Well not quite sure what's going on with this group but ever since they sold, it's been a…read morenightmare. You have to talk overseas to make appointments you have to do screening before your appointment. They closed the office with no notice no more inpatient visits it's all over the phone. They don't return phone calls. You can't get through on the line if and when you need a medication refill or a dosage to be adjusted. I was on hold for 45 minutes yesterday after I had been transferred supposedly to the med person. I'll be leaving here shortly and I'm sure many others are lined up to follow if they continue this.

My wife had an absolutely terrible experience with Inland Endocrine. She had made an appointment…read morefor last month but had never received any confirmations or reminders. When she had called to double check, it turns out that the appointment was never set, and the next available date isn't until February 2025. When questioned about why the appointment was never set, the receptionist states "that's why we encourage our patients to call in and check". So, based on this, Inland Endocrine expects their patients to double check their work and make sure they are doing their job? No patient should have to wonder if the office staff is accountable or not, and that they can properly set schedules. Now she has to wait an additional 3 months for an office visit. It's clear that patient care and accountability is not a priority here. Save yourself from the hassle and scheduling incompetencies and find an endocrine office that actually cares about their patients.

My first impression of Dr Chock was that he is a soft spoken man who is very experienced in this…read morefield. I did not feel rushed as he explained every aspect of my visit and answered every question making me feel so very comfortable. The procedure did not last long but he was very thorough, and he was most definitely reassuring me that everything will work out well. Dr Chock's Nurse, Erin, LVN, brilliantly assisted him AND me in making me feel at ease. They offered music for me to listen to if I wanted but I wanted to listen to Dr Chock speak just in case he had more questions for me. My overall experience was better than going to the dentist for a cleaning and I could have done it again if needed. What a true group of professionals and I'm very happy. :-)

Dr. Chock is the first doctor I have ever met at Kaiser who didn't make me want to run for the…read morehills. His care is above and beyond that of any doctor I have met. He spent sufficient time in the room with me, thoroughly explaining my diagnosis, answering all of my questions, and performing an ultrasound on the spot. He is very clear on exactly when my follow-up appointments will be for the next year if all goes well. In addition, when I send him messages through kp.org, he responds himself. You read that right. He responds to messages you send him; you don't hear back from a nurse. He has also called me personally to let me know test results and update me on what steps I need to take next. Thank you for your excellent care, Dr. Chock! I feel safe in your hands no matter what my future holds. If you are looking for an endocrinologist, see Dr. Chock ASAP!

I had a good experience at this office. The office is clean and well decorated. They are taking…read moreCOVID precautions. Jenny NP and dr Reddy were knowledgeable and friendly. Plenty of parking in front.

I wanted to update my review as I am still a patient with Inland Endocrine. The environment there…read morehas really changed for the better. The staff are always friendly and hard at work, I always get call backs. My provider is very responsive to messages and really cares about what my needs and wants may be for my care as well. I really owe it to this practice that I am doing as well as I am, and have been able to have my second child, as thyroid issues are tricky when it comes to pregnancy. Highly recommend this business

Dr. Fakhoury has been our Primary Doctor for about 11 years. Hands down, the best Doctor anyone…read morecould wish for. He is kind, caring, compassionate and a seasoned Doctor who takes his time in assessing you. For those people giving Dr. poor reviews because they have to sometimes wait long hours, please note that unpredictable situations arise daily and that will determine how the day unfolds. With that said, if you have an appointment for follow-up blood work and a toddler with a cough and high fever comes in.......it is not rocket science, they will likely take precedence. Maybe some of you have never visited an emergency room. Same concept! I too have experienced waiting hours to be seen with an appointment. Instead of getting worked up about, I understand that this is how it is at times and par for the course. All patients, and there are a lot, will get the same great service I get ....and THAT TAKES TIME. Prior to meeting Dr., in my previous 20 years of seeing other doctors, I have never had a Dr. assess me for more than 3-5 minutes and then send me off; I thought that was the norm. I say all of this because we have a high level of respect and praise for Dr. He has taken such excellent care of my husband and I, as if we were family. He and his staff always go above and beyond/go the extra mile to rule out a certain concern or illness and take whatever extra steps necessary for the issue at hand. I have personally experienced, and have also seen with other patients, where the staff work into their lunch hours to ensure all patients are taken care of. We know we are in great hands with Dr. So much so that when our insurance changed last year and tripled in cost, to continue with the same insurance that Dr. accepts, we discussed our options and finances in great length. We opted that is well worth the extra expense to continue receiving priceless, top-notch care (with no regrets). I hope you read this Dr. Thank you, thank you, thank you for being the one-in-a billion Dr. you are. We are so blessed to have you.

