I always love my nails. The staff is friendly and experienced. Good vibes and a pleasant…read moreatmosphere.

excellent experience once again! Ann is amazing and it's a pleasure to have her take care of my…read morenails etc! Will be back! again!!

I had an appointment and owner took someone else at my time. put my feet in water for pedicure and…read moreI was left to sit there for over an hour. other times that I've went there, I was always charged different prices for same pedicure or gel polish.The quality of the place has gone down. I was rushed and it wasn't a pleasant experience. most of them cannot speak fluent English.

Hands down the best pedicure I've ever had. The gel lasted well over four weeks, and it still…read morelooked new!!! They are super nice too AND open on sundays!

My friend used to visit The Nail Retreat before she moved away in 2019. She was back in town to…read morevisit, so she made reservations for 4 pedicures at 11:30 am on Friday. They were ready when we arrived and were patient as we picked our polish colors. We all had a great experience! Linda did my pedicure was very attentive - I had just finished training for and running a half marathon, so my callouses and feet were in rough shape. She shaved down the callouses and but left a little bit there, just like I asked. She was also careful to avoid the 2 almost healed blisters I had from the race. They treated our group so well, from not rushing us to start or to leave, to making sure everyone liked our colors, water temps, massage chairs, etc. They were friendly chatting with us and overall the mood was positive and relaxed. I don't get pedicures often, but next time I do I will be returning!

I used the Fresha app to book this appointment. I feel like the app is easy to use and very…read moreaccurate. I booked a pedicure. The salon was clean and smelled good when i entered the lobby. Quiet music was playing. Lynn was just the right about of chatty. She seem to understand the needs of my feet and listened well. She was gentle and preformed a good massage with scrub. I feel like there were plenty of colors of nail polish to choose from and the price was fair.

I am absolutely in love with my new dream Y manicure set from PK Nails done by Pok!…read more Pok seriously exceeded my expectations. I asked for a clean, classy French tip look, and she shaped my nails perfectly into a soft almond shape with the most beautiful crisp white tips. The attention to detail was amazing... every nail is smooth, even, and looks flawless from every angle. I can't stop staring at my hands! The whole experience was relaxing, professional and honestly she held great conversation. Pok took her time to make sure everything was perfect, and you can tell she truly cares about her work. My nails feel strong, look elegant, and honestly look like something straight out of a Pinterest dream board. If you're looking for someone who delivers beautiful, high-quality nails and pays attention to the little details, I highly recommend booking with Pok at PK Nails. I will definitely be coming back for my next set!

Excellent service with really good quality for my pedicure by Grace and dip nails by Pok. The price…read moreis more than reasonable and they are very friendly. Highly recommend!

The new owners of this nail spa, Q and Mia, have done amazing things for this salon. It is clean…read moreand everything is new and updated. They are professional, courteous and treat their clients with respect.

They refused to accept a gift certificate as they've switched management. I think that might be…read moreillegal? Business is operating under the same name. Had been going there for years, but won't be back.

I've been coming to this salon since moving to the Gahanna area about 8 years ago. The spa is…read morealways clean, the service is always great. Great choices for colors & I love the mango scrub and lotion for my legs! Sinda (the owner) is always friendly, she runs a fantastic establishment! I highly recommend them.

I get my nails done here regularly and love my time with Kim! Tip is to pre-book your next…read moreappointment before leaving.

came in from DC to see friends and family, thought I'd treat us to a little mani pedi…read more my pedicure, I didn't even get to choose what I wanted, the person did their own thing. she was really nice and did a decent job- tho again, no choice and no frills, but I'm not upset about her. But WHILE I'm getting my pedicure, the nail tech started doing the manicure. no hand washing or exfoliating scrub or cuticle care AT ALL. dude is coughing and coughing, he's wearing a mask at least. but it was SO AWKWARD. I'd ask questions, he wouldn't answer. just intermittent coughs. dude should have stayed home with that nasty cough. so my no frills pedicure is over, I make it to the table to get paint on my nails but now I can actually see them and they look like crap. A lady whom I assume is the manager comes over and asks if all is ok. I show her my nails. she says something to tech and he starts aggressively removing the paint. the paint wasn't the problem-- my cuticles looked lIke crap and should have been pushed back and trimmed so that my manicure could look right. basic manicure 101, right? that's step one. The person who did my pedicure comes over and goes "oh that's normal, cuticle push back would have been $10 extra". I'm like ok so $10- no one told me that. Captain coughs a lot apparently was so ill he couldn't tell me that. The guy at the main counter is right next to us. he's so busy scrolling his phone he never says a word. I assume he's the owner...he was useless. the fact that they charge extra for the basics is wild, but they never bothered to tell me that for $10 more I could have had a normal, nice looking manicure. The brand new nails already looked like they'd been outgrown by weeks and already needed a fill in BEFORE I EVEN WALKED OUT. I was super upset to hand over almost $200 for the 2 of us and my nails looked like garbage from the start. I have never in my life had such a busted ass set of nails. here's what they look like less than a week later. DONT GO HERE. If I lived anywhere near there I'd have pitched a fit until they were fixed but lucky for them I'm 500 miles away. This place obviously doesn't give 2 sh1ts abouts their customers. the ONE star is for my no frills pedicure just because I liked the person. if I could give my manicure person and management -100 stars, I would. on future trips, we won't be coming back to UNhappy Nails. zero stars. do not recommend. Update: this place actually lashed out at me on social media and tried to blame me for this, saying we came at closing time and they told me up front it would be rushed. A- I called ahead. I asked if there was enough time he was very casual and said yeah come on down we have time. But that was not the case. He also tried to say his employee wasn't sick. Ok? I guess he's just a mask wearing mute who coughs a lot? Odd. And no one told me about $10 upcharge to do a nice job- clearly I would have chosen that. And had the guy just been honest WHEN I CALLED AHEAD and communicated that there wasn't enough time to properly take care of us, we'd have simply gone elsewhere. Now I'm on day 11 of crappy nails. First pic was day 3- which is exactly how they looked as soon as they were done. Which I expressed before I left and it was never fixed. Now at day 11, these nails are almost off, my hair keeps getting under them.... They should have looked awesome when first done and lasted at least 3 weeks before having any kind of worn out look. So not only did they fail my nails, they failed at customer service- TWICE. Oh-- and did I mention they referred to my wife and my sister, for no apparent reason? Homophobic maybe. Idk. But I wouldn't recommend this place to anyone. What could they improve? Everything. Vibe? Haphazard.

I went in to get services and I questioned the supply's that was used on my nails because the…read moreacrylic had a strong odor the owner then say that the technician can't no longer do my nails because she has an appointment. And requested I wait additional time to complete my service and when asked why would you allow a technician to start on a service without enough time to complete his response was you did not have to come back. Need less to say they don't ever have to worry about seeing me or the other friends and family I referred there again.

After trying many nail salons since moving to Columbus, I think I have found a keeper! Marika did…read morea great job on my nails and was very professional. As others have said, it gets very busy on Saturdays and I highly recommend making an appointment. Centrally located and plenty of parking. So happy to have found a nail place close to home.

Very happy with my acrylic balance and gel. Bree was awesome. I'll be back…read more EDIT 7/7/2016 Sopo has become my go-to salon for my balances and gel changes. Every visit I leave beyond satisfied and my nails and hands always look amazing! They even take the time to repair weak spots in the old acrylic