is gentle as hair. Laser can be.. I have been to several other places that just feel like meat markets and the technicians are not professional. Lana is absolutely the best in Boston or New York! She did my neck up her back and some brown spot removals. This is not an easy process, but she explained every step like no one else I have used. Beauty Tech is a rare find.

Lana is an amazing technician who answered by endless questions during consultation and calmed my…read moreconcerns about effects of suffering from PCOS. I got my legs and underarms lasered to begin with and I'm very happy with my results. Highly recommend her services!!!

Sonika is absolutely AMAZING. I have been going to her for electrolysis treatments for the past few…read moremonths and I am SO impressed with the results. Hair on my face that has been driving me insane for years is now almost completely gone! I am so glad I finally made the investment in myself -- already I feel rejuvenated, more confident, and happier when I look in the mirror. Sonika is absolutely delightful as an aesthetician. She is extremely professional, knowledgeable about her craft, personable, and sensitive to her clients needs. She is also exceptionally kind and careful, and always makes you feel comfortable (especially when treating areas that can be somewhat painful, like the upper lip.) She also does great work threading brows. I had mine done for the first time by her and absolutely loved the result -- I don't think I'll ever go back to plucking now! If you are thinking about starting hair removal treatment, I encourage you to take the plunge and go for it! You won't be disappointed with Sonika's work. I trust her completely!

I had been contemplating laser for years and finally pulled the plug and went to A-One, which I'd…read moreread great reviews about. Those reviews don't lie! It's seriously great: affordable, quick, painless, easy appointment making, and friendly staff. The first time I went in for a consultation and was super well informed about the process. I've been doing sessions since then and love how easy it is to just pop in and pop out in under 20 minutes - so convenient! And the results are great, I've gotten over 90% of my hair gone in the areas of application. Highly recommend using A-One if you're considering hair removal!

I moved back to the area in the fall and had to say goodbye to my favorite waxing place, and the…read moreproblem was that my old one in Boston had closed. I figured it was winter so less of a time to panic, and add in Covid and what I had was me sitting inside with my dog. However, in early February I started to realize that I could (somehow) find a new place for waxing or I could just get laser and be done with it. I saw a Groupon deal, but checked out their website and saw that I could purchase one visit at a time (I don't think I have seen this anywhere else, it is usually a package of 5 or 6 visits) and decided I could get one Brazilian wax for $60-80 (depending on location) or one laser treatment for $99; seeing as one lasts 4-6 weeks and the other forever, the choice was obvious. My first visit was 6 weeks ago (everyone is different, you might be 4-5 weeks) and my second was this morning, it really is not all that awful and Emma is really nice. They have a great system in place for Covid: call from outside to check in, then go inside when they are ready for you. They will check your temperature as soon as you get in, your bag (if you have one) will go into a plastic bag and you will be given a pair of gloves to wear after disinfecting your hands. Really, it is easy and much faster than waxing!! They also have online booking (!!!), there is no shortage of free parking outside on Trapelo Rd, and you will get a great service for much less than other places that over-promise and leave you feeling disappointed.

I've had 5 visits at LaserHere with Emma and I'm already seeing amazing results! I love that you…read morealways see the same person -- it makes the experience so much more consistent and comfortable. They use a strong cooling machine along with the laser, so the treatments are literally painless. Prices are great, and Emma is super professional and friendly, which makes the whole process easy. There's a cute little tea/coffee station in the waiting area, and I've never had to wait for my appointment. Highly recommend!

I absolutely love SkinMD on Newbury! I have had incredible results with the IPL laser treatments,…read morepeels, LHR and filler. I love all of the girls there and always feel so comfortable and welcome. Jordan, Michele, Jenda, Shannon, Emma and Jillian are always so lovely to see and chat with and the work they do is amazing! Also a shout out to Nadia who absolutely does the best filler in Boston!

I am extremely disappointed with my experience at SkinMD. I took out CareCredit for Emsculpt Neo…read moretreatments and saw absolutely no results. Despite the claims on the made during the consultation and the before-and-after photos that were shown to me, the treatment did not deliver any measurable change to my body. What frustrates me most is that I do not feel I was given realistic expectations about the possibility of seeing no improvement. Had I been told that results vary significantly and that some patients may not notice any meaningful change, I would have made a different decision before taking on this expense. Additionally, when I told them I was unhappy with the services provided and ask for a refund or compensated services, they refused and instead tried to get me to pay for more treatments! This was a major financial commitment for me and all for a treatment that provided NO benefit. I would not recommend this place to anyone because they will not be honest with you about the results you will see. Do not waste your money- seek providers who are transparent about both the potential benefits and limitations of the treatment.

Services were fine, but be aware they attempted to add an undisclosed 4% fee when I paid by credit…read morecard. This fee was not posted anywhere in the salon, not listed on their website, and not mentioned before the service. It appeared only on the payment terminal at checkout. I questioned it immediately and said it wasn't disclosed. After I left, they re‑ran the transaction without the fee. I appreciate that correction, but the fact that the fee was added in the first place -- and only removed after I objected -- was concerning. Massachusetts does not allow credit‑card surcharges, regardless of what they're called. Posting this so other customers are aware before booking.

