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    Monica Valenzuela, DO

    3.9 (39 reviews)
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    11 years ago

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    9 years ago

    Dr. Valenzuela is caring, attentive, and helpful. The office is also a pleasure to work with.

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    13 years ago

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    12 years ago

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    10 years ago

    No sense of urgency after explaining prior medical history to Doctor. I Would not come back after first visit

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    12 years ago

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    Ask the Community - Monica Valenzuela, DO

    Review Highlights - Monica Valenzuela, DO

    Valenzuela is a very kind and warm hearted individual who showed nothing but pure professionalism when it came to my care.

    Mentioned in 21 reviews

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    Care For Womens Medical Group - Upland

    Care For Womens Medical Group - Upland

    4.0
    (659 reviews)
    0.0 mi

    The Doctor is extremely caring and very experienced. Also the staff is very friendly…read more I recommend the Care For Womens Medical Group They will take care of you!

    Review for care for women's…read more I have been coming to this location since 2012 now and each and every time I have went there has been discrepancies, or I was misinformed or I wasn't informed on time there's always an excuse with this place. Also let me add, it's impossible to get them on the phone, and don't ever leave a message for the supervisor because she will never ever call you back! It's impossible to get any type of answers from them let alone her. They never meet you halfway when needing something or requesting something, it's literally scratching nails on a chalk board trying to get something done for One-self at this office!! I will never EVER be returning to this office again and am so grateful i got a new doctor, new staff in a new environment with people who actually know how to follow up and do their jobs and actually care about it and US. This establishment does NOT care about YOU. This establishment ONLY cares about what it says on your insurance card and how much they're getting out of it, don't be silly. Oh did I also mention that you never actually see the doctors !? yeah you always only see a nurse practitioner. You will be very lucky and have to argue immensely to try and get seen by a ACTUAL doctor and also let me add you will probably see a doctor from the timeframe you ask for it, pushing a good five months or maybe even more! They do not care about you or your concerns! They like to delay your health as much as they can. You're literally only paying for the environment on the ambience that this place likes to carry , you're better off finding a legitimate, mature and dedicated doctor in the ghetto parts of San Bernardino. They like to push every appointment out as far as they can so that they can get as MUCH as they can from your insurance company! I've seen it happen to me MANY TIMES. I've seen it happen to my child as well while she attended that office as well as many other patients who have left due to the same issue. I will also be calling out the person that likes to handle insurance's idk her title of dept. But her names "Ver**ica" she's a very self centered crappy person. She's highly judgmental, goes based off of your super old history, which you have definitely made up for. She does not give a damn about you or your health. She does not care about anything but her paycheck!!! Which I'm sure isn't that High since she is so unhappy working there. I was told that by someone that works there I won't disclose her name that it is because of HER that I was not able to speak over the phone with my doctor for my appt. Something that I had been waiting for almost 3 weeks to discuss results and the next steps, so based off of her nasty, ridiculous, immature judgment she took it upon "herself" to charge me upfront 100+ dollars deductible fees for a "telehealth" visit which mind you, you are not supposed to do. Telehealth visits are only $15. Don't let them EVER tell you guys different! But this nasty witch Veronica had the nerve to make a "bad judgment" call and want to charge me upfront and then took the initiative "herself" when I stated I didn't wanna pay those funds upfront and to bill me, because again it's not supposed to be requested of me due to the type of visit, she decided to CANCEL the visit herself!! shame on you, Care For Womans and shame on Veronica karma will be coming back to you... trust me you guys don't waste your time here go elsewhere and hopefully you don't run into that nasty witch Ver**ica

    Photos
    Care For Womens Medical Group - Upland
    Front of office building.
    Front of office building.
    Care For Womens Medical Group - Upland

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    Stephanie Cropper, MD - Bonita Obstetrics & Gynecology

    Stephanie Cropper, MD - Bonita Obstetrics & Gynecology

    3.8
    (191 reviews)
    6.6 mi

    Just started coming here for prenatal care and this office is so professional and clean. The staff…read moreis amazing. I will be referring anyone and everyone !

    This review is long overdue. I saw Dr. Cropper in December shortly after finding out I was…read morepregnant. My partner came with me to the appointment, as we were both excited and, given our previous pregnancy experiences, had some questions and concerns. During the visit, Dr. Cropper asked only a few brief questions and performed a quick ultrasound simply to confirm the pregnancy. The ultrasound photo we were given was blurry and off-center, but what disappointed us most was the interaction. When my partner brought up concerns based on our prior pregnancies, they were dismissed with brief, cold responses. Throughout the appointment, I also felt that Dr. Cropper barely acknowledged my partner or made us feel comfortable discussing our concerns. When the office later called to schedule a follow-up appointment, I explained that I was still upset about the care I had received and shared my concerns about how the appointment had gone. The front desk staff told me they would call me back to schedule the follow-up. Instead, I received a letter informing me that Dr. Cropper would no longer be seeing me due to "patient-doctor differences." As a newly pregnant woman, this was incredibly disappointing and upsetting. Rather than addressing my concerns or attempting to improve communication, I was dismissed from the practice. I found the way the situation was handled to be unprofessional and disrespectful. Every patient deserves to feel heard, especially during such an important and vulnerable time. Based on my experience, I would not recommend Dr. Cropper.

