Well not quite sure what's going on with this group but ever since they sold, it's been a…read morenightmare. You have to talk overseas to make appointments you have to do screening before your appointment. They closed the office with no notice no more inpatient visits it's all over the phone. They don't return phone calls. You can't get through on the line if and when you need a medication refill or a dosage to be adjusted. I was on hold for 45 minutes yesterday after I had been transferred supposedly to the med person. I'll be leaving here shortly and I'm sure many others are lined up to follow if they continue this.

My wife had an absolutely terrible experience with Inland Endocrine. She had made an appointment…read morefor last month but had never received any confirmations or reminders. When she had called to double check, it turns out that the appointment was never set, and the next available date isn't until February 2025. When questioned about why the appointment was never set, the receptionist states "that's why we encourage our patients to call in and check". So, based on this, Inland Endocrine expects their patients to double check their work and make sure they are doing their job? No patient should have to wonder if the office staff is accountable or not, and that they can properly set schedules. Now she has to wait an additional 3 months for an office visit. It's clear that patient care and accountability is not a priority here. Save yourself from the hassle and scheduling incompetencies and find an endocrine office that actually cares about their patients.

My first impression of Dr Chock was that he is a soft spoken man who is very experienced in this…read morefield. I did not feel rushed as he explained every aspect of my visit and answered every question making me feel so very comfortable. The procedure did not last long but he was very thorough, and he was most definitely reassuring me that everything will work out well. Dr Chock's Nurse, Erin, LVN, brilliantly assisted him AND me in making me feel at ease. They offered music for me to listen to if I wanted but I wanted to listen to Dr Chock speak just in case he had more questions for me. My overall experience was better than going to the dentist for a cleaning and I could have done it again if needed. What a true group of professionals and I'm very happy. :-)

Dr. Chock is the first doctor I have ever met at Kaiser who didn't make me want to run for the…read morehills. His care is above and beyond that of any doctor I have met. He spent sufficient time in the room with me, thoroughly explaining my diagnosis, answering all of my questions, and performing an ultrasound on the spot. He is very clear on exactly when my follow-up appointments will be for the next year if all goes well. In addition, when I send him messages through kp.org, he responds himself. You read that right. He responds to messages you send him; you don't hear back from a nurse. He has also called me personally to let me know test results and update me on what steps I need to take next. Thank you for your excellent care, Dr. Chock! I feel safe in your hands no matter what my future holds. If you are looking for an endocrinologist, see Dr. Chock ASAP!

I wanted to update my review as I am still a patient with Inland Endocrine. The environment there…read morehas really changed for the better. The staff are always friendly and hard at work, I always get call backs. My provider is very responsive to messages and really cares about what my needs and wants may be for my care as well. I really owe it to this practice that I am doing as well as I am, and have been able to have my second child, as thyroid issues are tricky when it comes to pregnancy. Highly recommend this business

I had a good experience at this office. The office is clean and well decorated. They are taking…read moreCOVID precautions. Jenny NP and dr Reddy were knowledgeable and friendly. Plenty of parking in front.

Dr. Fakhoury has been our Primary Doctor for about 11 years. Hands down, the best Doctor anyone…read morecould wish for. He is kind, caring, compassionate and a seasoned Doctor who takes his time in assessing you. For those people giving Dr. poor reviews because they have to sometimes wait long hours, please note that unpredictable situations arise daily and that will determine how the day unfolds. With that said, if you have an appointment for follow-up blood work and a toddler with a cough and high fever comes in.......it is not rocket science, they will likely take precedence. Maybe some of you have never visited an emergency room. Same concept! I too have experienced waiting hours to be seen with an appointment. Instead of getting worked up about, I understand that this is how it is at times and par for the course. All patients, and there are a lot, will get the same great service I get ....and THAT TAKES TIME. Prior to meeting Dr., in my previous 20 years of seeing other doctors, I have never had a Dr. assess me for more than 3-5 minutes and then send me off; I thought that was the norm. I say all of this because we have a high level of respect and praise for Dr. He has taken such excellent care of my husband and I, as if we were family. He and his staff always go above and beyond/go the extra mile to rule out a certain concern or illness and take whatever extra steps necessary for the issue at hand. I have personally experienced, and have also seen with other patients, where the staff work into their lunch hours to ensure all patients are taken care of. We know we are in great hands with Dr. So much so that when our insurance changed last year and tripled in cost, to continue with the same insurance that Dr. accepts, we discussed our options and finances in great length. We opted that is well worth the extra expense to continue receiving priceless, top-notch care (with no regrets). I hope you read this Dr. Thank you, thank you, thank you for being the one-in-a billion Dr. you are. We are so blessed to have you.

