I moved back to the area in the fall and had to say goodbye to my favorite waxing place, and the problem was that my old one in Boston had closed. I figured it was winter so less of a time to panic, and add in Covid and what I had was me sitting inside with my dog. However, in early February I started to realize that I could (somehow) find a new place for waxing or I could just get laser and be done with it. I saw a Groupon deal, but checked out their website and saw that I could purchase one visit at a time (I don't think I have seen this anywhere else, it is usually a package of 5 or 6 visits) and decided I could get one Brazilian wax for $60-80 (depending on location) or one laser treatment for $99; seeing as one lasts 4-6 weeks and the other forever, the choice was obvious. My first visit was 6 weeks ago (everyone is different, you might be 4-5 weeks) and my second was this morning, it really is not all that awful and Emma is really nice. They have a great system in place for Covid: call from outside to check in, then go inside when they are ready for you. They will check your temperature as soon as you get in, your bag (if you have one) will go into a plastic bag and you will be given a pair of gloves to wear after disinfecting your hands. Really, it is easy and much faster than waxing!! They also have online booking (!!!), there is no shortage of free parking outside on Trapelo Rd, and you will get a great service for much less than other places that over-promise and leave you feeling disappointed. read more

I've had 5 visits at LaserHere with Emma and I'm already seeing amazing results! I love that you always see the same person -- it makes the experience so much more consistent and comfortable. They use a strong cooling machine along with the laser, so the treatments are literally painless. Prices are great, and Emma is super professional and friendly, which makes the whole process easy. There's a cute little tea/coffee station in the waiting area, and I've never had to wait for my appointment. Highly recommend! read more

Very clean, professional, private, and affordable!!! I wanted to find a laser hair studio around Boston, but so many of the the locations here are so pricey. This studio is fairly priced, and they have promotions. I like how their cleaning procedures involved sanitation. My appointment was quick, but I also appreciate that it was thorough. I think my technician name is Yaz. She answered all my questions and concerns, and she was very nice to make sure the experience was not painful for me. It was my first time, and there's cool air to help with the tiny shocks. It's only painful around certain sensitive skin (ex. Inner thigh vs arm) but other than that it's pretty bearable. They gave me a chocolate at the end for a treat, and there is a referral promotion right now. Thank you for a professional experience! read more

I have been going to this laser studio for over a year. The results have been great so far. The technicians are very professional and knowledgeable. I personally love Ilena, shes so sweet and does her best to make me feel comfortable. Gary, the owner, is always attentive! I highly reccomend them! read more

I am so happy I started laser hair removal treatments! I just had my third session this morning and so far I'm seeing great results. The cooling system helps a lot with reducing any pain and I'm in-and-out within ten mins. Super quick and the staff is incredibly friendly. I also love that I'm not forced into buying a package (you pay as you go), in case I decide I need less than 6 sessions. Or, I might decide I want more and can add a few extra! I got a deal when I combined underarm and bikini line so definitely ask for both at the same time if you're considering it. read more

I am very happy i found this place! The service is great and just with 3 treatments i see dramatic results! I would definitely recommend laser hair removal studio to everyone. Emma is the best tech i met! read more

LaserHere - Practically no hair just after my third treatment! - Laser Hair Removal Near Me - Belmont, Massachusetts

In general, this place was okay, but I won't be coming back. I bought a package here in July of 2017, but couldn't use all of it immediately due to medical reasons. I nervously wrote back at the end of the year and they were very nice about setting up appointments to come back in and finish, and also about changing my name in their records and appointment software. I finished up using the package over the first half of 2018 and bought one additional treatment. The package deals seem decent and I was able to use one $25 coupon on the individual treatment. It's in kind of a weird little basement room, a little cramped, but usually there weren't other people waiting. Privacy was fine, apart from the inherent awkwardness of this coinciding with my first 6 months of HRT :-) The results have been satisfying - I wasn't expecting miracles. I will re-evaluate laser vs. electrolysis when choosing a new place. The techs are gentle and friendly. However, I specifically asked when reaching out to them if they had any experience treating trans women and they said yes. But when paying for my last appointment, my tech needed to contact the doctor and I very clearly overheard him misgendering me as "he". This is absolutely unacceptable. I can't say "oh, it's a medical provider, someone will educate them." I'm paying out of pocket for laser and I'm going to take my money elsewhere. read more