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    Front desk with SC logo
    Front desk with SC logo
    Stephanie Cropper, MD - Bonita Obstetrics & Gynecology
    Waiting room was very Zen

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    Waiting room was very Zen
    Anas Elias, MD - Best Care OBGYN

    Anas Elias, MD - Best Care OBGYN

    3.7
    (38 reviews)
    0.4 mi

    Had 3 C sections with Dr. Elias and everything went so well. Appointments were always so quick and…read moreI never had to wait long in the office. He is very professional and right to the point. My ONLY complain is that he does not give any pictures for ultrasounds and office is a little old..but I did not care given that I trusted him 100% to do my surgeries. Unfortunately I moved to Georgia so he is no longer my OB, but I hope to find someone of his quality out here!

    Saw Dr. Elias for about two years. I really wanted it to work out, and I was more than patient…read more First time I saw him he said to me, "you know you have to go through surrogacy." Mind you I was there because I was having bad pain. I had my tubes removed so of course I knew I couldn't get pregnant and nothing on my intake forms mentioned me inquiring pregnancy. In the two years he was able to give me a diagnosis with cysts, a mass, and Adenomyosis. I was grateful for his diagnosis and finally some answers. When I mentioned light duty due to pain until we figure out a plan or solution and he responded, "I can't do that!" I did a more than incredibly painful biopsy with him under no medication and it was beyond painful and he showed no compassion. I didn't feel heard or cared for. He offered no treatment plan. I called him expressing how bad I was bleeding and in pain, and he told me to go to the ER to ensure nothing ruptured. I go to the ER and the doctors ask me what did your OBGYN offer for you w/ these findings, I had to tell them nothing along side of continuing testing. Short time after, he tells me we will redo testing in another two months. Thats when I knew that was it for me. About a month later I went to another OBGYN to get another opinion. Now I am in recovery from a total hysterectomy. Mass removed, no more scary bleeding, etc., I firmly believe if you're with child Dr. Elias will be good for you, but if you're having problems outside of pregnancy I don't feel you will get the care you need here.

    Photos
    Baby Noah
    Baby Noah
    Ultrasound check up!
    Ultrasound check up!
    Me

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    Me
    Mark Alwan, MD

    Mark Alwan, MD

    3.5
    (113 reviews)
    0.0 mi

    I cannot say enough wonderful things about Doctor Alwan. He is truly a phenomenal OBGYN, and I have…read morebeen his patient for over 25 years. He also cared for my mother, and during her battle with cancer, his expertise and compassion helped save--and meaningfully prolong--her life. That alone speaks volumes about the kind of physician he is. He is gentle, kind, and deeply understanding. In many medical settings, you feel the need to constantly advocate for yourself, but with him, that burden disappears. He is already your advocate and your partner in care, always listening, explaining, and ensuring you feel supported and respected. The office itself is beautifully decorated and creates a calm, welcoming environment. The staff is consistently friendly and helpful, making every visit smooth and reassuring. I also want to give a special mention to Rachel, my ultrasound tech on several occasions--she is absolutely wonderful, warm, and professional. I feel incredibly grateful to have a doctor I trust so completely. He is one of a kind, and I recommend him without hesitation.

    Prior to making my appointment I called ahead and confirmed they accepted my insurance. Coming into…read morethe appointment I gave them my insurance where they told me that they are only partially in network with my insurance and they're going to bill out of network making my copayment way higher than it should have been. The office staff was very rude when I asked them to explain why they verified my insurance the day before if this is the case. I then told the staff I didn't want to be seen then if it would be out of network. She told me " okay bye ". I just feel like she could've been kinder understanding it was an emergency made appointment. It was just a waste of my time to go to this appointment with my insurance being verified only to be turned away. Side note but the office decor looked very dated and gross to be completely honest. I will be returning to my old obgyn.

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    Mark Alwan, MD
    He's able to bring calm to a hectic atmosphere--such a great doctor
    He's able to bring calm to a hectic atmosphere--such a great doctor
    Mark Alwan, MD

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    Monica Valenzuela, DO - obgyn - Updated July 2026

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