From friendly staff answering phones to being helpful with sending in prescription refills, this…read moreoffice is wonderful! Plus the amazing care from the doctor and PA, and caring nursing staff, makes this a fantastic place to go when I need doctor's care.

Love my doctor supporting staff is horrible. No one returns calls. The call center only has…read moreauthority to make or cancel appts and leave a message

I'm pre diabetic now and the doctor here has done a great job helping me manage my diabetes and…read moreweight loss. The staff are very supportive and helpful to me. I recommend them to everyone.

It is true, you will wait for hours sometimes to see Dr. Harvey. Once you get called back and taken…read morein to an exam room expect to wait another 60+ minutes before he comes into the room. The issue is that Dr. Harvey will spend up to an hour with a patient going over test results, health issues, and referrals. Now that Dr. Harvey is working less and less and sometimes he does not come in to the office and either you get a call at the last minute or they tell you when you check in that the doctor is not in the office today. I like Harvey but I could no longer spend hours waiting to see him or trying to make an appointment with the front office and listening to that hold music.

Im the care taker for my 83 year old uncle and we been going there since the end of July. Nothing…read morebut bad experiences since we been there. No one answers the phone , can't get ahold of no one to schedule/ reschedule appointments, I understand there really busy and the staff is always apologetic about it also kind, but maybe they need more staff or a phone clerk.... when we are in the room waiting to be seen other patients have walked in on my uncle one time it was during a physical, not only all of that the wait time is never less than 3 hours. I'm new to caregiving with him so I didn't no why he was taking certain medications I didn't no what he needed or what were his conditions so of course once I got with this Dr I didn't want to change to another right away it takes months to get on somewhere so I said to my uncle once we get all your blood work back and find out all your conditions we can move Drs and he agreed. Well unfortunately his appointment a few days ago went left ! It was the most uncomfortable, unpredictable, unprofessional experience I have encountered with a DR. We got to the dr office at 2 o'clock appointment was at 2:15. We didn't get put into a room until 3:10 once we got into the room the nurse said we had 1 patient infront of us about 30 min later I hear Dr Harvey Cohen laughing talking about personal things not Dr patient related I waited 15 min then I opened the door to use the restroom in hopes that he would notice me and go into the room and end his conversation. But unfortunately that didn't work. He was talking to the nurse by the way not even another patient, he ended up going into the room next door mind you there was one patient ahead of us. Smh so now another 15 min goes by it's about 4:15 " ANOTHER PATIENT WALKS IN ON US AGAIN" I ask the nurse when will we be seen at this point my uncle has asked to leave multiple times his bad is hurting he has kidney problems we were there for results to a very serious situation. The nurse said she's so sorry was very apologetic, got my uncle some water and told me I should let the dr know how I feel. Now it's 4:35 and the Dr finally comes in as I'm in the phone with my uncles insurance trying to change the Dr . As I hang up the Dr rudely says HELLO HELLO HELLO waves his hand towards my face ! I'm like hi , he's like how's everything been I said I would like to just take a min and let you know how my uncle and I are feeling , upset that is it's been about 3 hrs THEN HE INTERRUPTS ME ! And said aye aye aye no no no no I DONT WANT TO HEAR IT . I hear this to much as he's yelling at me ! I'm like excuse me ! First off that's rude and I'm speaking he proceeded to say the same thing I said this is your patient you should be willing to listen seems like you may be the problem here if everyone is expressing themselves. He's like are you going to shut up ? Shut your mouth if you don't I will get up and walk away I said so you're not going to listen to our concerns and he's like I will walk away he kept yelling it! He's like do you want me to read your dad's results I'm like it's my uncle shows how much you have paid attention. It's even on his notes. I said we have waited this long might as well read the notes. And he started looking at his paper work. I got a FaceTime call from my sister I answered and said hey at the dr I'll call you back. And the Dr stood up and yelled are you recording me !!! I said no o showed him and then I put my phone in my purse he then again said loud are you recording me show me . At this point I was OVER IT . I felt uncomfortable and we were not getting the results we needed we walked out to speak to management I let them know all of this. After we went home it was already 5:15 and the dr called my uncle didn't verify if it was him and stated he should go back to him and be seen the results he got in show some type of mass and it's possible it can be cancer that it's serious. LIKE WHO says something like that over the phone especially when you didn't verify if it was him and he's 83 years old with heart problems...