Another amazing visit to Gary and his team. I can't say enough wonderful things about this studio. They are super clean, top of the line equipment, very knowledgeable staff and the prices are drastically lower than the larger places that aren't nearly as good as this studio. Also the results are better than advertised, I am extremely happy with my visits and would highly recommend this to anyone even thinking of laser treatments. It's 100% worth it !!!!! read more

Ok, guys! As I mentioned before I also wanted to try a laser fine line removal (skin tightening) procedure so I did that, and as addition we shot some pigmentation spots (freckles) out off my face. They are completely gone, and I'm so happy about that. I will definitely come back for another skin tightening appointment as one treatment works really well and you see the result immediately but with an environment nowadays and all the pollution the treatment has to be repeated every now and again for the skin keeps healthy, resilient and young looking. What I really like about this place that the staff very clearly and plainly explains how any treatment they offer works before you proceed to it. Thank you Laser Image Lab! read more

Terrible customer service, the space it tiny and has a lack of privacy. The attendant ending up coming in and out the room while I was getting dressed and the treatment door opens up directly to the lobby. I would not recommend the Belmont location. Save your money and go elsewhere read more

The best laser hair removal studio in Boston!!! I never wait longer than five minutes, the technicians are so kind and helpful, and the pricing is reasonable. highly highly highly recommend this little gem in Belmont! read more

I've been going to Emma for my face and neck hair removal since October and she has been very friendly and efficient. It was my first time getting laser hair removal and she answered all my questions well and made me feel at ease. read more

Visited Natalia's place third time for my treatment! GOSH while you are waiting they offered you coffee, tea, ice-cream and chocolate cake! Love you there. About... discounts. They are still there for large areas. No one else offers full body hair removal as I can tell so they are out of competition. I got my deal for $399 (sorry guys for telling here about your price :) What I like now is that you can get appointment for Sunday. Yes for Sunday. Try to find an alternative. Treatment is very effective! After third time majority of my hair are gone. And I had quite some hair! What I do not like.. 1. Cancellation policy. If you will not show up they will charge you cancellation fee. Yes they tell you right upfront about it. I understand they schedule for you and reserve time for you .... so I guess just need to show up on time. Otherwise solid 5* place. read more

I have gotten about 6 sessions done of lazer hair removal for my armpits & Brazilian. I have seen amazing results, my hair grows in way thinner & only have a couple spots that still grow hair. Which is amazing, definitely with summer around the corner! Ruzanna is my favorite lazer tech - she goes a little slower on the super sensitive areas so it makes it much more bearable (definitely doing Brazilian)! This place has amazing pricing also! I always thought lazer hair removal was going to cost an arm & a leg, but their pricing is very reasonable! read more

This place is amazing! Everyone is so friendly and makes you feel very comfortable. Prices are amazing and they offer tons of discounts for packages. They also have great protocol for Covid-19 and make you feel safe and sanitary! read more

I've been coming here for years and cannot day enough good things about it. Everyone who works here are very nice, very professional, and (especially during Covid) very clean. They are always on time and are reliably fast and efficient. I highly recommend them for any laser hair removal. read more

I am four sessions in of laser hair removal in full legs and bikini. The office is clean, Natalia and Gary are extremely helpful and nice. Excellent customer service. Best of all, I never have to wait for my appointment. Is recommended this service to anyone. read more