From friendly staff answering phones to being helpful with sending in prescription refills, this…read moreoffice is wonderful! Plus the amazing care from the doctor and PA, and caring nursing staff, makes this a fantastic place to go when I need doctor's care.

Love my doctor supporting staff is horrible. No one returns calls. The call center only has…read moreauthority to make or cancel appts and leave a message

My mother's medication was supposed to be in stock for a biannual injection. We waited nearly an…read morehour for them to tell us they didn't order it and that we'd have to come back next week. The receptionist even wrote down the wrong date on the appointment card. This is the second time they've done this. Utterly incompetent.

I was a patient of Dr. Harvey Cohen for nearly three years, so this review is based on repeated…read morefirsthand experiences, not a single visit. Dr. Cohen is a kind physician who genuinely spends time with his patients and never makes you feel rushed during the actual appointment. Unfortunately, that is where the positives end. The biggest issue is the excessive waiting. It was common to wait approximately 90 minutes in the waiting room, followed by another 45 minutes in the examination room before seeing the doctor. While I appreciate that doctors can run behind occasionally, this happened consistently throughout my time as a patient. The office staff was often rude and unprofessional, and communication was extremely frustrating. You cannot reach the office directly by phone because all calls are routed through a third-party call center that handles multiple medical practices. As a result, getting referrals, prescription refills, or follow-up on medical requests became an ongoing challenge. I frequently had to call multiple times before anything was completed. Another recurring issue was last-minute appointment cancellations because Dr. Cohen was not coming into the office. I understand that unexpected situations arise, and I wish Dr. Cohen nothing but good health. However, these cancellations created significant inconvenience and became another pattern that made receiving consistent medical care difficult. During several appointments, our conversations frequently drifted to topics unrelated to my medical concerns, which often made the visits much longer than necessary and less focused on the reason I was there. I brought all of these concerns to the office manager, who told me he would address them with the staff. Unfortunately, despite that conversation, nothing improved. Dr. Cohen may be a caring physician, but the overall experience with the practice made it difficult to receive timely and reliable medical care. Based on my experience over nearly three years, I cannot recommend this practice and would encourage prospective patients to consider other options.

Dr Harvey Cohen is without question the best internal medicine and specialist in geriatric medicine…read morein SoCal. He takes his time with every patient and listens to your issues with respect and compassion. He is so dedicated to his patients and tells you his thoughts, diagnosis and treatment of care going forward. His experience and knowledge has produced a large demand for his services , be patient excellence has a price. Highly recommend Dr H Cohen

The Doctor is extremely caring and very experienced. Also the staff is very friendly…read more I recommend the Care For Womens Medical Group They will take care of you!

The worst experience…read more First, waited 40 minutes after my scheduled appointment to get brought into the exam room (I guess thatg's why they call it a Waiting Room ). Another 15 minutes went by before the Dr. showed up. Dr. never examined me...then upon a scheduled follow-up tele health call, Dr. never joined the call. Absolutely terrible. Tele health call was scheduled 10 min before the office closing....so while I still sat and waited for Dr. to join.....10 minutes had past and I could not even get the office to answer the phone so I could find out what was going on. Then, when I called again, I got the 'off hours' call center who said they would reach out to the Dr. to let her know I was still waiting - but that didn;t happen either. Don't waste your time here.