This office is wonderful!! From the personable check in, friendly woman taking vitals to checking…read moreout, was part of a relaxing visit. Dr. Vanezuela., I can't say enough good thing about her. She takes her time, explaining your visit thoroughly., she CARES about her patients!!!! I have and will continue to refer family and friends to this office. Thank you Care for Woman

I chose care for women's to deliver my first baby and it was a good choice. Dr Joanna Du was…read moreamazing and I was lucky enough to actually had her on duty on the day I was delivering. I was referred from my friends and I will recommend them to others. They have a clean and large facility in both Rancho and upland. Wait time is usually reasonable and the front ladies are very professional.

I am so thankful for Dr. Norian and the care he provided me throughout my fertility journey. From…read morethe very first appointment, he made me feel calm, heard, and confident during a process that can be incredibly emotional and overwhelming. Dr. Norian is not only extremely knowledgeable, but also genuinely compassionate. He took the time to explain every step clearly, answered all my questions without ever making me feel rushed, and consistently reassured me when anxiety crept in. His calm presence and confidence truly made all the difference for me. With my history of PCOS and insulin resistance, I always felt that Dr. Norian looked at my care thoughtfully and individually. I trusted him completely, and that trust meant everything during such a vulnerable time. Thanks to him, I am now pregnant, something I will forever be grateful for. Dr. Norian doesn't just practice medicine he gives hope. I will always hold so much gratitude for him and the role he played in helping me build my family. I will be back in a couple of years for my next transfer. I truly cannot recommend him enough.

Dr. Norian is an amazing doctor and extremely patient with us. My wife and I had a successful…read morepregnancy with IUI and will be coming back for IVF. Susie was our coordinator and she was always communicative and helpful throughout the entire experience. Everyone is very LGBT friendly and never felt uncomfortable and my wife was with me for almost all of my appointments. I highly recommend their facility to anyone trying to conceive.

I thought she was great. She takes her time and is very attentive. She is knowledgeable and…read morethorough. I would recommend her. It does take a few months to see her for the first time, but that is very common with specialists.

If there was a 0 star option, I'd start there. After my grandma had her thyroid panel done, we came…read moreto Dr Aqeel for results but upon each visit, i find myself having to constantly explain why we are there as Dr Aqeel has no clue. Even after she orders bloodwork, we visit for results but instead we get told my grandmas hair is outdated and she needs a new hair style. I'm sorry yall, but is this a damn salon or thyroid specialist? As confused as she is why we even enter her office, I also am more confused myself as to why she's still practicing? She'll look you dead in the face and say you don't look good when there's nothing wrong. Idk yall your thyroid is in your hands, if you end up walking in her office, turn around and walk out. Good luck. It's just weird. Dont die, Save yourself.

1 star for front office staff I truly believe Dr Norman…read morelamberty deserves all five stars which is the basis of the five star review but if it wasn't for him I would have been out of this place immediately. Being on medi-cal and finding functional medicine doctor has been life changing. Yes he takes other insurance. He gives me his time,knowledge and I have seen tremendous results seeing him. When I first found him after my first appointment the front office went a whole year without answering my phone calls or calling me back. Told it was a phone system issue. Now i finally got through this year and been back with him, the trouble still stands of reaching the office sometimes I have to call eight times a day before they finally answer or not; they never return a voicenail and my prescriptions are never filled when leaving my appointment. I've never had an issue calling my doctor to have my prescriptions refilled anywhere else and the front staff always blames the doctor, I'm not a complainer but they make me feel like I am a bother. This medication is important to my well-being. I feel like their front staff lacks compassion it's one thing that you're not greeted when you come in it's another to be put aside like it's not a priority when it comes to our health. They started doing blood draws and I told them I dont do well and they said I just need to not be anxious and when I started sweating and feeling dizzy they just sent me on my way I had to ask to sit in lobby which was so embarrassing for people to watch me while I try to pull myself together. I just go to quest where they lay me down and have ZERO issues with the blood draw. I have my next blood test in 2 weeks (3 months apart from previous) and have been without my prescriptions for a month. I am extremely grateful for dr lamberty but wish this cycle of having meds then being fully without them would cease and my care could run smoothly without worrying about trying to reach them. Last time I had to make another appt to see him just to get the refills this time I couldn't get an appointment before my follow up date appt already set. It is just irritating but worth it because the doctor is fantastic and the other doctors I have seen had very concerning treatment suggestions.

Been trying to call for two weeks to make appt but no one picks up or reply back! Emailed but it's…read morea bad email, are you still operating?