I came in for some laser hair removal. However, the technician missed significant amounts of hair. I called shortly after when I realized this, and the person I spoke to said to wait it out in case it was too soon to tell. However, I was leaving town shortly after. Now that I am no longer in town and it has been a couple weeks, the hair certainly was missed. When I called on the phone again they said they cannot do anything (I asked if I could receive a credit on my account because I would like to come back in a couple months). I wish they had taken my concern more seriously when I was still in town. The staff members were all very friendly during my visit however. Edit: Changed from 2 stars to 1 after the company put in a complaint to Yelp about this review. read more

Such a nice place, very professional and the stuff is so friendly. I've been doing laser here and u can see the results at the first sessions. They make me feel very comfortable and best part u can easily find parking. read more

LaserHere - Interior - Laser Hair Removal Near Me - Belmont, Massachusetts

Natalia (manager/owner i believe) is incredibly friendly and easy going. The prices are so convenient for me. I'm not so hairy so i only need a couple of treatments. I definitely would recommend to anyone. read more

The staff is very friendly and knowledgeable. I've been twice so far and even after my first session I was AMAZED. the hair does fall out so if you pay close attention you'll notice. It grew back SO lightly a few weeks after my first session that I didn't even bother shaving for my second session!! (About 6weeks in between each session) if you are thinking about or have second thoughts about getting laser hair removal I HIGHLY recommend you check this place out! read more

Great laser hair removal service. The staff is friendly, professional, and always accommodates my crazy work hours. Priced well. Satisfying results in less than three visits. Extremely clean. Super COVID cautious with sanitizing, gloves, and wearing double masks. read more

Just started my laser hair removal journey, after years of waxing. Today was my first visit, and I had a ton of questions that were all answered. All safety protocols were thorough: temp check, alcohol sprayed on hands, gloves are provided and then another spray of alcohol, I walked in with a mask and was asked to put on another and a bag was provided for my belongings. So two masks later and all waivers signed I headed to the room. I was nervous being olive skin and walking away with burns, that was not the case. Pictures were taken of my skin to compare to weeks from now. Alexandria was my technician she was fast and kept checking if I was ok. Eye protection is provided. Next came three test patches that was done on the inside of my arm at three different strengths. After that the session began. First my under arms, my right armpit was fine, my left was more sensitive. The pain isn't unbearable, it's feels like a tiny pinch and is accompanied with cold air blowing on your skin. Next was a Brazilian, I was worried it was going to hurt but honestly hardly felt anything, my pain tolerance was high from the waxing over the years. Next appointment is booked with many more to go. read more

Initially, I picked this place because of the location. I am so glad I did. All before and after photos in the clinic have the faces of staff and owners. This made me feel very comfortable right away. There were no upsell or pressure. You purchase one session at one time. No requirement to prepay for multiples. The little clinic is equipped with everything needed for the customer/ patient to feel comfy. The booking service is automated. There is a coffee machine, tv and a lot of literature about the procedures they offer. Their lasers seems pretty new and they do adjust the settings as you go. I liked the service. The results look great. I think laser hair removal is the best thing ever invented for a woman. My second favorite procedure was cellulite removal. You do have to stick to a diet for a while , but it does really work. To sum up, I do recommend this place . The owner , Gary , is very pleasant to talk to and knows a lot about how and why lasers are effective or not. read more

So happy I found this place! Natalia and Gary are very welcoming and make you feel comfortable with every visit. They always answer any questions I have and make the best recommendations. They have great prices and you are able to pay per session rather than paying for 3 or 6 treatments at a time. If you are looking for a great place with amazing staff this is a great place! read more

Natalia is awesome!! This place truly is a hidden gem. Like most others, I came here because of Groupon deal I purchased for six treatments of laser hair removal. While I was there, I mentioned wanting to get another area done in the future. Natalia offered me a package for this area at the Groupon rate, which I was thrilled about, so of course I bought it. I've had laser hair removal done at several other places, but Natalia is the nicest technician I've ever worked with. She's very flexible with appointments, takes her time doing the treatment, and doesn't try to up-sell you on other products or procedures. I will absolutely be back if I need any other laser hair removal in the future!! read more

