We bought a new car last week and we needed a roof rack. I knew what I wanted and called in to see…read moreif everything was in stock. I came in the same afternoon and received help right when I walked in the store. The guy's name was Francis. He was super friendly and knowledgeable. He installed the roof rack on my car in 15 minutes. He knows his stuff. I will definitely be back for other products at this place. I would highly recommend going here for anything you need.

Exceptional service. Honest pricing. Great selection of racks and hitches on site. Lots of parts…read moreand bits and pieces for repairs or upgrades. What more can one say? Highly recommended, and worth a drive if necessary.

I spoke with BH and they explained the rational for not using the factory supplied trailer wiring…read moreharness. Apparently in pre-2018 Sprinters, if a brake controller is not installed, the factory installed harness's converter is not powered and thus the harness does not function. Okay, that's a plausible response and this was unknown to me before they explained. I wish I had understood this at the time as I could have opted to use a simple 7 to 5 pin converter right at the plug to the trailer at a similar or less (?) cost to having them go to the labour and effort to access the taillight wiring. I also don't quite understand why simply powering the factory trailer harness without a brake controller if a 5 or 4 pin trailer connection is installed was not considered as this would have been a simple matter under the drivers seat. Regardless, I appreciate their explaining their rational but I would have done things a bit differently had I more information. Regarding the quality of the wiring work, it was a bit sloppy, and a short single conductor was spliced to lengthen with a different colour wire hidden under electrical tape. The harness was also routed into the interior of the van by breaking off the corner of an interior plastic vent cover behind the taillight and a hole drilled through the floor rather than route the harness out the bottom of the taillight and behind the exterior trim. Again, not terrible and still functional but in my opinion, there was a better way to do this. Finally, the factory harness was dangling under the the van and did not have a blanking plug or any protection to keep water, salt, muck out of the plug's terminals. Maybe this is how Mercedes delivers the van but it necessitated cutting off the plug to access the bare wires directly if the plug is not utilized soon after delivery. I will add a star for BH reaching out to explain and I hope that my response assists with their review. Addendum: BH is correct, I'm doing the wiring for the new 7 pin hitch myself. I figure as a marine electrician with over 35 years in the industry and owning my own marine electrical business repairing and designing electrical systems for million dollar yachts and others I both recognize quality workmanship and have no issue tackling this little project. It does however make me a bit more critical than other people of such things and my standards for workmanship may eclipse others. I'm sure BH is a good company and clearly has demonstrated their willingness to communicate. Yes, the plug was functional until it failed a few years back and I replaced it with another 5 pin style. It's only now that I have a trailer with electric brakes that I looked at the original work to make the necessary plug style changes. If I could offer 5 stars for communication alone I'd do that and I would recommend them as they are certainly willing to listen and I suspect, had the discussion at the time been in more depth, I would have been clearer in my expectations and direction. So as a result, both BH and I are a little wiser.

Not as ritzy and flashy as Rack Attack but just as good to get a good hitch installed. Easy to…read morebook an appointment and friendly staff. Got the job done and price point was good - even a little better pricing than the more popular hitch install companies.

I think these people are awesome humans. They run a tight ship, but they're always friendly and…read moreaccommodating nonetheless, especially given the fact that they're so busy. They installed a hitch on our Honda, replaced a part under warranty about a year later without any questions or hassles, all quickly and efficiently. Superb service.

I required a rear hitch replaced on my 2011 Chev pickup and the job was done very quickly. I…read moretook a trip to the Okanagan and noticed that the instrument panel was showing that there was a dead short and that the alternator was discharging. Thus as a result of consultation with a mechanic. ,replaced the alternator however this problem was not rectified., and a second alternator was replaced. I took a second trip to E & H Hitch and I noticed some dark colors of what to appeared to be a burn on the frame at the location of where the hitch was installed. This was surfaced to an employee however he denied using a torch to remove any of the four rusted bolts and even commented that he was surprised that the bolts came off easily. He did not use any testing equipment and was doing a visual check on the wire connections and was only too quick to recommend another business who were known to him to do electrical inspections and repair however upon my attendance they were booked solid and had no openings. The wiring harness obviously has a dead short causing a discharge on the alternator causing the gage to fall back to 12 volts from the near 15 volts of operation. In conclusion, there were no previous electrical problems on this vehicle. The cost factor of having two BC Ferry ridings., and paying technicians 150.00 dollars an hour and alternator replacements is really hard to swallow. I believe that a photo taken prior to the mechanics involved would have provided more information on the repair. Recommendations NIL.. You be the judge! I must admit that the service counter was staffed with a very dedicated individual.

mixed review here…read more installation service was excellent - 5 * rating bike rack rattled in rack so phoned and was told to bring it out by front desk half hour drive there and the installer looked and said that they didn't have the insert piece in stock. 1 * for that

I have been dealing with Kingdom now for almost 2 years. my first purchase was a canopy for my…read moredodge ram and I was not happy with it so Scott took it back and upgraded my canopy for very few dollars more and I have been happy ever since. in the past few months I've since spent a few dollars with Kingdom and I have never been to anther place that I have been treated like family before. all my business will go to kingdom NO QUESTIONS ASKED. I've tried to find lower prices on everything I've purchased and always have problems finding it cheaper than Kingdom. staff are very professional and are looking out for your best interest. you definitely have a customer for life from my experience at Kingdom. KEEP UP THE GREAT WORK GANG!!!!

Just got my new truck installed with a BakFlip G2 cover and Bedliner…read more Service was awesome, staff were very helpful and friendly and prices were much better than other shops that I had checked out.

Went in to RPM about an iPod/Aux integration to my Mazda. I tried going to other places, but was…read moreinformed that they could not accommodate my request. After a few weeks of searching, I contacted David at RPM. David answered all my questions in a professional manner and gave me a very fair quote. The job took about 5-10 minutes longer than I was promised but that didn't matter too much. The sound quality of the install and product are absolutely amazing!

Upgraded the speakers and added an amp and some sound deadening to my Golf. On the first pass, the…read morenew setup had better definition, but I was finding some vocal frequencies abrasive at higher volumes. I mentioned it to them, and at first they said there wasn't much to be done without a better equalizer, so I was a bit disappointed. But then I brought it back in for more sound deadening so my door wouldn't rattle when the bass got boomy, and Peter did some more fine-tuning on the speakers while he was in there and oh WOW, did he dial it in. It sounds fantastic now, exactly what I was looking for, and I am very very happy driving around now.

Nice convenient location for car related stuff on Marine, between Main and Cambie…read more Parking is available in the lot in front of the store. The store has the typical warehouse look just like most of the other locations. Nice high ceilings, bright interior, and a pretty decent selection of parts. Products are grouped nice and logically. I was able to find what I needed in minutes.

Never believed in fuel additives . . . until I tried Redline SL-1 . Used to have an older vehicle…read morethat will hesitate occasionally when accelerating from a stop . Tried a bottle of the aforementioned complete fuel system cleaner but nothing happened . Poured in a second bottle and voila ! Throttle response sharpened and also gone was the stuttering issue . Disclaimer : your mileage might vary so try at your own risk ; )

Who would've guessed there's a Lordco here. And it's open on weekends too!…read more Parking is plentiful in the nice large lot out front. The inside is nice and huge, and follows the theme of the other locations. I found the parts I needed, and was out the door in minutes. As a side note, there's a sandwich board outside advertising ice cream. Guess this can be an alternative to Dairy Queen or 7-Eleven too.

Close to home, easy to get parts, great parking, long time staff members know what parts neededread more