Dr. John Norian is in a way, our miracle worker!!! My wife and I have been trying to have a baby…read moreand spent over 2 years doing so at UCLA with no success. Then HRC Fertility was recommended for us and we met Dr. John Norian in in Rancho Cucamonga and very glad we did. He is a kind physician, easy to communicate with and have a genuine interest in helping us start a family. He offers many suggestions and preparations to achieve a successful transfer and on first try, Dr. N gave us 2 well-developing and healthy twins (now 2 years & 3 months old). The family that my wife and I wanted to start was made a reality for us and to that Dr. N, we offer you our heartfelt gratitude. The staff at the Rancho office was superb. Everyone is super helpful from reception, financial to nursing staff. Our personal nurse who guided us all the way through the entire process (Sandy Dong) is highly recommended. We were blessed with her love and care. She's extremely responsive to our needs and always available. I can't recommend enough this center and Dr. Norian for anyone seeking to start a family. Thank you.

I am so thankful for Dr. Norian and the care he provided me throughout my fertility journey. From…read morethe very first appointment, he made me feel calm, heard, and confident during a process that can be incredibly emotional and overwhelming. Dr. Norian is not only extremely knowledgeable, but also genuinely compassionate. He took the time to explain every step clearly, answered all my questions without ever making me feel rushed, and consistently reassured me when anxiety crept in. His calm presence and confidence truly made all the difference for me. With my history of PCOS and insulin resistance, I always felt that Dr. Norian looked at my care thoughtfully and individually. I trusted him completely, and that trust meant everything during such a vulnerable time. Thanks to him, I am now pregnant, something I will forever be grateful for. Dr. Norian doesn't just practice medicine he gives hope. I will always hold so much gratitude for him and the role he played in helping me build my family. I will be back in a couple of years for my next transfer. I truly cannot recommend him enough.

I thought she was great. She takes her time and is very attentive. She is knowledgeable and…read morethorough. I would recommend her. It does take a few months to see her for the first time, but that is very common with specialists.

If there was a 0 star option, I'd start there. After my grandma had her thyroid panel done, we came…read moreto Dr Aqeel for results but upon each visit, i find myself having to constantly explain why we are there as Dr Aqeel has no clue. Even after she orders bloodwork, we visit for results but instead we get told my grandmas hair is outdated and she needs a new hair style. I'm sorry yall, but is this a damn salon or thyroid specialist? As confused as she is why we even enter her office, I also am more confused myself as to why she's still practicing? She'll look you dead in the face and say you don't look good when there's nothing wrong. Idk yall your thyroid is in your hands, if you end up walking in her office, turn around and walk out. Good luck. It's just weird. Dont die, Save yourself.

Been trying to call for two weeks to make appt but no one picks up or reply back! Emailed but it's…read morea bad email, are you still operating?

1 star for front office staff I truly believe Dr Norman…read morelamberty deserves all five stars which is the basis of the five star review but if it wasn't for him I would have been out of this place immediately. Being on medi-cal and finding functional medicine doctor has been life changing. Yes he takes other insurance. He gives me his time,knowledge and I have seen tremendous results seeing him. When I first found him after my first appointment the front office went a whole year without answering my phone calls or calling me back. Told it was a phone system issue. Now i finally got through this year and been back with him, the trouble still stands of reaching the office sometimes I have to call eight times a day before they finally answer or not; they never return a voicenail and my prescriptions are never filled when leaving my appointment. I've never had an issue calling my doctor to have my prescriptions refilled anywhere else and the front staff always blames the doctor, I'm not a complainer but they make me feel like I am a bother. This medication is important to my well-being. I feel like their front staff lacks compassion it's one thing that you're not greeted when you come in it's another to be put aside like it's not a priority when it comes to our health. They started doing blood draws and I told them I dont do well and they said I just need to not be anxious and when I started sweating and feeling dizzy they just sent me on my way I had to ask to sit in lobby which was so embarrassing for people to watch me while I try to pull myself together. I just go to quest where they lay me down and have ZERO issues with the blood draw. I have my next blood test in 2 weeks (3 months apart from previous) and have been without my prescriptions for a month. I am extremely grateful for dr lamberty but wish this cycle of having meds then being fully without them would cease and my care could run smoothly without worrying about trying to reach them. Last time I had to make another appt to see him just to get the refills this time I couldn't get an appointment before my follow up date appt already set. It is just irritating but worth it because the doctor is fantastic and the other doctors I have seen had very concerning treatment suggestions.