They are awesome! I was so nervous to hair removal done but Emma made me feel comfortable. I'm not going to lie it still hurts but the results are worth it and if you put on 4% lidocaine cream 30 min before that helps. Their prices are the best I've seen, I drive an hour and 20 min to come here. I highly recommend them! read more

This place is great. Natalia and Gery are very kind, funny, and professional. It's so easy to make a appoinment and pirces are affordable. They are also very close to me and I have never had a problem parking. I would highly recommend them to anyone considering laser hair removal! read more

Have been going here for a while. The entire staff is incredibly nice and welcoming. You can't beat the prices here either. They will work with you to get you exactly the results you want. I would highly recommend this place to anyone! Don't hesitate to book an appointment with them. Also, they do a great job cleaning and sanitizing always, but especially now. If you are thinking about laser hair removal DO IT! read more

This facility offers great service. The employees are very kind and do a great job :)

I found this place through groupon, as I have found other laser places, but this one stands out for unbeatable prices, services and correctness. I was so happy with their services and prices that I decided to purchase an additional package from them. As other reviewers have mentioned, you never have to wait for their services. In addition, there is always street parking around, the place is clean, Natalia is very easy to communicate with. Unlike other laser places, they are not stingy when it comes to the treatment areas as it has happened to me with other places that try to reduce the area to treat with laser. I definitely recommend this place and am considering using their services for more laser treatments. read more

I have been going here for almost a year now. Not only is it the cheapest place but the service is amazing. My hair barely grows at all now! They are the best and super accommodating with everything you want. I recommend this place 100%. read more

I was so nervous to start laser hair removal treatments, but the staff here made me feel so much better with their smiles and friendliness! They explain everything thoroughly before the treatment and ensure the safety of both the patient and the provider. The cooling system with the laser makes this treatment very close to pain-free.. and it's QUICK! I am SO happy I was told about this office! read more

This was my first time trying laser hair removal and I was pleasantly surprised! The overall treatment was essentially pain free and quick. Nadia was amazing and took her time easing my nerves. Would HIGHLY recommend to anyone considered laser hair removal or anyone still waxing. The procedure room is extremely clean and sanitary. read more

Natalia is an awesome technician. She is very friendly and courteous-- upon buying a package of three, I was excited to be a customer and refer other people-- but in saying this, Gary was at first very nice and later turned out to be a potential con artist. I was early for my first appointment and Gary explained everything-- very thoroughly. For my second appointment, I was also 15 minutes early but I ended up waiting half an hour because they decided to take someone else that was unscheduled. On my third appointment, to save myself the stress of getting there on time, I was 14 minutes late, and when I walked in-- THEY TOLD ME THAT I MISSED THE APPOINTMENT AND THAT IT COUNTED BECAUSE THEY WAITED 15 MINUTES. As I was trying to explain that I didn't know that was the policy, they sent me a "missed appointment text". Gary then proceeded to tell me that I signed a contract with their policies and I assured him that I did not-- he then was asking me to sign a waiver while still telling me that I forfeited my last appointment-- he was trying to get me to sign the acknowledgment of policy without letting me read it!! I was absolutely disheartened by how they treated me, and although Natalia still finished my session, I felt like I was being conned already and I felt like they didn't have the laser on or something. Very disappointed and I will never go there again or refer anyone to go there-- buyers beware read more

I originally found this location on Groupon and bought 6 sessions for the underarms. When I arrived I ended up additionally buying full legs and half arms as well because they offered such a great price! I am currently 3 sessions into my treatment and I am loving the results. They are so friendly and professional, I highly recommend getting your laser hair treatment from here. read more

Gary did a great job at explaining how and why there will still be left over hair after a few treatment. He did a very good job, after the second appointment i stop shaving my underarm and just about 95% of the hair stopped growing. Only one that remains are the light thin ones. So far i think it has been my 4th or 5th treatment so far. read more