The good news: I got an appointment quickly and the staff are extremely friendly. The bad: The…read moreaesthetician didn't ask me in detail what I wanted, and did not show me nor discuss with me her brow plan. I didn't even get a mirror at the end of the treatment to see how my brows looked! While the looked OK, my other aestheticians have always been more communicative, which is really appreciated when getting waxed, especially when it's a first appointment. While this group is good, a little more communication would be appreciated.

I have been going to Boston Medical Aesthetics for CoolSculpt treatments. My practitioner Maya is…read morefantastic. Friendly and professional and making sure I have everything I need to feel taken care of. The venue is comfortable, clean, and inviting and feels like a spa which is nice. They are also very pragmatic about treatments and set realistic expectations. My clothes fit better and my skin is smooth. I'll be back in three months for a follow up consultation. ​

I can't say enough good things about this practice. The entire team is kind, professional, and…read moretruly focused on what's best for you--not just selling services. They really listen and take the time to understand your goals, never pushing anything unnecessary. It feels like they genuinely care about achieving natural, thoughtful results rather than just making money, which is rare. Erin is an exceptional injector; highly skilled, detail-oriented, and incredibly thoughtful in her approach. You feel completely confident in her hands. Scheduling and communication are also top-notch. They're always responsive, quick to reply, and very accommodating.

Really fortunate to come across Raya's place on Yelp after the fiasco that occurred down the street…read moreat Elite MedSpa. As most saw from the reviews, everyone is orphaned out of their treatments because the business decided to move without informing the clients; this move has taken over a month and a half and no information has been released. What is worse is the people who bought prepaid services (like me) were really left high and dry. Raya is amazingly wonderful, she's so cheerful and professional and very educated on matters of laser. As an Armenian, it's comforting to know there is a woman (also Armenian!) that understands our genetic disposition on hair growth. I am a veteran when it comes to laser hair removal and she's by the far the most skilled at making me feel comfortable. Her prices are fair and organized and her dedication is remarkable to her craft as she is the only person running RG ProLaser. I truly look forward to returning here for the rest of my treatments and starting new ones all over! She is a hidden gem in Arlington and I can't stress enough for people to visit her (especially if you're stuck now thanks to Elite Med Spa!!)

The results were good, so three stars for that. It was intensely painful, but I guess I expected…read morethat. Subtracting two stars because Raya was completely distracted during most of our appointments. She seem like she had something else she needed to be doing, and she just needed to get our appointment over with. On one occasion, she stopped doing the laser treatment right in the middle and took a long phone call from her interior decorator. On another occasion, she took a call immediately after we were done and didn't even say goodbye to me as I was leaving. It's not a spa and I'm not expecting star treatment, but at least save the decorating emergencies for after the treatment is over. I recently called her to get a follow up, and she never even called me back. I should have pretended to be her decorator, and then I would've gotten a call back right in the middle of her treating a client! Fortunately, I found another place, so I won't be going back.

I've been coming to Skin Spa for a while now. A friend recommended them after she went here before…read moreher wedding. I saw a deal for them on Gilt so figured, why not try them out. I got a facial and massage my first time there and have been hooked ever since. I get regular hydrafacials here and started laser hair removal too. The hydrafacials have really transformed my skin. I love them and always leave there glowing. The laser treatments have been going well so far - I wouldn't call them fun or relaxing by any means but they're effective! The staff here has always been super lovely. My usually aesthetician moved this year so I started going to new people (I can't remember their names) but they're also lovely. I'll also note that spa treatments are not cheap but skin spa ALWAYS has a deal going on so you can get good discounts and once you purchase a service, it doesn't expire. I love them.

I used the med spa part of this business. While the service itself is okay, there is no consistency…read morebetween how the procedure is done. Everyone is doing it differently, some charge you for a calming mask, some give it as a compliment to the service. I found it very confusing and frustrating. The worst is their behavior around tipping for med spa services. They blatantly and aggressively tried to get me to tip for those, literally trying to shame into paying it by loudly requesting a tip in front of everyone at the front desk, in addition to a big tablet with a tip suggestion (of 20,25 etc % expectation clearly listed) shoved in my face. This is a shady practice trying to indicate to a patient that this kind of tip is expected on a med spa procedure. Industry norms within healthcare generally favor transparent, all-inclusive pricing rather than gratuity-based compensation. This principle typically applies to services provided within medical spas, regardless of whether a specific treatment is performed by a medical provider or an esthetician. Because the service is offered under the medical spa's clinical umbrella and within a healthcare-related environment, patients reasonably expect the advertised price to reflect the full cost of care. Soliciting tips in this setting can create confusion regarding pricing, blur professional boundaries, and undermine the distinction between healthcare services and traditional hospitality services. The business acknowledges med spa separation from their day spa services. You receive multiple emails, forms to sign, etc. indicating a treatment that is treated as a procedure done under medical setting. It should be left to a patient discretion to provide a token of gratuity if they decide to do so, but in the med spa setting, there should not be expectation of the same tipping practice as for the traditional day spa services. I was very taken aback by these practices. This behavior was not present at other branches, but unfortunately those have been closed or will be closed.