I'm so excited to come back here for my next appointment. The doctor and assistant are both great; they're very informative, nice, and funny. They do one patient at a time and really give you their full attention. After explaining the procedure thoroughly, they give you a moment to take off whatever clothes you need, rub the provided numbing cream on yourself, put on a fresh paper robe (like the doctors office), and the assistant comes back in to do thee laser. The machine is really great, it cools the skin as it lasers the hair, so it's a very comfortable experience. The assistant is great, very quick but careful not to miss any spots. The whole thing was over very quickly and other than some minor discomfort during the process, it was painless, no redness or discomfort after. The hair stops growing for a while after the procedure and mine fell out a week or two later. I'm excited to finish up my treatment. The prices are also amazing and they always give you the lowest price available and never raise it after you start. I will always go here for my laser hair removal. read more

It is very unfortunate that today has become the LAST day that I will ever be visiting this place. In the past, I have asked to do the procedure with this specific person, but she(this person over the phone who takes appointments) totally ignored it and there was this new person that I wasn't even told. I was very upset about that to begin with. Also, this new person didn't follow the protocol very well. I wanted to do hair removal laser for eyebrow area. I usually draw lines for them to make sure they don't remove any areas that I want to keep. I asked her TWICE if I could do it but she said NO. On top of this, she asked me to hold this cooling machine. There were many problems to this. 1) When you do hair removal laser for your eyebrow lines, you are told to wear this goggles to protect your eyes. So, you can't see a thing with this. You don't know where you're shooting and if you don't shoot this cold air directly at the right spot, your skin can BURN. 2) when you get laser, you can get startled. And you can't focus aiming at the right spot 3) I am NOT paid to hold this machine. I PAY for them to do their JOB So, I asked her if her colleague can come in and help us. There was this guy who usually does the eyebrow lines with me. He was outside and I also didn't understand why he didn't do it himself with me this morning. Again, no explanation provided to me about this. She said NO and asked me to hold it anyway. I just don't understand why you would every say NO to a customer who specifically is asking for help and expressing discomfort. After this unpleasant experience, I texted this customer service person and expressed my dissatisfaction. She called me up right away and raise her voice to her customer saying that the person that I have requested broke her arm or something. So, that's why she couldn't come and the person who did the procedure with me this morning has more experience than the other one. Fair enough, but I told her it's not about that it's more about keeping me informed about the change and respecting my previous request. She raised her voice even more and almost yelled at me "DO YOU KNOW what happens when someone breaks his/hair arm.,,,:,,(she went on and on)??!!!??" I was absolutely baffled by this rudeness and had to hang up the phone before this person ruins my entire day. Again, a couple of things that are EXTREMELY wrong about this. 1) You don't talk to your customer with that kind of attitude raising your voice and all that 2) You have obviously been informed that I have made that request. So you should have given a heads up so that I wouldn't bother making an appointment 3) How do I even know that this person who did the procedure this morning with me has more experience or better qualified to do this because NOBODY explained this whole change I am very sad that this experience this morning will permanently stop me from going back to that place ever again. Some suggestions for them 1. Keep your customers informed about any new changes(especially new/unusual person doing the treatments with you) 2. Be more accommodating to your customer. When they show discomfort and make a request right in front of you, Do it. Don't make your customer work(asking them to hold the machine and such) 3. Be polite to your customer. I STRONGLY suggest that this person(who takes appointments over the phone) takes some training in terms of customer service. VERY RUDE! read more

I had my appointment at Laser Hair Removal Studio today for brazilian laser treatment and it was GREAT. I felt really safe, they provided a mask to put over my own mask, sprayed my hands with alcohol then had me put on gloves and put my purse in a plastic bag. Everything was really clean. The treatment was great too. I have had laser hair removal at another studio and did about 8 treatments and it was really painful. Here they blow cooling air while they are using the laser and it helped SO much. I would highly recommend! read more